Grayson Air Conditioning AWARD WINNING HVAC CONTRACTOR Serving Mobile & Baldwin Counties Since 1977
Welcome to Grayson Air Conditioning, your trusted source for all your heating and air conditioning needs in Mobile, Alabama. We specialize in the installation, maintenance, and repair of HVAC systems for both residential and commercial properties. We are proud to be a local Carrier® Factory Authorized dealer. In fact, we’ve won Carrier®’s President’s Award for excellence many times. You can trust our experience as the #1 HVAC contractor in Mobile, AL.
Google Rating
4.9
Based on 553 reviews
Grayson Air Conditioning, Inc.
4.9
Robby Bolton
23:25 14 May 24
Grayson Air does great work. They have a fantastic team comprised of Lantz, Elijah, Mason and Daniel. Call for all your cooling needs!
linda gamper
15:13 13 May 24
My a/c went out on a Saturday and Grayson was able to install a new unit on Monday, The team arrived promptly at 8:00am and completed the job by 4:00pm. Joey Pettis, Manager was a great team leader and made sure the job was performed to meet company standards.Stephen, Logan and Matthew were the installers. They were professional and courteous. So refreshing to work with a company that provides such great customer service.
Joshua Hopkinson
18:43 11 May 24
I want to take a quick minute to thank Justin, Logan, and Matthew along with the ladies that took my call to the service tech that diagnosed the issue. This whole team made the experience awesome. This company has their process down to a science. I would not just recommend them, but would say there is no reason to look elsewhere. Well done Grayson AC you have a great team!
The love Family
23:49 10 May 24
Doug was awesome. He came right in and found the problem we had air in 30 minutes. Thank you so much I definitely would recommend Grayson to my friends and family. Again thank again.
Joey Everitt
21:48 10 May 24
Chris, Brandon, and Clay installed my new Carrier HVAC and heater today. They were very professional and did a fantastic install. Everything Scott explained to me in the quote was done exactly. Very pleased with new unit. I definitely recommend them for heating and cooling needs. Glad to get this done before the summer hits.
Anne Zelnicker
20:46 10 May 24
Chris Pruett, Brannon Kennedy, and Clay Dasczuk did a great job blowing insulation into my attic and installing a new return grill in my living room wall on 5/09/2024. My heat pump immediately began cooling more efficiently. This is just what Allen Cowart, another Grayson employee had predicted would happen. Thanks for the advice and the excellent service to all these Grayson employees! Anne Zelnicker
Myles Godwin
20:43 07 May 24
Grayson is a great company that handled my emergency problem and Tyler was a great technician and told me exactly what happened and told me how to prevent the problem from happening again.
Scott Wagenknecht
16:55 03 May 24
Once again to the Grayson team of professionals has outdone themselves. Allen Cowart’s performance was exemplary! Courteous and thoughtful throughout the entire service call. Answered all of my questions and provided refresher training concerning generator startup/operation and shutdown. Let him know that the roof leak he identified during the ductwork inspection has already been repaired by my roofing contractor (still had 8 months of warranty 👍). Once again job well done! Scott and Val
Christina Steen
20:54 02 May 24
We recently bought a home with an AC system few understood or wanted to work on. Grayson’s came out late on a Friday, answered our questions and gave us multiple options for solutions, and had ALL of the work completed by the middle of the following week.Chris, Dustin & Cooper were awesome! They were Professional, pleasant, and left without any mess in sight. Thanks again guys!Highly Recommend!
Paige Weinstein
13:26 02 May 24
Graysons did a great job installing a new unit and replacing ductwork in our new (to us) home. Phillip, Matthew, Logan and Hagan were all super professional, knowledgable and pleasant. Highly recommend!
Shenghua Z
01:30 27 Apr 24
Matthew, Logan, and Hagen, three gentlemen, provided outstanding services in removing our old AC system and installing the new one. They demonstrated great care and efficiency throughout the process. They were also very professional and patient in explaining the details when I was curious. We greatly appreciate their services!
Lamont Cranston
23:59 25 Apr 24
Excellent salesmen and technicians. Installed my new air conditioner and did an outstanding job. Whenever I have any problems, they take care of me quickly and professionally. Highly recommended!
Fabian Leon
21:16 24 Apr 24
Tyler worked on our popsicle machine very nice and very professional! Greyson thank you so much no company wanted to help us we called like 15 ! And y’all came through thank you so much !!
Rob N
02:43 23 Apr 24
Allen C. assessed the issues with our HVAC and explained the options for repair and replacement in detail. He also provided several options for replacement that centered around our budget and preferred heating type. He was able to get us scheduled for install the following week on dates that fit our schedule.Matthew G., Logan W., and a third technician (that did all the outside work for the install) were prompt, courteous, and polite during our multi-day install (HVAC and duct replacement). We received a phone call before arrival notifying us they were on the way. And they let us know when they were going to break for lunch, when they were finished for the day, and when they were going to return the next day. We had lots of questions and they always took the time to answer them. Brandt also assisted the others with removing the old duct swiftly and with minimal mess.The phone staff was always polite and courteous as well. We will be sure to continue to use Grayson Air Conditional to keep our new system in premium operating condition.
Herminio Flecha
15:52 20 Apr 24
Aaron. Did a great job! Very professional and figured out the problem right away. I would certainly use the company again thank you
Tobias Bitzer
23:04 19 Apr 24
My AC air handler needed to be replaced and everyone I spoke with were very professional, knowledgeable, and pleasant. The crew that came to do the install (Lantz W., Brannon K, Elijah J, Brandt G, and Stephen S.) were very professional, personable, well mannered, and worked their tails off. It was a big job and there was a lot that needed to be removed and replaced. They took precautions to make sure the floors were covered and protected from debris and damage. They cleaned everything up and left the place better than they found it. Thanks for a great experience. I will definitely recommend Grayson’s!
connie brady
20:55 17 Apr 24
Great job on installing our new mini split Chris Glenn, Cooper W, Justin H, and Logan W.
Mary Greer
15:36 16 Apr 24
Just had a 6th month service visit with your technician, Allen Cowart. He was professional, through and friendly. That is the type of service that I have come to expect from Grayson.
Richard Givens
01:30 14 Apr 24
Could not be more pleased with Grayson Air Conditioning!!! We had our bi- monthlyservice and it was discovered that our Evaporator Coil was leaking coolant and was still under warranty.Grayson sent two installer’s Matthew and Logan to our home. Not only did they professionally install but went above & beyond the call of duty helping me turn offWater main, as my granddaughter had run over water meter and broke water line.Both Matthew & Logan got wet & muddyturn off water for me.We’ve been using Grayson since 1989 and have NEVER been disappointed.I would NOT HESITATE to recommend Grayson Air Conditioning to anyone who wants the BEST😎
Cammie Adams
20:17 11 Apr 24
I recently had my AC repaired. Grayson Air Conditioning was prompt in returning my call and quick to come give us a quote and service our AC. The technicians who came out were clean (LOL), kind and did a great job! Kudos to Cooper, Chris and Dustin for cleaning up after themselves and giving great customer service. 🙂
Barbara Taylor
17:30 11 Apr 24
Chris Pruett, Brannon Kennedy, and Clay D. were very polite, prompt, professional, and knowledgeable with the installation of our solar attic fan.
Eric Robinson
18:06 09 Apr 24
Refreshing just to have a great customer service interaction…..thanks Shannon!!
Samantha Hensarling
13:35 09 Apr 24
It was time for a new system with our power bill around $400. We decided to install a new Carrier Green Speed system! Joey came and inspected our home and was super nice and very professional with explaining the advantage of upgrading the ductwork and insulation for our new system. The installers Chris P, Brannon, Terry, Clay, Alan, Justin and Stephen were very polite and punctual with having the job completed in just 2 days!! They kept the home clean and safe for me and my children while the job was being completed. The quality they brought was unlike any other contractors we’ve ever dealt with! Thank you Grayson! The ladies in the office even called to check on how things went! Thank you Tracy for ordering and registering, Ashley, Amanda, Morgan, Shannon and Carolyn for being the absolute best group of office personnel Ever! 10 stars for Grayson team on this project!! Thanks Will, Richard and Pete for assisting through this job!
Sally Powers
21:31 08 Apr 24
Our upstairs AC unit was running constantly, but the temperature in the rooms stayed in the high 70's and 80's. It was also time to have both our units serviced. We contacted Grayson's and they sent Doug out to troubleshoot the problem that day and to service both our units for a yearly checkup. Doug found the problem in the AC unit and the issues we were facing with the furnace that had not been replaced when the ac was replaced 5 years earlier by the previous homeowners. He answered all our questions, helped us schedule a time the next day for repairs and the replacement of the furnace. Before leaving, Doug made sure everything was in order and cleaned up. Great job! Replacing the furnace and repairing the AC, and (at our request re-leveling the outdoor AC unit) was handled by Lantz, Elijah and Mason. This was a big job that also required replacing our vent in the roof. (Grayson had a roofing company help with that because of our steep roof.). As the work was being completed Joey, the installation manager, came by to make sure everything was completed. All of these Grayson's employees are courteous, respectful, personable, and professional. They contact you before their arrival, keep you informed on how the work is progressing, show you the completed work and, best of all, clean up so well you can't tell they were here. I can't recommend them enough.
Alex Whiting
18:59 08 Apr 24
The Grayson guys are the BEST! We had two crews at our house throughout the week. The install guys are so professional, friendly, caring, and provide the best customer service. I work from home and was there when they were working. Justin, Alan, and Stephen worked in the attic for days with a smile on their face. When they left everyday they left it so clean that you didn't even know they had been there. Shout out to the install crew on Monday who worked hard to put our new system in and came back to fire it up on Thursday- Pruett, Terry, Clay, and Brannon. Our new AC has been wonderful and it's great knowing we are breathing in the best air quality after having all of duct work replaced. Thanks to Joey for making it happen and having a great crew.
Ronald Kimball
13:29 04 Apr 24
We cannot say enough about the professionalism of the Grayson crew that installed our new Duct System. Lantz W, Mason S, and Elijah J are to be commended. We were promised to have it done in 3 days and they accomplished on time. This was our second time utilizing Grayson with the first being replacement of our old Air Conditioner. Kudos to all. Ron and Sytske Kimball
Deborah Bucci
00:03 04 Apr 24
The service was beyond excellent.Alan Simmons, Brannon Kennedy, Brandt Givens, Chris Pruett, Justin Hollingshead,Clay D., Stephen S.I would recommend this company and crew 1000%.First class work.Thank you.Deborah Bucci BoltzDavid Boltz
Mary Anne Bemis
17:54 03 Apr 24
Doug came out to do full service on our heat pump and generator. Very professional and pleasant. Recommended a surge protector on unit and we agreed and its installed! Had everything in his van to do service maintenance! Thx Grayson for great service technicians.
Marzee Hughes
23:43 02 Apr 24
Allen Cowart performed excellent service for our semi-annual service check on HVAC. Allen was professional and courteous. Knowledgeable in answering our questions.
jamnjk
23:28 02 Apr 24
Grayson A/C came out today and installed a new Carrier Infinity Downstairs unit both inside and outside units. The three gentleman...Chris, Dustin and Cooper were the most professional and knowledgeable group of men I could have hoped to work on my new unit. They answered any and all the questions I asked and attended to every minor detail during the installation. My home was left spotless when they left and my new A/C works Great...I would highly recommend Chris...Dustin and Cooper if you need any A/C work as they are up to date on all the codes and made sure every detail was PERFECT..... My thanks to Grayson A/C for having these high caliber men installing my new A/C unit. Again Kudos to Chris...Dustin and Cooper for a job WELL DONE!! 5 STARS!!!
Angela Cody
19:04 02 Apr 24
Ben came out to give a second opinion and troubleshoot my Mom's unit. He was absolutely professional. He had to communicate with not only myself but my brother and Mother thru the entire process and was so patient with all of us. He made sure the issue was a smooth process and done in a timely manner. I would highly recommend his service in the future.
Marwa Gibson
02:32 02 Apr 24
Tracy, Richard and Peter worked with me to help me get a new unit for my home, inside and outside-the works, as my old system was 2008. Thank you Tracy, Richard and Peter!! It was time and I couldn't ask for a better company to work with!! Within a week of having my old unit looked at, shown pictures of what it looked like on the inside and realized I had a problem waiting to happen, I had a new unit put in. Allen initially looked at my unit, took pictures and made recommendations. He called several times during that week to let me know he was thinking about my job and wanted to be sure I was ok with what I had chosen. How awesome is that!?! Thank you, Allen! THEN, today happened. The "crew" showed up at 8 am. Lantz, Mason, Elijah, Matthew and Brandt. Oh, y'all... they were so impressive. All introduced themselves to me and then to my best friend, Dave. They were so efficient, friendly, knowledgeable and did a great job of keeping my floors clean (with drop cloths) as they worked. After 8 hours the job was complete, and my new Carrier Performance Gas Heat/AC System is quiet and working like a charm!!! The outside unit was installed with a beautiful concrete pad, decorated with white rock that looks so good in my back yard. I'm a FAN. Thank you, Elijah, Brandt, Lantz, Mason and Matthew!! After the "crew" left, Grayson's housekeeper, Angie, came in and really cleaned my floors - and it smelled so good in my home when Angie finished. Took less than 10 minutes. Thank you Angie! Thank you so much Richard, Peter, Allen, Mason, Lantz, Matthew, Brandt and Elijah, and Angie!!! You guys are TOP NOTCH 🙂
Amelia Lakeman
02:31 27 Mar 24
I recently contacted Grayson Air when I needed a new compressor. Phillip Q. came out the same day, inspected my unit and gave me a couple of different options. I decided to go with Grayson based on the reviews I'd read, Phillip's professionalism, and the quality of the Carrier unit they proposed.My installation was scheduled very quickly and the 3 installers (Lantz W., Mason S., and Elijah S.) were so nice and professional. They kept me informed throughout the day of their progress and took great care not to damage anything in my home. I couldn't have asked for a better installation team. They completed the job earlier than I expected and made sure I didn't have any questions about the new system.I would recommend Grayson Air Conditioning to anyone looking a local company to work with.
Du Lu
20:51 21 Mar 24
Thank you Lantz, Mason, and Elijah for putting up with my husband! Haha Yall did a great job!
mike Garver
15:34 20 Mar 24
Scott fromGrayson was extremely thorough, competent and polite. we will be asking for this technician again
Shawn Kerr
01:49 19 Mar 24
Been with these guys just about since I bought my house in 2017. Mostly regular maintenance, the occasional fix. It was (beyond) time for the 2008 system to be replaced inside and out.Matthew, Logan and James came out and replaced the inside and outside units in just a few hours. Showed up at 8:00 am (as scheduled) and got to work. Very professional and respectful the entire time.Even Joey, the installation manager, showed up just at the right time to see how it all turned out. Nice guy as well.
Kevin Herring
15:06 16 Mar 24
They replace everything . They were quick and did quality work thanks . Thanks again Matthew, Allen, Logan, Chris P , Terry , Elijah , Justin , Mason , Brandt
Danny Cochran
14:11 16 Mar 24
Clay came to look at the job. The crew did a great job. Cleaned up after work every day. Very professional team. Our Beagle cried when they left 👍
Alex Landi
00:00 16 Mar 24
Today Grayson Air Conditioning replaced our HVAC system. We were very impressed by the work done by the team of technicians, led by Lantz W. All five members of the team, including Mason S., Elijah J., Alan S. and Clay R., were courteous and considerate of me and my wife as they worked through the day, from 8 a.m. to 4:30. They worked well as a team and were as quiet as could be for doing this kind of work; it was not disruptive. They left our home as clean as it was when they arrived, and we are confident in the quality of their work.We chose Grayson in the first place because of their excellent customer reviews, and look forward to their service in years to come.
Carolyn Clark
23:33 15 Mar 24
Alan S., Cooper W, Justin H, Joe, and Joey completed replacing our ductwork after several days. They were courteous and a pleasure to have them on the job. They were so patient with our dog who likes to bark!! Very thorough and cleaned up completely before they left.
Gloria Landi
22:41 15 Mar 24
Grayson’s installation team arrived this morning and worked together and competently to get our new Carrier unit in place. They were all a pleasure to have in and around our home. These young men are Lantz W., Mason S., ElijahJ., Alan S. and Clay R. We appreciate their accurate work and checking everything out.
David Battiste
22:19 14 Mar 24
Allen and Justin were great! They listened to my concerns with our dryer vent pipe. They came up with even better solutions than I considered, to allow us to have an additional vent filter and an additional clean-out fitting. Plus, the vent pipe was brought up to meet the proper code! As a long time Grayson customer, we have benefitted from great service in the past. Allen and Justin certainly kept up the fine tradition of the great people at Graysons Air Conditioning!
Charles Jones
21:56 11 Mar 24
Chris Pruitt, Brannon Kennedy, and Clay D. were prompt, professional, and did an excellent job. They throughly cleaned up after installation and answered all questions concerning the new unit and remote thermostat. I’m extremely pleased with the work.
Deborah Meador
22:35 29 Feb 24
Matthew, Mason and Logan were great. They did a wonderful job. I would recommend Grayson to anyone.
Suzy Rohrer
21:44 22 Feb 24
Allen C. is a very professional and highly knowledgeable technician.He left me with an understanding of what was needed to be done. Very polite, I highly recommend.
Victoria Goodwin
22:50 21 Feb 24
Alan Simmons and Matthew Gafford fixed our air in one day, replaced the whole unit and everything! Super nice young men, very friendly and polite. We had got help from Aaron Lee recently for another issue, and Tyler Hen too. They were all helpful and kind! 10/10 company.
Patty Worrell
22:49 21 Feb 24
These guys are great! Lantz, Elijah, Justin and Mason replaced my duct work and blew in insulation. They are so neat & such hard workers.I also have a.c. & generator with them. Always so polite when I call & always come out quickly. Even came back today to change out a vent cover for me! Can't say enough good things about these guys. Ladies in the office are also great.
Mary H
18:03 21 Feb 24
Installation done 2/20/24 by Matthew, Brandt and Logan. They were timely, courteous and professional. They kept me informed throughout the day as they encountered a couple of issues with existing lines, etc. in my home. Will definitely recommend.
Peter Ha?????
02:17 21 Feb 24
Dear Grayson A/CMy wife and I want to thank your company for the excellent service this company has provided by installing our new AFUE Furnace on 2/19/24.The two installers: Matthew Gafford & Logan Woodard were excellent at their jobs! They were on time, got old unit out and the new furnace unit in! They were inspecting their work and cleaning up the work area.After 12:30 PM Matthew Gafford went over the system with me, and then the paperwork & payment procedure. The two men did an excellent job!Thank youPeter & Sheila Hall
Dinah Byrd
15:58 19 Feb 24
We recently had our twenty three year old AC unit quit on one of the hottest days of summer 2023! The unit went out as we were eating dinner on a Friday evening. After immediately calling three different companies requesting assistance, Grayson Air Conditioning was the only one to follow up that night! The tech came immediately and begin to diligently work on getting the unit up and running. He then informed us that this was a temporary fix and he would need to come back on Monday to determine the permanent solution.On Monday, he returned and begin to check every aspect of the unit. He even had to spend time in our attic, with the outside temp above 100 degrees. After his review, he sat down with us and gave us a list of options. He carefully reviewed each option, its cost, its effectiveness, and its longevity. We decided on a unit and he scheduled a team to come and replace the inside and outside unit.They were very efficient and worked endlessly in making sure that every detail of the unit would be in great working order. Our home is over forty years old and we knew very little about the condition of our duct work. As they installed the new unit the old metal duct work begin to crumble. They informed us that we really needed needed new duct work.Our first thoughts were the cost, then the time it would take, and most importantly that the dust and debri removal would cause a real problem for my asthma. They reassured us the team would work in a timely manner, remove the debri from the attic in enclosed hampers, and would vacuum behind themselves daily. They said it should take four days at the most.We prepared to sleep in our camper thinking the house would not be in a safe condition for me to stay in with my asthma. However, that was not the case. Our hats are off to Chris Pruett, Brannon Kennedy, and Terry Cox. This team was so respectful of our home and its care. Each day they worked in a hot attic eight hours removing the old duct work and installing the new duct work. They then ended their day of hard work by making sure our home was left in immaculate condition! They vacuumed every entry way and checked all areas for debri or dust, including the porches and carport. A special shout out to Chris Pruett for his outstanding leadership with this team!February 7,2024A special shout out to Tyler Hensarling and his team for conducting a follow up to our installation and work completed by Grayson in late summer 2023. Tyler spent time checking out every detail of our installment and made some great suggestions on ways we could conserve energy and save money in the use of our new unit. He again informed us that our insulation needed to be updated for the best performance and conservation. He was not pushy but explained in detailed what we could do to save! He treated us like we were family and made suggestions but never pushed! Thank you for your help and information. The Grayson team has been great to work with !
Maya
03:38 19 Feb 24
Grayson Air Conditioning is a great company to hire to do the job. Very knowledgeable and a pleasure to deal with. Thank you Lantz W., Mason S, Justin H, Brannon K, Chris P, Brandt G. and Elijah J, for for your excellent work ! We have hired this company for a big project and confident that it's all going to be done on time and with great quality of work.
Shirley Kelley
22:18 15 Feb 24
Purchased new heat pump/ air handler from Grayson.Chris, Brannon and Justin are amazing. Their attention to detail is incredible. Highly recommend this company.
Cori Krause
19:30 02 Feb 24
Terry C and Tyler H came out to my place of employment and they wonderful and very friendly. We will definitely be using them again.
Chuck Elmore
21:47 01 Feb 24
Garrett did my fall check on my system. He noticed some milddew in the unit and explained the ways to remove and circumvent future problems. He went over the products until I clearly understood the products. We had him install the items and within a few days noticed a difference in the air quality in our home. At the time I mention to him I wanted to put the outdoor unit on a concrete pad. He said the Grayson did that and gave me a quote. Later I contacted him for the work and asked him ifGrayson could also place an additional concrete pad. He sent me a quote which was a fair price. Two days later I was contacted that they could do the work the next day. The workers sent to do the work are a group of workers that impressmed me greatly. Brandt, Jake, Travis, Micah, Terry, and Joey are dedicated to doing their jobs well. When a problem arose that they were not sure how to contine until they checked with their manager. Shortly he appeared at the work area and the problem was solved. Not only do they care about their work, but show great loyality and care about Grayson. They were very respectful to me and made sure I was satisified with the finished product. My hats off to Grayson for the work and having such a group of men.Thank you!2\1\2024. Grayson Tech Doug was just here. Courteous and professional service. Good job!
sandy rey
07:12 01 Feb 24
Had a heat pump system installed by Chris and Brannon. They were friendly, efficient, and professional. Great customer service! Highly recommend!
Victoria Burkhart
23:35 31 Jan 24
Tyler H. was very patient and thorough through our maintenance that we set up through Grayson. I was not very easy to deal with after receiving multiple outlandish quotes for repairs/replacement that was allegedly needed on our unit and ductwork. Tyler was calm and explained everything in great detail including sharing photos, thorough explanations of each issue, and providing an itemized list of issues and items that would be beneficial to our system and comfort in our home. We are reviewing the repairs and quote and will be in touch soon. We appreciate an honest technician and company, and that’s what we received with Grayson!
Payton Walsh
16:21 26 Jan 24
We are extremely thankful to have found Grayson’s. We had Will and Aaron come out and gave us a diagnosis. They were very knowledgeable and able to answer all of our questions. As promised and on time, Chris and Brannon professionally fixed our unit back into working order. Additionally, Aaron came out to service our unit for a maintenance plan. Every person we have encountered with Grayson has been very professional, knowledgeable, and punctual.
Emi Musaalo
15:50 26 Jan 24
Grayson Air performed a routine inspection of our AC unit. The service tech, Tyler, was very thorough and explained well the condition of our unit, his maintenance recommendations, and our options for future service.
Carlos Aguayo
22:24 25 Jan 24
Very pleased with Grayson A/C on our new HP System Install. The awesome team of Chris, Alan, and Brandt were on time, pleasant, and very task-focused. Despite having stormy weather, they got the job done. My compliments also to Will the operations manager for working with us at an affordable and fair price. Grayson's efficient service makes them a trusted if not the best choice for all HVAC needs.
CINDI COVINGTON
18:09 18 Jan 24
had my duct work redo by chris pruett,brannonkennedy,terry cox, it look great and it was done fast and clean use them over and over again thxs guys
Amber Harrison
15:30 16 Jan 24
Every single time Grayson comes out, we say how awesome their technicians are. This time was no different with Allen Cowart! Grayson technicians not only do a great job on everything from regular maintenance to emergency service calls, they are personable and friendly.
Kristin Harden
20:00 12 Jan 24
Ben Howell was excellent. He actually came out to give us an estimate on a new heat pump system after 5pm, the same day we called. He was very informative and took the time to explain each system that Grayson offered, and the pros/cons of each. He also gave us financing options that were very competitive. After giving us a day to think over our options, Ben followed up with us to make sure we had heat before the nasty cold weather comes in. I truly appreciate how kind, understanding & informative he was. Top notch service. Thank you, Ben!
Wayne Brannon
23:55 11 Jan 24
kudos to terry cox and allen cowart did a professional job on servicing my daughter's unit
Keith Kimbrough
15:41 11 Jan 24
Scott came and worked on my heat pump. He got it heating. He did a good job!
Ann Inge
21:08 10 Jan 24
Tyler with Grayson repaired our generator today. Would highly recommend this personable, knowledgeable and professional young man. He rapidly diagnosed and repaired our generator while taking the time to educate and explain.
Nga Finch
03:33 10 Jan 24
Great experience with Grayson techs today. Highly recommend. Courteous, helpful and very professional.Thank you Terry C and Aaron L.
Chase Harrison
16:23 09 Jan 24
We just had our bi-annual service done by Allen Cowart, and as usual, the service was perfect! they are always super friendly and helpful and Adam was awesome today!
annie dixon
03:08 09 Jan 24
Grayson Air Conditioning is a top notch company that we have used to service our home the past 4.5 years. They are prompt and courteous and do a great job efficiently. Most recently we have had Tyler H. out to service our generators and A/C units. He arrived on time, was friendly, considerate, and quickly diagnosed the issue which he explained thoroughly in layman's terms before he fixed the problem. The office staff has also been easy to reach and pleasant to speak with on the phone to schedule. I highly recommend this company!
Andy Knight
20:34 05 Jan 24
Very professional inspection and installation by the Grayson team. Great job by Aaron Lee, Terry Cox, Brandt Givens, and Alan Simmons.
Dick Johansen
20:38 04 Jan 24
We had a 30 plus year old duct system removed and replaced, along with a new attic stairway. The installers, Lantz, Justin, and Mason were punctual, courteous, and professional. The work quality was excellent. They completed all work on schedule. We are very satisfied with Grayson and would recommend this company.Richard Johnson, Irvington
Victoria Gunderson
03:38 04 Jan 24
Scott Hopkins & Terry Cox came out to do our service after we had a new unit installed. They were friendly and professional and even changed out our air filter while they were doing their maintenance. Cannot recommend Grayson enough!
Samantha Stokley
19:19 28 Dec 23
Mary Hayes- The guys were great! Chris Pruitt, Brannon Kennedy, Justin Hollingshead, Mason Small. On time, great job, thanks so much!!
Robby Pearson
06:20 26 Dec 23
We had an issue with our heating and Aaron came out. He was super nice, quick, knowledgeable, and helpful in diagnosing the issue and recommending service options. The next day, Chris, Lantz, and Alan replaced our furnace and outside unit in just a few hours. Every experience we’ve had with Grayson’s is top-notch, and this time was no different. We’re thankful to have a trustworthy company like Grayson’s to rely on!
Jenny Webster
14:47 21 Dec 23
What a wonderful team!! From the install to completion, each phase was done with excellence, kindness and expediency. Very professional and delight to have in our home. The maintenance is high quality as well. Each member of the Grayson team holds & delivers a high standard of service. We love this company!
Tanya Keigley
13:28 21 Dec 23
Tyler was professional and did a great job servicing my A/C and cleaning it out. He even got rid of the wasps!
Ballin life (Baller)
22:02 19 Dec 23
Tyler and Terry did a great job for me removing old floor furnace.
Keith Payne
15:56 19 Dec 23
Your team did a great job .Chris pruett ask all my questions thks for the installation
Anne Guy
01:46 13 Dec 23
Scott and Terry came to my home today and provided excellent service on my air conditioning and heating system. They were polite and knowledgeable. Thank you for providing excellent service.
J Williams
18:39 08 Dec 23
Two days after completing the work noted below, technician Scott Hopkins came by as part of our service agreement and did a complete and thorough check of our AC and generator systems. He was professional and paid attention to details. Great job Scott!Grayson completed the AC upgrade to our house this week by installing all new ductwork. It was a large job to remove the old and install the new in two and a half days and Chris Pruett, Brannon Kennedy, Logan and Mason did a great job. They cleaned up after themselves every day and you never knew they were here.
nikovergos
22:48 07 Dec 23
Excellent job performance 👏Mason, Lance, Trey were the bomb. Very courteous and hard working gentlemen. Thanks for a great job guys. Thank you also to Joey.
Ariel Harris
21:20 05 Dec 23
Chris Glenn and Alan Simmons are the installers who removed my malfunctioning furnace and replaced it with a new Carrier unit.They are an outstanding team -- and came off as friendly and professional young men whom I was comfortable having in my home.Chris and Alan performed their work quickly and efficiently with minimal mess or disruption of my household. I was impressed by their willingness to answer my questions; the thoroughness of their work and their care in managing the removal and installation of the furnace units so there was no damage to my home. They repaired the flooring in the area where the furnace stands; removed and replaced the furnace closet door and frame so I couldn't tell it had been moved at all. The new furnace is working well and is not too noisy.The Grayson Service Technician I dealt with in discovering the issue with my old furnace is Aaron Lee. He, too, was prompt in arriving and clearly knew what to look for in determining my problem. I appreciate that he got back to me very quickly with his recommendations and some background information that helped me determine whether to repair the old furnace or replace it.The ladies who responded to my initial call and scheduled my service were friendly, responsive and efficient in getting the help I needed to me quickly -- even on the Friday after Thanksgiving when I made my initial call. I regret that I didn't make a note of their names so they can receive their well deserved recognition.First impressions, as those from Customer Service Reps who answer phones and schedule work for customers are often make or break encounters for me.I don't believe I have ever worked with a company that was so impressive in every aspect of their service delivery as Grayson Air. I recommend them highly.
Steve Israel
13:14 29 Nov 23
The blower on my system died yesterday (11/28) and within 1 hour Ben and Terry were crawling underneath my house to figure out the problem. I know I got lucky with the timing this time but it worked out great for me. Grayson AC has always come through for me and you can't ask for more professional and polite service technicians. Thanks for keeping me out of the cold!
Jennifer Arrington
21:32 21 Nov 23
Thank you Scott & Terry for your excellent, friendly, and timely services!
Rob Brannon
16:02 15 Nov 23
Mr. Ben Howell performed my scheduled Fall season maintenance checkup/visit today. He was promptly on time and service both my HVAC system and Generac unit. I feel that he did a great job, very professional and friendly. Again, thanks to Mr. Howell and the Grayson company for continued good service.
ann cram
23:44 13 Nov 23
The team of Shannon B., Tyler H., Scott H. & Carolyn F. deserve 10 stars. In Aug, the central A/C went out 3 days before an elderly family member was due home from the hospital. Tyler came to check it shortly after I called. When Shannon found out, about our situation, she didnt hesitate to find the part we needed &Scott installed it quickly. They even offered to loan us a window unit, if we needed it. For years, Carolyn has been the person we call with any problems & we always get immediate attention. Thanks !!
larry ferguson
04:16 08 Nov 23
Aaron did a proposal for ductwork replacement and I worked with Joey to set this job up. It was very professionally done by Matthew, Justin, Lantz, Dustin and Mason. Quick and quality work. They took the old ductwork away and put all R8 ductwork in new. Thankyou for another job well done. I have used them at my previous house and continue to use them at my new house (many years)
Kelley Harrison
01:37 08 Nov 23
Highly recommend this group of professionals. They arrived on time and were accommodating to my 2 year old and two dogs who were running wild around them. They were knowledgeable of their field, equipment, and services. The work they did was clean, professional, and timely.
Billy Howeth
17:22 07 Nov 23
On 11/17/23, Allen Cowart came out to do our 6 months inspecetion, he was very courtious and was on time. He went over what he inspected and made some recommendations. I would recommend Grayson AC to my friends.
Sonya Paul
18:12 03 Nov 23
Always great service! Chris Pruett and Brannon Kennedy did a great job installing my new unit today. Both were very professional and friendly. They answered all my questions and also helped me understand the new thermostat! Also, thank you to Aaron Lee for coming out yesterday and accessing the issue. He was very professional and friendly and was able to help get what I needed for the new unit!
Jeff Roberts
17:07 03 Nov 23
Tyler was very polite and professional. Adjusted our generator for optimum operation quickly.
Mr Burkett
22:05 01 Nov 23
Many thanks to everyone involved in the installation of my ductless system. Professional work is what you will be getting with Grayson Air Conditioning. Job was completed in the allotted timeframe. I would recommend this company without reservation.
Demekia Portis
16:42 31 Oct 23
Chris, Terry, and Brannon did an amazing job on our ductwork. They were very professional and it was a pleasure. I would recommend Grayson's air conditioning Inc. To anyone to them. I thank for your service. Chris Pruett, Terry Cox, and Brannon Keddy a big thumbs-up for doing great work, and a strong team. And keep up the good work.
stanley necaise
17:21 30 Oct 23
Scott Hopkins, a service technician from Graysons A/C did our bi-annual service. He was very respectful, Professional and informative. I would highly recommend Grayson Air Conditioning, Inc. Our experience’s with all of Graysons employees have been all excellent. Great Job!!!Thomas CannonStanley& Kathy NecaiseStoneridge Ct Mobile
Facebook Rating
5.0
Based on 473 reviews
Grayson Air Conditioning, Inc.
5.0
Jennifer Moss
22:13 10 May 24
Mason, Cooper and Stephen did an outstanding job installing our new HVAC Carrier system today. They were very respectful, went above and beyond and worked together to get the job done in 1 work day. Fantastic job guys I would highly recommend Grayson Air to anyone in need of HVAC services or installation. Great service and great people
Angela Johnson
00:50 06 May 24
Allen was great! He came out on a Sunday evening and was very efficient and professional. Thank you for your service!
Heather N Jacob Stanaland
00:38 05 May 24
Allen was great. He was at our house within 30 minutes of our call on a Saturday at 6 pm. Very thankful for the quick and inexpensive repair.
Maryann Veronica
18:00 04 May 24
We felt so blessed to find Allen Cowart with Graysons Air Conditioning Service. I was so worried about my Mother being elderly and sick and the Air Conditioner was flooding inside the house or she would have to keep it off in the heat. To top it off, it was a Saturday and Allen called me back right away. Not only he called right away, he said he was on the way! Allen quickly and thoroughly checked the unit and fixed it and flushed it out. He was a man of his word and charged what he quoted . He truly saved the day and was very thorough and explained everything clearly. We will definitely be calling Allen with Graysons for all our future Air Conditioner needs! Thank you so much Allen!
Brenda Dean
21:16 03 May 24
Amazing work done at my house today!! All tech's were very professional, courteous and efficiently knowledged on all counts. Thank you Joey, Lantz, Elijah, Matthew and Stephen, Brandt G. for a Great Job.
Corey McCarron
23:12 02 May 24
Amazing service & knowledge! Thanks to Allen Cowart for taking care of us!
Marian Dreyfus Berkin
21:47 26 Apr 24
There work was excellent. I’m glad we could use this company. Lantz, Elijah, Manson, and Brant were here and did a very good job. I thank them very much!
Scott Pate
23:20 09 Apr 24
I have used Grayson for HVAC and Generator maintenance the past few years. Last week they replaced four HVAC systems for us. It was a big job but they had multiple crews on site and got it done in just a few days. Special thanks to Chris G, Dustin, Cooper, Brandt, Chris P, Stephen, Justin, Joey, Angie and Will for a job well done. The most courteous, knowledgeable and professional HVAC team we have dealt with.
Donna Heist Nall
21:54 02 Apr 24
I want to thank Grayson Air for taking over the servicing of my a/c unit and for sending Doug to service it today. Everyone at Grayson Air are so nice, helpful and knowledgeable.
Doug did a great job!! Thank you!!
I definitely recommend Grayson Air Conditioning, Inc. for your needs!!
Doug did a great job!! Thank you!!
I definitely recommend Grayson Air Conditioning, Inc. for your needs!!
Sharon A. Mcleod
20:55 29 Mar 24
Lantz,Mason&Elijah did a great job installing my system! the following Monday we had Grayson come out and do the duct work and I was so pleased with how professional this team was they were well mannered and it really goes to show you when you go with Grayson your getting the best! The installers were : Alan S, Justin H, Stephen S, Logan, Joey p
Jeffrey Fulford
15:31 26 Mar 24
A big thank you to Grayson AC for sending Scott to do repair work. He’s very professional and did a great job. Highly recommend. Thanks again Richard.
Ashton Healy Kelly
21:26 20 Mar 24
Highly recommend. Chris, Brannon, Terry, and Clay were very professional and efficient. They did a great job!
Chandler Ogburn
01:45 14 Mar 24
Matthew, Terry, and Logan replaced my system on Monday. They were courteous and finished much sooner than I expected. I really appreciated the time the took to make sure everything fit and worked correctly in my old midtown home. I will definitely recommend!
Tonya Brunson
21:44 13 Mar 24
I originally had to call this company, not knowing anything about them because I was having an issue on the weekend. They were fast and efficient with their service. I now have a service agreement with them. They just came out today and did my service very friendly people very honest Doug did a great job. will recommend in the future!!
April Shoemaker
03:22 11 Mar 24
Chris,Brannon and Terry did outstanding job and Angie they clean up lady was great also! Very pleased with all the work!!
Dorothy Tate Durham
13:52 27 Feb 24
I have been a Grayson AC customer for 40+ years and have nothing but good things to say about their service. Lantz W. And Elijah J. did an install for me and they did an excellent job. They were prompt, neat, friendly and answered all my questions. As usual I was very pleased. I also have to mention the service technician that came out and did the diagnostics. Tyler H. explained my issue and gave me recommendations and options to fix the problem. He was very helpful and even followed up later to check on me to see if I had any questions. Thanks you Grayson AC for great service!
Maeceal Herndon
20:17 15 Feb 24
On last week these 3 guys, Terry, Chris, and Brannon removed and installed 2 A/C units and heat pumps at my house. This job took all day, these guys were clean, professional, polite throughout the whole process. They made sure we understood the workings of the units and answered any questions we had I highly recommended Grayson Air Conditioning, Inc. EXCELLENT JOB GUYS
Deanna Crozier
22:22 23 Jan 24
On time service, clean,quiet,kept us updated.Thank you Lantz, Justin, and Mason
Jo Whitaker
22:22 17 Jan 24
We had Allen come to our house today to do a check on our ac union and he did a real good job and was a very nice guy and had a real good sense of humor! thanks
Henry @ Jo Whitaker
Henry @ Jo Whitaker
Kristin Bridges
20:01 12 Jan 24
Ben Howell was excellent. He actually came out to give us an estimate on a new heat pump system after 5pm, the same day we called. He was very informative and took the time to explain each system that Grayson offered, and the pros/cons of each. He also gave us financing options that were very competitive. After giving us a day to think over our options, Ben followed up with us to make sure we had heat before the nasty cold weather comes in. I truly appreciate how kind, understanding & informative he was. Top notch service. Thank you, Ben!
Mindy Brown Broughton
17:43 04 Jan 24
Tyler is a very knowledgeable employee of Grayson. He is very professional and did my semi annual inspection very efficiently. I highly recommend him and Grayson Air Conditioning! Thanks so much
Lori Avaritt Howard
21:52 03 Jan 24
Absolutely the best! Terry & Scott went above and beyond! They were so informative, kind and went above and beyond!
Alexia Clemens
20:15 03 Jan 24
We love Grayson's service. Always professional and great communication. Thanks Scott and Terry for great service today.
Dennis Lowe
21:41 19 Dec 23
Allen Cowart pulled up in one the cleanest work van I have ever seen with a custom paint job! I thought to my self “well if the service is half as nice as that van then I am in good hands”. Friendly as always. You can tell that Graysons has built one of the best businesses in Mobile and Baldwin counties. I would recommend these guys time and time again. Timely, professional, clean, and knowledgeable.
Brandon Sands
22:12 13 Dec 23
Doug Cordelle was very proffessional and did a spectacular job during a routine maintenance follow up with outstanding customer service skills!
Tyler Hensarling & Allen Cowart have also been out to the house to help with maintenance and service calls with no hesitations and quick response times and even called us on their off days to ensure we had air flow and that we were taken care of which shows their passion for what they do and proves that it’s not “just a job” to these guys.
Couldn’t ask for a better company for handling your Heating & Air needs. Give them a call!
Tyler Hensarling & Allen Cowart have also been out to the house to help with maintenance and service calls with no hesitations and quick response times and even called us on their off days to ensure we had air flow and that we were taken care of which shows their passion for what they do and proves that it’s not “just a job” to these guys.
Couldn’t ask for a better company for handling your Heating & Air needs. Give them a call!
Martin Powell
16:48 21 Nov 23
Had my heating unit replaced last week. Grayson guys were right on time and finished the job before lunch. Team consisted of Chris, Brannon and Mason. They rebuilt the platform and put in improvements
Mark Wasiak
15:42 21 Nov 23
Thank you to Scott and Terry for the routine maintenance they just performed on our 3 units. Friendly, professional and extremely competent.
Have used GRAYSON’S for around 25 years and that should tell you pretty much what you need to know about them and their employees.
Mark Wasiak
Have used GRAYSON’S for around 25 years and that should tell you pretty much what you need to know about them and their employees.
Mark Wasiak
Keshia Armstead Wright
23:42 20 Oct 23
Allen Cowart called quickly!! I told him what we had going on and I explained that I had been living in a “Hot Box” for days! Thanks Allen for rescuing my family out of the hotness!!!!!!!
Brett Baylor
21:16 20 Oct 23
Allen Cowart did a great job for us today with our service. Professional and knowledgeable.
John Wayne
18:05 09 Oct 23
Chris and Logan did an excellent job on installation of our new air handler they were clean and professional throughout the whole process ! I have no reservations about recommending the team at Grayson for all your HVAC needs !!!!
Anna Mosley Agee
19:18 05 Oct 23
We just had our duct system replaced and installed by Justin and Lantz - they were very professional and thorough! They cleaned up the mess of the old system nicely. Would definitely recommend Grayson’s in the future!
Susan Layman
18:51 05 Oct 23
Allen and Tracy were such a blessing with getting all my unit issues solved!! Huge help! God bless both of um!
Romola Barnett
22:52 03 Oct 23
We really appreciated Doug Cordell coming to our home last Friday to service our Air Conditioner. He was so friendly and helpful. He even took time to make friends with our goldendoodle.
Becky Alvidrez
15:57 28 Sep 23
Allen was a great technician & gentleman. Need more like him in the work industry. Please give this man a raise. Such an asset to your company.
Ellen Reiter McCarty
21:43 22 Sep 23
Doug Cordell was professional and very personable, he did a thorough job checking our two units. We will continue to use Grayson.
Jason Reed
20:45 19 Sep 23
Great experience with them. If something is wrong they come out and get you cool again
Caroline Carithers
18:42 16 Sep 23
Grayson has always been amazing for us! Allen Cowart this past time did an incredible job. Very thorough and kind. 5 stars always!
Darrell Mims
19:27 15 Sep 23
I meant to post this when it happened, but I had Grayson install a new unit for me this summer and I did a great job sometime later on a Sunday was not cooling properly called them. They sent Doug out very quickly. Doug immediately identified a problem turned out to just be simply a breaker overloading, which he fixed in a matter of minutes, and I was very happy with the service he provided
Beth Calametti
14:55 15 Sep 23
Allen was out this morning for our fall check up!☺️ As ALWAYS….the best service! On time, professional, friendly, etc.! We appreciate y’all! Thank you! Beth and Chris
Lynne Bright
20:32 14 Sep 23
Tylers Hensarling from Graysin AC was here today. He called ahead to let ys know he would be at our house in15.minutes and he was!!
He was knowledable, professional and couteous. He advised on sime services that could be useful and explained them and our options in detail. Thanks we appreciate you!
He was knowledable, professional and couteous. He advised on sime services that could be useful and explained them and our options in detail. Thanks we appreciate you!
Pat Williams
14:38 13 Sep 23
Allen Cowart did a great job. Right on time and very efficient. Highly recommend. 5 stars!
Kristine Frantz Henderson
22:11 11 Sep 23
Tyler Hensarling saved us from having a hot night sleeping. He came out promptly and fixed our problem quickly.
Kelly Stewart Lynch
21:27 11 Sep 23
Five stars to Tyler Hensarling! Very efficient and knowledgeable service. Very courteous and informative!
Thanks Tyler for taking care of the problem so quickly!!!
Thanks Tyler for taking care of the problem so quickly!!!
Raechel Thrash Elmore
20:13 11 Sep 23
Aaron Lee came out and gave us a quote for our repair and was extremely helpful. Chris Glen and Justin Hollingshead did a fantastic job installing our new unit. Lifeguard Ambulance Service in Mobile is certainly grateful to have a cool office again! We will definitely continue using Grayson and recommend them to others.
Cinda Parker Bayer
15:50 06 Sep 23
Allen Cowart did a great job and was very pleasant on servicing our two units. Grayson Air is absolutely great to deal with all your AC needs.
Lauren Aldred Tholl
22:58 05 Sep 23
The time finally came and we had to get a new unit. Dustin, Matthew and Logan were sent to install and they were fabulous to work with. They were friendly, informative and even made sure to clean up their mess :). I highly recommend Grayson!
Daphne Hammond
14:36 04 Sep 23
Allen came out and fixed our AC unit in record time. Super happy to not be sweating today!
Alex Tholl
18:00 30 Aug 23
A/C out on Saturday and Doug had us going again before 8am! Very professional and knowledgeable. Thanks!
Amanda L. Lutman
23:12 27 Aug 23
Chris and Terry were very professional when replacing the inside and outside AC Unit on Friday. Great set of guys you have working for your company. Angie also came by and asked how she could help clean up.
Bettye Hendricks Russell
20:30 27 Aug 23
Today Allen came out to help with my aircondition he did a great job
Melanie Clements Martin
17:40 27 Aug 23
Aaron and Doug have come out to our home and the weekend 2 separate times and have gotten our poor AC unit going again in 103 degree heat. They were timely, polite, efficient and just amazing techs!!!! Thank you so much for keeping us cool until we can get our new unit on Tuesday!!!!
Carrie Spain Waldrop
23:14 26 Aug 23
Fast and friendly service. Doug was great and saved us in the 100 degree heat on a Saturday evening!
Raina Welch Livingston
01:47 26 Aug 23
I would definitely recommend Grayson! Ask for Doug!! He was extremely helpful and fixed my AC promptly!! Thank you so much!!
Roxanne Sheffield Lilly
01:33 26 Aug 23
Doug was great. Came to my house late on a week night. Thank you so much Doug for fixing my AC.
Victoria Schumann
01:31 26 Aug 23
Doug was an awesome person to come out on a Friday night and fix the AC!! Thank you Doug!
Alainna Bustria
00:32 26 Aug 23
Doug was super helpful and great! He fixed our AC and gave us a quick crash course on air conditioning!!
Yuan Mei Asian Noodle Chinese Style
00:31 26 Aug 23
Very nice people
Terry Cox
Chris Pruett
Brannon Kennedy
Terry Cox
Chris Pruett
Brannon Kennedy
Jasmine Stawarski
00:25 26 Aug 23
Doug came out to help me today and he was so nice and did a great, quick job!
Lois Bolter
23:04 23 Aug 23
Quickly responded to my call when upstairs system went down. Aaron came out at night to get it going enough & spent several hours to keep me cool until new unit installed next week. Billy & Dustin worked 8 hour today installing downstairs unit.
Victoria Frischhertz
19:02 23 Aug 23
Thank you so much Grayson Air Conditioing for sending Doug out so quickly this afternoon to fix our unit! We are much cooler now on the hottest day of the summer
Zennia Moppins Calhoun
21:55 22 Aug 23
My mother and I was without a working air-conditioning for 3 days. I finally called Grayson and a technician came out the same day. Scott was my technician. He found out exactly what the problem was. He fixed that and installed a float switch which my unit didn't have. He made sure everything was working properly before leaving. He patiently listened and answered all my questions. Scott was professional, courteous, and kind. Thank you so much! I recommend Grayson to everyone.
Deiadra Freeman
19:49 22 Aug 23
My experience with Grayson, heating and air conditioning was superb. They were professional, courteous, and very experienced. If I had to rate Chris Motes, Logan Woodruff, and Matthew Gafford on a scale of 1 to 10 they would all get a 10 for their kindness, respect, professionalism that was given to me and shown to my home.
Mallory Sullivan
17:38 22 Aug 23
We called last Wednesday saying our house was 89 degrees at 8 pm and we couldn’t handle it anymore. Grayson Air conditioning put us on the books for the following Monday and brought us a window unit to use until they could see us and put in a new unit. We highly recommend them! 10/10 service and communication.
Special shout outs to:
Chris P
Brannon K
Terry C
Chris G
Justin H
Special shout outs to:
Chris P
Brannon K
Terry C
Chris G
Justin H
Robert Moshell
00:34 22 Aug 23
Retired disabled veteran moving back to Alabama. Had constant issues one over another with my local company after having a Carrier Infinity 4 ton installed on a 2,200 square foot rancher. Turned out they just didn't have the equipment or expertise needed....Called Grayson after talking to a retired HVAC friend of mine. Aaron Lee showed up at the house, explained what was wrong and got me back up and running in no time to beat this 103 degree August heat wave. Easy choice. Sate of the Art maintenance equipment and 5 Star technicians that are always professional. Best customer service desk ever. Everyone seems like family. Please folks don't go through what I did.... Stop wasting time and money, have it done right the first time. This company has built something special. Make Grayson your only call. I promise you will not regret it. I rarely give 5 star reviews but today I do. Thanks Aaron! 👍
Shae'lyn Hebert
21:45 21 Aug 23
Wanted to give a HUGE thanks to a couple of guys over at Grayson on 8/18
Lantz W.
Dustin P.
Josh M.
Micah F.
Billy L.
Thank y’all so very much it was so very hot in this clinic and y’all were very sweet and worked very hard in this hot clinic to make sure that we could go back to having a crazy yet cozy clinic again.
Shae
Small Animal Clinic
Lantz W.
Dustin P.
Josh M.
Micah F.
Billy L.
Thank y’all so very much it was so very hot in this clinic and y’all were very sweet and worked very hard in this hot clinic to make sure that we could go back to having a crazy yet cozy clinic again.
Shae
Small Animal Clinic
Anna Lisa Tessier
19:47 20 Aug 23
Aaron Lee was amazing and explained exactly what was causing our air conditioner to not be working efficiently!! We are back up and running now thanks to him! The response time was also extremely quick.
Carmen Thomas
22:39 18 Aug 23
Your staff member Doug was great at explaining the problem with my AC. I can say he new what he was doing and he was also very kind, Many thanks Carmen Thomas🙂
Louise Godwin
00:32 17 Aug 23
Allen from Grayson did was out today very good service friendly and reliable would recommend
Allison White
19:18 16 Aug 23
So thankful that Scott Hopkins was able to come by our office and fix our ac this morning. He was very professional and efficient!!
Brad Garlotte
23:02 11 Aug 23
Chris, Brannon, and Terry came out to install a new HVAC system in my home. Such a Friendly and professional group of guys. Even in 100+ degree heat, these guys were all smiles. They did an excellent job on the install. Everything is done to such a high standard and with a "white glove" treatment. They laid floor coverings in my home and there was no sign they were even here when they left, aside from the new unit installed. Joey (manager) stopped by during the install to say hello and check on progress. After all was said and done, Mrs. Angie came in to make sure everything was clean. From quick scheduling, to prompt and on-time service, we say "Thank you Grayson Air Conditioning for making this process smooth and painless".
Dave Parker
20:08 11 Aug 23
Aaron came out ON TIME and had my unit fixed in about 15 minutes. Thanks Grayson for getting rid of my home/sauna!! Would highly recommend!
Barbara Broome
19:28 11 Aug 23
Grayson Air conditioning, Inc are the best! Recently they installed a generator for us and the did an excellent job. They handled everything and all the details. Thank you so much. Today, they installed a new attic ladder. They crew of Chris Motes, Dustin Payne, and Logan Woodruff took care of business. They cleaned up after the installation and made sure we were satisfied. The professionalism and thoughtfulness of the office staff and the work crews are so refreshing. Even when the weather is hot they stay cool and get the job done. KUDOS to you for jobs well done.
Tara Roberts Thompson
13:05 10 Aug 23
Doug Cordell did a fabulous job on my air conditioner yesterday. He informed me of what was going on, showed me exactly what was wrong, and fixed the problem quickly. I appreciate how informative he was and was impressed that they were able to send someone out so soon. Thank you so much!
Kenny Helton
02:36 10 Aug 23
Chris Motes and Logan Woodruff came this morning to replace an evaporator coil in one of our heat pump units. I was pleasantly surprised when they called 15 minutes before arriving and then introducing themselves at the front door. Both gentlemen were very polite and courteous during the repair process. Their professionalism, work ethic, attention to detail, cleanliness and efficiency in completing this job are commendable.
Kudos to Service Technician Scott Hopkins for thoroughly checking out the unit and diagnosing the initial problem quickly.
Kudos are also in order for the staff in keeping us informed when parts were ordered, when parts arrived and then scheduling in a very timely manner. Top notch company with top notch employees.
Kudos to Service Technician Scott Hopkins for thoroughly checking out the unit and diagnosing the initial problem quickly.
Kudos are also in order for the staff in keeping us informed when parts were ordered, when parts arrived and then scheduling in a very timely manner. Top notch company with top notch employees.
Jack Davenport
18:44 09 Aug 23
Doug Cordelle was arrived quick and fixed the ac within 20 minutes. Great job!
Nartanonk Tongkul
17:17 08 Aug 23
Excellent service!!!we recommend Christ Terry and Brannon They doing good job they are nice AC guys
Cecilia Scott
20:44 07 Aug 23
Doug was amazing. Fixed our AC fast and was very friendly. Thanks Doug!!!
Kimberly Woods
14:22 07 Aug 23
We love Grayson! Ben Howell did an excellent job on maintenance! So friendly and respectful! The pups even enjoyed the attention he gave them. God Bless!
Cathi Roy Pierce
23:45 01 Aug 23
We had a great experience with Grayson! Chris, Brannon,Terry,Micah,Logan,Matthew,and Chris were all very professional. Angie did a super cleaning job! Thank you all!
Cathi Pierce
Cathi Pierce
Eric Gunderson
03:47 30 Jul 23
Great service and extremely helpful technicians. Aaron was extremely helpful diagnosing my problem with my old unit and Matthew and Josh did a great job on the install! Will definitely continue to use Grayson going forward. Have had them out a few times now and always been pleased.
Mona Ammons
20:43 28 Jul 23
Alan, Lantz, Alan and Tracy did a great job installing our AC inside unit today. they were all very nice, cleaned up after them selves. We only use Grayson for our cooling and heating needs. I will recommend Grayson to anyone that needs AC work done
Rhonda Rowell Bedsole
18:06 28 Jul 23
Our units needed serviced and Doug did a great job despite the brutal heat. He was very knowledgeable and helpful - yet another one of the reasons we have been Grayson customers for years.
Carolyn Oyler
21:44 27 Jul 23
After three long, hot days with a broken air conditioner, Grayson Air Conditioning came to the rescue! Advance workman, Scott Hopkins arrived to determine the next course of action…a new air conditioner needed to be installed.
Many thanks to Grayson Air Conditioning for their expert guidance through this process. Many thanks to Scott Hopkins and the Installation crew, Chris Pruitt, Terry Cox and Brannon Kennedy for their professionalism while completing the job!
Many thanks to Grayson Air Conditioning for their expert guidance through this process. Many thanks to Scott Hopkins and the Installation crew, Chris Pruitt, Terry Cox and Brannon Kennedy for their professionalism while completing the job!
Bryan Tullos
19:22 27 Jul 23
I have had 2 different service calls from 2 different Service Technicians in the last 2 weeks and just wanted to say I truly appreciate the Professionalism from each one of these guys. My first problem was an A/C breakdown problem the other was a owner operator issue. I must say Scott and Doug held themselves to the highest quality standards any customer could ask for, thank you gentlemen for what you do and better yet how you conduct yourselves while serving the public. Grayson customer for Life!!
Cassie Sheffield
16:51 27 Jul 23
Just getting around to posting this review—we had some work done in June by Grayson which involved being at our house for three days. Everyone we encountered in the office as well as the workers on the job were great. The project manager even accommodated us when I asked whether his team could take lunch at a specific time so I could take my son to his swim lessons. I knew I would be a strange ask, but he did not hesitate to accommodate us. The workers doing the job in our attic were very friendly and answered allllllllllllll questions I had. I appreciate a job well done as well as great customer service.
Julia Murphy
00:16 25 Jul 23
Grayson A/C is the best our A/C went out they ordered the parts stayed late to make sure all was OK and even brought out a Window unit for us to use till it got fixed and that's why I have been with them for many years Thank You So Much !!!
Woody Josh
23:55 21 Jul 23
Ben just came out and serviced our AC that went down! He could not have been more professional, polite and punctual. He rapidly diagnosed the issue and fixed it immediately. On the hottest day of the year he came to the rescue.
Eileen WhoDat Corkern
23:51 19 Jul 23
My entire a/c unit (yes, both outside and inside) decided this past weekend would be a GREAT time to break down completely -- especially since highs were slated for the upper 90s with no rain in sight. I am heavily involved with animal rescue (especially feral/stray cats & kittens) so I asked members of my group chat who they would recommend and at least 10 of them immediately said Grayson. This was around 10pm Friday evening so I decided to call to try and get on the call out list for Saturday. A very nice technician, his name was Allen, wound up calling me back within 5 minutes offering to still come out that night just to see if he could make it any cooler. I assured him we weren't going to be a quick fix and it could wait until the next day.
Allen was at my house the next afternoon and tried every trick in the trade to get the inside temperature just one degree cooler. After almost two hours I knew it was a lost cause and it was time to talk about replacements, their costs, and a time line; thankfully all of the options were reasonably priced and we went with the one that fit our needs. While Allen was here, though, he got to meet my 5 year-old Great Dane, Khyah and he could tell we were getting very concerned about her health and being unable to cool off. So, not only did Allen get us scheduled for installation in less than 4 days, he was also kind enough to bring over a small window unit specifically for Khyah so she could finally relax!
Wednesday morning (yes, today!) rolls around and here comes Grayson Air Conditioning, Inc. driving down my street BEFORE 8am!! Chris Pruett, Brannon Kennedy, and Terry Cox were definitely the heroes of this household today. It was a pleasure having the three technicians/installers working in my home and I very much appreciate them taking the time to actually almost show me/teach me when I had questions instead of rattling off a bunch of words. They behaved very professionally and reflected very well on the business over all. I am exceptionally pleased (and relieved) that I chose Grayson Air Conditioning, Inc.
Allen was at my house the next afternoon and tried every trick in the trade to get the inside temperature just one degree cooler. After almost two hours I knew it was a lost cause and it was time to talk about replacements, their costs, and a time line; thankfully all of the options were reasonably priced and we went with the one that fit our needs. While Allen was here, though, he got to meet my 5 year-old Great Dane, Khyah and he could tell we were getting very concerned about her health and being unable to cool off. So, not only did Allen get us scheduled for installation in less than 4 days, he was also kind enough to bring over a small window unit specifically for Khyah so she could finally relax!
Wednesday morning (yes, today!) rolls around and here comes Grayson Air Conditioning, Inc. driving down my street BEFORE 8am!! Chris Pruett, Brannon Kennedy, and Terry Cox were definitely the heroes of this household today. It was a pleasure having the three technicians/installers working in my home and I very much appreciate them taking the time to actually almost show me/teach me when I had questions instead of rattling off a bunch of words. They behaved very professionally and reflected very well on the business over all. I am exceptionally pleased (and relieved) that I chose Grayson Air Conditioning, Inc.
Christopher Paul Hiscox
22:07 19 Jul 23
Install crew: Lantz, Alan, Josh
Did a great job! Thanks for the service!
Did a great job! Thanks for the service!
Gloria Mcintyre
14:55 19 Jul 23
We always have good service when we call. Scott Hopkins came the other day to do our yearly service. Scott has a great personality and very professional and knowledgeable about their products. I would highly recommend them.
Dee LaForgia
21:20 18 Jul 23
We’ve spent the last 2 days with Lantz,Alan and Josh, who installed a duct system in our home and they were absolutely Professional, quick and the most importantly; CLEAN!!!
Laurie Hasley
19:30 18 Jul 23
Grayson is extremely reliable and responsive - even on nights and weekends. I had a flooding issue with a clogged A/C drain over the weekend and Allen C could not have been nicer and more helpful, teaching me how to check the exterior drain output and installing a switch in my unit to ensure it doesn’t flood again. Would absolutely recommend them to anyone in need of A/C services.
Andi Alford
20:22 17 Jul 23
Grayson will stand behind their work. My first tech was Will, who is now a manager. I remember his name because of the care he put into his job.
Today Scott Hopkins came out and he was top notch. Scott took the time to listen to my question and provided me with sound advice and addressed my concerns. I can guarantee that I will remember Scott's name for years to come.
Thanks for being such an awesome company with great employees. Not all contractors are created equal.
Today Scott Hopkins came out and he was top notch. Scott took the time to listen to my question and provided me with sound advice and addressed my concerns. I can guarantee that I will remember Scott's name for years to come.
Thanks for being such an awesome company with great employees. Not all contractors are created equal.
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Turn to the Experts at Grayson Air Conditioning because we understand the importance of a properly functioning HVAC system, especially in Mobile’s hot and humid climate. That’s why we offer 24/7 emergency repair services to keep you and your family comfortable no matter the time of day. Choose Grayson Air Conditioning for quality service you can count on. Contact us today to schedule an appointment.
OUR SERVICES: PROBLEMS WE SOLVE
HVAC Maintenance
Industry standards recommend having your HVAC system serviced twice per year for greatest performance. To meet those recommendations, Grayson Air Conditioning offers routine maintenance plans to the communities of Mobile and also Baldwin counties. Our routine maintenance plans include cleaning, safety inspection, and also lubrication of all moving parts in order to make sure your HVAC system lasts while maintaining efficiency.
HVAC Repair
Grayson Air Conditioning is the best choice for reliable HVAC repairs in Mobile and Baldwin counties. We guarantee your HVAC System will be repaired accurately the first time. Our professional technicians are certified to work on any make and model of HVAC equipment. Call Grayson Air Conditioning for prompt service that you can afford.
HVAC Installation
For the best factory authorized Carrier® dealer in the Mobile area, contact Grayson Air Conditioning. Our staff is knowledgeable and works with you to ensure the right HVAC system is installed in your home. We want your service restored as quickly as possible, so therefore our professional technicians work quickly to install your new system. Our goal is for you to be completely satisfied and also comfortable with your new HVAC system.
Why Choose Grayson Air Conditioning?
Over the years, Grayson Air Conditioning has built a reputation for providing reliable and efficient service to both residential and commercial customers. They are known for their quick response times, attention to detail and use of the latest technology and equipment.
- Comfort Guaranteed
- The Best HVAC Company in Mobile
- 5-star Rated Service & Team
- Licensed & Insured
- Multi-Year Winner of the Carrier President’s Award
- Competitive Pricing
- NATE Certified Technicians
Choosing a Carrier® Factory Authorized Dealer, like Grayson Air Conditioning, for your HVAC services in Mobile, Alabama offers several benefits:
- Expertise: Carrier® Factory Authorized Dealers have undergone extensive training and have the knowledge and expertise to properly install, maintain, and repair Carrier® HVAC equipment. They are also up-to-date with the latest technology and advancements in the industry.
- High-Quality Equipment: Carrier® is a leading brand in the HVAC industry known for producing durable and energy-efficient equipment. By choosing a Carrier® Factory Authorized Dealer, you can trust that the equipment being installed in your home or business is of the highest quality.
- Warranty Support: Carrier® Factory Authorized Dealers offer comprehensive warranty support for Carrier® products. This means that if you have any issues with your equipment, they are fully authorized to handle warranty repairs and replacements.
- 24/7 Emergency Service: Carrier® Factory Authorized Dealers offer 24/7 emergency service, so you can have peace of mind knowing that you can call for assistance no matter the time of day or night.
By choosing Grayson Air Conditioning, a Carrier® Factory Authorized Dealer in Mobile, Alabama, you can trust that you are receiving expert service and high-quality equipment from a reputable and reliable company.
MEET OUR AMAZING TEAM MEMBERS
Financing options for your HVAC system
We understand that purchasing a new HVAC system can be a significant investment. That’s why we offer financing options to help make your purchase more affordable.
Our financing options include:
- Low monthly payments
- No interest or deferred interest plans
- Easy online application process
- Quick approval decisions
To apply for financing, simply click on the “Apply For Financing” button below. Our online application is easy to complete and you’ll receive a decision in just a few minutes. Once you’re approved, you can purchase your new HVAC system and start enjoying a comfortable home today.
If you have any questions about our financing options, please don’t hesitate to contact us. Our team is here to help and will be happy to answer any questions you may have.
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OUR TESTIMONIALs
Grayson Air Conditioning is proud to have a long history of happy customers who have left 5-star reviews and testimonials. Our clients have consistently praised us for our prompt service, expert technicians, and high-quality work. They appreciate our attention to detail and our dedication to ensuring their complete satisfaction. We have received many positive comments about our friendly and professional staff, and our ability to diagnose and repair problems quickly and efficiently. Please read some of our reviews below. As the #1 HVAC contractor in Mobile, AL we look forward to serving you!
Grayson Air does great work. They have a fantastic team comprised of Lantz, Elijah, Mason and Daniel. Call for all your cooling needs!
Robby Bolton
23:25 14 May 24
My a/c went out on a Saturday and Grayson was able to install a new unit on Monday, The team arrived promptly at 8:00am and completed the job by 4:00pm. Joey Pettis, Manager was a great team leader and made sure the job was performed to meet company standards.Stephen, Logan and Matthew were the installers. They were professional and courteous. So refreshing to work with a company that provides such great customer service.
linda gamper
15:13 13 May 24
I want to take a quick minute to thank Justin, Logan, and Matthew along with the ladies that took my call to the service tech that diagnosed the issue. This whole team made the experience awesome. This company has their process down to a science. I would not just recommend them, but would say there is no reason to look elsewhere. Well done Grayson AC you have a great team!
Joshua Hopkinson
18:43 11 May 24
Doug was awesome. He came right in and found the problem we had air in 30 minutes. Thank you so much I definitely would recommend Grayson to my friends and family. Again thank again.
The love Family
23:49 10 May 24
Mason, Cooper and Stephen did an outstanding job installing our new HVAC Carrier system today. They were very respectful, went above and beyond and worked together to get the job done in 1 work day. Fantastic job guys I would highly recommend Grayson Air to anyone in need of HVAC services or installation. Great service and great people
Jennifer Moss
22:13 10 May 24
Chris, Brandon, and Clay installed my new Carrier HVAC and heater today. They were very professional and did a fantastic install. Everything Scott explained to me in the quote was done exactly. Very pleased with new unit. I definitely recommend them for heating and cooling needs. Glad to get this done before the summer hits.
Joey Everitt
21:48 10 May 24
Chris Pruett, Brannon Kennedy, and Clay Dasczuk did a great job blowing insulation into my attic and installing a new return grill in my living room wall on 5/09/2024. My heat pump immediately began cooling more efficiently. This is just what Allen Cowart, another Grayson employee had predicted would happen. Thanks for the advice and the excellent service to all these Grayson employees! Anne Zelnicker
Anne Zelnicker
20:46 10 May 24
Grayson is a great company that handled my emergency problem and Tyler was a great technician and told me exactly what happened and told me how to prevent the problem from happening again.
Myles Godwin
20:43 07 May 24
Allen was great! He came out on a Sunday evening and was very efficient and professional. Thank you for your service!
Angela Johnson
00:50 06 May 24
Allen was great. He was at our house within 30 minutes of our call on a Saturday at 6 pm. Very thankful for the quick and inexpensive repair.
Heather N Jacob Stanaland
00:38 05 May 24
We felt so blessed to find Allen Cowart with Graysons Air Conditioning Service. I was so worried about my Mother being elderly and sick and the Air Conditioner was flooding inside the house or she would have to keep it off in the heat. To top it off, it was a Saturday and Allen called me back right away. Not only he called right away, he said he was on the way! Allen quickly and thoroughly checked the unit and fixed it and flushed it out. He was a man of his word and charged what he quoted . He truly saved the day and was very thorough and explained everything clearly. We will definitely be calling Allen with Graysons for all our future Air Conditioner needs! Thank you so much Allen!
Maryann Veronica
18:00 04 May 24
Amazing work done at my house today!! All tech's were very professional, courteous and efficiently knowledged on all counts. Thank you Joey, Lantz, Elijah, Matthew and Stephen, Brandt G. for a Great Job.
Brenda Dean
21:16 03 May 24
Once again to the Grayson team of professionals has outdone themselves. Allen Cowart’s performance was exemplary! Courteous and thoughtful throughout the entire service call. Answered all of my questions and provided refresher training concerning generator startup/operation and shutdown. Let him know that the roof leak he identified during the ductwork inspection has already been repaired by my roofing contractor (still had 8 months of warranty 👍). Once again job well done! Scott and Val
Scott Wagenknecht
16:55 03 May 24
Amazing service & knowledge! Thanks to Allen Cowart for taking care of us!
Corey McCarron
23:12 02 May 24
We recently bought a home with an AC system few understood or wanted to work on. Grayson’s came out late on a Friday, answered our questions and gave us multiple options for solutions, and had ALL of the work completed by the middle of the following week.Chris, Dustin & Cooper were awesome! They were Professional, pleasant, and left without any mess in sight. Thanks again guys!Highly Recommend!
Christina Steen
20:54 02 May 24
Graysons did a great job installing a new unit and replacing ductwork in our new (to us) home. Phillip, Matthew, Logan and Hagan were all super professional, knowledgable and pleasant. Highly recommend!
Paige Weinstein
13:26 02 May 24
Matthew, Logan, and Hagen, three gentlemen, provided outstanding services in removing our old AC system and installing the new one. They demonstrated great care and efficiency throughout the process. They were also very professional and patient in explaining the details when I was curious. We greatly appreciate their services!
Shenghua Z
01:30 27 Apr 24
There work was excellent. I’m glad we could use this company. Lantz, Elijah, Manson, and Brant were here and did a very good job. I thank them very much!
Marian Dreyfus Berkin
21:47 26 Apr 24
Excellent salesmen and technicians. Installed my new air conditioner and did an outstanding job. Whenever I have any problems, they take care of me quickly and professionally. Highly recommended!
Lamont Cranston
23:59 25 Apr 24
Tyler worked on our popsicle machine very nice and very professional! Greyson thank you so much no company wanted to help us we called like 15 ! And y’all came through thank you so much !!
Fabian Leon
21:16 24 Apr 24
Allen C. assessed the issues with our HVAC and explained the options for repair and replacement in detail. He also provided several options for replacement that centered around our budget and preferred heating type. He was able to get us scheduled for install the following week on dates that fit our schedule.Matthew G., Logan W., and a third technician (that did all the outside work for the install) were prompt, courteous, and polite during our multi-day install (HVAC and duct replacement). We received a phone call before arrival notifying us they were on the way. And they let us know when they were going to break for lunch, when they were finished for the day, and when they were going to return the next day. We had lots of questions and they always took the time to answer them. Brandt also assisted the others with removing the old duct swiftly and with minimal mess.The phone staff was always polite and courteous as well. We will be sure to continue to use Grayson Air Conditional to keep our new system in premium operating condition.
Rob N
02:43 23 Apr 24
Aaron. Did a great job! Very professional and figured out the problem right away. I would certainly use the company again thank you
Herminio Flecha
15:52 20 Apr 24
My AC air handler needed to be replaced and everyone I spoke with were very professional, knowledgeable, and pleasant. The crew that came to do the install (Lantz W., Brannon K, Elijah J, Brandt G, and Stephen S.) were very professional, personable, well mannered, and worked their tails off. It was a big job and there was a lot that needed to be removed and replaced. They took precautions to make sure the floors were covered and protected from debris and damage. They cleaned everything up and left the place better than they found it. Thanks for a great experience. I will definitely recommend Grayson’s!
Tobias Bitzer
23:04 19 Apr 24
Great job on installing our new mini split Chris Glenn, Cooper W, Justin H, and Logan W.
connie brady
20:55 17 Apr 24
Just had a 6th month service visit with your technician, Allen Cowart. He was professional, through and friendly. That is the type of service that I have come to expect from Grayson.
Mary Greer
15:36 16 Apr 24
Could not be more pleased with Grayson Air Conditioning!!! We had our bi- monthlyservice and it was discovered that our Evaporator Coil was leaking coolant and was still under warranty.Grayson sent two installer’s Matthew and Logan to our home. Not only did they professionally install but went above & beyond the call of duty helping me turn offWater main, as my granddaughter had run over water meter and broke water line.Both Matthew & Logan got wet & muddyturn off water for me.We’ve been using Grayson since 1989 and have NEVER been disappointed.I would NOT HESITATE to recommend Grayson Air Conditioning to anyone who wants the BEST😎
Richard Givens
01:30 14 Apr 24
I recently had my AC repaired. Grayson Air Conditioning was prompt in returning my call and quick to come give us a quote and service our AC. The technicians who came out were clean (LOL), kind and did a great job! Kudos to Cooper, Chris and Dustin for cleaning up after themselves and giving great customer service. 🙂
Cammie Adams
20:17 11 Apr 24
Chris Pruett, Brannon Kennedy, and Clay D. were very polite, prompt, professional, and knowledgeable with the installation of our solar attic fan.
Barbara Taylor
17:30 11 Apr 24
I have used Grayson for HVAC and Generator maintenance the past few years. Last week they replaced four HVAC systems for us. It was a big job but they had multiple crews on site and got it done in just a few days. Special thanks to Chris G, Dustin, Cooper, Brandt, Chris P, Stephen, Justin, Joey, Angie and Will for a job well done. The most courteous, knowledgeable and professional HVAC team we have dealt with.
Scott Pate
23:20 09 Apr 24
Refreshing just to have a great customer service interaction…..thanks Shannon!!
Eric Robinson
18:06 09 Apr 24
It was time for a new system with our power bill around $400. We decided to install a new Carrier Green Speed system! Joey came and inspected our home and was super nice and very professional with explaining the advantage of upgrading the ductwork and insulation for our new system. The installers Chris P, Brannon, Terry, Clay, Alan, Justin and Stephen were very polite and punctual with having the job completed in just 2 days!! They kept the home clean and safe for me and my children while the job was being completed. The quality they brought was unlike any other contractors we’ve ever dealt with! Thank you Grayson! The ladies in the office even called to check on how things went! Thank you Tracy for ordering and registering, Ashley, Amanda, Morgan, Shannon and Carolyn for being the absolute best group of office personnel Ever! 10 stars for Grayson team on this project!! Thanks Will, Richard and Pete for assisting through this job!
Samantha Hensarling
13:35 09 Apr 24
Elijah and Mason helped get our AC running again. Great customer service!
Jack Young
21:48 08 Apr 24
Our upstairs AC unit was running constantly, but the temperature in the rooms stayed in the high 70's and 80's. It was also time to have both our units serviced. We contacted Grayson's and they sent Doug out to troubleshoot the problem that day and to service both our units for a yearly checkup. Doug found the problem in the AC unit and the issues we were facing with the furnace that had not been replaced when the ac was replaced 5 years earlier by the previous homeowners. He answered all our questions, helped us schedule a time the next day for repairs and the replacement of the furnace. Before leaving, Doug made sure everything was in order and cleaned up. Great job! Replacing the furnace and repairing the AC, and (at our request re-leveling the outdoor AC unit) was handled by Lantz, Elijah and Mason. This was a big job that also required replacing our vent in the roof. (Grayson had a roofing company help with that because of our steep roof.). As the work was being completed Joey, the installation manager, came by to make sure everything was completed. All of these Grayson's employees are courteous, respectful, personable, and professional. They contact you before their arrival, keep you informed on how the work is progressing, show you the completed work and, best of all, clean up so well you can't tell they were here. I can't recommend them enough.
Sally Powers
21:31 08 Apr 24
The Grayson guys are the BEST! We had two crews at our house throughout the week. The install guys are so professional, friendly, caring, and provide the best customer service. I work from home and was there when they were working. Justin, Alan, and Stephen worked in the attic for days with a smile on their face. When they left everyday they left it so clean that you didn't even know they had been there. Shout out to the install crew on Monday who worked hard to put our new system in and came back to fire it up on Thursday- Pruett, Terry, Clay, and Brannon. Our new AC has been wonderful and it's great knowing we are breathing in the best air quality after having all of duct work replaced. Thanks to Joey for making it happen and having a great crew.
Alex Whiting
18:59 08 Apr 24
We cannot say enough about the professionalism of the Grayson crew that installed our new Duct System. Lantz W, Mason S, and Elijah J are to be commended. We were promised to have it done in 3 days and they accomplished on time. This was our second time utilizing Grayson with the first being replacement of our old Air Conditioner. Kudos to all. Ron and Sytske Kimball
Ronald Kimball
13:29 04 Apr 24
The service was beyond excellent.Alan Simmons, Brannon Kennedy, Brandt Givens, Chris Pruett, Justin Hollingshead,Clay D., Stephen S.I would recommend this company and crew 1000%.First class work.Thank you.Deborah Bucci BoltzDavid Boltz
Deborah Bucci
00:03 04 Apr 24
Doug came out to do full service on our heat pump and generator. Very professional and pleasant. Recommended a surge protector on unit and we agreed and its installed! Had everything in his van to do service maintenance! Thx Grayson for great service technicians.
Mary Anne Bemis
17:54 03 Apr 24
Allen Cowart performed excellent service for our semi-annual service check on HVAC. Allen was professional and courteous. Knowledgeable in answering our questions.
Marzee Hughes
23:43 02 Apr 24
Grayson A/C came out today and installed a new Carrier Infinity Downstairs unit both inside and outside units. The three gentleman...Chris, Dustin and Cooper were the most professional and knowledgeable group of men I could have hoped to work on my new unit. They answered any and all the questions I asked and attended to every minor detail during the installation. My home was left spotless when they left and my new A/C works Great...I would highly recommend Chris...Dustin and Cooper if you need any A/C work as they are up to date on all the codes and made sure every detail was PERFECT..... My thanks to Grayson A/C for having these high caliber men installing my new A/C unit. Again Kudos to Chris...Dustin and Cooper for a job WELL DONE!! 5 STARS!!!
jamnjk
23:28 02 Apr 24
I want to thank Grayson Air for taking over the servicing of my a/c unit and for sending Doug to service it today. Everyone at Grayson Air are so nice, helpful and knowledgeable.
Doug did a great job!! Thank you!!
I definitely recommend Grayson Air Conditioning, Inc. for your needs!!
Doug did a great job!! Thank you!!
I definitely recommend Grayson Air Conditioning, Inc. for your needs!!
Donna Heist Nall
21:54 02 Apr 24
Ben came out to give a second opinion and troubleshoot my Mom's unit. He was absolutely professional. He had to communicate with not only myself but my brother and Mother thru the entire process and was so patient with all of us. He made sure the issue was a smooth process and done in a timely manner. I would highly recommend his service in the future.
Angela Cody
19:04 02 Apr 24
Tracy, Richard and Peter worked with me to help me get a new unit for my home, inside and outside-the works, as my old system was 2008. Thank you Tracy, Richard and Peter!! It was time and I couldn't ask for a better company to work with!! Within a week of having my old unit looked at, shown pictures of what it looked like on the inside and realized I had a problem waiting to happen, I had a new unit put in. Allen initially looked at my unit, took pictures and made recommendations. He called several times during that week to let me know he was thinking about my job and wanted to be sure I was ok with what I had chosen. How awesome is that!?! Thank you, Allen! THEN, today happened. The "crew" showed up at 8 am. Lantz, Mason, Elijah, Matthew and Brandt. Oh, y'all... they were so impressive. All introduced themselves to me and then to my best friend, Dave. They were so efficient, friendly, knowledgeable and did a great job of keeping my floors clean (with drop cloths) as they worked. After 8 hours the job was complete, and my new Carrier Performance Gas Heat/AC System is quiet and working like a charm!!! The outside unit was installed with a beautiful concrete pad, decorated with white rock that looks so good in my back yard. I'm a FAN. Thank you, Elijah, Brandt, Lantz, Mason and Matthew!! After the "crew" left, Grayson's housekeeper, Angie, came in and really cleaned my floors - and it smelled so good in my home when Angie finished. Took less than 10 minutes. Thank you Angie! Thank you so much Richard, Peter, Allen, Mason, Lantz, Matthew, Brandt and Elijah, and Angie!!! You guys are TOP NOTCH 🙂
Marwa Gibson
02:32 02 Apr 24
Lantz,Mason&Elijah did a great job installing my system! the following Monday we had Grayson come out and do the duct work and I was so pleased with how professional this team was they were well mannered and it really goes to show you when you go with Grayson your getting the best! The installers were : Alan S, Justin H, Stephen S, Logan, Joey p
Sharon A. Mcleod
20:55 29 Mar 24
I recently contacted Grayson Air when I needed a new compressor. Phillip Q. came out the same day, inspected my unit and gave me a couple of different options. I decided to go with Grayson based on the reviews I'd read, Phillip's professionalism, and the quality of the Carrier unit they proposed.My installation was scheduled very quickly and the 3 installers (Lantz W., Mason S., and Elijah S.) were so nice and professional. They kept me informed throughout the day of their progress and took great care not to damage anything in my home. I couldn't have asked for a better installation team. They completed the job earlier than I expected and made sure I didn't have any questions about the new system.I would recommend Grayson Air Conditioning to anyone looking a local company to work with.
Amelia Lakeman
02:31 27 Mar 24
A big thank you to Grayson AC for sending Scott to do repair work. He’s very professional and did a great job. Highly recommend. Thanks again Richard.
Jeffrey Fulford
15:31 26 Mar 24
Quick and efficient! Thank you Lantz, Elijah, and Mason!
Kimberly Nguyen
20:57 21 Mar 24
Thank you Lantz, Mason, and Elijah for putting up with my husband! Haha Yall did a great job!
Du Lu
20:51 21 Mar 24
Lantz, Mason, and Elijah did a great job!
Paul Nguyen
20:47 21 Mar 24
Highly recommend. Chris, Brannon, Terry, and Clay were very professional and efficient. They did a great job!
Ashton Healy Kelly
21:26 20 Mar 24
Scott fromGrayson was extremely thorough, competent and polite. we will be asking for this technician again
mike Garver
15:34 20 Mar 24
Been with these guys just about since I bought my house in 2017. Mostly regular maintenance, the occasional fix. It was (beyond) time for the 2008 system to be replaced inside and out.Matthew, Logan and James came out and replaced the inside and outside units in just a few hours. Showed up at 8:00 am (as scheduled) and got to work. Very professional and respectful the entire time.Even Joey, the installation manager, showed up just at the right time to see how it all turned out. Nice guy as well.
Shawn Kerr
01:49 19 Mar 24
They replace everything . They were quick and did quality work thanks . Thanks again Matthew, Allen, Logan, Chris P , Terry , Elijah , Justin , Mason , Brandt
Kevin Herring
15:06 16 Mar 24
Clay came to look at the job. The crew did a great job. Cleaned up after work every day. Very professional team. Our Beagle cried when they left 👍
Danny Cochran
14:11 16 Mar 24
Today Grayson Air Conditioning replaced our HVAC system. We were very impressed by the work done by the team of technicians, led by Lantz W. All five members of the team, including Mason S., Elijah J., Alan S. and Clay R., were courteous and considerate of me and my wife as they worked through the day, from 8 a.m. to 4:30. They worked well as a team and were as quiet as could be for doing this kind of work; it was not disruptive. They left our home as clean as it was when they arrived, and we are confident in the quality of their work.We chose Grayson in the first place because of their excellent customer reviews, and look forward to their service in years to come.
Alex Landi
00:00 16 Mar 24
Alan S., Cooper W, Justin H, Joe, and Joey completed replacing our ductwork after several days. They were courteous and a pleasure to have them on the job. They were so patient with our dog who likes to bark!! Very thorough and cleaned up completely before they left.
Carolyn Clark
23:33 15 Mar 24
Grayson’s installation team arrived this morning and worked together and competently to get our new Carrier unit in place. They were all a pleasure to have in and around our home. These young men are Lantz W., Mason S., ElijahJ., Alan S. and Clay R. We appreciate their accurate work and checking everything out.
Gloria Landi
22:41 15 Mar 24
Allen and Justin were great! They listened to my concerns with our dryer vent pipe. They came up with even better solutions than I considered, to allow us to have an additional vent filter and an additional clean-out fitting. Plus, the vent pipe was brought up to meet the proper code! As a long time Grayson customer, we have benefitted from great service in the past. Allen and Justin certainly kept up the fine tradition of the great people at Graysons Air Conditioning!
David Battiste
22:19 14 Mar 24
Matthew, Terry, and Logan replaced my system on Monday. They were courteous and finished much sooner than I expected. I really appreciated the time the took to make sure everything fit and worked correctly in my old midtown home. I will definitely recommend!
Chandler Ogburn
01:45 14 Mar 24
I originally had to call this company, not knowing anything about them because I was having an issue on the weekend. They were fast and efficient with their service. I now have a service agreement with them. They just came out today and did my service very friendly people very honest Doug did a great job. will recommend in the future!!
Tonya Brunson
21:44 13 Mar 24
Chris Pruitt, Brannon Kennedy, and Clay D. were prompt, professional, and did an excellent job. They throughly cleaned up after installation and answered all questions concerning the new unit and remote thermostat. I’m extremely pleased with the work.
Charles Jones
21:56 11 Mar 24
Chris,Brannon and Terry did outstanding job and Angie they clean up lady was great also! Very pleased with all the work!!
April Shoemaker
03:22 11 Mar 24
Brian Graves
18:12 08 Mar 24
Matthew, Mason and Logan were great. They did a wonderful job. I would recommend Grayson to anyone.
Deborah Meador
22:35 29 Feb 24
I have been a Grayson AC customer for 40+ years and have nothing but good things to say about their service. Lantz W. And Elijah J. did an install for me and they did an excellent job. They were prompt, neat, friendly and answered all my questions. As usual I was very pleased. I also have to mention the service technician that came out and did the diagnostics. Tyler H. explained my issue and gave me recommendations and options to fix the problem. He was very helpful and even followed up later to check on me to see if I had any questions. Thanks you Grayson AC for great service!
Dorothy Tate Durham
13:52 27 Feb 24
Allen C. is a very professional and highly knowledgeable technician.He left me with an understanding of what was needed to be done. Very polite, I highly recommend.
Suzy Rohrer
21:44 22 Feb 24
Alan Simmons and Matthew Gafford fixed our air in one day, replaced the whole unit and everything! Super nice young men, very friendly and polite. We had got help from Aaron Lee recently for another issue, and Tyler Hen too. They were all helpful and kind! 10/10 company.
Victoria Goodwin
22:50 21 Feb 24
These guys are great! Lantz, Elijah, Justin and Mason replaced my duct work and blew in insulation. They are so neat & such hard workers.I also have a.c. & generator with them. Always so polite when I call & always come out quickly. Even came back today to change out a vent cover for me! Can't say enough good things about these guys. Ladies in the office are also great.
Patty Worrell
22:49 21 Feb 24
Installation done 2/20/24 by Matthew, Brandt and Logan. They were timely, courteous and professional. They kept me informed throughout the day as they encountered a couple of issues with existing lines, etc. in my home. Will definitely recommend.
Mary H
18:03 21 Feb 24
Dear Grayson A/CMy wife and I want to thank your company for the excellent service this company has provided by installing our new AFUE Furnace on 2/19/24.The two installers: Matthew Gafford & Logan Woodard were excellent at their jobs! They were on time, got old unit out and the new furnace unit in! They were inspecting their work and cleaning up the work area.After 12:30 PM Matthew Gafford went over the system with me, and then the paperwork & payment procedure. The two men did an excellent job!Thank youPeter & Sheila Hall
Peter Ha?????
02:17 21 Feb 24
We recently had our twenty three year old AC unit quit on one of the hottest days of summer 2023! The unit went out as we were eating dinner on a Friday evening. After immediately calling three different companies requesting assistance, Grayson Air Conditioning was the only one to follow up that night! The tech came immediately and begin to diligently work on getting the unit up and running. He then informed us that this was a temporary fix and he would need to come back on Monday to determine the permanent solution.On Monday, he returned and begin to check every aspect of the unit. He even had to spend time in our attic, with the outside temp above 100 degrees. After his review, he sat down with us and gave us a list of options. He carefully reviewed each option, its cost, its effectiveness, and its longevity. We decided on a unit and he scheduled a team to come and replace the inside and outside unit.They were very efficient and worked endlessly in making sure that every detail of the unit would be in great working order. Our home is over forty years old and we knew very little about the condition of our duct work. As they installed the new unit the old metal duct work begin to crumble. They informed us that we really needed needed new duct work.Our first thoughts were the cost, then the time it would take, and most importantly that the dust and debri removal would cause a real problem for my asthma. They reassured us the team would work in a timely manner, remove the debri from the attic in enclosed hampers, and would vacuum behind themselves daily. They said it should take four days at the most.We prepared to sleep in our camper thinking the house would not be in a safe condition for me to stay in with my asthma. However, that was not the case. Our hats are off to Chris Pruett, Brannon Kennedy, and Terry Cox. This team was so respectful of our home and its care. Each day they worked in a hot attic eight hours removing the old duct work and installing the new duct work. They then ended their day of hard work by making sure our home was left in immaculate condition! They vacuumed every entry way and checked all areas for debri or dust, including the porches and carport. A special shout out to Chris Pruett for his outstanding leadership with this team!February 7,2024A special shout out to Tyler Hensarling and his team for conducting a follow up to our installation and work completed by Grayson in late summer 2023. Tyler spent time checking out every detail of our installment and made some great suggestions on ways we could conserve energy and save money in the use of our new unit. He again informed us that our insulation needed to be updated for the best performance and conservation. He was not pushy but explained in detailed what we could do to save! He treated us like we were family and made suggestions but never pushed! Thank you for your help and information. The Grayson team has been great to work with !
Dinah Byrd
15:58 19 Feb 24
Grayson Air Conditioning is a great company to hire to do the job. Very knowledgeable and a pleasure to deal with. Thank you Lantz W., Mason S, Justin H, Brannon K, Chris P, Brandt G. and Elijah J, for for your excellent work ! We have hired this company for a big project and confident that it's all going to be done on time and with great quality of work.
Maya
03:38 19 Feb 24
Purchased new heat pump/ air handler from Grayson.Chris, Brannon and Justin are amazing. Their attention to detail is incredible. Highly recommend this company.
Shirley Kelley
22:18 15 Feb 24
On last week these 3 guys, Terry, Chris, and Brannon removed and installed 2 A/C units and heat pumps at my house. This job took all day, these guys were clean, professional, polite throughout the whole process. They made sure we understood the workings of the units and answered any questions we had I highly recommended Grayson Air Conditioning, Inc. EXCELLENT JOB GUYS
Maeceal Herndon
20:17 15 Feb 24
Terry C and Tyler H came out to my place of employment and they wonderful and very friendly. We will definitely be using them again.
Cori Krause
19:30 02 Feb 24
Garrett did my fall check on my system. He noticed some milddew in the unit and explained the ways to remove and circumvent future problems. He went over the products until I clearly understood the products. We had him install the items and within a few days noticed a difference in the air quality in our home. At the time I mention to him I wanted to put the outdoor unit on a concrete pad. He said the Grayson did that and gave me a quote. Later I contacted him for the work and asked him ifGrayson could also place an additional concrete pad. He sent me a quote which was a fair price. Two days later I was contacted that they could do the work the next day. The workers sent to do the work are a group of workers that impressmed me greatly. Brandt, Jake, Travis, Micah, Terry, and Joey are dedicated to doing their jobs well. When a problem arose that they were not sure how to contine until they checked with their manager. Shortly he appeared at the work area and the problem was solved. Not only do they care about their work, but show great loyality and care about Grayson. They were very respectful to me and made sure I was satisified with the finished product. My hats off to Grayson for the work and having such a group of men.Thank you!2\1\2024. Grayson Tech Doug was just here. Courteous and professional service. Good job!
Chuck Elmore
21:47 01 Feb 24
Had a heat pump system installed by Chris and Brannon. They were friendly, efficient, and professional. Great customer service! Highly recommend!
sandy rey
07:12 01 Feb 24
Tyler H. was very patient and thorough through our maintenance that we set up through Grayson. I was not very easy to deal with after receiving multiple outlandish quotes for repairs/replacement that was allegedly needed on our unit and ductwork. Tyler was calm and explained everything in great detail including sharing photos, thorough explanations of each issue, and providing an itemized list of issues and items that would be beneficial to our system and comfort in our home. We are reviewing the repairs and quote and will be in touch soon. We appreciate an honest technician and company, and that’s what we received with Grayson!
Victoria Burkhart
23:35 31 Jan 24
We are extremely thankful to have found Grayson’s. We had Will and Aaron come out and gave us a diagnosis. They were very knowledgeable and able to answer all of our questions. As promised and on time, Chris and Brannon professionally fixed our unit back into working order. Additionally, Aaron came out to service our unit for a maintenance plan. Every person we have encountered with Grayson has been very professional, knowledgeable, and punctual.
Payton Walsh
16:21 26 Jan 24
Grayson Air performed a routine inspection of our AC unit. The service tech, Tyler, was very thorough and explained well the condition of our unit, his maintenance recommendations, and our options for future service.
Emi Musaalo
15:50 26 Jan 24
Very pleased with Grayson A/C on our new HP System Install. The awesome team of Chris, Alan, and Brandt were on time, pleasant, and very task-focused. Despite having stormy weather, they got the job done. My compliments also to Will the operations manager for working with us at an affordable and fair price. Grayson's efficient service makes them a trusted if not the best choice for all HVAC needs.
Carlos Aguayo
22:24 25 Jan 24
Excellent service!
Deanna Crozier
16:41 24 Jan 24
On time service, clean,quiet,kept us updated.Thank you Lantz, Justin, and Mason
Deanna Crozier
22:22 23 Jan 24
had my duct work redo by chris pruett,brannonkennedy,terry cox, it look great and it was done fast and clean use them over and over again thxs guys
CINDI COVINGTON
18:09 18 Jan 24
We had Allen come to our house today to do a check on our ac union and he did a real good job and was a very nice guy and had a real good sense of humor! thanks
Henry @ Jo Whitaker
Henry @ Jo Whitaker
Jo Whitaker
22:22 17 Jan 24
Every single time Grayson comes out, we say how awesome their technicians are. This time was no different with Allen Cowart! Grayson technicians not only do a great job on everything from regular maintenance to emergency service calls, they are personable and friendly.
Amber Harrison
15:30 16 Jan 24
Ben Howell was excellent. He actually came out to give us an estimate on a new heat pump system after 5pm, the same day we called. He was very informative and took the time to explain each system that Grayson offered, and the pros/cons of each. He also gave us financing options that were very competitive. After giving us a day to think over our options, Ben followed up with us to make sure we had heat before the nasty cold weather comes in. I truly appreciate how kind, understanding & informative he was. Top notch service. Thank you, Ben!
Kristin Bridges
20:01 12 Jan 24
Ben Howell was excellent. He actually came out to give us an estimate on a new heat pump system after 5pm, the same day we called. He was very informative and took the time to explain each system that Grayson offered, and the pros/cons of each. He also gave us financing options that were very competitive. After giving us a day to think over our options, Ben followed up with us to make sure we had heat before the nasty cold weather comes in. I truly appreciate how kind, understanding & informative he was. Top notch service. Thank you, Ben!
Kristin Harden
20:00 12 Jan 24
kudos to terry cox and allen cowart did a professional job on servicing my daughter's unit
Wayne Brannon
23:55 11 Jan 24
Scott came and worked on my heat pump. He got it heating. He did a good job!
Keith Kimbrough
15:41 11 Jan 24
Tyler with Grayson repaired our generator today. Would highly recommend this personable, knowledgeable and professional young man. He rapidly diagnosed and repaired our generator while taking the time to educate and explain.
Ann Inge
21:08 10 Jan 24
Great experience with Grayson techs today. Highly recommend. Courteous, helpful and very professional.Thank you Terry C and Aaron L.
Nga Finch
03:33 10 Jan 24
We just had our bi-annual service done by Allen Cowart, and as usual, the service was perfect! they are always super friendly and helpful and Adam was awesome today!
Chase Harrison
16:23 09 Jan 24
Grayson Air Conditioning is a top notch company that we have used to service our home the past 4.5 years. They are prompt and courteous and do a great job efficiently. Most recently we have had Tyler H. out to service our generators and A/C units. He arrived on time, was friendly, considerate, and quickly diagnosed the issue which he explained thoroughly in layman's terms before he fixed the problem. The office staff has also been easy to reach and pleasant to speak with on the phone to schedule. I highly recommend this company!
annie dixon
03:08 09 Jan 24
Very professional inspection and installation by the Grayson team. Great job by Aaron Lee, Terry Cox, Brandt Givens, and Alan Simmons.
Andy Knight
20:34 05 Jan 24
We had a 30 plus year old duct system removed and replaced, along with a new attic stairway. The installers, Lantz, Justin, and Mason were punctual, courteous, and professional. The work quality was excellent. They completed all work on schedule. We are very satisfied with Grayson and would recommend this company.Richard Johnson, Irvington
Dick Johansen
20:38 04 Jan 24
Tyler is a very knowledgeable employee of Grayson. He is very professional and did my semi annual inspection very efficiently. I highly recommend him and Grayson Air Conditioning! Thanks so much
Mindy Brown Broughton
17:43 04 Jan 24
Scott Hopkins & Terry Cox came out to do our service after we had a new unit installed. They were friendly and professional and even changed out our air filter while they were doing their maintenance. Cannot recommend Grayson enough!
Victoria Gunderson
03:38 04 Jan 24
Absolutely the best! Terry & Scott went above and beyond! They were so informative, kind and went above and beyond!
Lori Avaritt Howard
21:52 03 Jan 24
We love Grayson's service. Always professional and great communication. Thanks Scott and Terry for great service today.
Alexia Clemens
20:15 03 Jan 24
Mary Hayes- The guys were great! Chris Pruitt, Brannon Kennedy, Justin Hollingshead, Mason Small. On time, great job, thanks so much!!
Samantha Stokley
19:19 28 Dec 23
We had an issue with our heating and Aaron came out. He was super nice, quick, knowledgeable, and helpful in diagnosing the issue and recommending service options. The next day, Chris, Lantz, and Alan replaced our furnace and outside unit in just a few hours. Every experience we’ve had with Grayson’s is top-notch, and this time was no different. We’re thankful to have a trustworthy company like Grayson’s to rely on!
Robby Pearson
06:20 26 Dec 23
What a wonderful team!! From the install to completion, each phase was done with excellence, kindness and expediency. Very professional and delight to have in our home. The maintenance is high quality as well. Each member of the Grayson team holds & delivers a high standard of service. We love this company!
Jenny Webster
14:47 21 Dec 23
Tyler was professional and did a great job servicing my A/C and cleaning it out. He even got rid of the wasps!
Tanya Keigley
13:28 21 Dec 23
Tyler and Terry did a great job for me removing old floor furnace.
Ballin life (Baller)
22:02 19 Dec 23
Allen Cowart pulled up in one the cleanest work van I have ever seen with a custom paint job! I thought to my self “well if the service is half as nice as that van then I am in good hands”. Friendly as always. You can tell that Graysons has built one of the best businesses in Mobile and Baldwin counties. I would recommend these guys time and time again. Timely, professional, clean, and knowledgeable.
Dennis Lowe
21:41 19 Dec 23
Your team did a great job .Chris pruett ask all my questions thks for the installation
Keith Payne
15:56 19 Dec 23
Doug Cordelle was very proffessional and did a spectacular job during a routine maintenance follow up with outstanding customer service skills!
Tyler Hensarling & Allen Cowart have also been out to the house to help with maintenance and service calls with no hesitations and quick response times and even called us on their off days to ensure we had air flow and that we were taken care of which shows their passion for what they do and proves that it’s not “just a job” to these guys.
Couldn’t ask for a better company for handling your Heating & Air needs. Give them a call!
Tyler Hensarling & Allen Cowart have also been out to the house to help with maintenance and service calls with no hesitations and quick response times and even called us on their off days to ensure we had air flow and that we were taken care of which shows their passion for what they do and proves that it’s not “just a job” to these guys.
Couldn’t ask for a better company for handling your Heating & Air needs. Give them a call!
Brandon Sands
22:12 13 Dec 23
Scott and Terry came to my home today and provided excellent service on my air conditioning and heating system. They were polite and knowledgeable. Thank you for providing excellent service.
Anne Guy
01:46 13 Dec 23
Two days after completing the work noted below, technician Scott Hopkins came by as part of our service agreement and did a complete and thorough check of our AC and generator systems. He was professional and paid attention to details. Great job Scott!Grayson completed the AC upgrade to our house this week by installing all new ductwork. It was a large job to remove the old and install the new in two and a half days and Chris Pruett, Brannon Kennedy, Logan and Mason did a great job. They cleaned up after themselves every day and you never knew they were here.
J Williams
18:39 08 Dec 23
Excellent job performance 👏Mason, Lance, Trey were the bomb. Very courteous and hard working gentlemen. Thanks for a great job guys. Thank you also to Joey.
nikovergos
22:48 07 Dec 23
Chris Glenn and Alan Simmons are the installers who removed my malfunctioning furnace and replaced it with a new Carrier unit.They are an outstanding team -- and came off as friendly and professional young men whom I was comfortable having in my home.Chris and Alan performed their work quickly and efficiently with minimal mess or disruption of my household. I was impressed by their willingness to answer my questions; the thoroughness of their work and their care in managing the removal and installation of the furnace units so there was no damage to my home. They repaired the flooring in the area where the furnace stands; removed and replaced the furnace closet door and frame so I couldn't tell it had been moved at all. The new furnace is working well and is not too noisy.The Grayson Service Technician I dealt with in discovering the issue with my old furnace is Aaron Lee. He, too, was prompt in arriving and clearly knew what to look for in determining my problem. I appreciate that he got back to me very quickly with his recommendations and some background information that helped me determine whether to repair the old furnace or replace it.The ladies who responded to my initial call and scheduled my service were friendly, responsive and efficient in getting the help I needed to me quickly -- even on the Friday after Thanksgiving when I made my initial call. I regret that I didn't make a note of their names so they can receive their well deserved recognition.First impressions, as those from Customer Service Reps who answer phones and schedule work for customers are often make or break encounters for me.I don't believe I have ever worked with a company that was so impressive in every aspect of their service delivery as Grayson Air. I recommend them highly.
Ariel Harris
21:20 05 Dec 23
The blower on my system died yesterday (11/28) and within 1 hour Ben and Terry were crawling underneath my house to figure out the problem. I know I got lucky with the timing this time but it worked out great for me. Grayson AC has always come through for me and you can't ask for more professional and polite service technicians. Thanks for keeping me out of the cold!
Steve Israel
13:14 29 Nov 23
Thank you Scott & Terry for your excellent, friendly, and timely services!
Jennifer Arrington
21:32 21 Nov 23
Had my heating unit replaced last week. Grayson guys were right on time and finished the job before lunch. Team consisted of Chris, Brannon and Mason. They rebuilt the platform and put in improvements
Martin Powell
16:48 21 Nov 23
Thank you to Scott and Terry for the routine maintenance they just performed on our 3 units. Friendly, professional and extremely competent.
Have used GRAYSON’S for around 25 years and that should tell you pretty much what you need to know about them and their employees.
Mark Wasiak
Have used GRAYSON’S for around 25 years and that should tell you pretty much what you need to know about them and their employees.
Mark Wasiak
Mark Wasiak
15:42 21 Nov 23
Allen came to my house today and provided me with great service!
FTG Vader
19:47 15 Nov 23
Mr. Ben Howell performed my scheduled Fall season maintenance checkup/visit today. He was promptly on time and service both my HVAC system and Generac unit. I feel that he did a great job, very professional and friendly. Again, thanks to Mr. Howell and the Grayson company for continued good service.
Rob Brannon
16:02 15 Nov 23
The team of Shannon B., Tyler H., Scott H. & Carolyn F. deserve 10 stars. In Aug, the central A/C went out 3 days before an elderly family member was due home from the hospital. Tyler came to check it shortly after I called. When Shannon found out, about our situation, she didnt hesitate to find the part we needed &Scott installed it quickly. They even offered to loan us a window unit, if we needed it. For years, Carolyn has been the person we call with any problems & we always get immediate attention. Thanks !!
ann cram
23:44 13 Nov 23
Allen is the best… He came out on time I got the job DONE… 10/10
Shamira Marks
21:28 08 Nov 23
Aaron did a proposal for ductwork replacement and I worked with Joey to set this job up. It was very professionally done by Matthew, Justin, Lantz, Dustin and Mason. Quick and quality work. They took the old ductwork away and put all R8 ductwork in new. Thankyou for another job well done. I have used them at my previous house and continue to use them at my new house (many years)
larry ferguson
04:16 08 Nov 23
Highly recommend this group of professionals. They arrived on time and were accommodating to my 2 year old and two dogs who were running wild around them. They were knowledgeable of their field, equipment, and services. The work they did was clean, professional, and timely.
Kelley Harrison
01:37 08 Nov 23
Doug came out and did a great job checking everything today!
Hannah Raines
21:52 07 Nov 23
Got an estimate fast. Great service!
David Haynes
18:06 07 Nov 23
On 11/17/23, Allen Cowart came out to do our 6 months inspecetion, he was very courtious and was on time. He went over what he inspected and made some recommendations. I would recommend Grayson AC to my friends.
Billy Howeth
17:22 07 Nov 23
Always great service! Chris Pruett and Brannon Kennedy did a great job installing my new unit today. Both were very professional and friendly. They answered all my questions and also helped me understand the new thermostat! Also, thank you to Aaron Lee for coming out yesterday and accessing the issue. He was very professional and friendly and was able to help get what I needed for the new unit!
Sonya Paul
18:12 03 Nov 23
Tyler was very polite and professional. Adjusted our generator for optimum operation quickly.
Jeff Roberts
17:07 03 Nov 23
Many thanks to everyone involved in the installation of my ductless system. Professional work is what you will be getting with Grayson Air Conditioning. Job was completed in the allotted timeframe. I would recommend this company without reservation.
Mr Burkett
22:05 01 Nov 23
Chris, Terry, and Brannon did an amazing job on our ductwork. They were very professional and it was a pleasure. I would recommend Grayson's air conditioning Inc. To anyone to them. I thank for your service. Chris Pruett, Terry Cox, and Brannon Keddy a big thumbs-up for doing great work, and a strong team. And keep up the good work.
Demekia Portis
16:42 31 Oct 23
Scott Hopkins, a service technician from Graysons A/C did our bi-annual service. He was very respectful, Professional and informative. I would highly recommend Grayson Air Conditioning, Inc. Our experience’s with all of Graysons employees have been all excellent. Great Job!!!Thomas CannonStanley& Kathy NecaiseStoneridge Ct Mobile
stanley necaise
17:21 30 Oct 23
Allen Cowart called quickly!! I told him what we had going on and I explained that I had been living in a “Hot Box” for days! Thanks Allen for rescuing my family out of the hotness!!!!!!!
Keshia Armstead Wright
23:42 20 Oct 23
Allen Cowart did an awesome job for for us!
Ronnie Wright
23:38 20 Oct 23
Allen Cowart did a great job for us today with our service. Professional and knowledgeable.
Brett Baylor
21:16 20 Oct 23
Chris and Logan did an excellent job on installation of our new air handler they were clean and professional throughout the whole process ! I have no reservations about recommending the team at Grayson for all your HVAC needs !!!!
John Wayne
18:05 09 Oct 23
We just had our duct system replaced and installed by Justin and Lantz - they were very professional and thorough! They cleaned up the mess of the old system nicely. Would definitely recommend Grayson’s in the future!
Anna Mosley Agee
19:18 05 Oct 23
Allen and Tracy were such a blessing with getting all my unit issues solved!! Huge help! God bless both of um!
Susan Layman
18:51 05 Oct 23
We really appreciated Doug Cordell coming to our home last Friday to service our Air Conditioner. He was so friendly and helpful. He even took time to make friends with our goldendoodle.
Romola Barnett
22:52 03 Oct 23
Lance & Justin did a fabulous job installing my attic tent
Veronica Davis
13:54 29 Sep 23
Allen was a great technician & gentleman. Need more like him in the work industry. Please give this man a raise. Such an asset to your company.
Becky Alvidrez
15:57 28 Sep 23
Doug Cordell was professional and very personable, he did a thorough job checking our two units. We will continue to use Grayson.
Ellen Reiter McCarty
21:43 22 Sep 23
Great experience with them. If something is wrong they come out and get you cool again
Jason Reed
20:45 19 Sep 23
Grayson has always been amazing for us! Allen Cowart this past time did an incredible job. Very thorough and kind. 5 stars always!
Caroline Carithers
18:42 16 Sep 23
I meant to post this when it happened, but I had Grayson install a new unit for me this summer and I did a great job sometime later on a Sunday was not cooling properly called them. They sent Doug out very quickly. Doug immediately identified a problem turned out to just be simply a breaker overloading, which he fixed in a matter of minutes, and I was very happy with the service he provided
Darrell Mims
19:27 15 Sep 23
Allen was out this morning for our fall check up!☺️ As ALWAYS….the best service! On time, professional, friendly, etc.! We appreciate y’all! Thank you! Beth and Chris
Beth Calametti
14:55 15 Sep 23
Tylers Hensarling from Graysin AC was here today. He called ahead to let ys know he would be at our house in15.minutes and he was!!
He was knowledable, professional and couteous. He advised on sime services that could be useful and explained them and our options in detail. Thanks we appreciate you!
He was knowledable, professional and couteous. He advised on sime services that could be useful and explained them and our options in detail. Thanks we appreciate you!
Lynne Bright
20:32 14 Sep 23
Allen Cowart did a great job. Right on time and very efficient. Highly recommend. 5 stars!
Pat Williams
14:38 13 Sep 23
Tyler Hensarling saved us from having a hot night sleeping. He came out promptly and fixed our problem quickly.
Kristine Frantz Henderson
22:11 11 Sep 23
Five stars to Tyler Hensarling! Very efficient and knowledgeable service. Very courteous and informative!
Thanks Tyler for taking care of the problem so quickly!!!
Thanks Tyler for taking care of the problem so quickly!!!
Kelly Stewart Lynch
21:27 11 Sep 23
Aaron Lee came out and gave us a quote for our repair and was extremely helpful. Chris Glen and Justin Hollingshead did a fantastic job installing our new unit. Lifeguard Ambulance Service in Mobile is certainly grateful to have a cool office again! We will definitely continue using Grayson and recommend them to others.
Raechel Thrash Elmore
20:13 11 Sep 23
Doug C did a great job at getting my air back in check!
Michala Weaver Willard
20:22 07 Sep 23
Allen Cowart did a great job and was very pleasant on servicing our two units. Grayson Air is absolutely great to deal with all your AC needs.
Cinda Parker Bayer
15:50 06 Sep 23
The time finally came and we had to get a new unit. Dustin, Matthew and Logan were sent to install and they were fabulous to work with. They were friendly, informative and even made sure to clean up their mess :). I highly recommend Grayson!
Lauren Aldred Tholl
22:58 05 Sep 23
Allen came out and fixed our AC unit in record time. Super happy to not be sweating today!
Daphne Hammond
14:36 04 Sep 23
A/C out on Saturday and Doug had us going again before 8am! Very professional and knowledgeable. Thanks!
Alex Tholl
18:00 30 Aug 23
Chris and Terry were very professional when replacing the inside and outside AC Unit on Friday. Great set of guys you have working for your company. Angie also came by and asked how she could help clean up.
Amanda L. Lutman
23:12 27 Aug 23
Today Allen came out to help with my aircondition he did a great job
Bettye Hendricks Russell
20:30 27 Aug 23
Aaron and Doug have come out to our home and the weekend 2 separate times and have gotten our poor AC unit going again in 103 degree heat. They were timely, polite, efficient and just amazing techs!!!! Thank you so much for keeping us cool until we can get our new unit on Tuesday!!!!
Melanie Clements Martin
17:40 27 Aug 23
Fast and friendly service. Doug was great and saved us in the 100 degree heat on a Saturday evening!
Carrie Spain Waldrop
23:14 26 Aug 23
I would definitely recommend Grayson! Ask for Doug!! He was extremely helpful and fixed my AC promptly!! Thank you so much!!
Raina Welch Livingston
01:47 26 Aug 23
Doug was great. Came to my house late on a week night. Thank you so much Doug for fixing my AC.
Roxanne Sheffield Lilly
01:33 26 Aug 23
Doug was an awesome person to come out on a Friday night and fix the AC!! Thank you Doug!
Victoria Schumann
01:31 26 Aug 23
Doug was super helpful and great! He fixed our AC and gave us a quick crash course on air conditioning!!
Alainna Bustria
00:32 26 Aug 23
Very nice people
Terry Cox
Chris Pruett
Brannon Kennedy
Terry Cox
Chris Pruett
Brannon Kennedy
Yuan Mei Asian Noodle Chinese Style
00:31 26 Aug 23
Doug came out to help me today and he was so nice and did a great, quick job!
Jasmine Stawarski
00:25 26 Aug 23
Quickly responded to my call when upstairs system went down. Aaron came out at night to get it going enough & spent several hours to keep me cool until new unit installed next week. Billy & Dustin worked 8 hour today installing downstairs unit.
Lois Bolter
23:04 23 Aug 23
Thank you so much Grayson Air Conditioing for sending Doug out so quickly this afternoon to fix our unit! We are much cooler now on the hottest day of the summer
Victoria Frischhertz
19:02 23 Aug 23
My mother and I was without a working air-conditioning for 3 days. I finally called Grayson and a technician came out the same day. Scott was my technician. He found out exactly what the problem was. He fixed that and installed a float switch which my unit didn't have. He made sure everything was working properly before leaving. He patiently listened and answered all my questions. Scott was professional, courteous, and kind. Thank you so much! I recommend Grayson to everyone.
Zennia Moppins Calhoun
21:55 22 Aug 23
My experience with Grayson, heating and air conditioning was superb. They were professional, courteous, and very experienced. If I had to rate Chris Motes, Logan Woodruff, and Matthew Gafford on a scale of 1 to 10 they would all get a 10 for their kindness, respect, professionalism that was given to me and shown to my home.
Deiadra Freeman
19:49 22 Aug 23
We called last Wednesday saying our house was 89 degrees at 8 pm and we couldn’t handle it anymore. Grayson Air conditioning put us on the books for the following Monday and brought us a window unit to use until they could see us and put in a new unit. We highly recommend them! 10/10 service and communication.
Special shout outs to:
Chris P
Brannon K
Terry C
Chris G
Justin H
Special shout outs to:
Chris P
Brannon K
Terry C
Chris G
Justin H
Mallory Sullivan
17:38 22 Aug 23
Retired disabled veteran moving back to Alabama. Had constant issues one over another with my local company after having a Carrier Infinity 4 ton installed on a 2,200 square foot rancher. Turned out they just didn't have the equipment or expertise needed....Called Grayson after talking to a retired HVAC friend of mine. Aaron Lee showed up at the house, explained what was wrong and got me back up and running in no time to beat this 103 degree August heat wave. Easy choice. Sate of the Art maintenance equipment and 5 Star technicians that are always professional. Best customer service desk ever. Everyone seems like family. Please folks don't go through what I did.... Stop wasting time and money, have it done right the first time. This company has built something special. Make Grayson your only call. I promise you will not regret it. I rarely give 5 star reviews but today I do. Thanks Aaron! 👍
Robert Moshell
00:34 22 Aug 23
Wanted to give a HUGE thanks to a couple of guys over at Grayson on 8/18
Lantz W.
Dustin P.
Josh M.
Micah F.
Billy L.
Thank y’all so very much it was so very hot in this clinic and y’all were very sweet and worked very hard in this hot clinic to make sure that we could go back to having a crazy yet cozy clinic again.
Shae
Small Animal Clinic
Lantz W.
Dustin P.
Josh M.
Micah F.
Billy L.
Thank y’all so very much it was so very hot in this clinic and y’all were very sweet and worked very hard in this hot clinic to make sure that we could go back to having a crazy yet cozy clinic again.
Shae
Small Animal Clinic
Shae'lyn Hebert
21:45 21 Aug 23
Aaron Lee was amazing and explained exactly what was causing our air conditioner to not be working efficiently!! We are back up and running now thanks to him! The response time was also extremely quick.
Anna Lisa Tessier
19:47 20 Aug 23
Your staff member Doug was great at explaining the problem with my AC. I can say he new what he was doing and he was also very kind, Many thanks Carmen Thomas🙂
Carmen Thomas
22:39 18 Aug 23
Allen from Grayson did was out today very good service friendly and reliable would recommend
Louise Godwin
00:32 17 Aug 23
So thankful that Scott Hopkins was able to come by our office and fix our ac this morning. He was very professional and efficient!!
Allison White
19:18 16 Aug 23
Chris, Brannon, and Terry came out to install a new HVAC system in my home. Such a Friendly and professional group of guys. Even in 100+ degree heat, these guys were all smiles. They did an excellent job on the install. Everything is done to such a high standard and with a "white glove" treatment. They laid floor coverings in my home and there was no sign they were even here when they left, aside from the new unit installed. Joey (manager) stopped by during the install to say hello and check on progress. After all was said and done, Mrs. Angie came in to make sure everything was clean. From quick scheduling, to prompt and on-time service, we say "Thank you Grayson Air Conditioning for making this process smooth and painless".
Brad Garlotte
23:02 11 Aug 23
Aaron came out ON TIME and had my unit fixed in about 15 minutes. Thanks Grayson for getting rid of my home/sauna!! Would highly recommend!
Dave Parker
20:08 11 Aug 23
Grayson Air conditioning, Inc are the best! Recently they installed a generator for us and the did an excellent job. They handled everything and all the details. Thank you so much. Today, they installed a new attic ladder. They crew of Chris Motes, Dustin Payne, and Logan Woodruff took care of business. They cleaned up after the installation and made sure we were satisfied. The professionalism and thoughtfulness of the office staff and the work crews are so refreshing. Even when the weather is hot they stay cool and get the job done. KUDOS to you for jobs well done.
Barbara Broome
19:28 11 Aug 23
Doug Cordell did a fabulous job on my air conditioner yesterday. He informed me of what was going on, showed me exactly what was wrong, and fixed the problem quickly. I appreciate how informative he was and was impressed that they were able to send someone out so soon. Thank you so much!
Tara Roberts Thompson
13:05 10 Aug 23
Chris Motes and Logan Woodruff came this morning to replace an evaporator coil in one of our heat pump units. I was pleasantly surprised when they called 15 minutes before arriving and then introducing themselves at the front door. Both gentlemen were very polite and courteous during the repair process. Their professionalism, work ethic, attention to detail, cleanliness and efficiency in completing this job are commendable.
Kudos to Service Technician Scott Hopkins for thoroughly checking out the unit and diagnosing the initial problem quickly.
Kudos are also in order for the staff in keeping us informed when parts were ordered, when parts arrived and then scheduling in a very timely manner. Top notch company with top notch employees.
Kudos to Service Technician Scott Hopkins for thoroughly checking out the unit and diagnosing the initial problem quickly.
Kudos are also in order for the staff in keeping us informed when parts were ordered, when parts arrived and then scheduling in a very timely manner. Top notch company with top notch employees.
Kenny Helton
02:36 10 Aug 23
Doug Cordelle was arrived quick and fixed the ac within 20 minutes. Great job!
Jack Davenport
18:44 09 Aug 23
Excellent service!!!we recommend Christ Terry and Brannon They doing good job they are nice AC guys
Nartanonk Tongkul
17:17 08 Aug 23
Doug was amazing. Fixed our AC fast and was very friendly. Thanks Doug!!!
Cecilia Scott
20:44 07 Aug 23
Thank you Doug for fixing our air today! He did an awesome job!
Heather Watts
20:44 07 Aug 23
We love Grayson! Ben Howell did an excellent job on maintenance! So friendly and respectful! The pups even enjoyed the attention he gave them. God Bless!
Kimberly Woods
14:22 07 Aug 23
We had a great experience with Grayson! Chris, Brannon,Terry,Micah,Logan,Matthew,and Chris were all very professional. Angie did a super cleaning job! Thank you all!
Cathi Pierce
Cathi Pierce
Cathi Roy Pierce
23:45 01 Aug 23
Great service and extremely helpful technicians. Aaron was extremely helpful diagnosing my problem with my old unit and Matthew and Josh did a great job on the install! Will definitely continue to use Grayson going forward. Have had them out a few times now and always been pleased.
Eric Gunderson
03:47 30 Jul 23
Alan, Lantz, Alan and Tracy did a great job installing our AC inside unit today. they were all very nice, cleaned up after them selves. We only use Grayson for our cooling and heating needs. I will recommend Grayson to anyone that needs AC work done
Mona Ammons
20:43 28 Jul 23
Our units needed serviced and Doug did a great job despite the brutal heat. He was very knowledgeable and helpful - yet another one of the reasons we have been Grayson customers for years.
Rhonda Rowell Bedsole
18:06 28 Jul 23
After three long, hot days with a broken air conditioner, Grayson Air Conditioning came to the rescue! Advance workman, Scott Hopkins arrived to determine the next course of action…a new air conditioner needed to be installed.
Many thanks to Grayson Air Conditioning for their expert guidance through this process. Many thanks to Scott Hopkins and the Installation crew, Chris Pruitt, Terry Cox and Brannon Kennedy for their professionalism while completing the job!
Many thanks to Grayson Air Conditioning for their expert guidance through this process. Many thanks to Scott Hopkins and the Installation crew, Chris Pruitt, Terry Cox and Brannon Kennedy for their professionalism while completing the job!
Carolyn Oyler
21:44 27 Jul 23
I have had 2 different service calls from 2 different Service Technicians in the last 2 weeks and just wanted to say I truly appreciate the Professionalism from each one of these guys. My first problem was an A/C breakdown problem the other was a owner operator issue. I must say Scott and Doug held themselves to the highest quality standards any customer could ask for, thank you gentlemen for what you do and better yet how you conduct yourselves while serving the public. Grayson customer for Life!!
Bryan Tullos
19:22 27 Jul 23
Just getting around to posting this review—we had some work done in June by Grayson which involved being at our house for three days. Everyone we encountered in the office as well as the workers on the job were great. The project manager even accommodated us when I asked whether his team could take lunch at a specific time so I could take my son to his swim lessons. I knew I would be a strange ask, but he did not hesitate to accommodate us. The workers doing the job in our attic were very friendly and answered allllllllllllll questions I had. I appreciate a job well done as well as great customer service.
Cassie Sheffield
16:51 27 Jul 23
Grayson A/C is the best our A/C went out they ordered the parts stayed late to make sure all was OK and even brought out a Window unit for us to use till it got fixed and that's why I have been with them for many years Thank You So Much !!!
Julia Murphy
00:16 25 Jul 23
Ben just came out and serviced our AC that went down! He could not have been more professional, polite and punctual. He rapidly diagnosed the issue and fixed it immediately. On the hottest day of the year he came to the rescue.
Woody Josh
23:55 21 Jul 23
My entire a/c unit (yes, both outside and inside) decided this past weekend would be a GREAT time to break down completely -- especially since highs were slated for the upper 90s with no rain in sight. I am heavily involved with animal rescue (especially feral/stray cats & kittens) so I asked members of my group chat who they would recommend and at least 10 of them immediately said Grayson. This was around 10pm Friday evening so I decided to call to try and get on the call out list for Saturday. A very nice technician, his name was Allen, wound up calling me back within 5 minutes offering to still come out that night just to see if he could make it any cooler. I assured him we weren't going to be a quick fix and it could wait until the next day.
Allen was at my house the next afternoon and tried every trick in the trade to get the inside temperature just one degree cooler. After almost two hours I knew it was a lost cause and it was time to talk about replacements, their costs, and a time line; thankfully all of the options were reasonably priced and we went with the one that fit our needs. While Allen was here, though, he got to meet my 5 year-old Great Dane, Khyah and he could tell we were getting very concerned about her health and being unable to cool off. So, not only did Allen get us scheduled for installation in less than 4 days, he was also kind enough to bring over a small window unit specifically for Khyah so she could finally relax!
Wednesday morning (yes, today!) rolls around and here comes Grayson Air Conditioning, Inc. driving down my street BEFORE 8am!! Chris Pruett, Brannon Kennedy, and Terry Cox were definitely the heroes of this household today. It was a pleasure having the three technicians/installers working in my home and I very much appreciate them taking the time to actually almost show me/teach me when I had questions instead of rattling off a bunch of words. They behaved very professionally and reflected very well on the business over all. I am exceptionally pleased (and relieved) that I chose Grayson Air Conditioning, Inc.
Allen was at my house the next afternoon and tried every trick in the trade to get the inside temperature just one degree cooler. After almost two hours I knew it was a lost cause and it was time to talk about replacements, their costs, and a time line; thankfully all of the options were reasonably priced and we went with the one that fit our needs. While Allen was here, though, he got to meet my 5 year-old Great Dane, Khyah and he could tell we were getting very concerned about her health and being unable to cool off. So, not only did Allen get us scheduled for installation in less than 4 days, he was also kind enough to bring over a small window unit specifically for Khyah so she could finally relax!
Wednesday morning (yes, today!) rolls around and here comes Grayson Air Conditioning, Inc. driving down my street BEFORE 8am!! Chris Pruett, Brannon Kennedy, and Terry Cox were definitely the heroes of this household today. It was a pleasure having the three technicians/installers working in my home and I very much appreciate them taking the time to actually almost show me/teach me when I had questions instead of rattling off a bunch of words. They behaved very professionally and reflected very well on the business over all. I am exceptionally pleased (and relieved) that I chose Grayson Air Conditioning, Inc.
Eileen WhoDat Corkern
23:51 19 Jul 23
Install crew: Lantz, Alan, Josh
Did a great job! Thanks for the service!
Did a great job! Thanks for the service!
Christopher Paul Hiscox
22:07 19 Jul 23
We always have good service when we call. Scott Hopkins came the other day to do our yearly service. Scott has a great personality and very professional and knowledgeable about their products. I would highly recommend them.
Gloria Mcintyre
14:55 19 Jul 23
We’ve spent the last 2 days with Lantz,Alan and Josh, who installed a duct system in our home and they were absolutely Professional, quick and the most importantly; CLEAN!!!
Dee LaForgia
21:20 18 Jul 23
Grayson is extremely reliable and responsive - even on nights and weekends. I had a flooding issue with a clogged A/C drain over the weekend and Allen C could not have been nicer and more helpful, teaching me how to check the exterior drain output and installing a switch in my unit to ensure it doesn’t flood again. Would absolutely recommend them to anyone in need of A/C services.
Laurie Hasley
19:30 18 Jul 23
Grayson will stand behind their work. My first tech was Will, who is now a manager. I remember his name because of the care he put into his job.
Today Scott Hopkins came out and he was top notch. Scott took the time to listen to my question and provided me with sound advice and addressed my concerns. I can guarantee that I will remember Scott's name for years to come.
Thanks for being such an awesome company with great employees. Not all contractors are created equal.
Today Scott Hopkins came out and he was top notch. Scott took the time to listen to my question and provided me with sound advice and addressed my concerns. I can guarantee that I will remember Scott's name for years to come.
Thanks for being such an awesome company with great employees. Not all contractors are created equal.
Andi Alford
20:22 17 Jul 23
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