Home » Reviews
Bob F
12:24 17 May 20
We recently decided to upgrade our old HVAC system. Donald provided us excellent, detailed information on our options and set everything up very smoothly. The installation was done by David S and Andrew. They were on time, professional, and clearly took pride in their work. I highly recommend Grayson.
Chase Calcagni
02:34 15 May 20
Service today was great! Same day problem resolved at an affordable price. Great customer service with the schedulers, prompt service, and the technician Chase was great. Has a cool name as well. Thanks!
Clay Larroy
18:10 14 May 20
I have been with this company since 2012 and their service has always been friendly, polite, and professional. Recently I had to purchase a new system and they were able to install it within 3 days. I love the fact that Garrett was patient and answered all my questions so respectfully. The technicians that installed my system Andrew and Devon wore protective gear and explained what they were doing as they worked. And last but not least I want to thank Carolyn for all her help. You guys are the best of the best!
Victoria Linsley
19:13 11 May 20
Garrett represented the high quality I’ve come to expect from Grayson. Courteous, professional, and helpful, tell Pete he hired a great asset. Thanks for your hard work and integrity, to everyone at the office!
Layne S Perkins
14:09 09 May 20
Garrett Austin did a super job servicing our hvac system! We needed some things done to help it run more efficiently and Garrett explained everything including photos of the problem, and made sure he had permission to proceed. I highly recommend having a service agreement with Grayson Air Conditioning!
CM Vining
22:37 08 May 20
The techs did a great and professional job installing our new a/c unit. They picked up and cleaned after themselves. They were nice and polite and everything was setup and explained well. Thank you for a job well done
Cindy Hastings Andrews
21:06 03 May 20
A big Thank You to Grayson Air Conditioning! My air went out unexpectedly on Wednesday, Will Whiting was out within an hour. Unfortunately, I needed whole new system; our Carrier unit was now in its 15th year. Will was great in discussing all my options and offering solutions to my setup. Carolyn in the office assisted me with the setup and Tracy helped me very quickly go through the financing. Grayson was able to come out next morning on Thursday to do the replacement. Andrew did an amazing job with the install and helping me setup the mobile app option. All employees were very professional, had a full crew here and they were able to knock it out in one full day. Owner, Richard even stopped by to check on the progress and make sure we were happy. A/C in this area is a necessity and it's refreshing that Grayson does not take advantage of you in a tough situation. Highly recommend!
Randy Smith
14:36 01 May 20
Great service and very professional. First contact was with Will he came out assessed my situation made recommendations and lined up to work, he did a great job. Chris and David came out to actually perform the work I was very pleased with the job they did they both were very courteous and professional, I would highly recommend Grayson air conditioning.Thank you.
Martha Tierney
21:24 30 Apr 20
On the first seriously muggy day this Spring, the upstairs AC unit gave out. Within an hour of my call to Grayson, Chase Deakle arrived and found the cause of the failure of the fan on the outside unit. This old AC was back in operation with some minor repairs. Chase's competence, courtesy, efficiency and professionalism is very reassuring. Grayson Air Conditioning, Inc. is the Gold Standard. Thanks!
Gina Dixon
22:41 28 Apr 20
Called after hours because our AC wasn’t blowing cold air, got a call back within 5 minutes of dispatch sending out a call and had two technicians on site in less than 30 minutes. It took them no time at all to diagnose the problem and fix it!
Julie Fey
22:43 24 Apr 20
Garrett Austin showed up for our appointment today. He was prepared and thorough with his assessment of our air conditioner. We appreciate his help with the filter and explaining all aspects of his visit. Thank you Garrett for all your help.
Celeste Kelly
22:23 24 Apr 20
Grayson Air Conditioning does not disappoint. After being told I needed an entire new unit by another company, Will Whiting came out and fixed the issue for a reasonable diagnosing fee. Tracy was wonderful also, extremely dedicated and truly cares for the customer. I cannot say enough great things about my experience. Thank you all!
Kitty York
13:59 23 Apr 20
Donald just serviced our unit and did an amazing job! Friendly, efficient and helpful! So thankful for honest professionals who take care of business!
Justin Maddox
03:13 22 Apr 20
I created an issue with a DIY job, trying to save a little money, and used the wrong equipment for my HVAC system. Will from Grayson’s Air Conditioning came out to diagnose the concern and was able to find the issue within a short amount of time. He continued to do a full check-up of the system and really make sure the overall condition of the HVAC unit was in good shape, and didn’t increase the price for the check-up. By the end of his visit, I knew exactly what was needing attention and what needed to be fixed, and Will was great in explaining everything throughout the process.Other companies I called wanted to charge almost the same price or more for “15 minutes worth of diagnostic and troubleshooting”, but Will from Grayson’s actually spent the time after diagnosing my concern make sure I was really getting all the information available, and knew what the condition of the HVAC was.Call the professionals at Grayson’s and let them save you the time, money, and hassle from a failed DIY! Great customer service, at a great price.I look forward to dealing with Grayson’s for my future AC needs!
Cameron Mosley
22:18 27 Mar 20
I just had a new unit installed in addition to an older unit serviced, and I just want to point out that I will be sticking with Grayson for future business. Garret and David both installed the new unit with good time and consideration. I appreciate their work and look forward to doing business with Grayson again.
Charles Bell
19:37 06 Mar 20
Garrett Austin came today to do a bi-yearly maintenance check. He was phenomenal. He arrived a little early but checked with me first, showed me what he was doing, showed me how to better keep my system clean and functional year round. Set me up with a year of filters, and cleaned up everything. I could not be happier with the service I received from him.
yvette jones
21:55 18 Feb 20
Pamela Roesch
16:38 14 Feb 20
On 2/14/20 Donald and Garrett came to service my units. They both went way above the call of duty in their professionalism, competence and courtesy. I would highly recommend Grayson Air to anyone based on my experience with Donald and Garrett today. Thank you!!!

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