Always great service! Thanks to Phillip for finding the issue with our unit. Lantz, Alan and Micah did a great job with the rebuild of the plenum. Thanks!
Me. Allen did a great job today.
Awesome service from the entire team; Install crew Lantz, Alan, Micah and Colton are all deeply appreciated for their hard work ! I highly recommend Grayson if you desire great quality service.
Great job guys !!!
Ben and Allen were quick and efficient. great work
We had such a great experience with the Grayson team. Our technicians, Scott and Doug, were so friendly and fixed our ac so quickly and efficiently! Thank you!
These guys are top notch!! They come in and get the job done efficiently and are always super nice. Alan Cowart just came out today for my 2nd servicing and was awesome. Very nice, friendly and efficient!!
I just had a whole house replacement air and heating. Everything is new. First class service from financing, installation, and clean up. Great people: Tracy, Brandt, Chris, Joey, Terry and Angie. I was most impressed with their competency. They did an awesome 5 star job. A great big thank you for such fine service.
Doug and Scott provided excellent service. This was our first experience with Grayson and I was very pleased! Doug answered all of my questions and I felt confident in his knowledge about my system. Scott did a great job cleaning and checking my system. They were both friendly and professional. I am glad to have Grayson as my new AC service team.
Doug and Scott are terrific! These two are consummate professionals who get the job done right, and are happy to take the time to explain things to customers. You cannot go wrong with this team!!
Allen came out to our business for our maintenance check. He was courteous and efficient. Thanks Allen!
Great group to work with.
About a week ago, Doug C came out and did our a/c maintenance - we just switched from another company. He was so knowledgeable and helpful with suggestions related to our units - one of which was dying, but it had served well since 2002, so it was time.
A few days later, Lantz, Alan and Micah replaced the dying system which is an upstairs unit. They were great, too - very efficient and nice. Even vacuumed the stairs when they were finished so left it cleaner than when they got here!😆
At the recommendation of several family members, we hired Grayson to service and to replace our decades old HVAC. From our decision to replace through the installation, we were beyond pleased with the Grayson team. The installation crew of Lantz, Alan, and Micah worked efficiently and courteously making installation day as painless as possible. The crew cleaned any install messes inside and out and fully explained how the new system.functions before leaving. Our only regret is limping along for too long with our out of date unit!
Today I had a great crew replacing one of my A/C and heat pump units from lightening hit. The crew consisted of Lantz, Alan, Brant and Joey. They were extremely friendly and did a great job.
We have always used Grayson’s for all of our HVAC unit needs! They are hands-down the best in town! Our last unit finally bit the dust, and Grayson’s team installed the new one today! What a professional, knowledgeable, and hard-working team! A huge shout-out to Dustin, Micah, Brannon, and Angie, all of whom provided excellent service with a smile! We also appreciated Grayson loaning us a window unit for the night before the installation. A class act! We definitely recommend Grayson for the best HVAC service in town!
Allen Cowart did a great job with my HVAC- highly recommend him and Grayson.
Tyler’s a great technician and his customer service skills are second to none. He arrived on time, very polite and completed our AC check-up efficiently,
Tyler’s a great technician and his customer service skills are second to none. He arrived on time, very polite and completed our AC check-up efficiently,
I bought my first home this April and within a few hours of moving in the AC stopped cooling- I called Grayson and Tyler was at our house almost immediately, reassuring me from the get-go. He provided a cleaning of the AC, gave me advice regarding my AC unit to keep it going as long as possible since it's so old and even gave me an estimate of how much it would be to get a new one so I knew how much I needed to save towards, all very reassuringly and kindly- He could've just told me I needed to replace the unit right then and there, but he chose to go the honest route instead.I will be coming back to Grayson when it's time to replace my AC unit, and I will be asking for Tyler too- HIGHLY RECOMMEND
We bought our first house this April and the first day we moved in, had trouble with our AC unit not running properly, we called Grayson and Tyler was at our house within the hour on a Friday afternoon- the AC unit was back to running smoothly within maybe 20 minutes of him getting there too. Tyler is nice, professional, fast/hard-working and honest- Any other company would've found a way to get a new home owner to spend some money, Grayson Air Conditioning, and Tyler most of all- Chose to be honest and help instead.Will be using for all future AC needs!
Allen Cowart was very professional and explained the service that he did very well.
Our AC unit went out after 25 years of service! We had a big job! The specialist from Grayson came in and gave us all of our options and made the process quick and seamless. In this Alabama heat, quick matters! Grayson got it done and had us back cool in no time. They converted us from gas (2 furnaces) to all electric. They poured a slab for the new outside units. We didn’t have one before….like I said big job! The team was professional, organized, knowledgeable, and friendly! The office staff answered every question timely and thoroughly. Thank you Tracy, Chris, Colton, Joey, Brandt, Collin, Justin, Jake, Angie, and Ben!
The Grayson team did a fantastic job installing my new AC unit yesterday.The crew of Lantz, Alan, Micah, Brandt, Joey and Angie were courteous, efficient and professional. It was a large install and the crew worked hard, ensuring that the system worked properly before leaving.The cleanup was first rate, you would never know that they had been working inside and outside all day.I’ve used Grayson for many years and will continue to do so.
Service Technician Allen Cowart excellent professionalism, and customer service!
From the time of my first contact with Grayson Air Conditioning until the crew of technicians completed the job at my home, I was thoroughly pleased with the service provided and the professional manner exhibited by each Grayson team member.Upon arrival, it was evident that the installation team had been well trained in both the technical and common issues associated with HVAC in a typical family residence. The crew meticulously diagnosed any conflict involving the construction of my home and property relative to the design of the interior and exterior Carrier unit, then skillfully set about the installation process while expertly responding to my questions and concerns. I was particularly impressed with the cohesiveness of the team as they communicated with each other, in HVAC terminology, to ensure successful and efficient job completion.Grayson’s five-star service was provided to me by Ben Howell, Joey Pettis, Dustin Payne, Chris Glen, Justin, and Angie. To a team of hard workers, a well-deserved thank you very much.
Ben did an outstanding job with my ac unit. The best service I have ever had.
Tyler Hensarling did our 6 month service checkup. As always did a great job with fast and friendly service. We have used this company for 24 years and highly recommend them!
Tyler Hensarling was a pleasure to talk to. He was very knowledgeable and was at ease explaining what he was doing and why he was doing it.I have 3 HVAC systems that he not only serviced but also thoroughly cleaned the outside of.Very pleased with the service and the young man who did it.
Allen Cowart was our service technician and he was awesome. I would definitely recommend Grayson air conditioning
Thank you for the awesome service! Doug Cordelle did an awesome job! He is very professional and nice!! Thanks again Doug!!!
Jake did an extraordinary, meticulous job of painting around new vent grills in the ceiling. Thanks for a job well-done, Jake!When entire project was complete, Joey came and did a very thorough inspection and answered all questions. Thanks so much, Joey! I would highly recommend Grayson Air for all HVAC services.
Grayson’s installed one three ton and a four ton gas package units along with new attic ductwork, UV light and latest ditial thermostats in our 112 year old house. We have used Grayson’s for twenty years. Always prompt, professional, competitive, and courteous. I highly recommend their services and products. A big thanks to Philip, Chris P, Jake, Chris G, Dustin, Justin, Brandt, Collin, Brandon, and Joey. Everyone went out of their way to make a complicated install go smoothly. The guys cleaned up after themselves each day, showed up on time and worked late the last day to finish the job. These guys obviously care about quality work and customer satisfaction. I can’t say enough good things about their work!
Grayson is a great company to deal with. The office answered right away and got me on the schedule. Aaron called ahead to confirm the appointment, arrived on time to service the unit, and called afterwards to follow up with suggestions. My A/C is running colder now, and I’m ready for the summer! I would highly recommend Grayson.
A fantastic company!!! They go above and beyond, even on the simplest calls.While having my spring maintenance visit, asked my tech Allen C about UV lights for the A/C unit. I didn’t think I had a mildew issue until Allen took a picture of the inside of my unit above the blower and there was more than small bit of growth. Allen stated that he had a REME Halo kit (uv light) in his van and could install it immediately if I wanted. I did, and he had it in and working in about 15 minutes. I never thought it could make a difference so quickly, my wife’s “allergies” were greatly improved by morning, no congestion or coughing.Allen also suggested their filter service. You can get merv10 filters delivered for less than purchasing from any of the big retailers.Couldn’t be happier with Grayson AC
Great service as always. The team (Chris P, Terry C, Collin G, Justin H, Joey P, and Tracy S) helped replace all my ductwork on time and on budget. Thanks for all your help!
Wow! Just wow! We had our A/C unit replaced today. The crew was awesome!! Friendly, kind, respectful, efficient, thorough! I could go on and on. They did a beautiful job, cleaned up when job was over and explained the new system to us. Grayson and their employees are outstanding!!! The BEST customer service bar none!!! Thank you so much for all your hard work Chris Pruett, Brandt Givens, Joey Pettis, Collin G., Justin H., and Angie B!!! The best HVAC company and the best employees!!!!! God bless you all!!Lisa McDaniel — ￼feeling happy.
Thank You Lantz, Alan & Joey
for coming to our rescue after our Air Conditioner stopped working.
They were Professional & Extremely knowledgeable installing our New Air Conditioner.
WE ARE EXTREMELY HAPPY, COOL & SATISFIED❗️
Absolutely amazing work!!!
We recently had a complete duct work system redone in our attic. The crew that we had (Lantz, Alan, Micah, Colton and Brant) did an outstanding job! They were extremely knowledgeable, courteous, always on time, and efficient in doing their job. I highly recommend Grayson if you are looking for an Air Conditioning/Heating company. The crew went beyond the call of duty.🥰
Peter and Sheila Hall
I recently had my AC unit and ductwork replaced by Grayson. They did a fantastic job! Thanks to Aaron Lee, Joey Pettis, Chris Pruett, Terry Cox, Micah Frazier, Brandt Givens, Tracy Scarbrough, Justin H., Colton R., Jake B., and Mrs. Angie for a professional job!
Grayson has always done excellent work for us but today Allen Cowart went above and beyond. He worked in the rain to make necessary repairs to our air conditioner, never once acting like it was a problem. We so appreciate the service the we received today and every day from Grayson.
Tyler Hensarling at Grayson serviced my AC today! Super amazing service he’s very knowledgeable, professional and really appreciate the service I received from him and Grayson AC. My parents use Grayson as well and are very pleased. Money well spent! ⭐️⭐️⭐️⭐️⭐️
Doug came by and quickly found an answer to our air conditionioning problem. He also got his hands dirty to clean our outside air conditioning unit. As a college student going to get my Mechanical Engineering degree, it was pretty cool to watch. He's very personable and helped me learn a thing or two as I observed his work. For anyone looking for recommendations, I definitely suggest you request Doug.
Allen did a great job servicing my A/C units. He was very friendly and professional, and completed the work in a timely manner.
I had a new unit installed on May 2nd, 2023. From start to finish, I can say each person was professional, detailed, polite, friendly, and—in my case—patient. Thank you Aaron, Tracy, Dustin, Brannon, Brandt, Matthew, Will, Tyler, and Angie.
Tyler is the type representative you welcome in your home to service all ofyour heating & air conditioning units, plus our generator. Grayson has done a great job in the 5 years we have used them their services and we will continue to use them in the future.
Tyler did our semi-annual inspection of our generator and a/c and heating system. Tyler was professional, knowledgeable, and thorough. He communicated with us with ease and confidence. Grayson has always been there for us and is always on time and the service is beyond compare. Thank you Tyler for a great job and Grayson Heating and Air for always being there for us when needed.
Routine preventive maintenance. Outstanding service provided by Allen Cowart.
We have been using Grayson A/C for years and they are the best!!
Today we had a checkup maintenance on our A/C and generator with technician Allen Cowart. He did an awesome job. He was very helpfull and thorough in explaining what was being done. Thank you Allen Cowart for your awesome service!! Call Grayson A/C for all your air conditioning needs. They get the job done!!!!
Grayson air conditioning has been amazing since using them. Since moving into my new place, I've used them and their guys have been so professional. I just recently had my servicing done by Tyler Hen who was very communicative and worked with my schedule and was also efficient with his work. I appreciate their professionalism and honesty every time.
Allen Cowart came out today to replace a broken part and he took the time to explain everything to me, very nice man and very professional thank you so much Allen!
Our service tech was Tyler Hensarling. He was on time and efficient at maintaining our system. Suggested some improvements but was not pushy.
Tyler Hen performed our yearly maintenance and he was very professional, courteous and knowledgeable. He answered all our questions.
Tyler Hen was extremely professional and knowledgeable
Allen Cowart serviced HVAC and installed Reme Halo unit. Allen was friendly and knowledgeable. Did a great job.
Tyler was on time and seemed quite knowledgeable about his job concerning the A/C unit. And very professional.
We are always happy with every time we use Grayson A/C Service. Each person is very knowledgeable in their field and super professional. They recently replaced our air condition, put new ducking in the attic, and replaced our furnace. They made it a painless process. Easy to work with, punctual, and they communicate well. Our experience has been nothing but the best when working with everyone here. FANTASTIC JOB to the team: Chris Pruett, Terry Cox, Dustin Payne, Colton Rogers, Justin H., and Angie.
I called Grayson to get a failing unit looked at for repair or replacement. they had their service agent out to my house within 1 hour. Doug was able to diagnose the problem quickly and gave me repair options along with replacement options with no pressure. While he was here I asked about problems with another unit installed by a competitor. He knew what to do immediately and helped me correct the problem very quickly. I will use Grayson for my HVAC problems from now on. I recommend Grayson to anyone that has HVAC problems.
The Tech that came today by the name of Allen Cowart was great and very nice ppl person quick and fast... Thanks for the service.
Allen Cowart came to my home and preformed the maintenance on my generator. He was wonderful! He listened to my concerns and checked the battery even cleaning the terminals to make sure everything ran properly. It’s all ready for hurricane season. Hopefully we won’t need it!
When your AC goes out in Mobile, Alabama, there is NO time to fool around! We called Grayson and they immediately had someone out to walk us through what we needed.
The day came. They arrived when they said. And they came with the whole crew! I felt like we were getting the celebrity treatment. 4 trucks and trailers and a pop up tent. These guys worked HARD and FAST and all the while were the sweetest crew! We had our whole AC unit replaced, slab poured, we were thermostat trained, and freezing by the end of the day. Thank You Jesus!!! All in all I would highly recommend Grayson’s air conditioning but especially I would recommend our AC crew! (Tracy, Chris P, Terry C, Joey P, Brandt G, Jake B, Collin G, and Mrs Angie)
They definitely made us feel like they were family helping us through a crisis. Because again in Mobile, Alabama, having no AC is a crisis!
Love our new ac unit that Grayson put in. Chris, Terry, Brandt, Jake, and Collin did an amazing job. Very friendly and professional. Mrs Angie made sure they didn’t leave any mess behind. Joey made sure everything with was installed to the highest standards and Mrs Tracy took care of my financing. What a great company to work with! And my new Carrier unit is so quiet. Highly recommend!
Allen Cowart did an outstanding job checking out our A/C system during our reqular maintenance check up. Grayson does a great job with scheduling and is quick to respond when needed.
Doug did an awesome job today.
Had unit upgraded by crew of Lantz , Alan , & Micah , very professional, great communication, on time , neat , clean , could not ask for a more professional job. Thanks guys
Doug did a great job on my maintenance
Great job, Doug Cordelle. Fast and friendly and thorough. Also educated me on types of air filters and how often to change. Also great job Andrew Alford, for the last service where he taught me the correct way to keep my drain clean. Thanks Grayson. You have two great techs!
Doug was very thorough, professional, and knowledgeable. Very pleased with the service.
I have always had great customer service with Grayson over the years. Today was no exception Tyler Hensarling was very professional and great to work with.
I always have a great experience with Grayson! Today, Tyler H came out and serviced my unit. Tyler was very friendly and very professional. Strongly recommend Grayson for your HVAC needs!!
Grayson Air is always so responsive when I call. I've been using them for years. All the guys are extremely informative and professional. Tyler Hensarling has come out the past few times and he's always the best!
Tyler was great very professional and knowledgeable
Just had my generator serviced. Doug was prompt, efficient, and professional.
Yesterday was the first time we used Grayson Air Conditioning, Inc. upon making the initial call, the lady was very pleasant and explained their maintenance program.
The next day, our service technician Tyler, called prior to coming and immediately thanked us for using Grayson upon his arrival. He gave us a thorough report of our two units and his services performed.
I would recommend giving them the opportunity.
Just had our system serviced. Doug called prior to arrival and was professional while he was here. Great service!
Mr. Cowart serviced the airconditioning unit today and was very professional. He answered the questions I had after he was finished, and even mentioned that the slight problem addressed last time was not present today. Great job! S. Stone
Doug Cordelle did a good job inspecting my air conditioning unit.
Extremely friendly and helpful staff from the moment they picked up the phone until the installation was complete. Within a couple of hours, Aaron was here to diagnose the issue and offered estimates and solutions. Everyone kept me in the loop during the process. Dustin, Justin, and Colton, the installers, made the process quick and stress free. Super nice guys and very efficient. I could tell they take pride in their work. Justin even when the extra step (literally up a ladder) to stop one of my vents from rattling! Great folks and great business. They also offer an annual plan to keep your AC serviced which is nice. And Angie did a wonderful job cleaning up after the installation!
Tyler was wonderful and so pleasant. I will definitely request him each visit.
Doug Cordelle performed my maintenance. He was very helpful and informative.
I am so grateful that Doug Cordelle with Grayson Air Conditioning was on call tonight and able to diagnose and repair my ac. He was knowledgeable and explained everything to me. I truly appreciate your help.
Mr. Doug Cordelle did an AMAZING job, came within the hour of me calling, fixed the issue, and we are very grateful. Thank you Doug and Grayson Air.
They are very prompt and service tech Mr. Doug Cordell was very professional!
Doug…great job‼️perfect service and Morgan help me over the phone and set this up perfectly
Allen Cowart did my semi-annual check up today and he was such a personable, knowledgeable sand efficient young man. I feel Grayson is fortunate to have him. Lillian Culpepper
Grayson Air Conditioning Company is the best air conditioning company in Mobile, Alabama. The technicians Lantz Waters, Micah Frazier & Alan Simmons were the best team! They put in a new outdoor unit for me today. Excellent work!!
Doug Cordelle serviced our AC unit today. He was polite and professional. He answered all the questions I had thoroughly. Best part was that he and my dogs got along.
we are 30 year customers. Yesterday a grayson tech named AllenCowart serviced our 2 units And 2 splits. he found two problems, one urgent and repaired those He was courteous and went out of his way to make this call professional and compassionate for the with the two of us.. he had never been to our house and yet treated like it was his. I don’t impress easily. Thank you Allen for being a part of Grayson and helping us. Come back any time
We had a new Ac/gas heating system installed in our house. The installing team was professional, helpful, and neat.. during the install process they took care to protect our wood floors. Complete system replacement inside and outside took less than a day.. The install team took time to explain how to operate the system and set the programable thermostat which was a new game for us old folks. I heartily recommend Grayson AC for any AC/Heating system work. The office staff and technical staff have been very helpful in answering all questions and taking care of our concerns.
Shannon scheduled my appointment and Allen came and did a great job I highly recommend him. He was very professional and excellent customer service.
Excellent customer service as always! Today Allen Cowart my heating and AC unit. He was professional, knowledgeable and explained everything thoroughly. Recommendations were made without any pressure. Shannon Barnhill was very professional, friendly and helpful with scheduling my appointments. I’ve NEVER had a bad experience with Grayson and highly recommend them. I haven’t submitted a review before but if I could go back I would give everyone of them 5 stars.
I want to thank Micah Frazier and Lantz Waters for coming out and fixing my air conditioning !!! You all did an amazing job and I enjoyed doing business with you bring part of Grayson !!
Shannon Barnhill set up the appointment and was very courteous.
Doug Cordell was very professional and knowledgeable.
I have been a customer of Grayson Air Conditioning for over 30 years, and I have never been disappointed. The technicians and staff are always friendly as well as well informed. My most recent experience was setting up an appointment with Shannon Barnhill for a service call with Allen Cowart. The expertise of these two friendly people is keeping my family very comfortable. Thank you, Shannon and Allen — And thank you, Grayson, too.
Allen Cowart was great! Very professional! And Morgan Knotts did great too!
Chris and Brannon came and did a great job installing the AC air handler and rerouting my refrigerant lines.
Tyler Hensarling was my service technician. He was very polite, on time, replaced my filters, and very informative on what I might want to consider to give our system longer life. I have used Grayson since 2006. Their Technicians are great and have always done a great job. I have recommended them to many people over the years.
Grayson installed new duct work in attic, installed UV light & Reme Halo, and repaired A/C closet. My team: Micah, Tyler, Dustin, Colton, and Chris P were very knowledgeable of what needed to be done. Very pleased with communication from the team. They were very professional and got the job done in a timely manner. I am very thankful for the crew at Grayson to fix a mess from another company. Thanks again. If you need A/C work of any kind, give Grayson a call. They take pride in the work they offer. In todays world that is a rare find.
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Allen Cowart was amazing! He did a great job! He was very kind and helpful!!
We had our system serviced by Doug Cordell. He was very professional, and he made sure our system is running great!
Grayson Air Conditioning came this a.m. to replace our A/C unit. All the installers were friendly, polite and knowledgeable. Arrived at 8:30 a.m. and worked non- stop except for their lunch break. Once job was finished they cleaned area, then instructed us on how to set the new thermostat. Before driving off they wished us a “Happy Easter”.I’d like to recognize everyone who helped with this project:Tyler Hensarling - Service TechnicianTracy Scarborough - Operations Mgr.Terry Cox - InstallerTyler Howell - InstallerBrannon Kennedy - InstallerChris Pruett - InstallerJoey Pettis - Installation Mgr.Thanks so much for a great job! 😊👍😊
We have used Grayson for a little over 3 years now and the service has always been outstanding. We used them two years ago to replace our main AC unit and were quite pleased with experience. That install went great and we have been very happy with the Carrier unit they installed so when it was time to replace our upstairs unit we didn't hesitate to call Grayson again.The new unit was installed last week and once again we were very pleased. The guys that installed our system, Chris, & Terry were great. They showed up on time, were very professional, and made quick work of the job. The install was very neat and the new system is so much better than the old one.I would highly recommend Grayson if you ever have a problem with your system or if you are just looking for someone to perform routine maintenance. Their staff is knowledgeable and professional, and their service simply can’t be beat.
Allen Cowart was amazing! Took great care of me. Very proficient and timely!!
had to have full system replaced Tech explained all of our options and the pros and cons of each Decided on full replacement Office manager Tracy was very helpful setting up installation and financing Installers Chris Glen Dustin Payne and Logan Woodruff were excellent On time very professional and made sure to protect the floors They even moved the thermostat to a better location when finished they explained how everything worked and stayed to make sure the system was working properly we are very happy with new system i would recommend them highly
Tyler Howell and Lantz Wsters and Joey Pettis did a great job today. I felt bad they were in my 100 degree attic.
Doug at Grayson was very prompt, professional, and did an excellent job on my service. Definitely recommend
Thank you Allen Cowart for a great job servicing my AC today!
I’ve been a cust of Grayson AC since 1980! Their twice a yr maintenance plan is affordable and the tech does all the wk & inspection taking no shortcuts! My assigned tech for 4/03/23 apt was Phillip Quinney! Awesome tech! I was given a 10-12 apt window he called ahead around 11am. Also the business office called as bk up. Grayson has the best looking device vehicles in the area. They look custom and have the tech’s name on the door so u know who ur dealing with. I highly recommend Grayson for all ur HVAC needs!
Thanks to Allen Cowert for doing a professional job on the service of our Carrier heating and cooling system. Special thanks with the help on the thermostat.
Doug, you were a life saver today.....
Great job & customer service!
Had a tech come out within an hour of calling on a Saturday, Arron found the problem got my ac fixed in no time, Highly recommend.
On March 20th a team of technicians from Grayson (Chris Pruitt, Terry Cox, Micah Frazier and Colten Rogers) came out to install a new air conditioner for our upstairs. They were polite and hard working. They got most of the install finished in one day but due to circumstances beyond their control they had to finish the next day. I’m happy with their work and we’ll use them for any future HVAC needs.
Chris ,Terry and Micah came out and install new heat pump . They did a very good , very professional and quality work.I'm Kenneth Petty Satisfied !!!! I would recommend Grayson Air Conditioner to all my friend .
Tyler Hensarling came out to our house. We just wanted a checkup on our A/C to make sure everything was in order and he was fantastic! Very informative and professional/right in time. Highly recommend him and the company.
Oh my goodness! Grayson A/C is an excellent company.We first sought them to maintain our generator. Tyler knew all about Genrac; he got it up and running.We were impressed and signed on also for the A/C - heating program. Ben Howell was professional, knowledgeable and thorough. He explained all our options - lowest to most expensive.Amazing!
We called Grayson as an emergency appt and they came out 2 hours later! They sent Ben out to fix our AC issue. He did a great job! Fast professional, and courteous! I give them a 💯 customer satisfaction rating! Thank you Grayson! Happy Customer 🙌🏻
Allen Cowart performed the semi-annual maintenance on my HVAC system this morning. He called before coming as a courtesy and then arrived a few minutes later. Allen was personable and professional as he performed the maintenance on our system. My wife and I found him to be very knowledgeable and accommodating. All in all it was a very pleasant experience. We look forward to seeing Allen again.
HUGE thank you to Allen Cowart for the wonderful service installing our Reme Halo Air Purification System!! Very friendly and knowledgeable!
Awesome job Tyler Hensarling was very professional and knowledgeable!
Service Technician Allen Cowart did an excellent job under difficult weather circumstances, serving two HVAC units and a generator. He also researched and proposed a good solution for an air vent location problem. Very courteous and professional. As long-time customers of Grayson, we highly recommend the company and Allen.
AC went out two days ago, called an AC company to come out and they told us inside panel was bad and had to order it. Called Grayson, spoke with Morgan Knotts, who was very helpful, sent Doug Cordelle and he came out immediately and fixed the problem. It wasn’t even the indoor control panel at all. Absolutely recommend Grayson Air. Hands down the best and most honest.
Highly recommend Grayson Air Conditioning! From start to finish the process was so easy. Morgan set my appointment and worked with my schedule, very professional and sweet. Then Mr. Doug came out and diagnosed the real problem and explained every step in the process, what he did, and what to expect with the repair…all with integrity. I don’t think I want anyone else looking at my unit!
Allen was professional and explained everything thoroughly. He was here when he said he would be and figured out our issue quickly. I would highly recommend Graysons to anyone!
Ben Howell was the tech that came to my house and he was amazing! He made sure to give me all my options. He was very professional and kind.
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They installed new A/C inside and outside on 3/21/2023. They were there on time, proceeded to go explain what was going to be done, asked if i had any questions. they were very professional in their appearance and their equipment and tools were first class. the installers were polite, knowledgeable, and did ever thing i ask them to do, they more the met my expectations, they exceeded them, i would highly recommend Grayson Air fir all heating and air conditioner needs.
a big thank you goes out to Lantz Waters and all his crew 👍
Great Customer Service!!! Thank you Tracey!!! We Followed Doug, cause he is awesome!!! Super Fast Install! Big Thank you to all the installers! Matthew, Chris, Logan, Brandt, Tyler, Lantz & Joey!!!
From start to finish Grayson took care of us when our a/c system gave out. Doug, Terry, Chris, Joey, and Micah provided professional and friendly service. We were very pleased with our experience.
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Allen Cowart came to my house to do the semi-anual pm checkup and cleaning of the system. Could not have been better. He is very knowledgeable, professional, and thorough. Grayson Air is a very good company to do business with and they will be who I call in the future!
We really enjoyed our service by Doug Cordelle. He has a great personality and immediately knew exactly what our 2 systems needed. Made it a pleasure to make plans for further services and upkeep. We are already “COOLER” because of Doug! Thank you so much!!!
We had the pleasure of having Micah, Lantz, Terry, Joey, Doug, Chris, Jake and Billy come out to replace our A/C and they were great. Everyone was thorough, neat and happy to be there. 10/10 for sure.
Allen Cowart was an excellent technician. Very knowledgeable and willing to help wit any issues. Great guy!!!!
A big thanks to Doug for repairing our heat pump. As we expected he was on time, polite and very efficient. Our dog loved him too
Tyler was great! He checked my unit for any problems and explained what he found. As always, Grayson Air Conditioning is the best company in Mobile! Thank you!
Doug C. called before he came and seemed very knowledgeable and personable. He can come back anytime.
I just had my new home generator installed. The guys at Grayson were wonderful to work with. Everyone that I’ve dealt with were professional and friendly. I highly recommend them if you are looking for a home generator. Garrett Austin, Chris Motes, and Mathew Gafford made this a smooth and easy install.
Shout to all that worked on the replacement of an old unit. Doug was patient with questions and quick to respond to messages. Chris, Lance, Micah, Jake, Terry and Travis were all very polite. They took care to be as quiet as possible since we are a work-at-home famy. The canvas on the floor, cleanup at the end of each day and status updates were all very appreciated. Thank you all for a job well done!
Allen Cowart called before he arrived. He did his job thoroughly and then some. He had all the tools he needed. He was very pleasant and explained everything well. I am so glad Allen.was our service provider.
Big shoutout to Doug Cordelle he was very thorough about keeping us informed on exactly when he would arrive to check on our unit. You could tell he has had some years of experience and was dedicated to his job. He helped us out with a new unit in a great time of need, we are expecting a little one within the next week! He didn’t waste time getting to work and let us know all our options up front about payment. Thank you so much!!!!
Awesome installation by Dustin Payne and Tyler Howell today. They were both very professional and efficient. It was very evident that they take pride in their work and it showed!
Efficient & courteous….never have to wait long for service call. Doug Cordell was very polite.
Excellent service and very professional thanks to Shannon and Doug great team.
I had a new A/C system put in by Grayson and the installer was very good and Professional these other guys where also very Professional, Micah Frazier, Terry Cox, Travis Perry and Donathan Jackson.
Service is beyond excellent, with the neatest and sweetest people around.
A special thank you to Allen Cowart for dog friendly ac maintenance.
We had our inspection yesterday and Doug was excellent! He was so polite and got the inspection done quickly! This was our first experience with Graysons and it was fantastic! Thank you Doug for your excellence!!!
Alan Cowart was wonderful! Punctual and got along with our two "barky" dogs. He handled our annual maintence, kept everything clean, and checked our outdoor unit as well. Ms. Caroline, please make sure Alan is our regular maintenance person from here on out!
Everyone I have dealt with from the guys who installed my system, the ladies that answer the phone as well as the service techs have been very friendly and knowledgeable! Thankful I decided to purchase my unit from Graysons! Also, had the pleasure of dealing with Doug this morning when he came to service my AC! Thank you Doug for your friendliness as well as professionalism!
Doug C. Did a fantastic job and was very informative. On time and did a thorough inspection.
Doug was an awesome service tech!!!
Grayson is a great company.
Techs are always thorough and professional. A/C Tech Allen Cowart is a fantastic individual and I thank him for his attentive service in our home.
Doug Cordelle was very kind and explained everything so well. He took the time to show our dog affection and made sure I had no questions.
Allen Cowart did a great job completing the service on my AC unit today!
Thanks So Much!
Caroline set up my appointment, Allen cowart did excellent work...thamk yall very much .😀
Chris, Brannon, and Matthew installed my wall mount air conditioning unit yesterday and did a great job. Very professional and cleaned up area before leaving. I would highly recommend all three to install and service your units.
The installation team of Dustin, Terry, and Chris did a great job. They were efficient, courteous and professional.
Doug C was thorough in examining our system. He was on time and knowledgeable in checking out ducts. He did a great job overall. You can’t go wrong with Grayson!
I had my annual Spring maintenance call today, and Allen did an amazing job! Grayson is the best AC company on the Gulf Coast.
The people are so courteous Carolyn coordinated my appointment to my schedule and the young man Allen came and explained everything to me as he went along thanks you guys.
Tyler Hensarling was excellent to work with. He was knowledgeable, friendly and very professional. The work was explained well and options given as well as advice for heading off potential problems in the future, with no pressure. 😊😊😊😊😊
On time, friendly, informative , and quick all you can ask for Mr. Cordelle thanks...
Doug was a wonderful and knowledgeable technician. I really appreciated his honesty about needing our unit replaced.
I truly couldn’t recommend Grayson more. They’ve taken such care of our HVAC needs for years, and always with personal service. Tyler’s work today was no exception. Thank you, to Richard and the Grayson team.
We had two heat pump systems replaced in our home by Grayson on Tuesday, January 31, 2023. The employees of Grayson were prompt, professional, courteous and did an excellent job for us. The team from Grayson included:Aaron Lee and Tyler for diagnosing the problems we had with the old system.And install team included:Brandt Givens, Micah Frazier, Brannon Kennedy, Colton Rogers, Matthew Gafford, Travis Perry, Chris Motes, Chris Pruett, Lance Waters, Tyler Howell and Joey Pettis. Thanks to all of you.
Today our service tech, Allen Cowart, provided on-time and excellent service. He was professional and very thorough. I am very busy so being on-time is a huge deal!!! Thank you Allen
We had our HVAC system serviced today, which we have completed every 6 months, and we also had our generator serviced at the same time. Allen Cowart was the professional that was assigned to our home today. He was on time, kind, professional and efficient with his and our time. I would highly recommend Grayson Air Conditioning and Allen Cowart.
Great scheduled maintenance appointment from the service technician Allen Cowart he did an awesome job and recommended some work I should consider on my unit. Thank you to Tracy Scarborough for scheduling my appointment at a time that worked with my work schedule.Chris Glen & Dustin Payne did a great job on my installation today and they arrived way ahead of my scheduled appointment, so that great for me on starting my appointment ahead of schedule.
Both Ms. Barnhill and Mr. Cowart answered our questions and did a great job keeping our system up to date and working.
Allen Cowart serviced our systems today and he was wonderful! Friendly and professional! Yay Allen!
Doug serviced my A/C today and was friendly, thorough, and efficient. I continue using Grayson because they deliver quality at a fair price.
I signed up for their bi annual services and Shannon Barnhill called to remind me of my upcoming appointment. She is pertained, friendly and has great customer service.Allen Cowart called to let me know when he would be arriving. He is such a great asset to the Grayson team. He was professional, courtesy and informative. He took time to answer my questions and explain the things he was doing as well as possible issues or corrections to help with my power bill, when it comes to running the AC.I could not have asked for better personnel to interact with
Morgan set up my appointment, and Allen and Will did a fantastic job with my maintenance!!
Allen was outstanding, courteous and extremely professional. He came to check the unit as part of my service contract but when I mentioned how frustrating it is that I can’t get enough air to cool the opposite side of the house even after adding extra vents and an Ecobee thermostat with sensors, he did a thorough inspection in the attic. He discovered major tears and defects in the duct work. Along with pictures, he explained everything in great detail including quotes for each option. I am beyond thankful for the time Allen spent diagnosing the problems as well as answering all of my questions and concerns. He was very kind and went over and beyond to help me resolve the problem.
I would like to take the opportunity to express my sincere gratefulness to Grayson’s for their professionalism and kindness in handling the installation of our GENERAC generator. To Will, Travis and his crew for their attention to detail to answer our questions and kept us informed throughout the process. Grayson’s should be proud of the employee’s they have. If you ever need the services of Grayson’s you defiantly picked the right company.
Carolyn called and set up my appointment for me. Allen came out and did an excellent job on doing maintenance to our unit. He even grabbed something down from the attic for me while he was checking the air ducts. Great work and thanks, Allen! Would definitely recommend.
Grayson Air Conditioning has been great! We have been using the company for the past two years. Every visit and job has been done thoroughly. Today, we had an annual maintenance done. Morgan made it easy for us by calling us to set up the appointment over the phone. The technician, Allen C came out to our house for the job. He explained everything that was needed to be repaired, repaired it and then made sure we didn’t have any other questions. Their customer service has been so great! THANK YOU!!
Garrett has been here before and is absolutely awesome. Trust him completely. I follow his advice and have great results. Thanks Garrett!,
Allen Cowart came over early this morning, while it was still frost on the houses,cars ,and definitely the generator, no technician has ever came this early to do outside repairs .Allen is very good at his job(with a smile)and very professional. When finished he brought the paperwork to the door and bid me a good day until next time. I appreciate Grayson 's and their family atmosphere.
Excellent serviceThe HVAC Technicians (Doug and Allen) were extremely knowledgeable, courteous and professional
Great pricing on whole house installed Reme Halo air purifier!Fast professional response, very thorough and I'd definitely do business with these folks again. Thank you for a pleasant experience.
Moving outside unit. Excellent work. Very professional Micah and Justin came to do the work and they were very polite and professional
Spoke to the Office Mgr. Carolyn and explained my issue. Within an hour, Will was at my house, and fixed the issue. I trust Grayson because they are dependable and do great work.
Excellent, above par, service from technician- Allen Cowart. He went out of the way to make two visits before and after the holidays, in order to find solutions to a mold problem.We recently discovered "possible" mold coming from one of our vents and the tech did a thorough investigation of both of our systems and discovered that a good bit of mold is indeed building up within the old duct work and systems- therefore starting to blow into several of our rooms causing severe allergies. He presented us with photos of the inside ductwork and discussed all of our options including installing new ductwork and/or possible cleaning, as well as the new reme halo options.Very please that we switched to Grayson's in recent years- all of our inspections and techs have been excellent, and I'm finally remembering to send a much needed positive review!!!!! Martha Benton
Great job by Allen Cowart on our AC and generator maintenance. Good people.
Grayson is the absolute best! They are so nice and professional!
Christmas Eve our heat pump failed, Early Christmas morning we called Grayson Air. Garrett quickly responded and after inspection of our 13-Year-old heat pump and 43-year-old duct system advised we needed a complete system, including ducts. He had Tracy call to make all arrangements, Tracy scheduled Jody to do materials survey on Monday, Travis and his crew Micah, Jake, Chris arrived Tuesday morning, removed old duct work and heat pump, by Friday noon we had a completely new system, including new duct and vents,The Grayson team are first class in every way, Courteous, Professional, Knowledgeable, and Very Neat.A shout out to all the Grayson Team. We Highly RecommendHoward and Nita PattersonSaraland AL
Ben was, as usual, courteous, competent and capable. While servicing my generator, he explained all he was doing and the reasons for that. I felt, and even more than that, know I was in the best of professional hands. He's a keeper.
12/20/22Our A/C broke Sunday night, my husband called them yesterday 12/19 in the morning around 7am, we got a call within the hour. Aaron Lee was at our house around 830. He advised us our 18 year old A/C needed to be replaced. He scheduled us to have a new A/C unit put in today, they came at 830 as scheduled maybe even a Lil sooner, they called before they arrived.Chris Glen, Terry Cox, Billy Long and Brandt Will, did an above and beyond amazing job, great service, professional, cleaned up all messes which was not much. These guys are amazing.Much thanxJennifer V.
Shannon was awesome getting me seen the same day at the end of the day. Garret showed up within 30 minutes and was able to get the problem diagnosed and fixed in a timely and professional manner. He even took the time to talk with my kids as he was working. We will definitely be using Grayson for any future needs.
Grayson is fantastic. Service is always on time and the personnel are extremely knowledgeable and professional. Allen Cowart went above and beyond at our last regular maintenance to make sure we didn't deal with even one night of outage.
I love Grayson. I bought a heater/air conditioning system for my house five years ago, and it has been completely trouble free. This morning, Allen C stopped by to do a routine servicing and install an insulated tent for the entrance to my attic. Allen was helpful, friendly and knowledgeable, and he did a five star, superb job. Morgan, the office receptionist, was also helpful, friendly and knowledgeable. It's always a pleasure dealing with Grayson.
Excellent service, great staff, honest feed back, they come out do the work and they do it right. They've never tried to sabotage the system to make me buy a new one. They have been telling me for the past 2years my system is very old and won't last much longer every time and it's still kickin. I call them to do the maintenance on it they even work around my schedule which, I'm very appreciative about very common dear to the working class, they come out service it and it's been working perfectly fine. I will definitely be buying my new unit from them once my old system is unrepairable. I highly recommend Grayson.
Excellent service! Very Professional, on time, kept me well informed as to what was needed and how to fix it. Allen Cowart performed maintenance on our home A/C system and also our Emergency Generator. Morgan did a great job scheduling us too, a little tricky because we have 2 locations and generator all done at the same time. Great team!
Brannon was so knowledgeable and professional!!! Great company!
Allen Cowart did semi-annual maintenance on my mom’s a/c unit. Very professional. Very polite. Cleaned mold from inside the unit. Offered two systems to control the mold spores: The Halo for the ducting and an ultra violet light unit for inside the fan unit. No pressure, but very informative. Even went inside the attic for me to take pics of mold in ducts. Thank you Allen and thank you Shannon Barnhill for scheduling so soon. Great job to both of you.