14:27 08 Aug 20
Will came out promptly on a Saturday to get our a/c unit up and running again. Have been a Grayson customer for years and will continue to be because of their excellent service.
17:35 19 Jul 20
00:26 18 Jul 20
I just had my more than 20 year old central air conditioning and gas furnace replaced with a new upgraded "21st century" variable 5 speed system. After the installation, there was an immediate noticeable difference in the rapid cooling power of the new system (we knew that part). Andrew and Billy (the air techs installing the system) were exceptional, pleasant, and conscientious workers. Outstanding attitudes and ability to quickly and efficiently complete the project. I was happy that they took time answer all my concerns and questions about the new system from start to finish. I could see that these guys care about about the quality of their work. And they payed attention to my family's specific home improvement needs. I am very pleased. And I am looking forward to lower power bills and a comfortable home where my family can live and work. Super job. Vance
17:54 17 Jul 20
23:37 08 Jul 20
I've been using Grayson for over 2 years now and each experience has been exceptional. I signed up for the Maintenance plan and Garrett was the technician that came out. He was very professional and thoroughly explained everything that was done. Made suggestions which led me to having the UV light installed to help with air quality. I highly recommend Grayson and hope that you're lucky enough to get Garrett as your tech!
14:25 04 Jul 20
Long overdue review... but we have been using Grayson for our home and each time, they are kind, considerate and thorough. It helps tremendously knowing you can trust a family business to treat you and yours like their own. Chase has been our technician at our home and my mother’s. He is exceptional, honest, dependable and an expert in his field.
01:10 04 Jul 20
I had to have a completely new unit installed. The service I received was impeccable. Richard handled the initial Service call and quoted price, Tracy helped me thru the financials, Chris and Bill were my installers and Chase helped Tracy and I thru the computer maze! All of the team was professional, friendly, courteous and knowledgeable. I would recommend Grayson, hands down, to handle your needs. What could have been a stressful situation turned into a good experience.
12:19 03 Jul 20
💯💯 TOP NOTCH SERVICE!💯💯After having them 30 years in Mobile and my entire family uses them!Their quarterly check on HVAC💨💨 systems is WONDERFUL! Did you know there's a place in all units that a capful of bleach is supposed to be put?! It keeps black mold and other harmful pathogens from the inside unit!! Along with the quarterly contract costly repairs, parts, labor and service calls for maintenance are offered at DISCOUNTED PRICES. HIGHLY-QUALIFIED techs come out to inspect the HVAC every season making sure everything is in order and working just fine! I have had my current unit for 14yrs now. Maintaining it with their services you know if there's a problem before there's actually a problem! HVAC doctors that come out with a smile and knowledgeable about everything related- inside and outside units, air filter checks and with a few tricks of the trade they keep systems running optimally and for a longer lifespan. Because they inspect and adjust settings my power bill has been consistent and LOWER than before using them! Who doesn't like saving money and knowing what to expect?! I sure do!!!Thank you Grayson for the hard work that has kept my cheapo Adams builder grade AC in PERFECT SHAPE- long outliving almost every other in the neighborhood, even the newer ones! I like it ARTIC COLD here in Mobile, AL in my 1200 ft² home. I pay roughly $120/mo for power with AC set to 70. They're working some kind of magic for my bill to stay that low with it running constantly. Again, I can't praise them enough! Sad thing is that Thomas retired... and he's sorely missed after over 20yrs seeing him 4× a year!!THANK YOU!SELLS, WARNER'S- ×2households, and NIX families. We appreciate you!
Ann Falck Bell
16:34 01 Jul 20
Grayson does a great job providing service on heating and a/c.. Donald serviced my a/c today and did a really great job! I highly recommend Grayson and also Donald!
19:17 27 Jun 20
I highly recommend this company , they answered my call and was very efficient coming to my house and fixing my problem . Chase is a really nice guy and was very helpful !
15:42 26 Jun 20
Will Whiting installed 2 Reme-Halo units today. He is really professional & knowledgeable. I have much confidence in his skill.....the air in my home is fresher already!
12:07 21 Jun 20
On 6/19/20 Billy and Garrett came out to install my new AC unit. They did an amazing job! Very professional and kind. My new unit runs perfect and looks amazing! Thanks guys!! I am very happy with the service provided!
15:36 19 Jun 20
great dependable service.
22:08 15 Jun 20
Over The Top Experience!On Friday, I inquired about possibly getting a more energy efficient unit due to mine being 20 years old. Richard came out and gave me several different options to weigh. They told me they could install it as early as Monday! I ended up going with the infinity system. This thing is a BEAST! Grayson Air Conditioner gave me everything I asked for with no gimmicks! I asked if it were possible to complete in one day, and they made it happen! They also blew in 16 bags of insulation in my attic, which before was almost non exsistent! I would say they are an honest group of guys, and would recommend them over and over again. The quality of service is impeccable! Thanks for everything!
15:09 02 Jun 20
Today 6-2-20 Andrew and Chris came by and replaced the coils on my inside unit. They were very friendly and professional. They did a great job. I have used Grayson for the last 30 years and they have always done a great job. I highly recommend them to anyone who needs air conditioning service in Mobile.
02:34 15 May 20
Service today was great! Same day problem resolved at an affordable price. Great customer service with the schedulers, prompt service, and the technician Chase was great. Has a cool name as well. Thanks!
22:37 08 May 20
The techs did a great and professional job installing our new a/c unit. They picked up and cleaned after themselves. They were nice and polite and everything was setup and explained well. Thank you for a job well done
Cindy Hastings Andrews
21:06 03 May 20
A big Thank You to Grayson Air Conditioning! My air went out unexpectedly on Wednesday, Will Whiting was out within an hour. Unfortunately, I needed whole new system; our Carrier unit was now in its 15th year. Will was great in discussing all my options and offering solutions to my setup. Carolyn in the office assisted me with the setup and Tracy helped me very quickly go through the financing. Grayson was able to come out next morning on Thursday to do the replacement. Andrew did an amazing job with the install and helping me setup the mobile app option. All employees were very professional, had a full crew here and they were able to knock it out in one full day. Owner, Richard even stopped by to check on the progress and make sure we were happy. A/C in this area is a necessity and it's refreshing that Grayson does not take advantage of you in a tough situation. Highly recommend!