Serving Mobile & Baldwin Counties
Since 1977
COVID-19 Customer Update – Grayson Air Conditioning
In light of COVID-19, we would like to take this opportunity to share with you some of the policies and procedures that Grayson Air Conditioning has in place to protect the health and safety of you, our customer, and our team.
NO CONTACT SERVICE CALL
- We are wearing boot covers, masks, and gloves as well as using hand sanitizer regularly.
- We do not touch anything other than your A/C so we are asking our customers to open doors, attic accesses, etc.
- We are not exchanging pens, tablets, etc.
- We are practicing social distancing and following all guidelines from WHO and the CDC.
Our Policies and Procedures
- We have a safety kit for each tech that include face masks, rubber gloves, shoe covers
- We have limited all non-essential travel for all employees for the next 30 days
- We have limited access to our facility to company personnel only
- We have discontinued all large gathering events for the next 30 days.
- Our technicians are not allowed to work if they have a fever or do not feel well
- If a technician has a fever they will not be permitted to work until released by a doctor
We encourage our team members, customers, and community to:
- Dry hands with paper towels instead of cloth towels
- Avoid touching eyes, nose and mouth
- Stay home if sick or showing symptoms consistent with COVID-19
- Avoid close contact with people who are sick
- Cover nose and mouth when sneezing or coughing with disposable tissues and then wash hands
- Closely monitor and adapt recommendations and guidelines outlined by the Centers for Disease Control (CDC) and the World Health Organization (WHO)
Please know the wellness and safety of our team and customers continues to be our top priority. If you do have a service-related emergency, we encourage you to continue choosing Grayson Air Conditioning for your heating and cooling needs. We appreciate your loyalty and trust as a valued customer. We’re here to keep you comfortable. We are still available 24/7 to assist and the office can be reached at 251-633-5665.
Grayson Air Conditioning – Mobile, AL
The technicians and staff at Grayson Air Conditioning, Inc. are a dedicated group of individuals, working together as a team to ensure quality work and customer satisfaction. We proudly serve the Mobile, Alabama area.
Google Rating
4.6
Based on 63 reviews
Grayson Air Conditioning, Inc.
4.6
Bob F
12:24 17 May 20
We recently decided to upgrade our old HVAC system. Donald provided us excellent, detailed information on our options and set everything up very smoothly. The installation was done by David S and Andrew. They were on time, professional, and clearly took pride in their work. I highly recommend Grayson.
Clay Larroy
18:10 14 May 20
I have been with this company since 2012 and their service has always been friendly, polite, and professional. Recently I had to purchase a new system and they were able to install it within 3 days. I love the fact that Garrett was patient and answered all my questions so respectfully. The technicians that installed my system Andrew and Devon wore protective gear and explained what they were doing as they worked. And last but not least I want to thank Carolyn for all her help. You guys are the best of the best!
Victoria Linsley
19:13 11 May 20
Garrett represented the high quality I’ve come to expect from Grayson. Courteous, professional, and helpful, tell Pete he hired a great asset. Thanks for your hard work and integrity, to everyone at the office!
Layne S Perkins
14:09 09 May 20
Garrett Austin did a super job servicing our hvac system! We needed some things done to help it run more efficiently and Garrett explained everything including photos of the problem, and made sure he had permission to proceed. I highly recommend having a service agreement with Grayson Air Conditioning!
Martha Tierney
21:24 30 Apr 20
On the first seriously muggy day this Spring, the upstairs AC unit gave out. Within an hour of my call to Grayson, Chase Deakle arrived and found the cause of the failure of the fan on the outside unit. This old AC was back in operation with some minor repairs. Chase's competence, courtesy, efficiency and professionalism is very reassuring. Grayson Air Conditioning, Inc. is the Gold Standard. Thanks!
Cameron Mosley
22:18 27 Mar 20
I just had a new unit installed in addition to an older unit serviced, and I just want to point out that I will be sticking with Grayson for future business. Garret and David both installed the new unit with good time and consideration. I appreciate their work and look forward to doing business with Grayson again.
Charles Bell
19:37 06 Mar 20
Garrett Austin came today to do a bi-yearly maintenance check. He was phenomenal. He arrived a little early but checked with me first, showed me what he was doing, showed me how to better keep my system clean and functional year round. Set me up with a year of filters, and cleaned up everything. I could not be happier with the service I received from him.
yvette jones
21:55 18 Feb 20
Pamela Roesch
16:38 14 Feb 20
On 2/14/20 Donald and Garrett came to service my units. They both went way above the call of duty in their professionalism, competence and courtesy. I would highly recommend Grayson Air to anyone based on my experience with Donald and Garrett today. Thank you!!!
deborah beaty
17:07 30 Jan 20
We have a very old unit. Will was so very patient and knowledgeable about the problems we were having. He even answered my questions after hours! Super professional team!
Lynn Carroll
15:27 25 Jan 20
Friendly, prompt and excellent service!Highly recommend.👍👍👍
Tanya Hunt
17:10 23 Jan 20
I recommend Grayson Air for all AC/Heat needs. Will and Garrett visited me yesterday and were patient, thorough and very knowledgeable. I could tell they were more concerned with identifying the problem(s) and giving me honest solutions than getting out in under an hour. We will have a service agreement with them till the end of time. Thanks for being awesome!
Marsha Gottlieb
20:29 16 Jan 20
Great experience with this company! My sister called them for me after my local AC company had given me an outrageous quote after finding mold in my current AC system. Peter came out almost immediately and after reviewing and inspecting my 2 systems came up with a more reasonable plan and discussed it with me thoroughly and provided a written quote. He then contacted a company that will clean the vents for me. The technicians that came out the next day to make adjustments in my current system were excellent, keeping me informed of their progress and then reviewing all the work they had done, making sure I was aware of other potential costs and getting my upfront approval. They also cleaned up and left my home looking great after. I now have UV lights installed and have moved my annual service contract to this excellent company. There are still good, honest companies out there-or at least 1!Thank you Grayson!
Alan Hobbs
23:29 13 Jan 20
This is the kind of company I want to deal with. Very professional
judy walley
21:00 31 Dec 19
Will and Garrett, service techs,serviced my a/c today and were so professional, kind, and informative. I asked lots of questions, they answered them all,worked steadily & finished in a very reasonable time. Great job, men! Good price, too.
Eric Yance
22:39 12 Nov 19
Will just did our fall/winter check up. Did a superior job and coached my wife on the thermostat.
Marsha Anderson
20:02 07 Nov 19
Donald was pleasant, efficient and got the work done quickly - even offered to get our trashcan back inside. Send him back every time! Thompson Family
Pam Roesch
20:34 09 Oct 19
Today Chase serviced 4 units for us....2 at my house and 2 at my parents' house. He was prompt, respectful, courteous and professional, in addition to being very knowledgeable and thorough. I have found Peter Grayson and his team to be standouts in the HVAC business and would not hesitate to highly recommend their services to anyone. Thanks again, Chase, for your help today!
Bea Pope
15:04 25 Sep 19
George serviced us this morning an he was very nice an respectful an did a great job thank you Mrs pope
C Norwood
00:36 24 Sep 19
Thank you Grayson and Will for getting here so quickly and fixing my air conditioner. Thanks for your professionalism, getting the job done fast and allowing me to be cool in about an hour.
julianne mcbay
19:36 30 Aug 19
Excellent service, even on the weekend. Professional technicians (Chase was great) , owner is responsive. All around great service and fair prices!
Justin Washington
03:17 25 Aug 19
Mr. Chase Deakle truly did a phenomenal job. He came to my mother’s home on short notice—ON A WEEKEND!! He took her home from being roughly 100 degrees (no exaggeration) to a nice cool 72 degrees. If you need a job done, Grayson will definitely get it down swiftly. Respectfully. And efficiently!
john youngblood
23:08 13 Aug 19
Service technician Will came to our home after hours and quickly and efficiently diagnosed and fixed our A/C compressor. Will explained the problem with us and performed above and beyond as a professional HVAC technician. We have used Grayson since 2006 and the reason we stay with Grayson is because of people like Will. Thank you very much!!
Kristi Jernigan
21:03 12 Aug 19
Always had great service and super helpful. We moved last year and I could have chosen a closer A/C service but wouldn’t dream of considering any other company. Thanks Grayson!
Hannah Boltz
09:28 08 Aug 19
Great guys! Very nice and knowledgeable. I won't use anyone else!
Brandon Richerson
15:11 24 Jul 19
Kim
16:07 17 Jul 19
Devon Houston
13:37 01 Jul 19
If you are a black man, they will show up at your with white privileged. Everything the service person tell you about your unit is gospel. Grayson will rip you off my brother!
Tia Austin
22:19 25 Jun 19
I just had them replace my 23 year old Rheem system with a brand new Carrier after I came home to a 83 degree house for a second time! Donald and Chase both came out on separate occasions after hours to address the heat and both were outstanding!! The install techs (David, Billy, and Michael) were fast, professional and everything is spotless! HIGHLY RECOMMEND!! 🏆 ⭐️ ⭐️⭐️⭐️⭐️
Pam Morris
00:44 22 Jun 19
Andrew and Billy did an excellent job on installation of our new A/C. They were here when they told us they would be and finished in record time. Very professional and courteous guys. We highly recommend Grayson Air Conditioning and appreciate the personnel that we worked with in getting this ordered and installed as quickly as they did.
User: 125
19:34 23 May 19
I am beyond thankful for Grayson Air Conditioning. My husband and I purchased our first home then soon after had 2 techs come out to check the AC. My heart went to pieces when they told me the AC was completely gone because there were there when I received the news of needing heavy repair work to my plumbing. They were able to get me 0% interest financing for my AC, I also had them replace my gas furnace because it was close to biting the dust and they installed us a COR thermostat. I was so amazed at how neat and clean everything looked. Now I can turn on my AC and it blows my hair back. I love our COR thermostat, I thought it was too fancy for me at first but being able to kick on my AC from my phone is FANTASTIC. Thank you to everyone at Grayson, you just don't know how much we truly appreciate you!!
Pets Account
16:10 09 Mar 19
Could not imagine using anyone else. They always go above and beyond!
Michael Ransier
14:47 22 Jul 18
Awesome service, called and the Tech was at my door within 1 hour. On a Sunday at that! I have used these fine folks before and they continue to be Mobiles best!
Fred Anderson
00:10 11 Jul 18
I'm a new customer to Grayson that took out a maintenance contract for my HVAC unit. I was impressed on the quality of service and attention to details they provided and I would HIGHLY recommend them for any AC service needs.
Alex Scott
20:29 18 Jun 18
I am new to the Mobile area and we have had a few companies to our home for our AC and hands down Thomas and his partner at Grayson we're the best, they did stuff the right right and they were fast and they explained in detail what they did and what would help out at work better for my family. I will use them every time we need anything done.
Jim Caulk
15:02 08 May 18
Have used Grayson for 24 years and Thomas has been there the entire time. He has done excellent work We have three units and he has kept them running perfectly . His service is the best I have ever had.
Irina Huckabee
23:48 05 May 18
I have used Grayson services through several years. I have always been impressed by their friendly and timely service. They are always courteous and helpful and patient with questions that customer may have. Thank you for your great attitude.
Kathryn Marrero
17:00 03 May 18
Erick Thomas
23:28 11 Apr 18
We moved into our house 7yrs ago and Grayson Air Conditioning have been our maintenance provider.The staff and technicians have done a tremendous job of maintaining our units, we couldn't have picked a more knowledgeable bunch of service personnel.
Carley Boos
21:19 09 Apr 18
MARY TUCKER
14:37 04 Apr 18
Thomas checked my systems thoroughly as he always does. Everything checked out fine.He is not only a great service pro but a great friend! I highly recommend him.
Mahlon Woirhaye
14:47 15 Mar 18
Very professional and friendly. I got a quote last October for my business, Broad St Laundry. They honored the price, 4 months later even though the eqiupement price had gone up. Top of the line Carrier system. I might add that i got at least 6 estimates and they were the best!!!!
Sandra Lunceford
23:33 01 Mar 18
Both Andrew and Chris were very professional and efficient. They diligently went to work for hours replacing an old unit and installing a new one. What service to have Chris vacuum at the end. Good service. Good men!
Stanley Blum
01:27 24 Feb 18
Outstanding job Mike do for us on Friday night. Enjoy the movie Mike with your wife.
Rob Brannon
16:39 20 Feb 18
Ronald Richards
15:02 20 Feb 18
Did a great job trouble shooting the problem and explaining what the problem was.
Lydia Winn LeVert
22:39 03 May 17
Have always found Grayson to be highly professional, experienced, fair & reliable for well over 15 years of service on my home's HVAC systems.
Jane Grayson
22:38 08 Feb 17
Keith Battle
07:00 20 Dec 16
Kayla Austin
12:31 11 Aug 16
Every time I need repairs or maintenance I go to Grayson Air because they are quick, trustworthy, dependable, and so polite!
Marvin Wilder
19:39 04 May 16
We have been with Grayson's since 2000. Service has always been excellent. We recently replaced our heating and cooling system and the installers were great. We are able to have the same service man all the time so we get good consistent care.
Catherine Stalvey
15:18 20 Apr 16
Grayson Air Conditioning has serviced my home as long as I've lived in it-from thermostat installation to everyday maintenance, their staff is fantastic! The techs are polite and knowledgeable and the office staff clearly works very hard to please their customers. My family will always use this company to service our units!
Jeremy Clark
14:44 20 Apr 16
I've had Grayson AC service my outdoor/indoor units for the past several years. They are always courteous, informative, and timely. The prices are very fair, and there is no pressuring to accept additional equipment or services. They'll have my business as long as I live in Mobile. Highly recommended!
Katie Riley
14:02 15 Apr 16
This the second time we've gone with Grayson- this time to install a new unit in an old house. Great work and service- they are fast, courteous, knowledgeable, neat, and competitively priced.
Michael King
14:52 14 Oct 13
I needed help when roofers damaged my Freon line on a weekend. Sammy, my technician, was extremely prompt in returning my call, and was professional throughout the repair process. He was clearly interested in providing me with the most cost-effective and prompt repair possible. I cannot say enough about Grayson's commitment to quality service!
Bob Cummins
19:12 07 Aug 13
I recently had a new heat pump installed and the service was Excellent!
Russell Brewer
03:09 06 Jul 13
Called one AC company on Friday, July 5 and they said it would be a 165.00 service call because it was a "Holiday Weekend". They recommended I wait till Monday since we had two units and one was working. They also said from what I described that it sounded like the compressor or entire outside unit would need to be replaced and that it was just out if it's five year warranty.I called Grayson and they were here within 3hrs that same day. The service call was the normal 80.00. Turns out a bare wire in the power line was getting wet with moisture in the conduit causing compressor to short out. They had it fixed in 30 minutes. Total charge was 120.00. I would highly recommend this company.
Facebook Rating
4.9
Based on 76 reviews
Grayson Air Conditioning, Inc.
4.9
Chase Calcagni
02:34 15 May 20
Service today was great! Same day problem resolved at an affordable price. Great customer service with the schedulers, prompt service, and the technician Chase was great. Has a cool name as well. Thanks!
CM Vining
22:37 08 May 20
The techs did a great and professional job installing our new a/c unit. They picked up and cleaned after themselves. They were nice and polite and everything was setup and explained well. Thank you for a job well done
Cindy Hastings Andrews
21:06 03 May 20
A big Thank You to Grayson Air Conditioning! My air went out unexpectedly on Wednesday, Will Whiting was out within an hour. Unfortunately, I needed whole new system; our Carrier unit was now in its 15th year. Will was great in discussing all my options and offering solutions to my setup. Carolyn in the office assisted me with the setup and Tracy helped me very quickly go through the financing. Grayson was able to come out next morning on Thursday to do the replacement. Andrew did an amazing job with the install and helping me setup the mobile app option. All employees were very professional, had a full crew here and they were able to knock it out in one full day. Owner, Richard even stopped by to check on the progress and make sure we were happy. A/C in this area is a necessity and it's refreshing that Grayson does not take advantage of you in a tough situation. Highly recommend!
Randy Smith
14:36 01 May 20
Great service and very professional. First contact was with Will he came out assessed my situation made recommendations and lined up to work, he did a great job. Chris and David came out to actually perform the work I was very pleased with the job they did they both were very courteous and professional, I would highly recommend Grayson air conditioning.Thank you.
Gina Dixon
22:41 28 Apr 20
Called after hours because our AC wasn’t blowing cold air, got a call back within 5 minutes of dispatch sending out a call and had two technicians on site in less than 30 minutes. It took them no time at all to diagnose the problem and fix it!
Julie Fey
22:43 24 Apr 20
Garrett Austin showed up for our appointment today. He was prepared and thorough with his assessment of our air conditioner. We appreciate his help with the filter and explaining all aspects of his visit. Thank you Garrett for all your help.
Celeste Kelly
22:23 24 Apr 20
Grayson Air Conditioning does not disappoint. After being told I needed an entire new unit by another company, Will Whiting came out and fixed the issue for a reasonable diagnosing fee. Tracy was wonderful also, extremely dedicated and truly cares for the customer. I cannot say enough great things about my experience. Thank you all!
Kitty York
13:59 23 Apr 20
Donald just serviced our unit and did an amazing job! Friendly, efficient and helpful! So thankful for honest professionals who take care of business!
Justin Maddox
03:13 22 Apr 20
I created an issue with a DIY job, trying to save a little money, and used the wrong equipment for my HVAC system. Will from Grayson’s Air Conditioning came out to diagnose the concern and was able to find the issue within a short amount of time. He continued to do a full check-up of the system and really make sure the overall condition of the HVAC unit was in good shape, and didn’t increase the price for the check-up. By the end of his visit, I knew exactly what was needing attention and what needed to be fixed, and Will was great in explaining everything throughout the process.Other companies I called wanted to charge almost the same price or more for “15 minutes worth of diagnostic and troubleshooting”, but Will from Grayson’s actually spent the time after diagnosing my concern make sure I was really getting all the information available, and knew what the condition of the HVAC was.Call the professionals at Grayson’s and let them save you the time, money, and hassle from a failed DIY! Great customer service, at a great price.I look forward to dealing with Grayson’s for my future AC needs!
Bill Daniel
21:39 17 Apr 20
Graysons has been maintaining my heating and air conditioning systems for several years and I have been extremely satisfied with their service. Chase, one of their technicians, is not only courteous and reliable; he answers all questions. I am well satisfied with his expertise.
Becky Thomason Duncan
14:56 15 Apr 20
I have used no other service for my heating and air because of their great technicians and trustworthy service. They don’t try to sell you things you don’t really need.
Brooke Martin
02:49 10 Apr 20
My parents had a great experience with Grayson Air Conditioning. They were very professional and did an excellent job. -David Willis
Olga Dronova Liles
18:41 09 Apr 20
We always have positive experiences with Grayson people. Today we were very impressed with Chase. He came to do a routine inspection, managed to unplug a drain line on one of our AC units. He turned us on Ecobee 5 and we had him install two of them the same day. He did a very thorough job setting our new ecobee thermostats up and connecting them to our cell phones. He is very friendly and professional. Thank you!
Sarah Madden
16:40 04 Apr 20
Last year I called Grayson to service my ancient AC/Furnace. About a month ago I hired them to replace it with a brand new one. I truly wish every service company was like this. Extremely friendly and professional both times, from the front desk, to my advisor Will, and down to the techs that came out and installed the new unit. Tracey at the front desk went above and beyond to help me, and explain to me the differences in the units to purchase, as well as a service man was there to jump in also help describe them and how they work and their benefits. I will never go with another HVAC company. Grayson is where I will stay and I will forever recommend them to anyone in need. Thank you all soooo much!
Anne Marie Potter Roubion
23:11 03 Apr 20
I have been a Grayson customer for over 20 yrs and during that time I replaced pieces and parts of our home HVAC system as they would break. This year it was time to replace my entire, aging system. Peter came out and spent some time with me going over different equipment and system options and provided price quotes. Once I selected the option I wanted, I called and scheduled the installation. Chris, Billy and Donald came out early on 3/19/2020 . They took some time to explain all the work to be accomplished and how they would go about performing it safely. They worked safely and efficiently to get everything installed and working by day's end. I did a final walk through with Chris and was very impressed with the quality of the installation, as well as the fact they had that left me with no clean-up tasks! The system has been working great. Thanks Grayson.
Pauline Glen
01:25 02 Apr 20
We had a new furnace installed on March 31 2020. The techniciansBilly and Chris were on time and did a professional job. They madeSure my system was working ok and explain every thing to me. WouldAbsolutely recommend Grayson Air Conditioning Harry Glen
John H Leech Sr.
22:53 30 Mar 20
We have used Grayson for our maintenance contract for several years. We recently lost our compressor and opted for a new system from Carrier. The technicians who installed it were knowledgeable, efficient and friendly. They answered all our questions, handled all issues with professionalism and patiently introduced us to the new technology. The system has been in service for a week and we could not be more pleased. We recommend them highly.
Zara Damara McLaughlin
20:55 26 Mar 20
My husband and I moved into our home about a year and a half ago, and a Grayson system was already in the home. We decided to go ahead and get serviced by the company to maintain the best results for our HVAC system. Ever since we have had amazing customer service, everything has ran smoothly and we didn’t feel over charged or pressured into anything we didn’t need. We had Garret come by today to service our system and he was very polite, professional, thorough and quick! Definitely look forward to working with Garret and Grayson again in the future! Thank you for amazing customer service and all around a great system!
Judi Prickett
12:41 26 Mar 20
Will came out yesterday for my semi annual "check up" As always he was personable and professional. Tweaked a few little things and I am good to go for another six months. I have been a Grayson company for many years and expect to be for many more.
Nancy Harrison Hewett
00:07 21 Mar 20
My parents built this house in 1969 and as far as I know Grayson Air is the only service that has ever serviced the air and heating in this house. The service personnel has always been very professional and informative in every way. Will sold me the most recent and Billy and Travis installed the unit and Chase came out and set up the eco bee thermostat and helped me program to my phone and wifi. I most appreciated Chase's patients with me since I'm not very techy and I couldn't find my password. what can I say, I'm "old". Thanks for all your hard work!!!
Susan Bible Wells
23:07 20 Mar 20
I love Grayson AC! I bought a new heat pump approx 18 months ago and had a great experience. I had to have some warranty work done and they were quick and on the spot. Will is my serviceman and I cannot say enough good things about him. I also decided to have a Reme-Halo air purification system installed. Will is awesome, Grayson AC is awesome.
Frankie Wolf
03:54 06 Mar 20
We have been customers of Grayson since we built our house 10 years ago. We have always had good service. Today, Garrett Austin did our service call. He was very professional and did the service in a timely manner. He recommended adding a tent to our attic area to increase the efficiency of our unit. He also recommended a different filter as well. We were very happy with his work and he is a very nice young man.
Allison Walley
18:25 04 Mar 20
Great service. Will & Donald were friendly & professional. Highly recommended!
Leane Cancel Moiren
15:51 04 Mar 20
Last week my outside unit started making a funny humming sound, I knew something was wrong (not to mention it was COLD in my house). Luckily, Chase Deakle decided to visit The Meat Boss for lunch (which is where I work). As I was doing my job, I stopped at his table to check on him and said “Can I ask you a question?” That’s all it took. Chase told me what he thought it could be, gave me a business card, and I told him I would definitely be calling the office. Yesterday, I called the office & you guys were able to work me in on my schedule. Donald Glen was sent out to service my unit. And, it was exactly what Chase said it was. Donald was professional and quick and got me back up and running in no time. BIG SHOUT OUT to Chase Deakle for spending part of his lunch break to talk about work. And BIG SHOUT OUT to Donald Glen for excellent and fast service. Thanks for getting my unit back up and running. I will recommend you guys to everyone I can!!!
Laurie Atkinson
00:48 03 Mar 20
Grayson has serviced our units for 11 years. And has done and outstanding job! They have saved us money on unneeded repairs and when needed, the prices have been fair. Chase Deakle Is a very competent technician . We will be purchasing our next units from Grayson. Thank you for excellent service. Wayne and Laurie Atkinson
George Vogtner
16:37 18 Feb 20
Service tech Chase came by this date (2/18/2020) to perform semiannual maintenance on our A/C units and standby generator. He was thorough and efficient, offered us several very helpful suggestions re the A/Cs, and discovered there was water in the gas regulator going to the generator, originating from rain runoff from the eave. It was causing the generator to “surge” while running. He patiently blew the water out of the regulator and got it to running smoothly again, and suggested to avoid future problems that we install a water shield of some sort over the regulator, as it is directly under the eave runoff. That has been done as of today, and we appreciate so much Chase’s suggestion. He gets two thumbs up and FIVE STARS from these satisfied customers!👍👍 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 😄😄
Zack Boyd
17:45 13 Feb 20
Chase Deakle did a great job. Very professional, very informative, and very friendly. Excellent experience!
Deborah Beaty Pennington
21:19 29 Jan 20
We live in Florida and have a rental property in Mobile. The heating system went down in very cold weather. Tracy and Carolyn were very helpful expediting the tech to come quickly! Will was very quick to respond and got the tenant working and warm! Very professional staff!
Roy Henning
19:02 29 Jan 20
Very professional! Andrew, Billy and Travis did an amazing job. They were on time, worked efficiently, cleaned as they went along. Would HIGHLY recommend Grayson Air Conditioning and this Crew. Owner Richard also stopped by to make sure everything was going as planned and that we were happy with the job. The quote was professional detailed and very accurate, no surprises. So happy we chose GRAYSON AIR CONDITIONING!!!
Becky Robinson
21:09 27 Jan 20
Garrett Austin and Chris did a fantastic job replacing our old pull down attic stairs. The new stairs look so much better! Also we won’t be concerned in the future of the stairs collapsing. They were polite and made sure that everything was in order before they left. We would recommend them to help with similar jobs. They are an asset to this company.
Tanya Nevitt Hunt
17:02 23 Jan 20
I recommend Grayson Air for all AC/Heat needs. Will and Garrett visited me yesterday and were patient, thorough and very knowledgeable. I could tell they were more concerned with identifying the problem(s) and giving me honest solutions than getting out in under and hour. We will have a service agreement with them till the end of time. Thanks for being awesome!
Suzanne McKissack Fleet
19:35 06 Dec 19
We've used Grayson for 6 years. They are fair, do a great job and will not let you suffer if you've got a heat or cooling emergency! Garrett and Will were here today and went above and beyond to make sure we were taken care of. All the stars.
Ashton Marie Clark
08:21 02 Oct 19
Highly recommend! We ended up finding Grayson because we needed an emergency AC repair at 2am. We called another company first and the on call person was so rude that I decided to call someone else. My husband found Grayson and gave them a call. Within 30 minutes our technician, Peter, was here and had our AC fixed in less than 30 minutes. He was super friendly, especially for it being 2am. Thank you so much Peter! No one wants to have to call for help at 2am, but if you do, call Grayson! Excellent service!
Christy Dawn Nix
21:43 01 Oct 19
Peter was very nice and professional. He explained to me what he was doing and why my AC wasn’t operating correctly. Thank you again for your service.😊
Jane Butler
14:40 20 Sep 19
Quick response, professional work. Donald braved the flooding rain to come out yesterday but had to turn back, but he kept me informed throughout and was able to finish this morning. I'm recommending Donald for a reward. Thanks
Andre Rathle
21:39 16 Sep 19
Grayson Air Conditioning was called to assess an issue we were having with our two central acs at our home. Starting with Pete Grayson to Willi who actually evaluated and diagnosed the problem to Billy and Andrew who actually did the repair, the experience was First Class. These guys are the Best. I would like to say a special thanks to Billy and Andrew. In my opinion they went above and beyond on their explanation of the work they were doing to the actual way they presented themselves on my property to the repair and clean up afterwards. These guys are professional and courteous in everything they do. Keep up the Great Work Grayson Team. I will definitely be using you for all our needs. I will certainly be requesting all the guys I have just mentioned. However I am pretty sure the entire staff at Grayson gives the same impression. P.S. Tia is Awesome too...
Sky Full
20:11 16 Sep 19
They always find time to work you in even when they are busy. Very professional and friendly...The best!
Justin Terel Washington
03:18 25 Aug 19
Mr. Chase Deakle truly did a phenomenal job. He came to my mother’s home on short notice—ON A WEEKEND!! He took her home from being roughly 100 degrees (no exaggeration) to a nice cool 72 degrees. If you need a job done, Grayson will definitely get it down swiftly. Respectfully. And efficiently!
Jason Robinson
23:07 03 Aug 19
Had our new A/C unit go out yesterday(Friday evening) called Peter and told him that normally we could wait until Monday but we were a host family to boys from out of town for Babe Ruth World Series. Less then 2 hrs later our A/C was back up and running. That’s how you get lifelong customers!!!!!!!!!
Tia Austin
22:14 25 Jun 19
I just had them replace my 23 year old Rheem system with a brand new Carrier after I came home to a 83 degree house for a second time! Donald and Chase both came out on separate occasions after hours to address the heat and both were outstanding!! The install techs (David, Billy, and Michael) were fast, professional and everything is spotless! HIGHLY RECOMMEND!! 🏆 ⭐️ ⭐️⭐️⭐️⭐️
Travis White
23:28 05 Jun 19
Had a great experience, had an issue with my upstairs unit, someone was sent out and took care of the problem professionally and quickly.
Barbara Tilson
18:55 31 May 19
The workers who installed our unit were neat, friendly, knowledgable, fast, and worked together as a finely tuned team. We lived with bad air conditioning for over 20 years. When Will from Grayson arrived, he inspected the ductwork and found black mold in the ductwork. We took the plung and bought a new unit. They installed it quickly and we are still marveling over our new unit and how well it works. Thanks, Grayson. These guys are the best! You are our new No. 1 air conditioing company. j
Lydia Tison
23:14 27 May 19
It never fails, our A/C goes out on a weekend or a holiday! Thank you to Grayson for always taking care of us!! You are the best!!!
Angie Derwin Taylor
16:56 18 Apr 19
Knowledgeable, clean, organized, detail oriented, professional, and very kind.
Leo E Mullin III
18:58 16 Oct 18
Thank you Pete and Grayson A C for doing a 5-Star call and service for Ms Beverly Calvert in Pepper Ridge. Senior citizens don’t always get the best and honest care they deserve. Your company went up and above to get her HVAC working again. Thank You -Leo Mullin ( next store Nieghbor)
Tara Ann Ridge
17:53 24 Sep 18
The most humble and hard working men and women! Give my daddy a call and let him hook you and your family up!!
Lindsey Mercer Hilner
18:13 15 Aug 18
I’ve got to give a big shout out to Donald with Grayson. I came home yesterday to a hot house. Called Grayson at 4:35, Donald was there 30 minutes later and we had cool air again by 5:30. Cost was a fraction what I feared it could’ve been and he was the absolute best!! Couldn’t be happier with their service!
Fred Anderson
00:13 11 Jul 18
I'm a new customer to Grayson that took out a maintenance contract for my HVAC unit. I was impressed on the quality of service and attention to details they provided and I would HIGHLY recommend them for any AC service needs.
Cheryl Parker Milwee
22:34 22 Jun 18
They came out the night I called. Very prompt. Very courteous. I have used them for 26 years!!
Alex Scott
20:32 18 Jun 18
We're new to the Mobile area and have had multiple companies come out for our AC unit and hands down Grayson has been the best. Thomas and his partner came out quickly explained what the problem was and fixed it we will be using them all of our AC needs going forward!
Cindy Smith Penton
19:31 08 Jun 18
Outstanding customer service! Honest company. Nice knowledgeable employees! Don’t hesitate using this company.
Katy Imel Turner
22:19 12 May 18
Got to me very quickly on a Saturday, did amazing work at an amazing price! Happy customer!
Carmen Walker
17:56 07 May 18
Service today was done quickly and professionally! Always a pleasure to work with Thomas and all of the technicians!
Jimmy Miller
03:05 12 Apr 18
Outstanding service. All the servicemen who have ever come to service my AC's have been professional and knowledgeable . Thomas came today and was his usual friendly self. I have used Grayson for many years and have never been disappointed. People like Thomas make it a pleasure to work with.
Josh Gatewood
21:27 27 Oct 17
They are very knowledgeable and fast. Best hvac company in town. I will highly recommend to anybody that is in need of their services.
Nick Southall
00:25 27 Jun 17
Grayson's just replaced our old whole generator with a new one. As usual very professional and great service. They're the best
Gary Baria
18:04 14 Apr 16
We have been using Grayson for years!! We not use anyone else. There service is great and so is their prices!!
Amy Fresh
04:29 29 Dec 15
Came out the same day. Got us up and running again. Fast and affordable. Thank you.
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HVAC Service
Industry standards recommend having your HVAC system serviced twice per year for greatest performance. To meet those recommendations, Grayson Air Conditioning offers routine maintenance plans to the residents of Mobile and Baldwin counties. Our routine maintenance plans include cleaning, safety inspection, and also lubrication of all moving parts in order to make sure your HVAC system lasts while maintaining efficiency.
HVAC Repair
Grayson Air Conditioning is the best choice for reliable HVAC repairs in Mobile and Baldwin counties. We guarantee your HVAC System will be repaired accurately the first time. Our professional technicians are certified to work on any make and model of HVAC equipment. Call Grayson Air Conditioning for prompt service that you can afford.
HVAC Installation
For the best factory authorized Carrier dealer in the Mobile area, contact Grayson Air Conditioning. Our staff is knowledgeable and works with you to ensure the right HVAC system is installed in your home. We want your service restored as quickly as possible, so therefore our professional technicians work quickly to install your new system. Our goal is for you to be completely satisfied and also comfortable with your new HVAC system.
Why Choose Grayson Air Conditioning?
HVAC system failures never occur at a convenient time. Call Grayson Air Conditioning if you are unfortunate enough to suffer an HVAC system failure in Mobile, AL. Our goal is to minimize the amount of time your system is down so you can get back to enjoying your home.
Preventative Maintenance Plans
Your HVAC system can break down at any time. Therefore, preventative maintenance is essential to prevent problems. Protect your investment and maintain your system all year long by signing up for an annual service agreement. This will help keep utility bills and repair costs to a minimum.
What Makes Grayson Air Conditioning the Perfect Match for You?
In Mobile and Baldwin Counties, Grayson Air Conditioning is the best choice for a professional HVAC Company. We are ready to help when you have an AC system concern. Whether you experience an HVAC system emergency, need a new HVAC system installed, or want routine maintenance service, our team of professionals can assist you. Whatever your needs are, we can address and fulfill them quickly and painlessly.
Our Recent Google Reviews
We recently decided to upgrade our old HVAC system. Donald provided us excellent, detailed information on our options and set everything up very smoothly. The installation was done by David S and Andrew. They were on time, professional, and clearly took pride in their work. I highly recommend Grayson.
Bob F
12:24 17 May 20
I have been with this company since 2012 and their service has always been friendly, polite, and professional. Recently I had to purchase a new system and they were able to install it within 3 days. I love the fact that Garrett was patient and answered all my questions so respectfully. The technicians that installed my system Andrew and Devon wore protective gear and explained what they were doing as they worked. And last but not least I want to thank Carolyn for all her help. You guys are the best of the best!
Clay Larroy
18:10 14 May 20
Garrett represented the high quality I’ve come to expect from Grayson. Courteous, professional, and helpful, tell Pete he hired a great asset. Thanks for your hard work and integrity, to everyone at the office!
Victoria Linsley
19:13 11 May 20
Garrett Austin did a super job servicing our hvac system! We needed some things done to help it run more efficiently and Garrett explained everything including photos of the problem, and made sure he had permission to proceed. I highly recommend having a service agreement with Grayson Air Conditioning!
Layne S Perkins
14:09 09 May 20
On the first seriously muggy day this Spring, the upstairs AC unit gave out. Within an hour of my call to Grayson, Chase Deakle arrived and found the cause of the failure of the fan on the outside unit. This old AC was back in operation with some minor repairs. Chase's competence, courtesy, efficiency and professionalism is very reassuring. Grayson Air Conditioning, Inc. is the Gold Standard. Thanks!
Martha Tierney
21:24 30 Apr 20
I just had a new unit installed in addition to an older unit serviced, and I just want to point out that I will be sticking with Grayson for future business. Garret and David both installed the new unit with good time and consideration. I appreciate their work and look forward to doing business with Grayson again.
Cameron Mosley
22:18 27 Mar 20
Garrett Austin came today to do a bi-yearly maintenance check. He was phenomenal. He arrived a little early but checked with me first, showed me what he was doing, showed me how to better keep my system clean and functional year round. Set me up with a year of filters, and cleaned up everything. I could not be happier with the service I received from him.
Charles Bell
19:37 06 Mar 20
yvette jones
21:55 18 Feb 20
On 2/14/20 Donald and Garrett came to service my units. They both went way above the call of duty in their professionalism, competence and courtesy. I would highly recommend Grayson Air to anyone based on my experience with Donald and Garrett today. Thank you!!!
Pamela Roesch
16:38 14 Feb 20
We have a very old unit. Will was so very patient and knowledgeable about the problems we were having. He even answered my questions after hours! Super professional team!
deborah beaty
17:07 30 Jan 20
Friendly, prompt and excellent service!Highly recommend.👍👍👍
Lynn Carroll
15:27 25 Jan 20
I recommend Grayson Air for all AC/Heat needs. Will and Garrett visited me yesterday and were patient, thorough and very knowledgeable. I could tell they were more concerned with identifying the problem(s) and giving me honest solutions than getting out in under an hour. We will have a service agreement with them till the end of time. Thanks for being awesome!
Tanya Hunt
17:10 23 Jan 20
Great experience with this company! My sister called them for me after my local AC company had given me an outrageous quote after finding mold in my current AC system. Peter came out almost immediately and after reviewing and inspecting my 2 systems came up with a more reasonable plan and discussed it with me thoroughly and provided a written quote. He then contacted a company that will clean the vents for me. The technicians that came out the next day to make adjustments in my current system were excellent, keeping me informed of their progress and then reviewing all the work they had done, making sure I was aware of other potential costs and getting my upfront approval. They also cleaned up and left my home looking great after. I now have UV lights installed and have moved my annual service contract to this excellent company. There are still good, honest companies out there-or at least 1!Thank you Grayson!
Marsha Gottlieb
20:29 16 Jan 20
This is the kind of company I want to deal with. Very professional
Alan Hobbs
23:29 13 Jan 20
Will and Garrett, service techs,serviced my a/c today and were so professional, kind, and informative. I asked lots of questions, they answered them all,worked steadily & finished in a very reasonable time. Great job, men! Good price, too.
judy walley
21:00 31 Dec 19
Will just did our fall/winter check up. Did a superior job and coached my wife on the thermostat.
Eric Yance
22:39 12 Nov 19
Donald was pleasant, efficient and got the work done quickly - even offered to get our trashcan back inside. Send him back every time! Thompson Family
Marsha Anderson
20:02 07 Nov 19
Today Chase serviced 4 units for us....2 at my house and 2 at my parents' house. He was prompt, respectful, courteous and professional, in addition to being very knowledgeable and thorough. I have found Peter Grayson and his team to be standouts in the HVAC business and would not hesitate to highly recommend their services to anyone. Thanks again, Chase, for your help today!
Pam Roesch
20:34 09 Oct 19
George serviced us this morning an he was very nice an respectful an did a great job thank you Mrs pope
Bea Pope
15:04 25 Sep 19
Thank you Grayson and Will for getting here so quickly and fixing my air conditioner. Thanks for your professionalism, getting the job done fast and allowing me to be cool in about an hour.
C Norwood
00:36 24 Sep 19
Excellent service, even on the weekend. Professional technicians (Chase was great) , owner is responsive. All around great service and fair prices!
julianne mcbay
19:36 30 Aug 19
Mr. Chase Deakle truly did a phenomenal job. He came to my mother’s home on short notice—ON A WEEKEND!! He took her home from being roughly 100 degrees (no exaggeration) to a nice cool 72 degrees. If you need a job done, Grayson will definitely get it down swiftly. Respectfully. And efficiently!
Justin Washington
03:17 25 Aug 19
Service technician Will came to our home after hours and quickly and efficiently diagnosed and fixed our A/C compressor. Will explained the problem with us and performed above and beyond as a professional HVAC technician. We have used Grayson since 2006 and the reason we stay with Grayson is because of people like Will. Thank you very much!!
john youngblood
23:08 13 Aug 19
Always had great service and super helpful. We moved last year and I could have chosen a closer A/C service but wouldn’t dream of considering any other company. Thanks Grayson!
Kristi Jernigan
21:03 12 Aug 19
Great guys! Very nice and knowledgeable. I won't use anyone else!
Hannah Boltz
09:28 08 Aug 19
Brandon Richerson
15:11 24 Jul 19
Kim
16:07 17 Jul 19
If you are a black man, they will show up at your with white privileged. Everything the service person tell you about your unit is gospel. Grayson will rip you off my brother!
Devon Houston
13:37 01 Jul 19
I just had them replace my 23 year old Rheem system with a brand new Carrier after I came home to a 83 degree house for a second time! Donald and Chase both came out on separate occasions after hours to address the heat and both were outstanding!! The install techs (David, Billy, and Michael) were fast, professional and everything is spotless! HIGHLY RECOMMEND!! 🏆 ⭐️ ⭐️⭐️⭐️⭐️
Tia Austin
22:19 25 Jun 19
Andrew and Billy did an excellent job on installation of our new A/C. They were here when they told us they would be and finished in record time. Very professional and courteous guys. We highly recommend Grayson Air Conditioning and appreciate the personnel that we worked with in getting this ordered and installed as quickly as they did.
Pam Morris
00:44 22 Jun 19
I am beyond thankful for Grayson Air Conditioning. My husband and I purchased our first home then soon after had 2 techs come out to check the AC. My heart went to pieces when they told me the AC was completely gone because there were there when I received the news of needing heavy repair work to my plumbing. They were able to get me 0% interest financing for my AC, I also had them replace my gas furnace because it was close to biting the dust and they installed us a COR thermostat. I was so amazed at how neat and clean everything looked. Now I can turn on my AC and it blows my hair back. I love our COR thermostat, I thought it was too fancy for me at first but being able to kick on my AC from my phone is FANTASTIC. Thank you to everyone at Grayson, you just don't know how much we truly appreciate you!!
User: 125
19:34 23 May 19
Could not imagine using anyone else. They always go above and beyond!
Pets Account
16:10 09 Mar 19
Awesome service, called and the Tech was at my door within 1 hour. On a Sunday at that! I have used these fine folks before and they continue to be Mobiles best!
Michael Ransier
14:47 22 Jul 18
I'm a new customer to Grayson that took out a maintenance contract for my HVAC unit. I was impressed on the quality of service and attention to details they provided and I would HIGHLY recommend them for any AC service needs.
Fred Anderson
00:10 11 Jul 18
I am new to the Mobile area and we have had a few companies to our home for our AC and hands down Thomas and his partner at Grayson we're the best, they did stuff the right right and they were fast and they explained in detail what they did and what would help out at work better for my family. I will use them every time we need anything done.
Alex Scott
20:29 18 Jun 18
Have used Grayson for 24 years and Thomas has been there the entire time. He has done excellent work We have three units and he has kept them running perfectly . His service is the best I have ever had.
Jim Caulk
15:02 08 May 18
I have used Grayson services through several years. I have always been impressed by their friendly and timely service. They are always courteous and helpful and patient with questions that customer may have. Thank you for your great attitude.
Irina Huckabee
23:48 05 May 18
Kathryn Marrero
17:00 03 May 18
We moved into our house 7yrs ago and Grayson Air Conditioning have been our maintenance provider.The staff and technicians have done a tremendous job of maintaining our units, we couldn't have picked a more knowledgeable bunch of service personnel.
Erick Thomas
23:28 11 Apr 18
Carley Boos
21:19 09 Apr 18
Thomas checked my systems thoroughly as he always does. Everything checked out fine.He is not only a great service pro but a great friend! I highly recommend him.
MARY TUCKER
14:37 04 Apr 18
Very professional and friendly. I got a quote last October for my business, Broad St Laundry. They honored the price, 4 months later even though the eqiupement price had gone up. Top of the line Carrier system. I might add that i got at least 6 estimates and they were the best!!!!
Mahlon Woirhaye
14:47 15 Mar 18
Both Andrew and Chris were very professional and efficient. They diligently went to work for hours replacing an old unit and installing a new one. What service to have Chris vacuum at the end. Good service. Good men!
Sandra Lunceford
23:33 01 Mar 18
Outstanding job Mike do for us on Friday night. Enjoy the movie Mike with your wife.
Stanley Blum
01:27 24 Feb 18
Rob Brannon
16:39 20 Feb 18
Did a great job trouble shooting the problem and explaining what the problem was.
Ronald Richards
15:02 20 Feb 18
Have always found Grayson to be highly professional, experienced, fair & reliable for well over 15 years of service on my home's HVAC systems.
Lydia Winn LeVert
22:39 03 May 17
Jane Grayson
22:38 08 Feb 17
Keith Battle
07:00 20 Dec 16
Every time I need repairs or maintenance I go to Grayson Air because they are quick, trustworthy, dependable, and so polite!
Kayla Austin
12:31 11 Aug 16
We have been with Grayson's since 2000. Service has always been excellent. We recently replaced our heating and cooling system and the installers were great. We are able to have the same service man all the time so we get good consistent care.
Marvin Wilder
19:39 04 May 16
Grayson Air Conditioning has serviced my home as long as I've lived in it-from thermostat installation to everyday maintenance, their staff is fantastic! The techs are polite and knowledgeable and the office staff clearly works very hard to please their customers. My family will always use this company to service our units!
Catherine Stalvey
15:18 20 Apr 16
I've had Grayson AC service my outdoor/indoor units for the past several years. They are always courteous, informative, and timely. The prices are very fair, and there is no pressuring to accept additional equipment or services. They'll have my business as long as I live in Mobile. Highly recommended!
Jeremy Clark
14:44 20 Apr 16
This the second time we've gone with Grayson- this time to install a new unit in an old house. Great work and service- they are fast, courteous, knowledgeable, neat, and competitively priced.
Katie Riley
14:02 15 Apr 16
I needed help when roofers damaged my Freon line on a weekend. Sammy, my technician, was extremely prompt in returning my call, and was professional throughout the repair process. He was clearly interested in providing me with the most cost-effective and prompt repair possible. I cannot say enough about Grayson's commitment to quality service!
Michael King
14:52 14 Oct 13
I recently had a new heat pump installed and the service was Excellent!
Bob Cummins
19:12 07 Aug 13
Called one AC company on Friday, July 5 and they said it would be a 165.00 service call because it was a "Holiday Weekend". They recommended I wait till Monday since we had two units and one was working. They also said from what I described that it sounded like the compressor or entire outside unit would need to be replaced and that it was just out if it's five year warranty.I called Grayson and they were here within 3hrs that same day. The service call was the normal 80.00. Turns out a bare wire in the power line was getting wet with moisture in the conduit causing compressor to short out. They had it fixed in 30 minutes. Total charge was 120.00. I would highly recommend this company.
Russell Brewer
03:09 06 Jul 13
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