Grayson Air Conditioning AWARD WINNING HVAC CONTRACTOR Serving Mobile & Baldwin Counties Since 1977
Welcome to Grayson Air Conditioning, your trusted source for all your heating and air conditioning needs in Mobile, Alabama. We specialize in the installation, maintenance, and repair of HVAC systems for both residential and commercial properties. We are proud to be a local Carrier® Factory Authorized dealer. In fact, we’ve won Carrier®’s President’s Award for excellence many times. You can trust our experience as the #1 HVAC contractor in Mobile, AL.
Google Rating
4.9
Based on 477 reviews
Grayson Air Conditioning, Inc.
4.9
Ariel Harris
21:20 05 Dec 23
Chris Glenn and Alan Simmons are the installers who removed my malfunctioning furnace and replaced it with a new Carrier unit.They are an outstanding team -- and came off as friendly and professional young men whom I was comfortable having in my home.Chris and Alan performed their work quickly and efficiently with minimal mess or disruption of my household. I was impressed by their willingness to answer my questions; the thoroughness of their work and their care in managing the removal and installation of the furnace units so there was no damage to my home. They repaired the flooring in the area where the furnace stands; removed and replaced the furnace closet door and frame so I couldn't tell it had been moved at all. The new furnace is working well and is not too noisy.The Grayson Service Technician I dealt with in discovering the issue with my old furnace is Aaron Lee. He, too, was prompt in arriving and clearly knew what to look for in determining my problem. I appreciate that he got back to me very quickly with his recommendations and some background information that helped me determine whether to repair the old furnace or replace it.The ladies who responded to my initial call and scheduled my service were friendly, responsive and efficient in getting the help I needed to me quickly -- even on the Friday after Thanksgiving when I made my initial call. I regret that I didn't make a note of their names so they can receive their well deserved recognition.First impressions, as those from Customer Service Reps who answer phones and schedule work for customers are often make or break encounters for me.I don't believe I have ever worked with a company that was so impressive in every aspect of their service delivery as Grayson Air. I recommend them highly.
J Williams
20:31 02 Dec 23
Grayson completed the AC upgrade to our house this week by installing all new ductwork. It was a large job to remove the old and install the new in two and a half days and Chris Pruett, Brannon Kennedy, Logan and Mason did a great job. They cleaned up after themselves every day and you never knew they were here.
Steve Israel
13:14 29 Nov 23
The blower on my system died yesterday (11/28) and within 1 hour Ben and Terry were crawling underneath my house to figure out the problem. I know I got lucky with the timing this time but it worked out great for me. Grayson AC has always come through for me and you can't ask for more professional and polite service technicians. Thanks for keeping me out of the cold!
Jennifer Arrington
21:32 21 Nov 23
Thank you Scott & Terry for your excellent, friendly, and timely services!
Rob Brannon
16:02 15 Nov 23
Mr. Ben Howell performed my scheduled Fall season maintenance checkup/visit today. He was promptly on time and service both my HVAC system and Generac unit. I feel that he did a great job, very professional and friendly. Again, thanks to Mr. Howell and the Grayson company for continued good service.
ann cram
23:44 13 Nov 23
The team of Shannon B., Tyler H., Scott H. & Carolyn F. deserve 10 stars. In Aug, the central A/C went out 3 days before an elderly family member was due home from the hospital. Tyler came to check it shortly after I called. When Shannon found out, about our situation, she didnt hesitate to find the part we needed &Scott installed it quickly. They even offered to loan us a window unit, if we needed it. For years, Carolyn has been the person we call with any problems & we always get immediate attention. Thanks !!
larry ferguson
04:16 08 Nov 23
Aaron did a proposal for ductwork replacement and I worked with Joey to set this job up. It was very professionally done by Matthew, Justin, Lantz, Dustin and Mason. Quick and quality work. They took the old ductwork away and put all R8 ductwork in new. Thankyou for another job well done. I have used them at my previous house and continue to use them at my new house (many years)
Kelley Harrison
01:37 08 Nov 23
Highly recommend this group of professionals. They arrived on time and were accommodating to my 2 year old and two dogs who were running wild around them. They were knowledgeable of their field, equipment, and services. The work they did was clean, professional, and timely.
Billy Howeth
17:22 07 Nov 23
On 11/17/23, Allen Cowart came out to do our 6 months inspecetion, he was very courtious and was on time. He went over what he inspected and made some recommendations. I would recommend Grayson AC to my friends.
Sonya Paul
18:12 03 Nov 23
Always great service! Chris Pruett and Brannon Kennedy did a great job installing my new unit today. Both were very professional and friendly. They answered all my questions and also helped me understand the new thermostat! Also, thank you to Aaron Lee for coming out yesterday and accessing the issue. He was very professional and friendly and was able to help get what I needed for the new unit!
Jeff Roberts
17:07 03 Nov 23
Tyler was very polite and professional. Adjusted our generator for optimum operation quickly.
Scott Wagenknecht
15:02 03 Nov 23
Phillip Quinney did an outstanding job servicing our HAVC unit and installed generator on a very cold and blustery morning Wednesday Nov 1. Well Done once again to the Grayson team of professionals!
Mr Burkett
22:05 01 Nov 23
Many thanks to everyone involved in the installation of my ductless system. Professional work is what you will be getting with Grayson Air Conditioning. Job was completed in the allotted timeframe. I would recommend this company without reservation.
Demekia Portis
16:42 31 Oct 23
Chris, Terry, and Brannon did an amazing job on our ductwork. They were very professional and it was a pleasure. I would recommend Grayson's air conditioning Inc. To anyone to them. I thank for your service. Chris Pruett, Terry Cox, and Brannon Keddy a big thumbs-up for doing great work, and a strong team. And keep up the good work.
stanley necaise
17:21 30 Oct 23
Scott Hopkins, a service technician from Graysons A/C did our bi-annual service. He was very respectful, Professional and informative. I would highly recommend Grayson Air Conditioning, Inc. Our experience’s with all of Graysons employees have been all excellent. Great Job!!!Thomas CannonStanley& Kathy NecaiseStoneridge Ct Mobile
jason clark
03:16 26 Oct 23
Dustin P. and Alan S. were the 2 techs assigned to my repair/replacement today. They were both courteous, on time and cleaned up well once they were done. Nice guys and got the job done.
Dinah Byrd
20:10 25 Oct 23
We recently had our twenty three year old AC unit quit on one of the hottest days of summer 2023! The unit went out as we were eating dinner on a Friday evening. After immediately calling three different companies requesting assistance, Grayson Air Conditioning was the only one to follow up that night! The tech came immediately and begin to diligently work on getting the unit up and running. He then informed us that this was a temporary fix and he would need to come back on Monday to determine the permanent solution.On Monday, he returned and begin to check every aspect of the unit. He even had to spend time in our attic, with the outside temp above 100 degrees. After his review, he sat down with us and gave us a list of options. He carefully reviewed each option, its cost, its effectiveness, and its longevity. We decided on a unit and he scheduled a team to come and replace the inside and outside unit.They were very efficient and worked endlessly in making sure that every detail of the unit would be in great working order. Our home is over forty years old and we knew very little about the condition of our duct work. As they installed the new unit the old metal duct work begin to crumble. They informed us that we really needed needed new duct work.Our first thoughts were the cost, then the time it would take, and most importantly that the dust and debri removal would cause a real problem for my asthma. They reassured us the team would work in a timely manner, remove the debri from the attic in enclosed hampers, and would vacuum behind themselves daily. They said it should take four days at the most.We prepared to sleep in our camper thinking the house would not be in a safe condition for me to stay in with my asthma. However, that was not the case. Our hats are off to Chris Pruett, Brannon Kennedy, and Terry Cox. This team was so respectful of our home and its care. Each day they worked in a hot attic eight hours removing the old duct work and installing the new duct work. They then ended their day of hard work by making sure our home was left in immaculate condition! They vacuumed every entry way and checked all areas for debri or dust, including the porches and carport. A special shout out to Chris Pruett for his outstanding leadership with this team!
Victoria Woodruff
22:54 23 Oct 23
I would like to thank Grayson Air conditioning especially Chris Glen, Alan Simmons, Will Whiting and Logan Woodruff for helping my family during a difficult time. They say “when it rains it pours” and it definitely does. Just a couple days before a major surgery my air conditioner went out at my house. I was unsure of how we were going to get it up and running. Grayson had a solution. They are more than just an AC company. They look out for their customers and are blessings from the Lord. Thank you for everything you guys did!
Tammy Wooley
15:28 23 Oct 23
Tyler has been a great help with his kindness and he was informative and very knowledgeable and answered all our questions. Great service!
Ross Lightfoot
22:30 21 Oct 23
Chris, Brannon, and Terry were professional, efficient, respectful of property, and incredibly personable. These three men work very well together. They were a pleasure to have working in my home.-Daria Lightfoot (had daughter type because I don't have google)
John Lee
15:36 18 Oct 23
We had a new central AC system installed in my shop. Tracey was very helpful, courteous an nice in arranging scheduling and helping with arranging financing. Lantx, Dustin and Logan installed the system. They were professional, neat, polite and did a great job of installing the new system in less than a day
Rita Howell
19:10 16 Oct 23
My family has used Grayson A/C for many years and we have always received great service. Thanks to Scott Hopkins who came out last Friday to do our regular maintenance. Scott was very efficient and professional. He was also very considerate in answering all of my questions. They are a great company to do business with, and I highly recommend them.
Nathan Smith
17:54 15 Oct 23
We had to replace the entire system and redo the ventilation in our nearly 60 yr old home.Chris, Terry, Brannon and Brandt worked on it over 4 days to get it back up and running. They made everything easy and we’re done on time from their estimate. I appreciate the four of them for their hard work on it.
Bob Thomas
17:32 12 Oct 23
Chris and Brannon did a great job installing a Carrier Mini-Split system in my cottage today. The unit looks good and works great plus they also explained how the remote works and how Grayson handles the 10-year warranty paperwork.
Lakesha Brackins
01:42 12 Oct 23
I must commend Chris Pruitt, Brandon Kennedy and Terry Cox for an exceptional installation. They guys were very professional, respectful, and courteous. Even when they ran into issues, they were determined to provide superb service and it was greatly appreciated. Now days it is extremely hard to welcome individuals into your home. However, it was evident that the guys respected our home and were committed to ensuring we were satisfied customers. I would definitely recommend this team and will request them personally should I ever need additional services.Dr. LaKesha Brackins
Sonia Stone
01:12 12 Oct 23
10/11/23Before Tyler arrived, I got a call from one of the secretaries at Grayson wanting to know if it was OK for their employee to come a bit earlier in order to beat the rain (so considerate). Soon enough, Tyler came by very joyful in spite of the pending rain! He was very polite, introduced himself, and proceeded to inspect the indoor unit. He then went outside to inspect the unit there. Before leaving, Tyler left me a summary report of what he did and system status. When I asked him where to look to check if the UV bulb needs replacement in the future, he gladly did so. Thank you, Tyler & secretary!
Heather Courtney
15:33 10 Oct 23
I got a new AC unit from Grayson a few years ago and their service has always been very good. I highly recommend their service contracts also, since the techs are all very knowledgeable and professional. Today Tyler educated me on the importance of getting a UV light and how that will help maintain the unit. He was courteous and respectful of my property and did a great job!
Barbara Andrews
19:57 06 Oct 23
Tyler was prompt, professional and courteous! Will definitely call Grayson again!
Natalie McKinney
19:59 05 Oct 23
Huge thanks to Chris Glen and Micah Frazier for installing my new AC system today. They were professional, on time, and answered my random questions throughout the installation.
rita monroe
13:48 05 Oct 23
Big thank you for the flexible schedule provided by Shannon for our annual maintenance which was done by Doug we enjoyed his visit very outgoing on time.Thanks so much got keeping us cool in the summer and warm in winter.John Rita Monroe
Robbie Croft
17:06 04 Oct 23
Matthew G, Dustin P and Alan S did an amazing job replacing our duct work in our house. I was always informed about when they were going to show up. They were professional while in the house. It was almost like they were not even there. Turned on the system when they were done and the difference in sound and the air coming out of the vents were like night and day. I would highly recommend this team to anyone that needs their ductwork replaced.
Kirk S.
22:26 02 Oct 23
Grayson installed an awesome Carrier HVAC at my house. They arrived at 8:30am and finished on the dot at 5pm, exactly as scheduled. That kind of professionalism is really appreciated!Speaking of which . . . I'd like to send a shout-out to Chris Pruett, Terry Cox, and Brannon Kennedy. Y'all made my next twenty years way cool (especially in summer).
Peggy Wright
15:48 02 Oct 23
Tyler came to my house this morning to see why my A/C had stopped working. Drain line was stopped up. Tyler told me to use very hot water to flush out drain line once a month, especially during the summer when the unit is running almost constantly. Great tip! Will do this faithfully from now on. Tyler was prompt, courteous, professional, and just a really nice man. I pay for Grayson’s service plan, and it is well worth the money. I highly recommend Grayson to friends and family.
Renee Morgan
15:22 01 Oct 23
Ben Howell responded quickly on a Sunday. Extremely professional and experienced. Quickly found the problem and fixed it. Grayson is now the air conditioning service I'll be using in the future.
chip roberts
20:30 27 Sep 23
Tyler, Ben, and Brandt changed out the AC units for my mother in law. Super respectful, hard working, and professional. They should get 6 stars. I give these young men and Grayson AC the highest recommendation. Tyler, Ben and Brandt reflect the high standard of your company.
TONY COOPER
16:03 27 Sep 23
Allen Cowart just came out for our fall service. Allen and Grayson Air Conditioning provide the great service and customer service that I miss from long ago….these guys do it right! Thank You
Maurry Malcomb
20:26 25 Sep 23
Tyler came out for our maintenance inspection today and I have to say he was very polite and knowledgeable! Highly recommend Graysons Air Conditioning! Never had a bad experience with them! Looks like a fun place to work!
Mel Leggett
13:15 22 Sep 23
Cris Pruett, Terry Cox, Brandt Givens, Chris Glen, Brannon Kennedy, and Joey Pettis we’re the crew sent to replace my AC unit. They did yeoman’s work and were polite and affable. Thank you!
Paula Brannan
03:28 21 Sep 23
Grayson came to my house the same day my A/C went out and had my new unit in within two days. They put in a window unit in the meantime. I wanted to thank several people who helped me through this process!! Doug, Tracy, Terry, Chris, and Brandt.
Gail Wright
19:12 20 Sep 23
Tyler serviced my air-condition. He was on time and done a great job. He was very friendly and professional. Thank you Tyler.
Brad
20:49 19 Sep 23
The team at Grayson took excellent care of us from start to finish. Their installers were clean, efficient, and very detail oriented. The entire process was a breeze.
Lacy Hilliard
21:15 14 Sep 23
Grayson has excellent customer service. Ben came right in to survey the problem. Ben was courteous and got me cooled off after a well ofproblems with another a/ C company. Chris Pruitt, and Alan Simmons came in and did all of the hard work for me. They were extremely professional and very courteous, and were only concerned with my concerns being a disabled senior in the heat of summer. All three of these gentlemen should be rewarded with some kind of excellence from Grayson air conditioning. If you need an air conditioning company that you can depend on with excellence in their character and professionalism, thank you Grayson, Chris PRUETT, Alan Simmons and Ben. Grayson has. excellent customer support. Ben came right in to.survey the problem then was able. to get me cooled off as a disabled senior.. Thank you again to Ben, Chris and Alan!!
lynne bright
20:10 14 Sep 23
Special Thanks to Tyler Hensarling was a pleasure to talk to. He was very knowledgeable and was at ease explaining what he was doing and why he was doing it.
Michael Daugherty
21:27 13 Sep 23
Doug came within 30 minutes of calling Grayson because our a/c unit wasn’t cooling. He diagnosed the issue within minutes and had the issue resolved in less than half an our. The whole thing took less than an hour and a half from the time we called and the time our a/c was working again. Doug is a great guy and cannot thank him enough!!!
Anne Smith
21:00 11 Sep 23
We had to replace our downstairs ac system. Matthew Gafford and Chris Motes from Grayson came right on time and did a professional and efficient job. We could not be more pleased.We have used Grayson for more than thirty years and recommend them highly for any HVAC project or problem you might have.
Jerry Fretwell
21:24 09 Sep 23
I’ve used Grayson AC on two occasions and received excellent service both times. Recently, my unit went out after hours and Allen came out quickly and had my unit up and running in minutes. Highly recommend Grayson AC!
Elizabeth Stubblefield
22:28 07 Sep 23
Aaron Lee evaluated the a/c problem and presented all options and cost clearly. He did not try to sell something I didn’t need. Chris Pruett, Chris Glen, and Brannon Kennedy were pleasant and courteous. Called before they came at 8am. Not sure they stopped for a break except lunch and worked all day. Cleaned up well and explained the new unit ins and outs before they left. Thank you!
R M F
18:16 07 Sep 23
We've had several positive experiences with Grayson. Our most recent was a mini-split installation. Chris G. and Justin H. were professional, on time, and very courteous. They explained everything I needed to know and completely cleaned up the place after the installation. Because of professionals like Chris and Justin, we'll continue using Grayson for all of our HVAC needs.
Caitlyn Johnson
20:20 06 Sep 23
Terry Cox, Chris Pruett and Brannon Kennedy have installed two units at Bowlero Mobile now and have done a phenomenal job!! Thank you guys for looking out for us 😁
Mark Helding
16:15 06 Sep 23
I had the pleasure of meeting Chris p Brannon k and terry c at the bowling alley where they were replacing the AC and I just wanted to come on here and brag about how professional and well mannered they were to us! Great guys!
Tierchy
15:49 04 Sep 23
Allen did a good job, help us at Jersy mikes with our a/c when the power went out
Edward Nurse
16:15 01 Sep 23
I want to thank Grayson for the great service. I called Grayson to check our systems it was not cooling. Aaron Lee arrived and checked the unit and found the evaporator stopped up and the heat exchange rusted out. He informed us and made up several estimates for new unit and explained each one of the to us. After we decided on a system Aaron set it up for them to replace the system. On Friday morning Mattress Gifford, Chris Motes, Logan Woodruff and Brandt Gaven arrived and installed 3 window units to keep us cool while they removed our old system as my wife is on oxygen and has to stay cool.aftef removing the old system they installed the new system with new copper tubing and wiring. It was 106 deg outside and probably 150 are more in the attic but they worked thru it. After the system was up and running they cleaned up and land scape around the new condenser unit. They then explained to us how to use the new thermostat. On the following Thursday Aaron Lee came by to check with us and make sure everything was working correctly. I want to thank the guys on a great job. We have a maintenance plan with Grayson on our home generator also. Thank you Grayson and all your technicians.
Lovetotravel
23:49 30 Aug 23
Just switched over from a competitor that we have been using for about 15 years. My service tech, Tyler, was professional, friendly and thorough. Grayson will be now taking care of my home, rental home, business office and 5 restaurants. Very happy so far!!
Clay Agee
22:31 29 Aug 23
My family and I returned from a trip at 7:30 pm on a Sunday and our AC was out. By 9:30 pm, it was back on. Allen C was our tech and he was great! Incredibly knowledgeable and helpful!Also had another AC unit installed today by Chris G, Micah F and Justin H. They did an incredible job. Even went and checked out the duct system on our other unit and made a repair without us even asking.
Ron Brill
17:47 29 Aug 23
These Duct guys need double bonus for working in the hottest days of modern times. They were amazing! Hats off to Lantz W., Alan S. and Josh M.
Darlene Hudson
15:16 29 Aug 23
Doug did a great job on a/c. He did service while he was here . super nice!!!!!!!!!!!
vance smith
02:49 29 Aug 23
I just had my more than 20 year old central air conditioning and gas furnace replaced with a new upgraded "21st century" variable 5 speed system. After the installation, there was an immediate noticeable difference in the rapid cooling power of the new system (we knew that part). Andrew and Billy (the air techs installing the system) were exceptional, pleasant, and conscientious workers. Outstanding attitudes and ability to quickly and efficiently complete the project. I was happy that they took time answer all my concerns and questions about the new system from start to finish.I could see that these guys care about about the quality of their work. And they payed attention to my family's specific home improvement needs. I am very pleased. And I am looking forward to lower power bills and a comfortable home where my family can live and work. Super job.VanceP.S.earlier this morning (08/28/2023)— our unit was long overdue due for a maintenance checkup. luckily Doug was able to quickly evacuate the condensation lines and restore proper drainage to the main drain line. the unit would have continued functioning because auxiliary drainage lines were installed properly and functioning properly.(i was working off site)the custodial staff here at the residential / home business —reported that Doug was able to access the attic space, assess the problem, fix it and then get out of there. so that we could return to our work organizing our workspace —there are a few issues with functionality and connectivity with the smart remote thermostat but based on recent interactions with their office manager I’m sure we can get up to speed on how to take full advantage of connecting the unit to the internet for 24 hr monitoring capabilities. including installing firmware updates and using the app allowing to change settings remotely.thanks to Doug for his efficiency and good communication. “five star rating“ —-he deserves a double bonus for helping us —esp. considering that we are short staffed.sincerely,vance
john monroe
20:18 26 Aug 23
First Phillip Quinney came by in answer to our inquiry to your company. He is a very polite and knowledgeable young man. It took a short period of time and we had our quote. The young guys, doing the install of the new ducts , were very polite and professional in the performance of their task! From Tracey, in the office , to the install crew of Lantz, Alan, Josh, Micah and Joe were prime examples of why we chose Grayson Air Conditioning to handle all of our needs.
Noah Channell
12:53 26 Aug 23
Great price and great service! Phillip Quinney was able to find and diagnose the problem quickly and Chris Motes, Logan Woodruff, and Matthew Gafford provided us with excellent service installing a new AC! Would highly recommend this company!
Debra Walks
17:28 25 Aug 23
Allen Cowart and Tyler Hensarling came the same day we reported a problem with our AC. They did excellent work, didn’t charge us for a minor repair and brought up our garbage can from the street as an added bonus!
Matt May
00:20 24 Aug 23
AC went out and Phillip helped get everything back going again. Everyone was very knowledgeable, kind, and professional.
Ashley Reinsmith
17:30 23 Aug 23
We had a great experience with Chris P, Terry C, and Brannon K with Grayson when they came and replaced our indoor unit. They were on time, professional, quick and everything began working again very quickly! Would recommend!
Ron Brill
13:39 23 Aug 23
Had a new unit put in. The guys are amazing. Thank you Chris P., Brannon K. And Terry C.Very professional. Courteous and all out great at their jobs.
Mark EDWARDS
21:23 22 Aug 23
Cant say I know much about the Business, I can tell yall Richard Ridge the owner will go above and beyond to make his customers 100% satisfied, whether it be in his Air Conditioning business or his business dealing with his autos.. It hard to find individuals who will stand behind what they sale, Richard is that type of Individual... From the dealings I had. I would highly recommend Grayson Air Conditioning for all your cooling needs.... Mark Edwards... 8/21/23...
Kathryn Boylan
16:55 22 Aug 23
Chris P., Terry C., & Brannon K were so professional & it was such a pleasure having them install our new 3.5ton gas furnace even though it made my wallet cry a lot. But my last 23 year old Carrier really lasted a good long time, so I shouldn’t be that upset, it had run it’s course. And Allen C. also did a phenomenal job diagnosing our problem & it was a pleasure working with him as well. I definitely recommend Grayson! They are top notch & even lent us a window unit until ours got replaced, EXCELLENT customer service, 5 stars!!!
Linda Hammond
15:44 18 Aug 23
Scott hopkins came out and did a great job. He was so nice and friendly and explained everything to me and did all the right things. Thank you again scott.
Bryan Blow
13:09 18 Aug 23
Grayson installed a new AC at my home and I’m very pleased with the results. Terry C., Chris P., Brannon K, Brandt G, and Dustin P were very professional and efficient. I also had a great experience with Allen C. on a service call the day before.
Tijuana Fort
22:07 17 Aug 23
We have used Grayson Air for years.Aways wonderful services.Today we had a new AC Unit installed .Chris Motes,matthew Gafford,Logan Woodruff were our installers. They were very couteous, professional and Timely.Highly recommended.
Lee Redditt
19:14 16 Aug 23
Thank you to Scott Hopkins for the quick and professional service you provided this morning in repairing our ac. It was a pleasure having you in our office.
Derreck Williams
03:31 16 Aug 23
Great service! Thanks to the installers for all the hard work in this extreme heat! They installed a new unit. They did a great job. I can not say enough about Aaron L.(Performed Initial visit), Matthew G., Chris M., Logan W., Will (Manager) and Tracy (Office)! The nice lady came behind the guys and cleaned up and she did a good job as well. I apologize I didn't get her name before she left today. So very pleased with every thing that happened today. We have been using Grayson since at least 2011 and have only had great things to say about them. They were punctual, courteous, and made sure to answer all questions. I don’t hesitate to call or refer Grayson for any Air Conditioning issues.
Ashley Kyser
15:18 15 Aug 23
Outstanding company from the initial phone call to the follow up after the estimate. Everyone cares, everyone is doing a great job. Lady on the phone was great, efficient, professional and got a tech out same day. Tyler was the tech and was absolutely wonderful. He was so patient with my mom (in a hot house), answering her every question and showing her pictures of the issues that had previously only been described to her. She was so impressed and grateful. We got a few quotes, and what it came down to for her was the bottom line. She went with the lowest cost quote, which was not really apples to apples due to the equipment used. But that's what my mom wanted. If you are looking for top quality equipment, an extremely well-run company, knowledgeable techs that are going to do the job right - Grayson is a great choice. On top of all that, they make it affordable for anyone with "top of the line" as their most important criteria by offering interest-free financing! (not sure if you have to qualify or what but I was very impressed by that option). Thanks to everyone we dealt with - we appreciate your time!
Mike Powell
22:56 13 Aug 23
Grayson answered phone promptly every call and got to us same day. The technician, Allen, was freindly and forthcoming with all information and did a superb job with diagnosis and repair. A follow up call to confirm all systems were still running was very professional and most appreciated.
Cindy Huff
00:44 11 Aug 23
Super impressed with Grayson Air from the sales team of Will and Scott to Joey and all the installers. Very professional, courteous and hardworking team. Great service! Thanks to the installers for the hard work in the heat !! Alan, Logan,Josh,Lantz ,Brandt and Chris ! I definitely made the right decision to use Grayson Air! Thanks again!
Greg Delburn
17:42 10 Aug 23
Doug Cordelle was the tech dispatched by Grayson A/C.He was very professional, on time and quite personable.I would certainly recommend him and Grayson A/C.
Marshall Meadows
16:58 10 Aug 23
Doug Cordelle at Grayson serviced my AC today! Super amazing service he’s very knowledgeable, professional and really appreciate the service I received from him and Grayson AC. My parents use Grayson as well and are very pleased. Money well spent! ⭐️⭐️⭐️⭐️⭐️
kelly murphy
00:14 09 Aug 23
Chris Motes and Logan Woodruff installed my new unit with the utmost respect, courtesy and clean. Thank y’all and also Tyler Hensarling. Great job❤️
Derky Jerky
17:25 08 Aug 23
The 3 guys that came to help me out were real amazing guys. Very professional but also very hilarious aswell, thanks for coming to help Chris, Brannon, and Terry!
Nartanonk Tongkul
17:22 08 Aug 23
Excellent service!!!we recommend Christ Terry and Brannon They doing good job they are nice AC guys
Angelia Weston
22:34 04 Aug 23
A technician by the name of Allen came out to my home today(8/4/23) to give us a diagnostic on our a/c unit that wasn't cooling anymore.. Allen is the best..he went above & beyond in telling us the problem w/ our unit.....he was courtesy, knowledgeable, explain the problem to the fullest, friendly, & respectful to the customers..we couldn't have gotten a better technician..HE DID A SUPERB JOB IN DIAGNOSIS OUR ISSUE..HE IS THE BEST..will use Grayson a/c service again...keep up the good work Allen!!! Thks sooooo much!
Mark Hutcheson
10:14 04 Aug 23
The team of Tyler, Chris ,Brannon, and Terry are a professional bunch. Did the new install, with every working, and cleaned up. Thank you.
Nga Finch
23:00 03 Aug 23
Great experience with Grayson techs today. Highly recommend. Courteous, helpful and very professional.Thank you Lantz Waters, Alan Simmons, and Josh Maples!
Jimmy Pierce
23:50 01 Aug 23
Chris, Brannon, Terry, Chris, Matthew, Logan, Micah, Josh, and Angie were true professionals.
Marsha
19:54 01 Aug 23
Aaron Lee did an excellent job troubleshooting our air conditioner and saved us from having to buy a new one very knowledgeable pleasant and explained everything he did glad to recommend Grayson for all your air conditioner or generator needs
bill burnham
20:03 31 Jul 23
Installed new unit. Did a great job. Can not say enough about Chris, Matthew and Logan. They were really professional. Angie came after the guys left and cleaned up and she did a good job also. So very pleased with every thing today. We have been using Grayson since 1988 and have only had great things to say about them.
Jim Salt
23:38 28 Jul 23
Tyler came out and got my AC up and running again. He was helpful and very professional.
Harold Parkman
17:59 27 Jul 23
After 20 years our out of date 5 ton Carrier unit gave up the ghost. Grayson has serviced our AC system for many years now, and responded promptly. The installation and replacement work was done without a hitch, all in one day. Could not have been more pleased with the crew, Chris, Justin, and Micah.
Danielle Haiden
22:04 26 Jul 23
Grayson AC has been our AC installation and repair provider since moving to Mobile over 3 years ago. They're on time, courteous, and in this latest work done made sure not to damage any of garden plants around the installation area. Dustin, Collin, Brandt were great to work with on the installation. Scott did the initial visit to ID the problem that we were having and laid out our options clearly without overselling.
Piper Blanco
21:02 26 Jul 23
Because Of Terry, Chris, And Brandon, my Next Ac Unit Will come From Grayson. I Had A Car Issue At The Bowling Alley and They Stopped To Help Me. I Really Appreciate Their Kindness, Grayson Your Blessed To Have Such Amazing Employees.
Facebook Rating
5.0
Based on 467 reviews
Grayson Air Conditioning, Inc.
5.0
Martin Powell
16:48 21 Nov 23
Had my heating unit replaced last week. Grayson guys were right on time and finished the job before lunch. Team consisted of Chris, Brannon and Mason. They rebuilt the platform and put in improvements
Mark Wasiak
15:42 21 Nov 23
Thank you to Scott and Terry for the routine maintenance they just performed on our 3 units. Friendly, professional and extremely competent.
Have used GRAYSON’S for around 25 years and that should tell you pretty much what you need to know about them and their employees.
Mark Wasiak
Have used GRAYSON’S for around 25 years and that should tell you pretty much what you need to know about them and their employees.
Mark Wasiak
Michelle Cox Adams Povliches
22:01 07 Nov 23
I have a maintenance contract and today Kenneth Cambell was the technician that came out to my house. He was professional and answered ALL my questions. I feel he genuinely wanted me to have understanding about my HVAC system.
Keshia Armstead Wright
23:42 20 Oct 23
Allen Cowart called quickly!! I told him what we had going on and I explained that I had been living in a “Hot Box” for days! Thanks Allen for rescuing my family out of the hotness!!!!!!!
Brett Baylor
21:16 20 Oct 23
Allen Cowart did a great job for us today with our service. Professional and knowledgeable.
John Wayne
18:05 09 Oct 23
Chris and Logan did an excellent job on installation of our new air handler they were clean and professional throughout the whole process ! I have no reservations about recommending the team at Grayson for all your HVAC needs !!!!
Anna Mosley Agee
19:18 05 Oct 23
We just had our duct system replaced and installed by Justin and Lantz - they were very professional and thorough! They cleaned up the mess of the old system nicely. Would definitely recommend Grayson’s in the future!
Susan Layman
18:51 05 Oct 23
Allen and Tracy were such a blessing with getting all my unit issues solved!! Huge help! God bless both of um!
Romola Barnett
22:52 03 Oct 23
We really appreciated Doug Cordell coming to our home last Friday to service our Air Conditioner. He was so friendly and helpful. He even took time to make friends with our goldendoodle.
Becky Alvidrez
15:57 28 Sep 23
Allen was a great technician & gentleman. Need more like him in the work industry. Please give this man a raise. Such an asset to your company.
Ellen Reiter McCarty
21:43 22 Sep 23
Doug Cordell was professional and very personable, he did a thorough job checking our two units. We will continue to use Grayson.
Jason Reed
20:45 19 Sep 23
Great experience with them. If something is wrong they come out and get you cool again
Caroline Carithers
18:42 16 Sep 23
Grayson has always been amazing for us! Allen Cowart this past time did an incredible job. Very thorough and kind. 5 stars always!
Darrell Mims
19:27 15 Sep 23
I meant to post this when it happened, but I had Grayson install a new unit for me this summer and I did a great job sometime later on a Sunday was not cooling properly called them. They sent Doug out very quickly. Doug immediately identified a problem turned out to just be simply a breaker overloading, which he fixed in a matter of minutes, and I was very happy with the service he provided
Beth Calametti
14:55 15 Sep 23
Allen was out this morning for our fall check up!☺️ As ALWAYS….the best service! On time, professional, friendly, etc.! We appreciate y’all! Thank you! Beth and Chris
Lynne Bright
20:32 14 Sep 23
Tylers Hensarling from Graysin AC was here today. He called ahead to let ys know he would be at our house in15.minutes and he was!!
He was knowledable, professional and couteous. He advised on sime services that could be useful and explained them and our options in detail. Thanks we appreciate you!
He was knowledable, professional and couteous. He advised on sime services that could be useful and explained them and our options in detail. Thanks we appreciate you!
Pat Williams
14:38 13 Sep 23
Allen Cowart did a great job. Right on time and very efficient. Highly recommend. 5 stars!
Kristine Frantz Henderson
22:11 11 Sep 23
Tyler Hensarling saved us from having a hot night sleeping. He came out promptly and fixed our problem quickly.
Kelly Stewart Lynch
21:27 11 Sep 23
Five stars to Tyler Hensarling! Very efficient and knowledgeable service. Very courteous and informative!
Thanks Tyler for taking care of the problem so quickly!!!
Thanks Tyler for taking care of the problem so quickly!!!
Raechel Thrash Elmore
20:13 11 Sep 23
Aaron Lee came out and gave us a quote for our repair and was extremely helpful. Chris Glen and Justin Hollingshead did a fantastic job installing our new unit. Lifeguard Ambulance Service in Mobile is certainly grateful to have a cool office again! We will definitely continue using Grayson and recommend them to others.
Cinda Parker Bayer
15:50 06 Sep 23
Allen Cowart did a great job and was very pleasant on servicing our two units. Grayson Air is absolutely great to deal with all your AC needs.
Lauren Aldred Tholl
22:58 05 Sep 23
The time finally came and we had to get a new unit. Dustin, Matthew and Logan were sent to install and they were fabulous to work with. They were friendly, informative and even made sure to clean up their mess :). I highly recommend Grayson!
Daphne Hammond
14:36 04 Sep 23
Allen came out and fixed our AC unit in record time. Super happy to not be sweating today!
Alex Tholl
18:00 30 Aug 23
A/C out on Saturday and Doug had us going again before 8am! Very professional and knowledgeable. Thanks!
Amanda L. Lutman
23:12 27 Aug 23
Chris and Terry were very professional when replacing the inside and outside AC Unit on Friday. Great set of guys you have working for your company. Angie also came by and asked how she could help clean up.
Bettye Hendricks Russell
20:30 27 Aug 23
Today Allen came out to help with my aircondition he did a great job
Melanie Clements Martin
17:40 27 Aug 23
Aaron and Doug have come out to our home and the weekend 2 separate times and have gotten our poor AC unit going again in 103 degree heat. They were timely, polite, efficient and just amazing techs!!!! Thank you so much for keeping us cool until we can get our new unit on Tuesday!!!!
Carrie Spain Waldrop
23:14 26 Aug 23
Fast and friendly service. Doug was great and saved us in the 100 degree heat on a Saturday evening!
Raina Welch Livingston
01:47 26 Aug 23
I would definitely recommend Grayson! Ask for Doug!! He was extremely helpful and fixed my AC promptly!! Thank you so much!!
Roxanne Sheffield Lilly
01:33 26 Aug 23
Doug was great. Came to my house late on a week night. Thank you so much Doug for fixing my AC.
Victoria Schumann
01:31 26 Aug 23
Doug was an awesome person to come out on a Friday night and fix the AC!! Thank you Doug!
Alainna Bustria
00:32 26 Aug 23
Doug was super helpful and great! He fixed our AC and gave us a quick crash course on air conditioning!!
Yuan Mei Asian Noodle Chinese Style
00:31 26 Aug 23
Very nice people
Terry Cox
Chris Pruett
Brannon Kennedy
Terry Cox
Chris Pruett
Brannon Kennedy
Jasmine Stawarski
00:25 26 Aug 23
Doug came out to help me today and he was so nice and did a great, quick job!
Lois Bolter
23:04 23 Aug 23
Quickly responded to my call when upstairs system went down. Aaron came out at night to get it going enough & spent several hours to keep me cool until new unit installed next week. Billy & Dustin worked 8 hour today installing downstairs unit.
Victoria Frischhertz
19:02 23 Aug 23
Thank you so much Grayson Air Conditioing for sending Doug out so quickly this afternoon to fix our unit! We are much cooler now on the hottest day of the summer
Zennia Moppins Calhoun
21:55 22 Aug 23
My mother and I was without a working air-conditioning for 3 days. I finally called Grayson and a technician came out the same day. Scott was my technician. He found out exactly what the problem was. He fixed that and installed a float switch which my unit didn't have. He made sure everything was working properly before leaving. He patiently listened and answered all my questions. Scott was professional, courteous, and kind. Thank you so much! I recommend Grayson to everyone.
Deiadra Freeman
19:49 22 Aug 23
My experience with Grayson, heating and air conditioning was superb. They were professional, courteous, and very experienced. If I had to rate Chris Motes, Logan Woodruff, and Matthew Gafford on a scale of 1 to 10 they would all get a 10 for their kindness, respect, professionalism that was given to me and shown to my home.
Mallory Sullivan
17:38 22 Aug 23
We called last Wednesday saying our house was 89 degrees at 8 pm and we couldn’t handle it anymore. Grayson Air conditioning put us on the books for the following Monday and brought us a window unit to use until they could see us and put in a new unit. We highly recommend them! 10/10 service and communication.
Special shout outs to:
Chris P
Brannon K
Terry C
Chris G
Justin H
Special shout outs to:
Chris P
Brannon K
Terry C
Chris G
Justin H
Robert Moshell
00:34 22 Aug 23
Retired disabled veteran moving back to Alabama. Had constant issues one over another with my local company after having a Carrier Infinity 4 ton installed on a 2,200 square foot rancher. Turned out they just didn't have the equipment or expertise needed....Called Grayson after talking to a retired HVAC friend of mine. Aaron Lee showed up at the house, explained what was wrong and got me back up and running in no time to beat this 103 degree August heat wave. Easy choice. Sate of the Art maintenance equipment and 5 Star technicians that are always professional. Best customer service desk ever. Everyone seems like family. Please folks don't go through what I did.... Stop wasting time and money, have it done right the first time. This company has built something special. Make Grayson your only call. I promise you will not regret it. I rarely give 5 star reviews but today I do. Thanks Aaron! 👍
Shae'lyn Hebert
21:45 21 Aug 23
Wanted to give a HUGE thanks to a couple of guys over at Grayson on 8/18
Lantz W.
Dustin P.
Josh M.
Micah F.
Billy L.
Thank y’all so very much it was so very hot in this clinic and y’all were very sweet and worked very hard in this hot clinic to make sure that we could go back to having a crazy yet cozy clinic again.
Shae
Small Animal Clinic
Lantz W.
Dustin P.
Josh M.
Micah F.
Billy L.
Thank y’all so very much it was so very hot in this clinic and y’all were very sweet and worked very hard in this hot clinic to make sure that we could go back to having a crazy yet cozy clinic again.
Shae
Small Animal Clinic
Anna Lisa Tessier
19:47 20 Aug 23
Aaron Lee was amazing and explained exactly what was causing our air conditioner to not be working efficiently!! We are back up and running now thanks to him! The response time was also extremely quick.
Carmen Thomas
22:39 18 Aug 23
Your staff member Doug was great at explaining the problem with my AC. I can say he new what he was doing and he was also very kind, Many thanks Carmen Thomas🙂
Mark LaRose
15:52 18 Aug 23
Doug Cordell came out here this morning, did a thorough inspection and got my AC blowing cold again. Thanks for the great work!
Louise Godwin
00:32 17 Aug 23
Allen from Grayson did was out today very good service friendly and reliable would recommend
Allison White
19:18 16 Aug 23
So thankful that Scott Hopkins was able to come by our office and fix our ac this morning. He was very professional and efficient!!
Missy Gilliland Underwood
19:17 16 Aug 23
Thank you Scott Hopkins for the quick and professional response this morning at our office. Scott was so kind and efficient and we were cool and comfortable again.
Brad Garlotte
23:02 11 Aug 23
Chris, Brannon, and Terry came out to install a new HVAC system in my home. Such a Friendly and professional group of guys. Even in 100+ degree heat, these guys were all smiles. They did an excellent job on the install. Everything is done to such a high standard and with a "white glove" treatment. They laid floor coverings in my home and there was no sign they were even here when they left, aside from the new unit installed. Joey (manager) stopped by during the install to say hello and check on progress. After all was said and done, Mrs. Angie came in to make sure everything was clean. From quick scheduling, to prompt and on-time service, we say "Thank you Grayson Air Conditioning for making this process smooth and painless".
Dave Parker
20:08 11 Aug 23
Aaron came out ON TIME and had my unit fixed in about 15 minutes. Thanks Grayson for getting rid of my home/sauna!! Would highly recommend!
Barbara Broome
19:28 11 Aug 23
Grayson Air conditioning, Inc are the best! Recently they installed a generator for us and the did an excellent job. They handled everything and all the details. Thank you so much. Today, they installed a new attic ladder. They crew of Chris Motes, Dustin Payne, and Logan Woodruff took care of business. They cleaned up after the installation and made sure we were satisfied. The professionalism and thoughtfulness of the office staff and the work crews are so refreshing. Even when the weather is hot they stay cool and get the job done. KUDOS to you for jobs well done.
Tara Roberts Thompson
13:05 10 Aug 23
Doug Cordell did a fabulous job on my air conditioner yesterday. He informed me of what was going on, showed me exactly what was wrong, and fixed the problem quickly. I appreciate how informative he was and was impressed that they were able to send someone out so soon. Thank you so much!
Kenny Helton
02:36 10 Aug 23
Chris Motes and Logan Woodruff came this morning to replace an evaporator coil in one of our heat pump units. I was pleasantly surprised when they called 15 minutes before arriving and then introducing themselves at the front door. Both gentlemen were very polite and courteous during the repair process. Their professionalism, work ethic, attention to detail, cleanliness and efficiency in completing this job are commendable.
Kudos to Service Technician Scott Hopkins for thoroughly checking out the unit and diagnosing the initial problem quickly.
Kudos are also in order for the staff in keeping us informed when parts were ordered, when parts arrived and then scheduling in a very timely manner. Top notch company with top notch employees.
Kudos to Service Technician Scott Hopkins for thoroughly checking out the unit and diagnosing the initial problem quickly.
Kudos are also in order for the staff in keeping us informed when parts were ordered, when parts arrived and then scheduling in a very timely manner. Top notch company with top notch employees.
Jack Davenport
18:44 09 Aug 23
Doug Cordelle was arrived quick and fixed the ac within 20 minutes. Great job!
Nartanonk Tongkul
17:17 08 Aug 23
Excellent service!!!we recommend Christ Terry and Brannon They doing good job they are nice AC guys
Cecilia Scott
20:44 07 Aug 23
Doug was amazing. Fixed our AC fast and was very friendly. Thanks Doug!!!
Kimberly Woods
14:22 07 Aug 23
We love Grayson! Ben Howell did an excellent job on maintenance! So friendly and respectful! The pups even enjoyed the attention he gave them. God Bless!
Peach S Smith
21:00 03 Aug 23
Doug Cordelle was extremely kind & patient while working with us. He explained everything & didn’t mind all my questions. 5 stars!
Cathi Roy Pierce
23:45 01 Aug 23
We had a great experience with Grayson! Chris, Brannon,Terry,Micah,Logan,Matthew,and Chris were all very professional. Angie did a super cleaning job! Thank you all!
Cathi Pierce
Cathi Pierce
Eric Gunderson
03:47 30 Jul 23
Great service and extremely helpful technicians. Aaron was extremely helpful diagnosing my problem with my old unit and Matthew and Josh did a great job on the install! Will definitely continue to use Grayson going forward. Have had them out a few times now and always been pleased.
Mona Ammons
20:43 28 Jul 23
Alan, Lantz, Alan and Tracy did a great job installing our AC inside unit today. they were all very nice, cleaned up after them selves. We only use Grayson for our cooling and heating needs. I will recommend Grayson to anyone that needs AC work done
Rhonda Rowell Bedsole
18:06 28 Jul 23
Our units needed serviced and Doug did a great job despite the brutal heat. He was very knowledgeable and helpful - yet another one of the reasons we have been Grayson customers for years.
Carolyn Oyler
21:44 27 Jul 23
After three long, hot days with a broken air conditioner, Grayson Air Conditioning came to the rescue! Advance workman, Scott Hopkins arrived to determine the next course of action…a new air conditioner needed to be installed.
Many thanks to Grayson Air Conditioning for their expert guidance through this process. Many thanks to Scott Hopkins and the Installation crew, Chris Pruitt, Terry Cox and Brannon Kennedy for their professionalism while completing the job!
Many thanks to Grayson Air Conditioning for their expert guidance through this process. Many thanks to Scott Hopkins and the Installation crew, Chris Pruitt, Terry Cox and Brannon Kennedy for their professionalism while completing the job!
Bryan Tullos
19:22 27 Jul 23
I have had 2 different service calls from 2 different Service Technicians in the last 2 weeks and just wanted to say I truly appreciate the Professionalism from each one of these guys. My first problem was an A/C breakdown problem the other was a owner operator issue. I must say Scott and Doug held themselves to the highest quality standards any customer could ask for, thank you gentlemen for what you do and better yet how you conduct yourselves while serving the public. Grayson customer for Life!!
Cassie Sheffield
16:51 27 Jul 23
Just getting around to posting this review—we had some work done in June by Grayson which involved being at our house for three days. Everyone we encountered in the office as well as the workers on the job were great. The project manager even accommodated us when I asked whether his team could take lunch at a specific time so I could take my son to his swim lessons. I knew I would be a strange ask, but he did not hesitate to accommodate us. The workers doing the job in our attic were very friendly and answered allllllllllllll questions I had. I appreciate a job well done as well as great customer service.
Julia Murphy
00:16 25 Jul 23
Grayson A/C is the best our A/C went out they ordered the parts stayed late to make sure all was OK and even brought out a Window unit for us to use till it got fixed and that's why I have been with them for many years Thank You So Much !!!
Woody Josh
23:55 21 Jul 23
Ben just came out and serviced our AC that went down! He could not have been more professional, polite and punctual. He rapidly diagnosed the issue and fixed it immediately. On the hottest day of the year he came to the rescue.
Eileen WhoDat Corkern
23:51 19 Jul 23
My entire a/c unit (yes, both outside and inside) decided this past weekend would be a GREAT time to break down completely -- especially since highs were slated for the upper 90s with no rain in sight. I am heavily involved with animal rescue (especially feral/stray cats & kittens) so I asked members of my group chat who they would recommend and at least 10 of them immediately said Grayson. This was around 10pm Friday evening so I decided to call to try and get on the call out list for Saturday. A very nice technician, his name was Allen, wound up calling me back within 5 minutes offering to still come out that night just to see if he could make it any cooler. I assured him we weren't going to be a quick fix and it could wait until the next day.
Allen was at my house the next afternoon and tried every trick in the trade to get the inside temperature just one degree cooler. After almost two hours I knew it was a lost cause and it was time to talk about replacements, their costs, and a time line; thankfully all of the options were reasonably priced and we went with the one that fit our needs. While Allen was here, though, he got to meet my 5 year-old Great Dane, Khyah and he could tell we were getting very concerned about her health and being unable to cool off. So, not only did Allen get us scheduled for installation in less than 4 days, he was also kind enough to bring over a small window unit specifically for Khyah so she could finally relax!
Wednesday morning (yes, today!) rolls around and here comes Grayson Air Conditioning, Inc. driving down my street BEFORE 8am!! Chris Pruett, Brannon Kennedy, and Terry Cox were definitely the heroes of this household today. It was a pleasure having the three technicians/installers working in my home and I very much appreciate them taking the time to actually almost show me/teach me when I had questions instead of rattling off a bunch of words. They behaved very professionally and reflected very well on the business over all. I am exceptionally pleased (and relieved) that I chose Grayson Air Conditioning, Inc.
Allen was at my house the next afternoon and tried every trick in the trade to get the inside temperature just one degree cooler. After almost two hours I knew it was a lost cause and it was time to talk about replacements, their costs, and a time line; thankfully all of the options were reasonably priced and we went with the one that fit our needs. While Allen was here, though, he got to meet my 5 year-old Great Dane, Khyah and he could tell we were getting very concerned about her health and being unable to cool off. So, not only did Allen get us scheduled for installation in less than 4 days, he was also kind enough to bring over a small window unit specifically for Khyah so she could finally relax!
Wednesday morning (yes, today!) rolls around and here comes Grayson Air Conditioning, Inc. driving down my street BEFORE 8am!! Chris Pruett, Brannon Kennedy, and Terry Cox were definitely the heroes of this household today. It was a pleasure having the three technicians/installers working in my home and I very much appreciate them taking the time to actually almost show me/teach me when I had questions instead of rattling off a bunch of words. They behaved very professionally and reflected very well on the business over all. I am exceptionally pleased (and relieved) that I chose Grayson Air Conditioning, Inc.
Christopher Paul Hiscox
22:07 19 Jul 23
Install crew: Lantz, Alan, Josh
Did a great job! Thanks for the service!
Did a great job! Thanks for the service!
Gloria Mcintyre
14:55 19 Jul 23
We always have good service when we call. Scott Hopkins came the other day to do our yearly service. Scott has a great personality and very professional and knowledgeable about their products. I would highly recommend them.
Dee LaForgia
21:20 18 Jul 23
We’ve spent the last 2 days with Lantz,Alan and Josh, who installed a duct system in our home and they were absolutely Professional, quick and the most importantly; CLEAN!!!
Laurie Hasley
19:30 18 Jul 23
Grayson is extremely reliable and responsive - even on nights and weekends. I had a flooding issue with a clogged A/C drain over the weekend and Allen C could not have been nicer and more helpful, teaching me how to check the exterior drain output and installing a switch in my unit to ensure it doesn’t flood again. Would absolutely recommend them to anyone in need of A/C services.
Andi Alford
20:22 17 Jul 23
Grayson will stand behind their work. My first tech was Will, who is now a manager. I remember his name because of the care he put into his job.
Today Scott Hopkins came out and he was top notch. Scott took the time to listen to my question and provided me with sound advice and addressed my concerns. I can guarantee that I will remember Scott's name for years to come.
Thanks for being such an awesome company with great employees. Not all contractors are created equal.
Today Scott Hopkins came out and he was top notch. Scott took the time to listen to my question and provided me with sound advice and addressed my concerns. I can guarantee that I will remember Scott's name for years to come.
Thanks for being such an awesome company with great employees. Not all contractors are created equal.
Nikki McDaniel
17:16 17 Jul 23
Called around 8am, they had someone out within a few hours. Scott had the AC back up and running within 30 minutes of arriving! Extremely fast and excellent service. Thanks again Scott!
Wayne Emanuel
14:05 14 Jul 23
lm happy with the service I received from Scott Hopkins he was very helpful and professional about my AC.We just purchased our home and lm very glad I chose Grayson for our service plan on the ac.Thank you for the great service Scott look forward to your next visit.
Sara Bachmann
16:26 13 Jul 23
I highly recommend using the Grayson Team for all of your Air conditioning needs! The guys that worked for us came through and did an exemplary job and I wouldn't have had any other crew come in! Lantz Waters, Alan Simmons, and Josh Maples are the dream team, you should ask for them by name if you can!
Ryan Burroughs
00:47 11 Jul 23
Doug came to our house today and fixed our problem in only 30 minutes. He was super nice and professional and I will definitely use y’all over Hansen from now on.
Murphy Track
15:16 10 Jul 23
The technician, A. Cowart was great! He showed up on time, was polite & considerate of my house & family. He was extremely knowledgeable about our HVAC system. Great conversation & excellent service!!
Lisa Davis Daugherty
17:10 06 Jul 23
Thank you Chris, Micah and Tyler for a job well done at MDL Contracting. Also thank you Brandt for recommending Grayson.
Susan Thornton
14:21 05 Jul 23
I would recommend Grayson! Nice guy! Thanks Dale Cordelle for coming out today!
Thomas Riich Pryor
15:02 04 Jul 23
From the beginning of my experience to the very end; The team I worked with from intake, to coming out to my house, squeezing me in to fit my busy schedule, and most importantly getting my air fixed was top notch!! The lady I spoke with that I wish to you I could remember her name was patient with me while I called to speak with my fiancé and deliberate our situation. Then got me moved in to the first spot the next day due to my schedule. Scott Hopkins came out, knowledgeable, personable, fast and efficient with finding the problem and addressing it to get my air back up and running I am grateful for this team and will be using them from now on.
David Johns
21:21 03 Jul 23
Grayson has taken care of our heating and air needs for years. They go above and beyond. For example they brought us 2 window units until our unit was replaced. Chris, Terry, and Brannon were excellent and very friendly and knowledgeable. We recommend their service. We will continue to use them for all our a/c needs. You have a satisfied customer for life.
Sybil Mosley
14:12 02 Jul 23
Allen Cowart is awesome and puppy approved! He competed our yearly service on Friday and super friendly with my pups. I also want to give a HUGE thank you to Aaron Lee! On Sunday our air went out at 2 am! I called the 24 hr line and within 30 minutes I got a call back and by 9am - my AC was fixed!!!Thank you guys both so much! We very much appreciate you!
Sop Hia
18:27 30 Jun 23
We had our yearly appt done by Allen Cowart. He’s very professional, animal friendly, and did a great job.
Lauren E. Valentine
12:45 29 Jun 23
Dustin and Brannon did an awesome job and they were both so nice! We are so thankful to be more comfortable in this heat!
Margaret Bradley Wiggins
15:30 28 Jun 23
Great service today from Scott Hopkins. One of the hottest days of the year our system goes down. Scott had us back to cool air by 10:30am! We recommend Grayson's every time.
Gloria Bush
00:29 24 Jun 23
Today Chris Pruett, Terry Cox, Collin Garrett, and Brandt Givens installed my new heat pump system. They were truly professional and answered all my questions. This awesome crew even vacuumed and cleaned up afterward. I am cool and comfortable! I highly recommend Grayson.
Karen Fagan
00:13 24 Jun 23
Awesome crew. Chris, Colin, and Terry were professional and helpful. We are no longer sweltering! Have used them for many services and always great.
Shonda Sorrells Hamm
23:05 21 Jun 23
Wonderful service!! Allen Cowart was amazing and very informative. What a phenomenal company!! Thank you so much!!!👏
Natasa Cvitanovic
22:36 15 Jun 23
They are amazing people they did something for me and my family that is beyond amazing they gave us a free aircondition because ours was really old god bless them
Trent Johnson
13:04 14 Jun 23
The communication & promptness, truly, was a 10/10 from both Morgan & Tyler! Morgan was so helpful with the information on prices and how a service warranty would benefit us in the future. Theres no doubt we called the best HVAC company around! You can tell they take pride in what they do & they do it well!! Tyler was super knowledgeable & took his time explaining what was going on when our AC froze up & how we could avoid problems in the future, which was very beneficial with us recently purchasing the home they serviced. Tyler mentioned he was thinking how to get our problem solved the previous night. It’s just the simple fact that he had us on his mind while not being on the clock that showed his true character & made us life long Grayson customers! They surpassed our expectations in every department to say the least!
Tabitha Johnson
15:53 13 Jun 23
From the moment we contacted Graysons, Morgan was more than willing to get someone out here immediately, after hours on a Sunday afternoon. Tyler was quick to call & let us know he was on his way over. There’s nothing that will humble you more than your AC freezing up in the midst of this Alabama summer heat. Both Morgan & Tyler went over & beyond explaining the expenses, what our best options would be & how to prevent it happening in the future. You have to give props to ANYONE, not only willing to climb into an attic in a 2 story house that’s touching 88 degrees, but to work in it as well, getting the problem solved, no matter what it took! We have 2 big dogs & 4 cats that were just absolutely miserable but the compassion that Morgan & Tyler had for every single one of us meant more than they know!
Yvonne Michelle Lott
15:19 13 Jun 23
We have our annual air condition check up this morning. Allen C. was very professional and helpful. I highly recommend Grayson Air Conditioning services. 😊
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Turn to the Experts at Grayson Air Conditioning because we understand the importance of a properly functioning HVAC system, especially in Mobile’s hot and humid climate. That’s why we offer 24/7 emergency repair services to keep you and your family comfortable no matter the time of day. Choose Grayson Air Conditioning for quality service you can count on. Contact us today to schedule an appointment.
OUR SERVICES: PROBLEMS WE SOLVE
HVAC Maintenance
Industry standards recommend having your HVAC system serviced twice per year for greatest performance. To meet those recommendations, Grayson Air Conditioning offers routine maintenance plans to the communities of Mobile and also Baldwin counties. Our routine maintenance plans include cleaning, safety inspection, and also lubrication of all moving parts in order to make sure your HVAC system lasts while maintaining efficiency.
HVAC Repair
Grayson Air Conditioning is the best choice for reliable HVAC repairs in Mobile and Baldwin counties. We guarantee your HVAC System will be repaired accurately the first time. Our professional technicians are certified to work on any make and model of HVAC equipment. Call Grayson Air Conditioning for prompt service that you can afford.
HVAC Installation
For the best factory authorized Carrier® dealer in the Mobile area, contact Grayson Air Conditioning. Our staff is knowledgeable and works with you to ensure the right HVAC system is installed in your home. We want your service restored as quickly as possible, so therefore our professional technicians work quickly to install your new system. Our goal is for you to be completely satisfied and also comfortable with your new HVAC system.
Why Choose Grayson Air Conditioning?
Over the years, Grayson Air Conditioning has built a reputation for providing reliable and efficient service to both residential and commercial customers. They are known for their quick response times, attention to detail and use of the latest technology and equipment.
- Comfort Guaranteed
- The Best HVAC Company in Mobile
- 5-star Rated Service & Team
- Licensed & Insured
- Multi-Year Winner of the Carrier President’s Award
- Competitive Pricing
- NATE Certified Technicians
Choosing a Carrier® Factory Authorized Dealer, like Grayson Air Conditioning, for your HVAC services in Mobile, Alabama offers several benefits:
- Expertise: Carrier® Factory Authorized Dealers have undergone extensive training and have the knowledge and expertise to properly install, maintain, and repair Carrier® HVAC equipment. They are also up-to-date with the latest technology and advancements in the industry.
- High-Quality Equipment: Carrier® is a leading brand in the HVAC industry known for producing durable and energy-efficient equipment. By choosing a Carrier® Factory Authorized Dealer, you can trust that the equipment being installed in your home or business is of the highest quality.
- Warranty Support: Carrier® Factory Authorized Dealers offer comprehensive warranty support for Carrier® products. This means that if you have any issues with your equipment, they are fully authorized to handle warranty repairs and replacements.
- 24/7 Emergency Service: Carrier® Factory Authorized Dealers offer 24/7 emergency service, so you can have peace of mind knowing that you can call for assistance no matter the time of day or night.
By choosing Grayson Air Conditioning, a Carrier® Factory Authorized Dealer in Mobile, Alabama, you can trust that you are receiving expert service and high-quality equipment from a reputable and reliable company.
MEET OUR AMAZING TEAM MEMBERS
Financing options for your HVAC system
We understand that purchasing a new HVAC system can be a significant investment. That’s why we offer financing options to help make your purchase more affordable.
Our financing options include:
- Low monthly payments
- No interest or deferred interest plans
- Easy online application process
- Quick approval decisions
To apply for financing, simply click on the “Apply For Financing” button below. Our online application is easy to complete and you’ll receive a decision in just a few minutes. Once you’re approved, you can purchase your new HVAC system and start enjoying a comfortable home today.
If you have any questions about our financing options, please don’t hesitate to contact us. Our team is here to help and will be happy to answer any questions you may have.
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OUR TESTIMONIALs
Grayson Air Conditioning is proud to have a long history of happy customers who have left 5-star reviews and testimonials. Our clients have consistently praised us for our prompt service, expert technicians, and high-quality work. They appreciate our attention to detail and our dedication to ensuring their complete satisfaction. We have received many positive comments about our friendly and professional staff, and our ability to diagnose and repair problems quickly and efficiently. Please read some of our reviews below. As the #1 HVAC contractor in Mobile, AL we look forward to serving you!
Chris Glenn and Alan Simmons are the installers who removed my malfunctioning furnace and replaced it with a new Carrier unit.They are an outstanding team -- and came off as friendly and professional young men whom I was comfortable having in my home.Chris and Alan performed their work quickly and efficiently with minimal mess or disruption of my household. I was impressed by their willingness to answer my questions; the thoroughness of their work and their care in managing the removal and installation of the furnace units so there was no damage to my home. They repaired the flooring in the area where the furnace stands; removed and replaced the furnace closet door and frame so I couldn't tell it had been moved at all. The new furnace is working well and is not too noisy.The Grayson Service Technician I dealt with in discovering the issue with my old furnace is Aaron Lee. He, too, was prompt in arriving and clearly knew what to look for in determining my problem. I appreciate that he got back to me very quickly with his recommendations and some background information that helped me determine whether to repair the old furnace or replace it.The ladies who responded to my initial call and scheduled my service were friendly, responsive and efficient in getting the help I needed to me quickly -- even on the Friday after Thanksgiving when I made my initial call. I regret that I didn't make a note of their names so they can receive their well deserved recognition.First impressions, as those from Customer Service Reps who answer phones and schedule work for customers are often make or break encounters for me.I don't believe I have ever worked with a company that was so impressive in every aspect of their service delivery as Grayson Air. I recommend them highly.
Ariel Harris
21:20 05 Dec 23
Grayson completed the AC upgrade to our house this week by installing all new ductwork. It was a large job to remove the old and install the new in two and a half days and Chris Pruett, Brannon Kennedy, Logan and Mason did a great job. They cleaned up after themselves every day and you never knew they were here.
J Williams
20:31 02 Dec 23
The blower on my system died yesterday (11/28) and within 1 hour Ben and Terry were crawling underneath my house to figure out the problem. I know I got lucky with the timing this time but it worked out great for me. Grayson AC has always come through for me and you can't ask for more professional and polite service technicians. Thanks for keeping me out of the cold!
Steve Israel
13:14 29 Nov 23
Thank you Scott & Terry for your excellent, friendly, and timely services!
Jennifer Arrington
21:32 21 Nov 23
Had my heating unit replaced last week. Grayson guys were right on time and finished the job before lunch. Team consisted of Chris, Brannon and Mason. They rebuilt the platform and put in improvements
Martin Powell
16:48 21 Nov 23
Thank you to Scott and Terry for the routine maintenance they just performed on our 3 units. Friendly, professional and extremely competent.
Have used GRAYSON’S for around 25 years and that should tell you pretty much what you need to know about them and their employees.
Mark Wasiak
Have used GRAYSON’S for around 25 years and that should tell you pretty much what you need to know about them and their employees.
Mark Wasiak
Mark Wasiak
15:42 21 Nov 23
Allen came to my house today and provided me with great service!
FTG Vader
19:47 15 Nov 23
Mr. Ben Howell performed my scheduled Fall season maintenance checkup/visit today. He was promptly on time and service both my HVAC system and Generac unit. I feel that he did a great job, very professional and friendly. Again, thanks to Mr. Howell and the Grayson company for continued good service.
Rob Brannon
16:02 15 Nov 23
The team of Shannon B., Tyler H., Scott H. & Carolyn F. deserve 10 stars. In Aug, the central A/C went out 3 days before an elderly family member was due home from the hospital. Tyler came to check it shortly after I called. When Shannon found out, about our situation, she didnt hesitate to find the part we needed &Scott installed it quickly. They even offered to loan us a window unit, if we needed it. For years, Carolyn has been the person we call with any problems & we always get immediate attention. Thanks !!
ann cram
23:44 13 Nov 23
Allen is the best… He came out on time I got the job DONE… 10/10
Shamira Marks
21:28 08 Nov 23
Aaron did a proposal for ductwork replacement and I worked with Joey to set this job up. It was very professionally done by Matthew, Justin, Lantz, Dustin and Mason. Quick and quality work. They took the old ductwork away and put all R8 ductwork in new. Thankyou for another job well done. I have used them at my previous house and continue to use them at my new house (many years)
larry ferguson
04:16 08 Nov 23
Highly recommend this group of professionals. They arrived on time and were accommodating to my 2 year old and two dogs who were running wild around them. They were knowledgeable of their field, equipment, and services. The work they did was clean, professional, and timely.
Kelley Harrison
01:37 08 Nov 23
I have a maintenance contract and today Kenneth Cambell was the technician that came out to my house. He was professional and answered ALL my questions. I feel he genuinely wanted me to have understanding about my HVAC system.
Michelle Cox Adams Povliches
22:01 07 Nov 23
Doug came out and did a great job checking everything today!
Hannah Raines
21:52 07 Nov 23
Got an estimate fast. Great service!
David Haynes
18:06 07 Nov 23
On 11/17/23, Allen Cowart came out to do our 6 months inspecetion, he was very courtious and was on time. He went over what he inspected and made some recommendations. I would recommend Grayson AC to my friends.
Billy Howeth
17:22 07 Nov 23
Always great service! Chris Pruett and Brannon Kennedy did a great job installing my new unit today. Both were very professional and friendly. They answered all my questions and also helped me understand the new thermostat! Also, thank you to Aaron Lee for coming out yesterday and accessing the issue. He was very professional and friendly and was able to help get what I needed for the new unit!
Sonya Paul
18:12 03 Nov 23
Tyler was very polite and professional. Adjusted our generator for optimum operation quickly.
Jeff Roberts
17:07 03 Nov 23
Phillip Quinney did an outstanding job servicing our HAVC unit and installed generator on a very cold and blustery morning Wednesday Nov 1. Well Done once again to the Grayson team of professionals!
Scott Wagenknecht
15:02 03 Nov 23
Many thanks to everyone involved in the installation of my ductless system. Professional work is what you will be getting with Grayson Air Conditioning. Job was completed in the allotted timeframe. I would recommend this company without reservation.
Mr Burkett
22:05 01 Nov 23
Chris, Terry, and Brannon did an amazing job on our ductwork. They were very professional and it was a pleasure. I would recommend Grayson's air conditioning Inc. To anyone to them. I thank for your service. Chris Pruett, Terry Cox, and Brannon Keddy a big thumbs-up for doing great work, and a strong team. And keep up the good work.
Demekia Portis
16:42 31 Oct 23
Scott Hopkins, a service technician from Graysons A/C did our bi-annual service. He was very respectful, Professional and informative. I would highly recommend Grayson Air Conditioning, Inc. Our experience’s with all of Graysons employees have been all excellent. Great Job!!!Thomas CannonStanley& Kathy NecaiseStoneridge Ct Mobile
stanley necaise
17:21 30 Oct 23
Dustin P. and Alan S. were the 2 techs assigned to my repair/replacement today. They were both courteous, on time and cleaned up well once they were done. Nice guys and got the job done.
jason clark
03:16 26 Oct 23
We recently had our twenty three year old AC unit quit on one of the hottest days of summer 2023! The unit went out as we were eating dinner on a Friday evening. After immediately calling three different companies requesting assistance, Grayson Air Conditioning was the only one to follow up that night! The tech came immediately and begin to diligently work on getting the unit up and running. He then informed us that this was a temporary fix and he would need to come back on Monday to determine the permanent solution.On Monday, he returned and begin to check every aspect of the unit. He even had to spend time in our attic, with the outside temp above 100 degrees. After his review, he sat down with us and gave us a list of options. He carefully reviewed each option, its cost, its effectiveness, and its longevity. We decided on a unit and he scheduled a team to come and replace the inside and outside unit.They were very efficient and worked endlessly in making sure that every detail of the unit would be in great working order. Our home is over forty years old and we knew very little about the condition of our duct work. As they installed the new unit the old metal duct work begin to crumble. They informed us that we really needed needed new duct work.Our first thoughts were the cost, then the time it would take, and most importantly that the dust and debri removal would cause a real problem for my asthma. They reassured us the team would work in a timely manner, remove the debri from the attic in enclosed hampers, and would vacuum behind themselves daily. They said it should take four days at the most.We prepared to sleep in our camper thinking the house would not be in a safe condition for me to stay in with my asthma. However, that was not the case. Our hats are off to Chris Pruett, Brannon Kennedy, and Terry Cox. This team was so respectful of our home and its care. Each day they worked in a hot attic eight hours removing the old duct work and installing the new duct work. They then ended their day of hard work by making sure our home was left in immaculate condition! They vacuumed every entry way and checked all areas for debri or dust, including the porches and carport. A special shout out to Chris Pruett for his outstanding leadership with this team!
Dinah Byrd
20:10 25 Oct 23
I would like to thank Grayson Air conditioning especially Chris Glen, Alan Simmons, Will Whiting and Logan Woodruff for helping my family during a difficult time. They say “when it rains it pours” and it definitely does. Just a couple days before a major surgery my air conditioner went out at my house. I was unsure of how we were going to get it up and running. Grayson had a solution. They are more than just an AC company. They look out for their customers and are blessings from the Lord. Thank you for everything you guys did!
Victoria Woodruff
22:54 23 Oct 23
Tyler has been a great help with his kindness and he was informative and very knowledgeable and answered all our questions. Great service!
Tammy Wooley
15:28 23 Oct 23
Chris, Brannon, and Terry were professional, efficient, respectful of property, and incredibly personable. These three men work very well together. They were a pleasure to have working in my home.-Daria Lightfoot (had daughter type because I don't have google)
Ross Lightfoot
22:30 21 Oct 23
Allen Cowart called quickly!! I told him what we had going on and I explained that I had been living in a “Hot Box” for days! Thanks Allen for rescuing my family out of the hotness!!!!!!!
Keshia Armstead Wright
23:42 20 Oct 23
Allen Cowart did an awesome job for for us!
Ronnie Wright
23:38 20 Oct 23
Allen Cowart did a great job for us today with our service. Professional and knowledgeable.
Brett Baylor
21:16 20 Oct 23
Tyler did a fantastic job today. Very polite and thorough.
Cammy's Productions
21:49 18 Oct 23
Tyler was very nice!
Sandy HEATHCOE
21:49 18 Oct 23
We had a new central AC system installed in my shop. Tracey was very helpful, courteous an nice in arranging scheduling and helping with arranging financing. Lantx, Dustin and Logan installed the system. They were professional, neat, polite and did a great job of installing the new system in less than a day
John Lee
15:36 18 Oct 23
My family has used Grayson A/C for many years and we have always received great service. Thanks to Scott Hopkins who came out last Friday to do our regular maintenance. Scott was very efficient and professional. He was also very considerate in answering all of my questions. They are a great company to do business with, and I highly recommend them.
Rita Howell
19:10 16 Oct 23
We had to replace the entire system and redo the ventilation in our nearly 60 yr old home.Chris, Terry, Brannon and Brandt worked on it over 4 days to get it back up and running. They made everything easy and we’re done on time from their estimate. I appreciate the four of them for their hard work on it.
Nathan Smith
17:54 15 Oct 23
Chris and Brannon did a great job installing a Carrier Mini-Split system in my cottage today. The unit looks good and works great plus they also explained how the remote works and how Grayson handles the 10-year warranty paperwork.
Bob Thomas
17:32 12 Oct 23
I must commend Chris Pruitt, Brandon Kennedy and Terry Cox for an exceptional installation. They guys were very professional, respectful, and courteous. Even when they ran into issues, they were determined to provide superb service and it was greatly appreciated. Now days it is extremely hard to welcome individuals into your home. However, it was evident that the guys respected our home and were committed to ensuring we were satisfied customers. I would definitely recommend this team and will request them personally should I ever need additional services.Dr. LaKesha Brackins
Lakesha Brackins
01:42 12 Oct 23
10/11/23Before Tyler arrived, I got a call from one of the secretaries at Grayson wanting to know if it was OK for their employee to come a bit earlier in order to beat the rain (so considerate). Soon enough, Tyler came by very joyful in spite of the pending rain! He was very polite, introduced himself, and proceeded to inspect the indoor unit. He then went outside to inspect the unit there. Before leaving, Tyler left me a summary report of what he did and system status. When I asked him where to look to check if the UV bulb needs replacement in the future, he gladly did so. Thank you, Tyler & secretary!
Sonia Stone
01:12 12 Oct 23
I got a new AC unit from Grayson a few years ago and their service has always been very good. I highly recommend their service contracts also, since the techs are all very knowledgeable and professional. Today Tyler educated me on the importance of getting a UV light and how that will help maintain the unit. He was courteous and respectful of my property and did a great job!
Heather Courtney
15:33 10 Oct 23
Chris and Logan did an excellent job on installation of our new air handler they were clean and professional throughout the whole process ! I have no reservations about recommending the team at Grayson for all your HVAC needs !!!!
John Wayne
18:05 09 Oct 23
Tyler was prompt, professional and courteous! Will definitely call Grayson again!
Barbara Andrews
19:57 06 Oct 23
Tyler was awesome.
Leah Mizelle
19:56 06 Oct 23
Huge thanks to Chris Glen and Micah Frazier for installing my new AC system today. They were professional, on time, and answered my random questions throughout the installation.
Natalie McKinney
19:59 05 Oct 23
We just had our duct system replaced and installed by Justin and Lantz - they were very professional and thorough! They cleaned up the mess of the old system nicely. Would definitely recommend Grayson’s in the future!
Anna Mosley Agee
19:18 05 Oct 23
Allen and Tracy were such a blessing with getting all my unit issues solved!! Huge help! God bless both of um!
Susan Layman
18:51 05 Oct 23
Big thank you for the flexible schedule provided by Shannon for our annual maintenance which was done by Doug we enjoyed his visit very outgoing on time.Thanks so much got keeping us cool in the summer and warm in winter.John Rita Monroe
rita monroe
13:48 05 Oct 23
Matthew G, Dustin P and Alan S did an amazing job replacing our duct work in our house. I was always informed about when they were going to show up. They were professional while in the house. It was almost like they were not even there. Turned on the system when they were done and the difference in sound and the air coming out of the vents were like night and day. I would highly recommend this team to anyone that needs their ductwork replaced.
Robbie Croft
17:06 04 Oct 23
We really appreciated Doug Cordell coming to our home last Friday to service our Air Conditioner. He was so friendly and helpful. He even took time to make friends with our goldendoodle.
Romola Barnett
22:52 03 Oct 23
Grayson installed an awesome Carrier HVAC at my house. They arrived at 8:30am and finished on the dot at 5pm, exactly as scheduled. That kind of professionalism is really appreciated!Speaking of which . . . I'd like to send a shout-out to Chris Pruett, Terry Cox, and Brannon Kennedy. Y'all made my next twenty years way cool (especially in summer).
Kirk S.
22:26 02 Oct 23
Tyler came to my house this morning to see why my A/C had stopped working. Drain line was stopped up. Tyler told me to use very hot water to flush out drain line once a month, especially during the summer when the unit is running almost constantly. Great tip! Will do this faithfully from now on. Tyler was prompt, courteous, professional, and just a really nice man. I pay for Grayson’s service plan, and it is well worth the money. I highly recommend Grayson to friends and family.
Peggy Wright
15:48 02 Oct 23
Ben Howell responded quickly on a Sunday. Extremely professional and experienced. Quickly found the problem and fixed it. Grayson is now the air conditioning service I'll be using in the future.
Renee Morgan
15:22 01 Oct 23
Lance & Justin did a fabulous job installing my attic tent
Veronica Davis
13:54 29 Sep 23
Allen was a great technician & gentleman. Need more like him in the work industry. Please give this man a raise. Such an asset to your company.
Becky Alvidrez
15:57 28 Sep 23
Tyler, Ben, and Brandt changed out the AC units for my mother in law. Super respectful, hard working, and professional. They should get 6 stars. I give these young men and Grayson AC the highest recommendation. Tyler, Ben and Brandt reflect the high standard of your company.
chip roberts
20:30 27 Sep 23
Allen Cowart just came out for our fall service. Allen and Grayson Air Conditioning provide the great service and customer service that I miss from long ago….these guys do it right! Thank You
TONY COOPER
16:03 27 Sep 23
Tyler came out for our maintenance inspection today and I have to say he was very polite and knowledgeable! Highly recommend Graysons Air Conditioning! Never had a bad experience with them! Looks like a fun place to work!
Maurry Malcomb
20:26 25 Sep 23
Doug Cordell was professional and very personable, he did a thorough job checking our two units. We will continue to use Grayson.
Ellen Reiter McCarty
21:43 22 Sep 23
Had a thorough checkout of our two systems today by Doug C.
Gene McCarty
20:57 22 Sep 23
Cris Pruett, Terry Cox, Brandt Givens, Chris Glen, Brannon Kennedy, and Joey Pettis we’re the crew sent to replace my AC unit. They did yeoman’s work and were polite and affable. Thank you!
Mel Leggett
13:15 22 Sep 23
Grayson came to my house the same day my A/C went out and had my new unit in within two days. They put in a window unit in the meantime. I wanted to thank several people who helped me through this process!! Doug, Tracy, Terry, Chris, and Brandt.
Paula Brannan
03:28 21 Sep 23
Tyler serviced my air-condition. He was on time and done a great job. He was very friendly and professional. Thank you Tyler.
Gail Wright
19:12 20 Sep 23
The team at Grayson took excellent care of us from start to finish. Their installers were clean, efficient, and very detail oriented. The entire process was a breeze.
Brad
20:49 19 Sep 23
Great experience with them. If something is wrong they come out and get you cool again
Jason Reed
20:45 19 Sep 23
Tyler was very knowledgable and professional!
Scott Pate
19:56 19 Sep 23
Grayson has always been amazing for us! Allen Cowart this past time did an incredible job. Very thorough and kind. 5 stars always!
Caroline Carithers
18:42 16 Sep 23
Tyler was 👍
Anne Moore
02:06 16 Sep 23
I meant to post this when it happened, but I had Grayson install a new unit for me this summer and I did a great job sometime later on a Sunday was not cooling properly called them. They sent Doug out very quickly. Doug immediately identified a problem turned out to just be simply a breaker overloading, which he fixed in a matter of minutes, and I was very happy with the service he provided
Darrell Mims
19:27 15 Sep 23
Allen was out this morning for our fall check up!☺️ As ALWAYS….the best service! On time, professional, friendly, etc.! We appreciate y’all! Thank you! Beth and Chris
Beth Calametti
14:55 15 Sep 23
Grayson has excellent customer service. Ben came right in to survey the problem. Ben was courteous and got me cooled off after a well ofproblems with another a/ C company. Chris Pruitt, and Alan Simmons came in and did all of the hard work for me. They were extremely professional and very courteous, and were only concerned with my concerns being a disabled senior in the heat of summer. All three of these gentlemen should be rewarded with some kind of excellence from Grayson air conditioning. If you need an air conditioning company that you can depend on with excellence in their character and professionalism, thank you Grayson, Chris PRUETT, Alan Simmons and Ben. Grayson has. excellent customer support. Ben came right in to.survey the problem then was able. to get me cooled off as a disabled senior.. Thank you again to Ben, Chris and Alan!!
Lacy Hilliard
21:15 14 Sep 23
Tylers Hensarling from Graysin AC was here today. He called ahead to let ys know he would be at our house in15.minutes and he was!!
He was knowledable, professional and couteous. He advised on sime services that could be useful and explained them and our options in detail. Thanks we appreciate you!
He was knowledable, professional and couteous. He advised on sime services that could be useful and explained them and our options in detail. Thanks we appreciate you!
Lynne Bright
20:32 14 Sep 23
Special Thanks to Tyler Hensarling was a pleasure to talk to. He was very knowledgeable and was at ease explaining what he was doing and why he was doing it.
lynne bright
20:10 14 Sep 23
Doug came within 30 minutes of calling Grayson because our a/c unit wasn’t cooling. He diagnosed the issue within minutes and had the issue resolved in less than half an our. The whole thing took less than an hour and a half from the time we called and the time our a/c was working again. Doug is a great guy and cannot thank him enough!!!
Michael Daugherty
21:27 13 Sep 23
Allen Cowart did a great job. Right on time and very efficient. Highly recommend. 5 stars!
Pat Williams
14:38 13 Sep 23
Tyler Hensarling saved us from having a hot night sleeping. He came out promptly and fixed our problem quickly.
Kristine Frantz Henderson
22:11 11 Sep 23
Five stars to Tyler Hensarling! Very efficient and knowledgeable service. Very courteous and informative!
Thanks Tyler for taking care of the problem so quickly!!!
Thanks Tyler for taking care of the problem so quickly!!!
Kelly Stewart Lynch
21:27 11 Sep 23
We had to replace our downstairs ac system. Matthew Gafford and Chris Motes from Grayson came right on time and did a professional and efficient job. We could not be more pleased.We have used Grayson for more than thirty years and recommend them highly for any HVAC project or problem you might have.
Anne Smith
21:00 11 Sep 23
Aaron Lee came out and gave us a quote for our repair and was extremely helpful. Chris Glen and Justin Hollingshead did a fantastic job installing our new unit. Lifeguard Ambulance Service in Mobile is certainly grateful to have a cool office again! We will definitely continue using Grayson and recommend them to others.
Raechel Thrash Elmore
20:13 11 Sep 23
I’ve used Grayson AC on two occasions and received excellent service both times. Recently, my unit went out after hours and Allen came out quickly and had my unit up and running in minutes. Highly recommend Grayson AC!
Jerry Fretwell
21:24 09 Sep 23
Aaron Lee evaluated the a/c problem and presented all options and cost clearly. He did not try to sell something I didn’t need. Chris Pruett, Chris Glen, and Brannon Kennedy were pleasant and courteous. Called before they came at 8am. Not sure they stopped for a break except lunch and worked all day. Cleaned up well and explained the new unit ins and outs before they left. Thank you!
Elizabeth Stubblefield
22:28 07 Sep 23
Great job Tyler! He has to deal with all of my dogs the whole time too!
Jan K. Finney
21:52 07 Sep 23
Doug C did a great job at getting my air back in check!
Michala Weaver Willard
20:22 07 Sep 23
We've had several positive experiences with Grayson. Our most recent was a mini-split installation. Chris G. and Justin H. were professional, on time, and very courteous. They explained everything I needed to know and completely cleaned up the place after the installation. Because of professionals like Chris and Justin, we'll continue using Grayson for all of our HVAC needs.
R M F
18:16 07 Sep 23
Terry Cox, Chris Pruett and Brannon Kennedy have installed two units at Bowlero Mobile now and have done a phenomenal job!! Thank you guys for looking out for us 😁
Caitlyn Johnson
20:20 06 Sep 23
I had the pleasure of meeting Chris p Brannon k and terry c at the bowling alley where they were replacing the AC and I just wanted to come on here and brag about how professional and well mannered they were to us! Great guys!
Mark Helding
16:15 06 Sep 23
Allen Cowart did a great job and was very pleasant on servicing our two units. Grayson Air is absolutely great to deal with all your AC needs.
Cinda Parker Bayer
15:50 06 Sep 23
The time finally came and we had to get a new unit. Dustin, Matthew and Logan were sent to install and they were fabulous to work with. They were friendly, informative and even made sure to clean up their mess :). I highly recommend Grayson!
Lauren Aldred Tholl
22:58 05 Sep 23
Allen did an amazing job helping us out.
5ɸ4彡TRENT亗 Gaming
15:49 04 Sep 23
Allen did a good job, help us at Jersy mikes with our a/c when the power went out
Tierchy
15:49 04 Sep 23
Allen came out and fixed our AC unit in record time. Super happy to not be sweating today!
Daphne Hammond
14:36 04 Sep 23
I want to thank Grayson for the great service. I called Grayson to check our systems it was not cooling. Aaron Lee arrived and checked the unit and found the evaporator stopped up and the heat exchange rusted out. He informed us and made up several estimates for new unit and explained each one of the to us. After we decided on a system Aaron set it up for them to replace the system. On Friday morning Mattress Gifford, Chris Motes, Logan Woodruff and Brandt Gaven arrived and installed 3 window units to keep us cool while they removed our old system as my wife is on oxygen and has to stay cool.aftef removing the old system they installed the new system with new copper tubing and wiring. It was 106 deg outside and probably 150 are more in the attic but they worked thru it. After the system was up and running they cleaned up and land scape around the new condenser unit. They then explained to us how to use the new thermostat. On the following Thursday Aaron Lee came by to check with us and make sure everything was working correctly. I want to thank the guys on a great job. We have a maintenance plan with Grayson on our home generator also. Thank you Grayson and all your technicians.
Edward Nurse
16:15 01 Sep 23
Just switched over from a competitor that we have been using for about 15 years. My service tech, Tyler, was professional, friendly and thorough. Grayson will be now taking care of my home, rental home, business office and 5 restaurants. Very happy so far!!
Lovetotravel
23:49 30 Aug 23
A/C out on Saturday and Doug had us going again before 8am! Very professional and knowledgeable. Thanks!
Alex Tholl
18:00 30 Aug 23
My family and I returned from a trip at 7:30 pm on a Sunday and our AC was out. By 9:30 pm, it was back on. Allen C was our tech and he was great! Incredibly knowledgeable and helpful!Also had another AC unit installed today by Chris G, Micah F and Justin H. They did an incredible job. Even went and checked out the duct system on our other unit and made a repair without us even asking.
Clay Agee
22:31 29 Aug 23
These Duct guys need double bonus for working in the hottest days of modern times. They were amazing! Hats off to Lantz W., Alan S. and Josh M.
Ron Brill
17:47 29 Aug 23
Doug did a great job on a/c. He did service while he was here . super nice!!!!!!!!!!!
Darlene Hudson
15:16 29 Aug 23
I just had my more than 20 year old central air conditioning and gas furnace replaced with a new upgraded "21st century" variable 5 speed system. After the installation, there was an immediate noticeable difference in the rapid cooling power of the new system (we knew that part). Andrew and Billy (the air techs installing the system) were exceptional, pleasant, and conscientious workers. Outstanding attitudes and ability to quickly and efficiently complete the project. I was happy that they took time answer all my concerns and questions about the new system from start to finish.I could see that these guys care about about the quality of their work. And they payed attention to my family's specific home improvement needs. I am very pleased. And I am looking forward to lower power bills and a comfortable home where my family can live and work. Super job.VanceP.S.earlier this morning (08/28/2023)— our unit was long overdue due for a maintenance checkup. luckily Doug was able to quickly evacuate the condensation lines and restore proper drainage to the main drain line. the unit would have continued functioning because auxiliary drainage lines were installed properly and functioning properly.(i was working off site)the custodial staff here at the residential / home business —reported that Doug was able to access the attic space, assess the problem, fix it and then get out of there. so that we could return to our work organizing our workspace —there are a few issues with functionality and connectivity with the smart remote thermostat but based on recent interactions with their office manager I’m sure we can get up to speed on how to take full advantage of connecting the unit to the internet for 24 hr monitoring capabilities. including installing firmware updates and using the app allowing to change settings remotely.thanks to Doug for his efficiency and good communication. “five star rating“ —-he deserves a double bonus for helping us —esp. considering that we are short staffed.sincerely,vance
vance smith
02:49 29 Aug 23
Chris and Terry were very professional when replacing the inside and outside AC Unit on Friday. Great set of guys you have working for your company. Angie also came by and asked how she could help clean up.
Amanda L. Lutman
23:12 27 Aug 23
Today Allen came out to help with my aircondition he did a great job
Bettye Hendricks Russell
20:30 27 Aug 23
Aaron and Doug have come out to our home and the weekend 2 separate times and have gotten our poor AC unit going again in 103 degree heat. They were timely, polite, efficient and just amazing techs!!!! Thank you so much for keeping us cool until we can get our new unit on Tuesday!!!!
Melanie Clements Martin
17:40 27 Aug 23
Fast and friendly service. Doug was great and saved us in the 100 degree heat on a Saturday evening!
Carrie Spain Waldrop
23:14 26 Aug 23
First Phillip Quinney came by in answer to our inquiry to your company. He is a very polite and knowledgeable young man. It took a short period of time and we had our quote. The young guys, doing the install of the new ducts , were very polite and professional in the performance of their task! From Tracey, in the office , to the install crew of Lantz, Alan, Josh, Micah and Joe were prime examples of why we chose Grayson Air Conditioning to handle all of our needs.
john monroe
20:18 26 Aug 23
Great price and great service! Phillip Quinney was able to find and diagnose the problem quickly and Chris Motes, Logan Woodruff, and Matthew Gafford provided us with excellent service installing a new AC! Would highly recommend this company!
Noah Channell
12:53 26 Aug 23
I would definitely recommend Grayson! Ask for Doug!! He was extremely helpful and fixed my AC promptly!! Thank you so much!!
Raina Welch Livingston
01:47 26 Aug 23
Doug was great. Came to my house late on a week night. Thank you so much Doug for fixing my AC.
Roxanne Sheffield Lilly
01:33 26 Aug 23
Doug was an awesome person to come out on a Friday night and fix the AC!! Thank you Doug!
Victoria Schumann
01:31 26 Aug 23
Doug was super helpful and great! He fixed our AC and gave us a quick crash course on air conditioning!!
Alainna Bustria
00:32 26 Aug 23
Very nice people
Terry Cox
Chris Pruett
Brannon Kennedy
Terry Cox
Chris Pruett
Brannon Kennedy
Yuan Mei Asian Noodle Chinese Style
00:31 26 Aug 23
Doug came out to help me today and he was so nice and did a great, quick job!
Jasmine Stawarski
00:25 26 Aug 23
Allen Cowart and Tyler Hensarling came the same day we reported a problem with our AC. They did excellent work, didn’t charge us for a minor repair and brought up our garbage can from the street as an added bonus!
Debra Walks
17:28 25 Aug 23
AC went out and Phillip helped get everything back going again. Everyone was very knowledgeable, kind, and professional.
Matt May
00:20 24 Aug 23
Quickly responded to my call when upstairs system went down. Aaron came out at night to get it going enough & spent several hours to keep me cool until new unit installed next week. Billy & Dustin worked 8 hour today installing downstairs unit.
Lois Bolter
23:04 23 Aug 23
Thank you so much Grayson Air Conditioing for sending Doug out so quickly this afternoon to fix our unit! We are much cooler now on the hottest day of the summer
Victoria Frischhertz
19:02 23 Aug 23
We had a great experience with Chris P, Terry C, and Brannon K with Grayson when they came and replaced our indoor unit. They were on time, professional, quick and everything began working again very quickly! Would recommend!
Ashley Reinsmith
17:30 23 Aug 23
Had a new unit put in. The guys are amazing. Thank you Chris P., Brannon K. And Terry C.Very professional. Courteous and all out great at their jobs.
Ron Brill
13:39 23 Aug 23
My mother and I was without a working air-conditioning for 3 days. I finally called Grayson and a technician came out the same day. Scott was my technician. He found out exactly what the problem was. He fixed that and installed a float switch which my unit didn't have. He made sure everything was working properly before leaving. He patiently listened and answered all my questions. Scott was professional, courteous, and kind. Thank you so much! I recommend Grayson to everyone.
Zennia Moppins Calhoun
21:55 22 Aug 23
Cant say I know much about the Business, I can tell yall Richard Ridge the owner will go above and beyond to make his customers 100% satisfied, whether it be in his Air Conditioning business or his business dealing with his autos.. It hard to find individuals who will stand behind what they sale, Richard is that type of Individual... From the dealings I had. I would highly recommend Grayson Air Conditioning for all your cooling needs.... Mark Edwards... 8/21/23...
Mark EDWARDS
21:23 22 Aug 23
My experience with Grayson, heating and air conditioning was superb. They were professional, courteous, and very experienced. If I had to rate Chris Motes, Logan Woodruff, and Matthew Gafford on a scale of 1 to 10 they would all get a 10 for their kindness, respect, professionalism that was given to me and shown to my home.
Deiadra Freeman
19:49 22 Aug 23
We called last Wednesday saying our house was 89 degrees at 8 pm and we couldn’t handle it anymore. Grayson Air conditioning put us on the books for the following Monday and brought us a window unit to use until they could see us and put in a new unit. We highly recommend them! 10/10 service and communication.
Special shout outs to:
Chris P
Brannon K
Terry C
Chris G
Justin H
Special shout outs to:
Chris P
Brannon K
Terry C
Chris G
Justin H
Mallory Sullivan
17:38 22 Aug 23
Chris P., Terry C., & Brannon K were so professional & it was such a pleasure having them install our new 3.5ton gas furnace even though it made my wallet cry a lot. But my last 23 year old Carrier really lasted a good long time, so I shouldn’t be that upset, it had run it’s course. And Allen C. also did a phenomenal job diagnosing our problem & it was a pleasure working with him as well. I definitely recommend Grayson! They are top notch & even lent us a window unit until ours got replaced, EXCELLENT customer service, 5 stars!!!
Kathryn Boylan
16:55 22 Aug 23
Retired disabled veteran moving back to Alabama. Had constant issues one over another with my local company after having a Carrier Infinity 4 ton installed on a 2,200 square foot rancher. Turned out they just didn't have the equipment or expertise needed....Called Grayson after talking to a retired HVAC friend of mine. Aaron Lee showed up at the house, explained what was wrong and got me back up and running in no time to beat this 103 degree August heat wave. Easy choice. Sate of the Art maintenance equipment and 5 Star technicians that are always professional. Best customer service desk ever. Everyone seems like family. Please folks don't go through what I did.... Stop wasting time and money, have it done right the first time. This company has built something special. Make Grayson your only call. I promise you will not regret it. I rarely give 5 star reviews but today I do. Thanks Aaron! 👍
Robert Moshell
00:34 22 Aug 23
Wanted to give a HUGE thanks to a couple of guys over at Grayson on 8/18
Lantz W.
Dustin P.
Josh M.
Micah F.
Billy L.
Thank y’all so very much it was so very hot in this clinic and y’all were very sweet and worked very hard in this hot clinic to make sure that we could go back to having a crazy yet cozy clinic again.
Shae
Small Animal Clinic
Lantz W.
Dustin P.
Josh M.
Micah F.
Billy L.
Thank y’all so very much it was so very hot in this clinic and y’all were very sweet and worked very hard in this hot clinic to make sure that we could go back to having a crazy yet cozy clinic again.
Shae
Small Animal Clinic
Shae'lyn Hebert
21:45 21 Aug 23
Aaron Lee was amazing and explained exactly what was causing our air conditioner to not be working efficiently!! We are back up and running now thanks to him! The response time was also extremely quick.
Anna Lisa Tessier
19:47 20 Aug 23
Your staff member Doug was great at explaining the problem with my AC. I can say he new what he was doing and he was also very kind, Many thanks Carmen Thomas🙂
Carmen Thomas
22:39 18 Aug 23
Doug Cordell came out here this morning, did a thorough inspection and got my AC blowing cold again. Thanks for the great work!
Mark LaRose
15:52 18 Aug 23
Scott hopkins came out and did a great job. He was so nice and friendly and explained everything to me and did all the right things. Thank you again scott.
Linda Hammond
15:44 18 Aug 23
Grayson installed a new AC at my home and I’m very pleased with the results. Terry C., Chris P., Brannon K, Brandt G, and Dustin P were very professional and efficient. I also had a great experience with Allen C. on a service call the day before.
Bryan Blow
13:09 18 Aug 23
We have used Grayson Air for years.Aways wonderful services.Today we had a new AC Unit installed .Chris Motes,matthew Gafford,Logan Woodruff were our installers. They were very couteous, professional and Timely.Highly recommended.
Tijuana Fort
22:07 17 Aug 23
Allen from Grayson did was out today very good service friendly and reliable would recommend
Louise Godwin
00:32 17 Aug 23
So thankful that Scott Hopkins was able to come by our office and fix our ac this morning. He was very professional and efficient!!
Allison White
19:18 16 Aug 23
Thank you Scott Hopkins for the quick and professional response this morning at our office. Scott was so kind and efficient and we were cool and comfortable again.
Missy Gilliland Underwood
19:17 16 Aug 23
Thank you to Scott Hopkins for the quick and professional service you provided this morning in repairing our ac. It was a pleasure having you in our office.
Lee Redditt
19:14 16 Aug 23
Great service! Thanks to the installers for all the hard work in this extreme heat! They installed a new unit. They did a great job. I can not say enough about Aaron L.(Performed Initial visit), Matthew G., Chris M., Logan W., Will (Manager) and Tracy (Office)! The nice lady came behind the guys and cleaned up and she did a good job as well. I apologize I didn't get her name before she left today. So very pleased with every thing that happened today. We have been using Grayson since at least 2011 and have only had great things to say about them. They were punctual, courteous, and made sure to answer all questions. I don’t hesitate to call or refer Grayson for any Air Conditioning issues.
Derreck Williams
03:31 16 Aug 23
Outstanding company from the initial phone call to the follow up after the estimate. Everyone cares, everyone is doing a great job. Lady on the phone was great, efficient, professional and got a tech out same day. Tyler was the tech and was absolutely wonderful. He was so patient with my mom (in a hot house), answering her every question and showing her pictures of the issues that had previously only been described to her. She was so impressed and grateful. We got a few quotes, and what it came down to for her was the bottom line. She went with the lowest cost quote, which was not really apples to apples due to the equipment used. But that's what my mom wanted. If you are looking for top quality equipment, an extremely well-run company, knowledgeable techs that are going to do the job right - Grayson is a great choice. On top of all that, they make it affordable for anyone with "top of the line" as their most important criteria by offering interest-free financing! (not sure if you have to qualify or what but I was very impressed by that option). Thanks to everyone we dealt with - we appreciate your time!
Ashley Kyser
15:18 15 Aug 23
Grayson answered phone promptly every call and got to us same day. The technician, Allen, was freindly and forthcoming with all information and did a superb job with diagnosis and repair. A follow up call to confirm all systems were still running was very professional and most appreciated.
Mike Powell
22:56 13 Aug 23
Chris, Brannon, and Terry came out to install a new HVAC system in my home. Such a Friendly and professional group of guys. Even in 100+ degree heat, these guys were all smiles. They did an excellent job on the install. Everything is done to such a high standard and with a "white glove" treatment. They laid floor coverings in my home and there was no sign they were even here when they left, aside from the new unit installed. Joey (manager) stopped by during the install to say hello and check on progress. After all was said and done, Mrs. Angie came in to make sure everything was clean. From quick scheduling, to prompt and on-time service, we say "Thank you Grayson Air Conditioning for making this process smooth and painless".
Brad Garlotte
23:02 11 Aug 23
Aaron came out ON TIME and had my unit fixed in about 15 minutes. Thanks Grayson for getting rid of my home/sauna!! Would highly recommend!
Dave Parker
20:08 11 Aug 23
Grayson Air conditioning, Inc are the best! Recently they installed a generator for us and the did an excellent job. They handled everything and all the details. Thank you so much. Today, they installed a new attic ladder. They crew of Chris Motes, Dustin Payne, and Logan Woodruff took care of business. They cleaned up after the installation and made sure we were satisfied. The professionalism and thoughtfulness of the office staff and the work crews are so refreshing. Even when the weather is hot they stay cool and get the job done. KUDOS to you for jobs well done.
Barbara Broome
19:28 11 Aug 23
Super impressed with Grayson Air from the sales team of Will and Scott to Joey and all the installers. Very professional, courteous and hardworking team. Great service! Thanks to the installers for the hard work in the heat !! Alan, Logan,Josh,Lantz ,Brandt and Chris ! I definitely made the right decision to use Grayson Air! Thanks again!
Cindy Huff
00:44 11 Aug 23
Doug Cordelle was the tech dispatched by Grayson A/C.He was very professional, on time and quite personable.I would certainly recommend him and Grayson A/C.
Greg Delburn
17:42 10 Aug 23
Doug Cordelle at Grayson serviced my AC today! Super amazing service he’s very knowledgeable, professional and really appreciate the service I received from him and Grayson AC. My parents use Grayson as well and are very pleased. Money well spent! ⭐️⭐️⭐️⭐️⭐️
Marshall Meadows
16:58 10 Aug 23
Doug Cordell did a fabulous job on my air conditioner yesterday. He informed me of what was going on, showed me exactly what was wrong, and fixed the problem quickly. I appreciate how informative he was and was impressed that they were able to send someone out so soon. Thank you so much!
Tara Roberts Thompson
13:05 10 Aug 23
Chris Motes and Logan Woodruff came this morning to replace an evaporator coil in one of our heat pump units. I was pleasantly surprised when they called 15 minutes before arriving and then introducing themselves at the front door. Both gentlemen were very polite and courteous during the repair process. Their professionalism, work ethic, attention to detail, cleanliness and efficiency in completing this job are commendable.
Kudos to Service Technician Scott Hopkins for thoroughly checking out the unit and diagnosing the initial problem quickly.
Kudos are also in order for the staff in keeping us informed when parts were ordered, when parts arrived and then scheduling in a very timely manner. Top notch company with top notch employees.
Kudos to Service Technician Scott Hopkins for thoroughly checking out the unit and diagnosing the initial problem quickly.
Kudos are also in order for the staff in keeping us informed when parts were ordered, when parts arrived and then scheduling in a very timely manner. Top notch company with top notch employees.
Kenny Helton
02:36 10 Aug 23
Doug Cordelle was arrived quick and fixed the ac within 20 minutes. Great job!
Jack Davenport
18:44 09 Aug 23
Chris Motes and Logan Woodruff installed my new unit with the utmost respect, courtesy and clean. Thank y’all and also Tyler Hensarling. Great job❤️
kelly murphy
00:14 09 Aug 23
The 3 guys that came to help me out were real amazing guys. Very professional but also very hilarious aswell, thanks for coming to help Chris, Brannon, and Terry!
Derky Jerky
17:25 08 Aug 23
Excellent service!!!we recommend Christ Terry and Brannon They doing good job they are nice AC guys
Nartanonk Tongkul
17:22 08 Aug 23
Excellent service!!!we recommend Christ Terry and Brannon They doing good job they are nice AC guys
Nartanonk Tongkul
17:17 08 Aug 23
Aaron Lee did a very good professional job and had a very good attitude.
Thomas Weir
17:05 08 Aug 23
Doug was amazing. Fixed our AC fast and was very friendly. Thanks Doug!!!
Cecilia Scott
20:44 07 Aug 23
Thank you Doug for fixing our air today! He did an awesome job!
Heather Watts
20:44 07 Aug 23
We love Grayson! Ben Howell did an excellent job on maintenance! So friendly and respectful! The pups even enjoyed the attention he gave them. God Bless!
Kimberly Woods
14:22 07 Aug 23
A technician by the name of Allen came out to my home today(8/4/23) to give us a diagnostic on our a/c unit that wasn't cooling anymore.. Allen is the best..he went above & beyond in telling us the problem w/ our unit.....he was courtesy, knowledgeable, explain the problem to the fullest, friendly, & respectful to the customers..we couldn't have gotten a better technician..HE DID A SUPERB JOB IN DIAGNOSIS OUR ISSUE..HE IS THE BEST..will use Grayson a/c service again...keep up the good work Allen!!! Thks sooooo much!
Angelia Weston
22:34 04 Aug 23
The team of Tyler, Chris ,Brannon, and Terry are a professional bunch. Did the new install, with every working, and cleaned up. Thank you.
Mark Hutcheson
10:14 04 Aug 23
Great experience with Grayson techs today. Highly recommend. Courteous, helpful and very professional.Thank you Lantz Waters, Alan Simmons, and Josh Maples!
Nga Finch
23:00 03 Aug 23
Doug Cordelle was extremely kind & patient while working with us. He explained everything & didn’t mind all my questions. 5 stars!
Peach S Smith
21:00 03 Aug 23
Chris, Brannon, Terry, Chris, Matthew, Logan, Micah, Josh, and Angie were true professionals.
Jimmy Pierce
23:50 01 Aug 23
We had a great experience with Grayson! Chris, Brannon,Terry,Micah,Logan,Matthew,and Chris were all very professional. Angie did a super cleaning job! Thank you all!
Cathi Pierce
Cathi Pierce
Cathi Roy Pierce
23:45 01 Aug 23
Aaron Lee did an excellent job troubleshooting our air conditioner and saved us from having to buy a new one very knowledgeable pleasant and explained everything he did glad to recommend Grayson for all your air conditioner or generator needs
Marsha
19:54 01 Aug 23
Installed new unit. Did a great job. Can not say enough about Chris, Matthew and Logan. They were really professional. Angie came after the guys left and cleaned up and she did a good job also. So very pleased with every thing today. We have been using Grayson since 1988 and have only had great things to say about them.
bill burnham
20:03 31 Jul 23
Great service and extremely helpful technicians. Aaron was extremely helpful diagnosing my problem with my old unit and Matthew and Josh did a great job on the install! Will definitely continue to use Grayson going forward. Have had them out a few times now and always been pleased.
Eric Gunderson
03:47 30 Jul 23
Tyler came out and got my AC up and running again. He was helpful and very professional.
Jim Salt
23:38 28 Jul 23
Alan, Lantz, Alan and Tracy did a great job installing our AC inside unit today. they were all very nice, cleaned up after them selves. We only use Grayson for our cooling and heating needs. I will recommend Grayson to anyone that needs AC work done
Mona Ammons
20:43 28 Jul 23
Our units needed serviced and Doug did a great job despite the brutal heat. He was very knowledgeable and helpful - yet another one of the reasons we have been Grayson customers for years.
Rhonda Rowell Bedsole
18:06 28 Jul 23
After three long, hot days with a broken air conditioner, Grayson Air Conditioning came to the rescue! Advance workman, Scott Hopkins arrived to determine the next course of action…a new air conditioner needed to be installed.
Many thanks to Grayson Air Conditioning for their expert guidance through this process. Many thanks to Scott Hopkins and the Installation crew, Chris Pruitt, Terry Cox and Brannon Kennedy for their professionalism while completing the job!
Many thanks to Grayson Air Conditioning for their expert guidance through this process. Many thanks to Scott Hopkins and the Installation crew, Chris Pruitt, Terry Cox and Brannon Kennedy for their professionalism while completing the job!
Carolyn Oyler
21:44 27 Jul 23
I have had 2 different service calls from 2 different Service Technicians in the last 2 weeks and just wanted to say I truly appreciate the Professionalism from each one of these guys. My first problem was an A/C breakdown problem the other was a owner operator issue. I must say Scott and Doug held themselves to the highest quality standards any customer could ask for, thank you gentlemen for what you do and better yet how you conduct yourselves while serving the public. Grayson customer for Life!!
Bryan Tullos
19:22 27 Jul 23
After 20 years our out of date 5 ton Carrier unit gave up the ghost. Grayson has serviced our AC system for many years now, and responded promptly. The installation and replacement work was done without a hitch, all in one day. Could not have been more pleased with the crew, Chris, Justin, and Micah.
Harold Parkman
17:59 27 Jul 23
Just getting around to posting this review—we had some work done in June by Grayson which involved being at our house for three days. Everyone we encountered in the office as well as the workers on the job were great. The project manager even accommodated us when I asked whether his team could take lunch at a specific time so I could take my son to his swim lessons. I knew I would be a strange ask, but he did not hesitate to accommodate us. The workers doing the job in our attic were very friendly and answered allllllllllllll questions I had. I appreciate a job well done as well as great customer service.
Cassie Sheffield
16:51 27 Jul 23
Grayson AC has been our AC installation and repair provider since moving to Mobile over 3 years ago. They're on time, courteous, and in this latest work done made sure not to damage any of garden plants around the installation area. Dustin, Collin, Brandt were great to work with on the installation. Scott did the initial visit to ID the problem that we were having and laid out our options clearly without overselling.
Danielle Haiden
22:04 26 Jul 23
Because Of Terry, Chris, And Brandon, my Next Ac Unit Will come From Grayson. I Had A Car Issue At The Bowling Alley and They Stopped To Help Me. I Really Appreciate Their Kindness, Grayson Your Blessed To Have Such Amazing Employees.
Piper Blanco
21:02 26 Jul 23
Grayson A/C is the best our A/C went out they ordered the parts stayed late to make sure all was OK and even brought out a Window unit for us to use till it got fixed and that's why I have been with them for many years Thank You So Much !!!
Julia Murphy
00:16 25 Jul 23
Ben just came out and serviced our AC that went down! He could not have been more professional, polite and punctual. He rapidly diagnosed the issue and fixed it immediately. On the hottest day of the year he came to the rescue.
Woody Josh
23:55 21 Jul 23
My entire a/c unit (yes, both outside and inside) decided this past weekend would be a GREAT time to break down completely -- especially since highs were slated for the upper 90s with no rain in sight. I am heavily involved with animal rescue (especially feral/stray cats & kittens) so I asked members of my group chat who they would recommend and at least 10 of them immediately said Grayson. This was around 10pm Friday evening so I decided to call to try and get on the call out list for Saturday. A very nice technician, his name was Allen, wound up calling me back within 5 minutes offering to still come out that night just to see if he could make it any cooler. I assured him we weren't going to be a quick fix and it could wait until the next day.
Allen was at my house the next afternoon and tried every trick in the trade to get the inside temperature just one degree cooler. After almost two hours I knew it was a lost cause and it was time to talk about replacements, their costs, and a time line; thankfully all of the options were reasonably priced and we went with the one that fit our needs. While Allen was here, though, he got to meet my 5 year-old Great Dane, Khyah and he could tell we were getting very concerned about her health and being unable to cool off. So, not only did Allen get us scheduled for installation in less than 4 days, he was also kind enough to bring over a small window unit specifically for Khyah so she could finally relax!
Wednesday morning (yes, today!) rolls around and here comes Grayson Air Conditioning, Inc. driving down my street BEFORE 8am!! Chris Pruett, Brannon Kennedy, and Terry Cox were definitely the heroes of this household today. It was a pleasure having the three technicians/installers working in my home and I very much appreciate them taking the time to actually almost show me/teach me when I had questions instead of rattling off a bunch of words. They behaved very professionally and reflected very well on the business over all. I am exceptionally pleased (and relieved) that I chose Grayson Air Conditioning, Inc.
Allen was at my house the next afternoon and tried every trick in the trade to get the inside temperature just one degree cooler. After almost two hours I knew it was a lost cause and it was time to talk about replacements, their costs, and a time line; thankfully all of the options were reasonably priced and we went with the one that fit our needs. While Allen was here, though, he got to meet my 5 year-old Great Dane, Khyah and he could tell we were getting very concerned about her health and being unable to cool off. So, not only did Allen get us scheduled for installation in less than 4 days, he was also kind enough to bring over a small window unit specifically for Khyah so she could finally relax!
Wednesday morning (yes, today!) rolls around and here comes Grayson Air Conditioning, Inc. driving down my street BEFORE 8am!! Chris Pruett, Brannon Kennedy, and Terry Cox were definitely the heroes of this household today. It was a pleasure having the three technicians/installers working in my home and I very much appreciate them taking the time to actually almost show me/teach me when I had questions instead of rattling off a bunch of words. They behaved very professionally and reflected very well on the business over all. I am exceptionally pleased (and relieved) that I chose Grayson Air Conditioning, Inc.
Eileen WhoDat Corkern
23:51 19 Jul 23
Install crew: Lantz, Alan, Josh
Did a great job! Thanks for the service!
Did a great job! Thanks for the service!
Christopher Paul Hiscox
22:07 19 Jul 23
We always have good service when we call. Scott Hopkins came the other day to do our yearly service. Scott has a great personality and very professional and knowledgeable about their products. I would highly recommend them.
Gloria Mcintyre
14:55 19 Jul 23
We’ve spent the last 2 days with Lantz,Alan and Josh, who installed a duct system in our home and they were absolutely Professional, quick and the most importantly; CLEAN!!!
Dee LaForgia
21:20 18 Jul 23
Grayson is extremely reliable and responsive - even on nights and weekends. I had a flooding issue with a clogged A/C drain over the weekend and Allen C could not have been nicer and more helpful, teaching me how to check the exterior drain output and installing a switch in my unit to ensure it doesn’t flood again. Would absolutely recommend them to anyone in need of A/C services.
Laurie Hasley
19:30 18 Jul 23
Grayson will stand behind their work. My first tech was Will, who is now a manager. I remember his name because of the care he put into his job.
Today Scott Hopkins came out and he was top notch. Scott took the time to listen to my question and provided me with sound advice and addressed my concerns. I can guarantee that I will remember Scott's name for years to come.
Thanks for being such an awesome company with great employees. Not all contractors are created equal.
Today Scott Hopkins came out and he was top notch. Scott took the time to listen to my question and provided me with sound advice and addressed my concerns. I can guarantee that I will remember Scott's name for years to come.
Thanks for being such an awesome company with great employees. Not all contractors are created equal.
Andi Alford
20:22 17 Jul 23
Called around 8am, they had someone out within a few hours. Scott had the AC back up and running within 30 minutes of arriving! Extremely fast and excellent service. Thanks again Scott!
Nikki McDaniel
17:16 17 Jul 23
lm happy with the service I received from Scott Hopkins he was very helpful and professional about my AC.We just purchased our home and lm very glad I chose Grayson for our service plan on the ac.Thank you for the great service Scott look forward to your next visit.
Wayne Emanuel
14:05 14 Jul 23
I highly recommend using the Grayson Team for all of your Air conditioning needs! The guys that worked for us came through and did an exemplary job and I wouldn't have had any other crew come in! Lantz Waters, Alan Simmons, and Josh Maples are the dream team, you should ask for them by name if you can!
Sara Bachmann
16:26 13 Jul 23
Doug came to our house today and fixed our problem in only 30 minutes. He was super nice and professional and I will definitely use y’all over Hansen from now on.
Ryan Burroughs
00:47 11 Jul 23
The technician, A. Cowart was great! He showed up on time, was polite & considerate of my house & family. He was extremely knowledgeable about our HVAC system. Great conversation & excellent service!!
Murphy Track
15:16 10 Jul 23
Thank you Chris, Micah and Tyler for a job well done at MDL Contracting. Also thank you Brandt for recommending Grayson.
Lisa Davis Daugherty
17:10 06 Jul 23
Colin and Dustin did a great job!
Julie Chunn
15:10 06 Jul 23
I would recommend Grayson! Nice guy! Thanks Dale Cordelle for coming out today!
Susan Thornton
14:21 05 Jul 23
From the beginning of my experience to the very end; The team I worked with from intake, to coming out to my house, squeezing me in to fit my busy schedule, and most importantly getting my air fixed was top notch!! The lady I spoke with that I wish to you I could remember her name was patient with me while I called to speak with my fiancé and deliberate our situation. Then got me moved in to the first spot the next day due to my schedule. Scott Hopkins came out, knowledgeable, personable, fast and efficient with finding the problem and addressing it to get my air back up and running I am grateful for this team and will be using them from now on.
Thomas Riich Pryor
15:02 04 Jul 23
Grayson has taken care of our heating and air needs for years. They go above and beyond. For example they brought us 2 window units until our unit was replaced. Chris, Terry, and Brannon were excellent and very friendly and knowledgeable. We recommend their service. We will continue to use them for all our a/c needs. You have a satisfied customer for life.
David Johns
21:21 03 Jul 23
Allen Cowart is awesome and puppy approved! He competed our yearly service on Friday and super friendly with my pups. I also want to give a HUGE thank you to Aaron Lee! On Sunday our air went out at 2 am! I called the 24 hr line and within 30 minutes I got a call back and by 9am - my AC was fixed!!!Thank you guys both so much! We very much appreciate you!
Sybil Mosley
14:12 02 Jul 23
We had our yearly appt done by Allen Cowart. He’s very professional, animal friendly, and did a great job.
Sop Hia
18:27 30 Jun 23
Dustin and Brannon did an awesome job and they were both so nice! We are so thankful to be more comfortable in this heat!
Lauren E. Valentine
12:45 29 Jun 23
Great service today from Scott Hopkins. One of the hottest days of the year our system goes down. Scott had us back to cool air by 10:30am! We recommend Grayson's every time.
Margaret Bradley Wiggins
15:30 28 Jun 23
Always professional and kind! Scott was so nice and punctual!
Emily Healy Milwee
21:33 26 Jun 23
Today Chris Pruett, Terry Cox, Collin Garrett, and Brandt Givens installed my new heat pump system. They were truly professional and answered all my questions. This awesome crew even vacuumed and cleaned up afterward. I am cool and comfortable! I highly recommend Grayson.
Gloria Bush
00:29 24 Jun 23
Awesome crew. Chris, Colin, and Terry were professional and helpful. We are no longer sweltering! Have used them for many services and always great.
Karen Fagan
00:13 24 Jun 23
Wonderful service!! Allen Cowart was amazing and very informative. What a phenomenal company!! Thank you so much!!!👏
Shonda Sorrells Hamm
23:05 21 Jun 23
They are amazing people they did something for me and my family that is beyond amazing they gave us a free aircondition because ours was really old god bless them
Natasa Cvitanovic
22:36 15 Jun 23
The communication & promptness, truly, was a 10/10 from both Morgan & Tyler! Morgan was so helpful with the information on prices and how a service warranty would benefit us in the future. Theres no doubt we called the best HVAC company around! You can tell they take pride in what they do & they do it well!! Tyler was super knowledgeable & took his time explaining what was going on when our AC froze up & how we could avoid problems in the future, which was very beneficial with us recently purchasing the home they serviced. Tyler mentioned he was thinking how to get our problem solved the previous night. It’s just the simple fact that he had us on his mind while not being on the clock that showed his true character & made us life long Grayson customers! They surpassed our expectations in every department to say the least!
Trent Johnson
13:04 14 Jun 23
From the moment we contacted Graysons, Morgan was more than willing to get someone out here immediately, after hours on a Sunday afternoon. Tyler was quick to call & let us know he was on his way over. There’s nothing that will humble you more than your AC freezing up in the midst of this Alabama summer heat. Both Morgan & Tyler went over & beyond explaining the expenses, what our best options would be & how to prevent it happening in the future. You have to give props to ANYONE, not only willing to climb into an attic in a 2 story house that’s touching 88 degrees, but to work in it as well, getting the problem solved, no matter what it took! We have 2 big dogs & 4 cats that were just absolutely miserable but the compassion that Morgan & Tyler had for every single one of us meant more than they know!
Tabitha Johnson
15:53 13 Jun 23
We have our annual air condition check up this morning. Allen C. was very professional and helpful. I highly recommend Grayson Air Conditioning services. 😊
Yvonne Michelle Lott
15:19 13 Jun 23
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