Serving Mobile & Baldwin Counties
Since 1977
COVID-19 Customer Update – Grayson Air Conditioning
In light of COVID-19, we would like to take this opportunity to share with you some of the policies and procedures that Grayson Air Conditioning has in place to protect the health and safety of you, our customer, and our team.
NO CONTACT SERVICE CALL
- We are wearing boot covers, masks, and gloves as well as using hand sanitizer regularly.
- We do not touch anything other than your A/C so we are asking our customers to open doors, attic accesses, etc.
- We are not exchanging pens, tablets, etc.
- We are practicing social distancing and following all guidelines from WHO and the CDC.
Our Policies and Procedures
- We have a safety kit for each tech that include face masks, rubber gloves, shoe covers
- We have limited all non-essential travel for all employees for the next 30 days
- We have limited access to our facility to company personnel only
- We have discontinued all large gathering events for the next 30 days.
- Our technicians are not allowed to work if they have a fever or do not feel well
- If a technician has a fever they will not be permitted to work until released by a doctor
We encourage our team members, customers, and community to:
- Dry hands with paper towels instead of cloth towels
- Avoid touching eyes, nose and mouth
- Stay home if sick or showing symptoms consistent with COVID-19
- Avoid close contact with people who are sick
- Cover nose and mouth when sneezing or coughing with disposable tissues and then wash hands
- Closely monitor and adapt recommendations and guidelines outlined by the Centers for Disease Control (CDC) and the World Health Organization (WHO)
Please know the wellness and safety of our team and customers continues to be our top priority. If you do have a service-related emergency, we encourage you to continue choosing Grayson Air Conditioning for your heating and cooling needs. We appreciate your loyalty and trust as a valued customer. We’re here to keep you comfortable. We are still available 24/7 to assist and the office can be reached at 251-633-5665.
Grayson Air Conditioning – Mobile, AL
The technicians and staff at Grayson Air Conditioning, Inc. are a dedicated group of individuals, working together as a team to ensure quality work and customer satisfaction. We proudly serve the Mobile, Alabama area.
Google Rating
4.7
Based on 80 reviews
Grayson Air Conditioning, Inc.
4.7
JU K
17:35 19 Jul 20
vance smith
00:26 18 Jul 20
I just had my more than 20 year old central air conditioning and gas furnace replaced with a new upgraded "21st century" variable 5 speed system. After the installation, there was an immediate noticeable difference in the rapid cooling power of the new system (we knew that part). Andrew and Billy (the air techs installing the system) were exceptional, pleasant, and conscientious workers. Outstanding attitudes and ability to quickly and efficiently complete the project. I was happy that they took time answer all my concerns and questions about the new system from start to finish. I could see that these guys care about about the quality of their work. And they payed attention to my family's specific home improvement needs. I am very pleased. And I am looking forward to lower power bills and a comfortable home where my family can live and work. Super job. Vance
The Brodez
17:54 17 Jul 20
Ben Hadley
23:37 08 Jul 20
I've been using Grayson for over 2 years now and each experience has been exceptional. I signed up for the Maintenance plan and Garrett was the technician that came out. He was very professional and thoroughly explained everything that was done. Made suggestions which led me to having the UV light installed to help with air quality. I highly recommend Grayson and hope that you're lucky enough to get Garrett as your tech!
Lee Calametti
14:25 04 Jul 20
Long overdue review... but we have been using Grayson for our home and each time, they are kind, considerate and thorough. It helps tremendously knowing you can trust a family business to treat you and yours like their own. Chase has been our technician at our home and my mother’s. He is exceptional, honest, dependable and an expert in his field.
Barbara Sweatt
01:10 04 Jul 20
I had to have a completely new unit installed. The service I received was impeccable. Richard handled the initial Service call and quoted price, Tracy helped me thru the financials, Chris and Bill were my installers and Chase helped Tracy and I thru the computer maze! All of the team was professional, friendly, courteous and knowledgeable. I would recommend Grayson, hands down, to handle your needs. What could have been a stressful situation turned into a good experience.
Chrissie Sells
12:19 03 Jul 20
💯💯 TOP NOTCH SERVICE!💯💯After having them 30 years in Mobile and my entire family uses them!Their quarterly check on HVAC💨💨 systems is WONDERFUL! Did you know there's a place in all units that a capful of bleach is supposed to be put?! It keeps black mold and other harmful pathogens from the inside unit!! Along with the quarterly contract costly repairs, parts, labor and service calls for maintenance are offered at DISCOUNTED PRICES. HIGHLY-QUALIFIED techs come out to inspect the HVAC every season making sure everything is in order and working just fine! I have had my current unit for 14yrs now. Maintaining it with their services you know if there's a problem before there's actually a problem! HVAC doctors that come out with a smile and knowledgeable about everything related- inside and outside units, air filter checks and with a few tricks of the trade they keep systems running optimally and for a longer lifespan. Because they inspect and adjust settings my power bill has been consistent and LOWER than before using them! Who doesn't like saving money and knowing what to expect?! I sure do!!!Thank you Grayson for the hard work that has kept my cheapo Adams builder grade AC in PERFECT SHAPE- long outliving almost every other in the neighborhood, even the newer ones! I like it ARTIC COLD here in Mobile, AL in my 1200 ft² home. I pay roughly $120/mo for power with AC set to 70. They're working some kind of magic for my bill to stay that low with it running constantly. Again, I can't praise them enough! Sad thing is that Thomas retired... and he's sorely missed after over 20yrs seeing him 4× a year!!THANK YOU!SELLS, WARNER'S- ×2households, and NIX families. We appreciate you!
Jordan Blount
19:17 27 Jun 20
I highly recommend this company , they answered my call and was very efficient coming to my house and fixing my problem . Chase is a really nice guy and was very helpful !
alateacher
16:15 24 Jun 20
Always appreciate Garrett’s thorough explanations and help! He’s friendly, knowledgeable, and professional. I’ve had nothing but positive experiences with Grayson over the years.
Garrett Rhoades
22:12 15 Jun 20
Over The Top Experience!On Friday, I inquired about possibly getting a more energy efficient unit due to mine being 20 years old. Richard came out and gave me several different options to weigh. They told me they could install it as early as Monday! I ended up going with the infinity system. This thing is a BEAST! Grayson Air Conditioner gave me everything I asked for with no gimmicks! I asked if it were possible to complete in one day, and they made it happen! They also blew in 16 bags of insulation in my attic, which before was almost non exsistent! I would say they are an honest group of guys, and would recommend them over and over again. The quality of service is impeccable! Thanks for everything!
Nancy Ellison
20:41 11 Jun 20
Dolphin Line has been very pleased with our service. Garrett is our usual tech and not only does he have a magnificent red beard, he is extremely knowledgeable and solved a huge issue we have been having with air quality. He installed UV lights in our duct work and I no longer have to take Sudafed every day to be able to stay at work, which is good and bad, haha! I thought I would have to take it for the remainder of my career, but I am feeling much better and the effects were within a 48 hour period! Thank you!!!
Robert Thomas
14:09 10 Jun 20
Very good and quick response... fixed very quickly....
DON GOEKE
19:41 05 Jun 20
We highly recommend Grayson and Garrett Austin our tech for the semiannual inspection and installation of an ultraviolet germicidal lamp system. Garrett was equipped with mask, gloves, booties and a respectful attitude regarding keeping us and our home safe during Covid 19. He was prompt, knowledgeable, courteous, thorough and a great communicator.Customers since 1999. Don and Margaret Goeke
Pam Roesch
17:46 04 Jun 20
Today Chase serviced 4 units for us....2 at my house and 2 at my parents' house. He was prompt, respectful, courteous and professional, in addition to being very knowledgeable and thorough. I have found Peter Grayson and his team to be standouts in the HVAC business and would not hesitate to highly recommend their services to anyone. Thanks again, Chase, for your help today!
Pamela Roesch
17:42 04 Jun 20
On 2/14/20 Donald and Garrett came to service my units. They both went way above the call of duty in their professionalism, competence and courtesy. I would highly recommend Grayson Air to anyone based on my experience with Donald and Garrett today. Thank you!!!
Eddie Gamble
00:42 03 Jun 20
Can’t say enough about this company. The best in Mobile. I highly recommend Chase he is awesome.
Sharon McBride
22:14 02 Jun 20
I was very impressed with the entire experience. My technician was Garrett, he was very knowledgeable, professional and efficient. I have no complaints and would highly recommend Grayson's to anyone.
Devin Roberson
20:02 01 Jun 20
Called about unit, and they were here within 2 hours. Great service and super nice. Definitely will stay with these guys for all future needs.
Sonia Stone
21:19 31 May 20
I just had the summer inspection of my 15 year old Heat/AC unit by the very polite and efficient technician Garrett on Tuesday, May 26. He serviced the unit, and explained why a $2,000 part needed replacement. Garrett took the time discuss my two options: replace the costly part on an outdated unit or consider a new one. He also mentioned that Grayson offers monthly payment plans with no interest for a new unit. I told him I would let him know the following day. When I called him, he scheduled the installation for the next day.The following morning, team Chris and Billy called to let me know they were heading my way. They were a courteous and excellent team! By the way, Mr. Grayson also dropped by during the installation. I highly recommend Grayson Air Conditioning!
Bob F
12:24 17 May 20
We recently decided to upgrade our old HVAC system. Donald provided us excellent, detailed information on our options and set everything up very smoothly. The installation was done by David S and Andrew. They were on time, professional, and clearly took pride in their work. I highly recommend Grayson.
Clay Larroy
18:10 14 May 20
I have been with this company since 2012 and their service has always been friendly, polite, and professional. Recently I had to purchase a new system and they were able to install it within 3 days. I love the fact that Garrett was patient and answered all my questions so respectfully. The technicians that installed my system Andrew and Devon wore protective gear and explained what they were doing as they worked. And last but not least I want to thank Carolyn for all her help. You guys are the best of the best!
Victoria Linsley
19:13 11 May 20
Garrett represented the high quality I’ve come to expect from Grayson. Courteous, professional, and helpful, tell Pete he hired a great asset. Thanks for your hard work and integrity, to everyone at the office!
Layne S Perkins
14:09 09 May 20
Garrett Austin did a super job servicing our hvac system! We needed some things done to help it run more efficiently and Garrett explained everything including photos of the problem, and made sure he had permission to proceed. I highly recommend having a service agreement with Grayson Air Conditioning!
Martha Tierney
21:24 30 Apr 20
On the first seriously muggy day this Spring, the upstairs AC unit gave out. Within an hour of my call to Grayson, Chase Deakle arrived and found the cause of the failure of the fan on the outside unit. This old AC was back in operation with some minor repairs. Chase's competence, courtesy, efficiency and professionalism is very reassuring. Grayson Air Conditioning, Inc. is the Gold Standard. Thanks!
Cameron Mosley
22:18 27 Mar 20
I just had a new unit installed in addition to an older unit serviced, and I just want to point out that I will be sticking with Grayson for future business. Garret and David both installed the new unit with good time and consideration. I appreciate their work and look forward to doing business with Grayson again.
Charles Bell
19:37 06 Mar 20
Garrett Austin came today to do a bi-yearly maintenance check. He was phenomenal. He arrived a little early but checked with me first, showed me what he was doing, showed me how to better keep my system clean and functional year round. Set me up with a year of filters, and cleaned up everything. I could not be happier with the service I received from him.
yvette jones
21:55 18 Feb 20
deborah beaty
17:07 30 Jan 20
We have a very old unit. Will was so very patient and knowledgeable about the problems we were having. He even answered my questions after hours! Super professional team!
Lynn Carroll
15:27 25 Jan 20
Friendly, prompt and excellent service!Highly recommend.👍👍👍
Tanya Hunt
17:10 23 Jan 20
I recommend Grayson Air for all AC/Heat needs. Will and Garrett visited me yesterday and were patient, thorough and very knowledgeable. I could tell they were more concerned with identifying the problem(s) and giving me honest solutions than getting out in under an hour. We will have a service agreement with them till the end of time. Thanks for being awesome!
Marsha Gottlieb
20:29 16 Jan 20
Great experience with this company! My sister called them for me after my local AC company had given me an outrageous quote after finding mold in my current AC system. Peter came out almost immediately and after reviewing and inspecting my 2 systems came up with a more reasonable plan and discussed it with me thoroughly and provided a written quote. He then contacted a company that will clean the vents for me. The technicians that came out the next day to make adjustments in my current system were excellent, keeping me informed of their progress and then reviewing all the work they had done, making sure I was aware of other potential costs and getting my upfront approval. They also cleaned up and left my home looking great after. I now have UV lights installed and have moved my annual service contract to this excellent company. There are still good, honest companies out there-or at least 1!Thank you Grayson!
Alan Hobbs
23:29 13 Jan 20
This is the kind of company I want to deal with. Very professional
judy walley
21:00 31 Dec 19
Will and Garrett, service techs,serviced my a/c today and were so professional, kind, and informative. I asked lots of questions, they answered them all,worked steadily & finished in a very reasonable time. Great job, men! Good price, too.
Eric Yance
22:39 12 Nov 19
Will just did our fall/winter check up. Did a superior job and coached my wife on the thermostat.
Marsha Anderson
20:02 07 Nov 19
Donald was pleasant, efficient and got the work done quickly - even offered to get our trashcan back inside. Send him back every time! Thompson Family
Bea Pope
15:04 25 Sep 19
George serviced us this morning an he was very nice an respectful an did a great job thank you Mrs pope
C Norwood
00:36 24 Sep 19
Thank you Grayson and Will for getting here so quickly and fixing my air conditioner. Thanks for your professionalism, getting the job done fast and allowing me to be cool in about an hour.
julianne mcbay
19:36 30 Aug 19
Excellent service, even on the weekend. Professional technicians (Chase was great) , owner is responsive. All around great service and fair prices!
Justin Washington
03:17 25 Aug 19
Mr. Chase Deakle truly did a phenomenal job. He came to my mother’s home on short notice—ON A WEEKEND!! He took her home from being roughly 100 degrees (no exaggeration) to a nice cool 72 degrees. If you need a job done, Grayson will definitely get it down swiftly. Respectfully. And efficiently!
john youngblood
23:08 13 Aug 19
Service technician Will came to our home after hours and quickly and efficiently diagnosed and fixed our A/C compressor. Will explained the problem with us and performed above and beyond as a professional HVAC technician. We have used Grayson since 2006 and the reason we stay with Grayson is because of people like Will. Thank you very much!!
Kristi Jernigan
21:03 12 Aug 19
Always had great service and super helpful. We moved last year and I could have chosen a closer A/C service but wouldn’t dream of considering any other company. Thanks Grayson!
Hannah Boltz
09:28 08 Aug 19
Great guys! Very nice and knowledgeable. I won't use anyone else!
Brandon Richerson
15:11 24 Jul 19
Kim
16:07 17 Jul 19
Devon Houston
13:37 01 Jul 19
If you are a black man, they will show up at your with white privileged. Everything the service person tell you about your unit is gospel. Grayson will rip you off my brother!
Tia Austin
22:19 25 Jun 19
I just had them replace my 23 year old Rheem system with a brand new Carrier after I came home to a 83 degree house for a second time! Donald and Chase both came out on separate occasions after hours to address the heat and both were outstanding!! The install techs (David, Billy, and Michael) were fast, professional and everything is spotless! HIGHLY RECOMMEND!! 🏆 ⭐️ ⭐️⭐️⭐️⭐️
Pam Morris
00:44 22 Jun 19
Andrew and Billy did an excellent job on installation of our new A/C. They were here when they told us they would be and finished in record time. Very professional and courteous guys. We highly recommend Grayson Air Conditioning and appreciate the personnel that we worked with in getting this ordered and installed as quickly as they did.
Facebook Rating
5.0
Based on 50 reviews
Grayson Air Conditioning, Inc.
5.0
Ann Falck Bell
16:34 01 Jul 20
Grayson does a great job providing service on heating and a/c.. Donald serviced my a/c today and did a really great job! I highly recommend Grayson and also Donald!
Prudence Booker
15:42 26 Jun 20
Will Whiting installed 2 Reme-Halo units today. He is really professional & knowledgeable. I have much confidence in his skill.....the air in my home is fresher already!
Kristie Horn
12:07 21 Jun 20
On 6/19/20 Billy and Garrett came out to install my new AC unit. They did an amazing job! Very professional and kind. My new unit runs perfect and looks amazing! Thanks guys!! I am very happy with the service provided!
Garrett Rhoades
22:08 15 Jun 20
Over The Top Experience!On Friday, I inquired about possibly getting a more energy efficient unit due to mine being 20 years old. Richard came out and gave me several different options to weigh. They told me they could install it as early as Monday! I ended up going with the infinity system. This thing is a BEAST! Grayson Air Conditioner gave me everything I asked for with no gimmicks! I asked if it were possible to complete in one day, and they made it happen! They also blew in 16 bags of insulation in my attic, which before was almost non exsistent! I would say they are an honest group of guys, and would recommend them over and over again. The quality of service is impeccable! Thanks for everything!
Sherwood Harrison
15:09 02 Jun 20
Today 6-2-20 Andrew and Chris came by and replaced the coils on my inside unit. They were very friendly and professional. They did a great job. I have used Grayson for the last 30 years and they have always done a great job. I highly recommend them to anyone who needs air conditioning service in Mobile.
Chase Calcagni
02:34 15 May 20
Service today was great! Same day problem resolved at an affordable price. Great customer service with the schedulers, prompt service, and the technician Chase was great. Has a cool name as well. Thanks!
CM Vining
22:37 08 May 20
The techs did a great and professional job installing our new a/c unit. They picked up and cleaned after themselves. They were nice and polite and everything was setup and explained well. Thank you for a job well done
Cindy Hastings Andrews
21:06 03 May 20
A big Thank You to Grayson Air Conditioning! My air went out unexpectedly on Wednesday, Will Whiting was out within an hour. Unfortunately, I needed whole new system; our Carrier unit was now in its 15th year. Will was great in discussing all my options and offering solutions to my setup. Carolyn in the office assisted me with the setup and Tracy helped me very quickly go through the financing. Grayson was able to come out next morning on Thursday to do the replacement. Andrew did an amazing job with the install and helping me setup the mobile app option. All employees were very professional, had a full crew here and they were able to knock it out in one full day. Owner, Richard even stopped by to check on the progress and make sure we were happy. A/C in this area is a necessity and it's refreshing that Grayson does not take advantage of you in a tough situation. Highly recommend!
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HVAC Service
Industry standards recommend having your HVAC system serviced twice per year for greatest performance. To meet those recommendations, Grayson Air Conditioning offers routine maintenance plans to the residents of Mobile and Baldwin counties. Our routine maintenance plans include cleaning, safety inspection, and also lubrication of all moving parts in order to make sure your HVAC system lasts while maintaining efficiency.
HVAC Repair
Grayson Air Conditioning is the best choice for reliable HVAC repairs in Mobile and Baldwin counties. We guarantee your HVAC System will be repaired accurately the first time. Our professional technicians are certified to work on any make and model of HVAC equipment. Call Grayson Air Conditioning for prompt service that you can afford.
HVAC Installation
For the best factory authorized Carrier dealer in the Mobile area, contact Grayson Air Conditioning. Our staff is knowledgeable and works with you to ensure the right HVAC system is installed in your home. We want your service restored as quickly as possible, so therefore our professional technicians work quickly to install your new system. Our goal is for you to be completely satisfied and also comfortable with your new HVAC system.
Why Choose Grayson Air Conditioning?
HVAC system failures never occur at a convenient time. Call Grayson Air Conditioning if you are unfortunate enough to suffer an HVAC system failure in Mobile, AL. Our goal is to minimize the amount of time your system is down so you can get back to enjoying your home.
planned Maintenance Plans
Your HVAC system can break down at any time. Therefore, planned maintenance is essential to prevent problems. Protect your investment and maintain your system all year long by signing up for an annual service agreement. This will help keep utility bills and repair costs to a minimum.
What Makes Grayson Air Conditioning the Perfect Match for You?
In Mobile and Baldwin Counties, Grayson Air Conditioning is the best choice for a professional HVAC Company. We are ready to help when you have an AC system concern. Whether you experience an HVAC system emergency, need a new HVAC system installed, or want routine maintenance service, our team of professionals can assist you. Whatever your needs are, we can address and fulfill them quickly and painlessly.
Our Recent Google Reviews
JU K
17:35 19 Jul 20
I just had my more than 20 year old central air conditioning and gas furnace replaced with a new upgraded "21st century" variable 5 speed system. After the installation, there was an immediate noticeable difference in the rapid cooling power of the new system (we knew that part). Andrew and Billy (the air techs installing the system) were exceptional, pleasant, and conscientious workers. Outstanding attitudes and ability to quickly and efficiently complete the project. I was happy that they took time answer all my concerns and questions about the new system from start to finish. I could see that these guys care about about the quality of their work. And they payed attention to my family's specific home improvement needs. I am very pleased. And I am looking forward to lower power bills and a comfortable home where my family can live and work. Super job. Vance
vance smith
00:26 18 Jul 20
The Brodez
17:54 17 Jul 20
I've been using Grayson for over 2 years now and each experience has been exceptional. I signed up for the Maintenance plan and Garrett was the technician that came out. He was very professional and thoroughly explained everything that was done. Made suggestions which led me to having the UV light installed to help with air quality. I highly recommend Grayson and hope that you're lucky enough to get Garrett as your tech!
Ben Hadley
23:37 08 Jul 20
Long overdue review... but we have been using Grayson for our home and each time, they are kind, considerate and thorough. It helps tremendously knowing you can trust a family business to treat you and yours like their own. Chase has been our technician at our home and my mother’s. He is exceptional, honest, dependable and an expert in his field.
Lee Calametti
14:25 04 Jul 20
I had to have a completely new unit installed. The service I received was impeccable. Richard handled the initial Service call and quoted price, Tracy helped me thru the financials, Chris and Bill were my installers and Chase helped Tracy and I thru the computer maze! All of the team was professional, friendly, courteous and knowledgeable. I would recommend Grayson, hands down, to handle your needs. What could have been a stressful situation turned into a good experience.
Barbara Sweatt
01:10 04 Jul 20
💯💯 TOP NOTCH SERVICE!💯💯After having them 30 years in Mobile and my entire family uses them!Their quarterly check on HVAC💨💨 systems is WONDERFUL! Did you know there's a place in all units that a capful of bleach is supposed to be put?! It keeps black mold and other harmful pathogens from the inside unit!! Along with the quarterly contract costly repairs, parts, labor and service calls for maintenance are offered at DISCOUNTED PRICES. HIGHLY-QUALIFIED techs come out to inspect the HVAC every season making sure everything is in order and working just fine! I have had my current unit for 14yrs now. Maintaining it with their services you know if there's a problem before there's actually a problem! HVAC doctors that come out with a smile and knowledgeable about everything related- inside and outside units, air filter checks and with a few tricks of the trade they keep systems running optimally and for a longer lifespan. Because they inspect and adjust settings my power bill has been consistent and LOWER than before using them! Who doesn't like saving money and knowing what to expect?! I sure do!!!Thank you Grayson for the hard work that has kept my cheapo Adams builder grade AC in PERFECT SHAPE- long outliving almost every other in the neighborhood, even the newer ones! I like it ARTIC COLD here in Mobile, AL in my 1200 ft² home. I pay roughly $120/mo for power with AC set to 70. They're working some kind of magic for my bill to stay that low with it running constantly. Again, I can't praise them enough! Sad thing is that Thomas retired... and he's sorely missed after over 20yrs seeing him 4× a year!!THANK YOU!SELLS, WARNER'S- ×2households, and NIX families. We appreciate you!
Chrissie Sells
12:19 03 Jul 20
I highly recommend this company , they answered my call and was very efficient coming to my house and fixing my problem . Chase is a really nice guy and was very helpful !
Jordan Blount
19:17 27 Jun 20
Always appreciate Garrett’s thorough explanations and help! He’s friendly, knowledgeable, and professional. I’ve had nothing but positive experiences with Grayson over the years.
alateacher
16:15 24 Jun 20
Over The Top Experience!On Friday, I inquired about possibly getting a more energy efficient unit due to mine being 20 years old. Richard came out and gave me several different options to weigh. They told me they could install it as early as Monday! I ended up going with the infinity system. This thing is a BEAST! Grayson Air Conditioner gave me everything I asked for with no gimmicks! I asked if it were possible to complete in one day, and they made it happen! They also blew in 16 bags of insulation in my attic, which before was almost non exsistent! I would say they are an honest group of guys, and would recommend them over and over again. The quality of service is impeccable! Thanks for everything!
Garrett Rhoades
22:12 15 Jun 20
Dolphin Line has been very pleased with our service. Garrett is our usual tech and not only does he have a magnificent red beard, he is extremely knowledgeable and solved a huge issue we have been having with air quality. He installed UV lights in our duct work and I no longer have to take Sudafed every day to be able to stay at work, which is good and bad, haha! I thought I would have to take it for the remainder of my career, but I am feeling much better and the effects were within a 48 hour period! Thank you!!!
Nancy Ellison
20:41 11 Jun 20
Very good and quick response... fixed very quickly....
Robert Thomas
14:09 10 Jun 20
We highly recommend Grayson and Garrett Austin our tech for the semiannual inspection and installation of an ultraviolet germicidal lamp system. Garrett was equipped with mask, gloves, booties and a respectful attitude regarding keeping us and our home safe during Covid 19. He was prompt, knowledgeable, courteous, thorough and a great communicator.Customers since 1999. Don and Margaret Goeke
DON GOEKE
19:41 05 Jun 20
Today Chase serviced 4 units for us....2 at my house and 2 at my parents' house. He was prompt, respectful, courteous and professional, in addition to being very knowledgeable and thorough. I have found Peter Grayson and his team to be standouts in the HVAC business and would not hesitate to highly recommend their services to anyone. Thanks again, Chase, for your help today!
Pam Roesch
17:46 04 Jun 20
On 2/14/20 Donald and Garrett came to service my units. They both went way above the call of duty in their professionalism, competence and courtesy. I would highly recommend Grayson Air to anyone based on my experience with Donald and Garrett today. Thank you!!!
Pamela Roesch
17:42 04 Jun 20
Can’t say enough about this company. The best in Mobile. I highly recommend Chase he is awesome.
Eddie Gamble
00:42 03 Jun 20
I was very impressed with the entire experience. My technician was Garrett, he was very knowledgeable, professional and efficient. I have no complaints and would highly recommend Grayson's to anyone.
Sharon McBride
22:14 02 Jun 20
Called about unit, and they were here within 2 hours. Great service and super nice. Definitely will stay with these guys for all future needs.
Devin Roberson
20:02 01 Jun 20
I just had the summer inspection of my 15 year old Heat/AC unit by the very polite and efficient technician Garrett on Tuesday, May 26. He serviced the unit, and explained why a $2,000 part needed replacement. Garrett took the time discuss my two options: replace the costly part on an outdated unit or consider a new one. He also mentioned that Grayson offers monthly payment plans with no interest for a new unit. I told him I would let him know the following day. When I called him, he scheduled the installation for the next day.The following morning, team Chris and Billy called to let me know they were heading my way. They were a courteous and excellent team! By the way, Mr. Grayson also dropped by during the installation. I highly recommend Grayson Air Conditioning!
Sonia Stone
21:19 31 May 20
We recently decided to upgrade our old HVAC system. Donald provided us excellent, detailed information on our options and set everything up very smoothly. The installation was done by David S and Andrew. They were on time, professional, and clearly took pride in their work. I highly recommend Grayson.
Bob F
12:24 17 May 20
I have been with this company since 2012 and their service has always been friendly, polite, and professional. Recently I had to purchase a new system and they were able to install it within 3 days. I love the fact that Garrett was patient and answered all my questions so respectfully. The technicians that installed my system Andrew and Devon wore protective gear and explained what they were doing as they worked. And last but not least I want to thank Carolyn for all her help. You guys are the best of the best!
Clay Larroy
18:10 14 May 20
Garrett represented the high quality I’ve come to expect from Grayson. Courteous, professional, and helpful, tell Pete he hired a great asset. Thanks for your hard work and integrity, to everyone at the office!
Victoria Linsley
19:13 11 May 20
Garrett Austin did a super job servicing our hvac system! We needed some things done to help it run more efficiently and Garrett explained everything including photos of the problem, and made sure he had permission to proceed. I highly recommend having a service agreement with Grayson Air Conditioning!
Layne S Perkins
14:09 09 May 20
On the first seriously muggy day this Spring, the upstairs AC unit gave out. Within an hour of my call to Grayson, Chase Deakle arrived and found the cause of the failure of the fan on the outside unit. This old AC was back in operation with some minor repairs. Chase's competence, courtesy, efficiency and professionalism is very reassuring. Grayson Air Conditioning, Inc. is the Gold Standard. Thanks!
Martha Tierney
21:24 30 Apr 20
I just had a new unit installed in addition to an older unit serviced, and I just want to point out that I will be sticking with Grayson for future business. Garret and David both installed the new unit with good time and consideration. I appreciate their work and look forward to doing business with Grayson again.
Cameron Mosley
22:18 27 Mar 20
Garrett Austin came today to do a bi-yearly maintenance check. He was phenomenal. He arrived a little early but checked with me first, showed me what he was doing, showed me how to better keep my system clean and functional year round. Set me up with a year of filters, and cleaned up everything. I could not be happier with the service I received from him.
Charles Bell
19:37 06 Mar 20
yvette jones
21:55 18 Feb 20
We have a very old unit. Will was so very patient and knowledgeable about the problems we were having. He even answered my questions after hours! Super professional team!
deborah beaty
17:07 30 Jan 20
Friendly, prompt and excellent service!Highly recommend.👍👍👍
Lynn Carroll
15:27 25 Jan 20
I recommend Grayson Air for all AC/Heat needs. Will and Garrett visited me yesterday and were patient, thorough and very knowledgeable. I could tell they were more concerned with identifying the problem(s) and giving me honest solutions than getting out in under an hour. We will have a service agreement with them till the end of time. Thanks for being awesome!
Tanya Hunt
17:10 23 Jan 20
Great experience with this company! My sister called them for me after my local AC company had given me an outrageous quote after finding mold in my current AC system. Peter came out almost immediately and after reviewing and inspecting my 2 systems came up with a more reasonable plan and discussed it with me thoroughly and provided a written quote. He then contacted a company that will clean the vents for me. The technicians that came out the next day to make adjustments in my current system were excellent, keeping me informed of their progress and then reviewing all the work they had done, making sure I was aware of other potential costs and getting my upfront approval. They also cleaned up and left my home looking great after. I now have UV lights installed and have moved my annual service contract to this excellent company. There are still good, honest companies out there-or at least 1!Thank you Grayson!
Marsha Gottlieb
20:29 16 Jan 20
This is the kind of company I want to deal with. Very professional
Alan Hobbs
23:29 13 Jan 20
Will and Garrett, service techs,serviced my a/c today and were so professional, kind, and informative. I asked lots of questions, they answered them all,worked steadily & finished in a very reasonable time. Great job, men! Good price, too.
judy walley
21:00 31 Dec 19
Will just did our fall/winter check up. Did a superior job and coached my wife on the thermostat.
Eric Yance
22:39 12 Nov 19
Donald was pleasant, efficient and got the work done quickly - even offered to get our trashcan back inside. Send him back every time! Thompson Family
Marsha Anderson
20:02 07 Nov 19
George serviced us this morning an he was very nice an respectful an did a great job thank you Mrs pope
Bea Pope
15:04 25 Sep 19
Thank you Grayson and Will for getting here so quickly and fixing my air conditioner. Thanks for your professionalism, getting the job done fast and allowing me to be cool in about an hour.
C Norwood
00:36 24 Sep 19
Excellent service, even on the weekend. Professional technicians (Chase was great) , owner is responsive. All around great service and fair prices!
julianne mcbay
19:36 30 Aug 19
Mr. Chase Deakle truly did a phenomenal job. He came to my mother’s home on short notice—ON A WEEKEND!! He took her home from being roughly 100 degrees (no exaggeration) to a nice cool 72 degrees. If you need a job done, Grayson will definitely get it down swiftly. Respectfully. And efficiently!
Justin Washington
03:17 25 Aug 19
Service technician Will came to our home after hours and quickly and efficiently diagnosed and fixed our A/C compressor. Will explained the problem with us and performed above and beyond as a professional HVAC technician. We have used Grayson since 2006 and the reason we stay with Grayson is because of people like Will. Thank you very much!!
john youngblood
23:08 13 Aug 19
Always had great service and super helpful. We moved last year and I could have chosen a closer A/C service but wouldn’t dream of considering any other company. Thanks Grayson!
Kristi Jernigan
21:03 12 Aug 19
Great guys! Very nice and knowledgeable. I won't use anyone else!
Hannah Boltz
09:28 08 Aug 19
Brandon Richerson
15:11 24 Jul 19
Kim
16:07 17 Jul 19
If you are a black man, they will show up at your with white privileged. Everything the service person tell you about your unit is gospel. Grayson will rip you off my brother!
Devon Houston
13:37 01 Jul 19
I just had them replace my 23 year old Rheem system with a brand new Carrier after I came home to a 83 degree house for a second time! Donald and Chase both came out on separate occasions after hours to address the heat and both were outstanding!! The install techs (David, Billy, and Michael) were fast, professional and everything is spotless! HIGHLY RECOMMEND!! 🏆 ⭐️ ⭐️⭐️⭐️⭐️
Tia Austin
22:19 25 Jun 19
Andrew and Billy did an excellent job on installation of our new A/C. They were here when they told us they would be and finished in record time. Very professional and courteous guys. We highly recommend Grayson Air Conditioning and appreciate the personnel that we worked with in getting this ordered and installed as quickly as they did.
Pam Morris
00:44 22 Jun 19
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