Lynne Hall Hardy
15:45 27 Mar 25
Lantz Waters did a wonderful job on service to our air units and generator. He was friendly, professional and efficient. We highly recommend Grayson.
Nicole Horton Meka
16:30 26 Mar 25
Lantz was here today and did a very excellent and through job! I 100% recommend Grayson Air Conditioning! Thank you for your service!
Lantz Waters came out and was so professional and educational. I would totally recommend this company to anyone looking for air conditioning services.
Evelyn Spruce Warner
14:36 21 Mar 25
Great job done by Daniel B, Ethan D, Keaton C, and Christian G for the installation of our new duct system. They were personable gentlemen and went the extra mile. You won't go wrong with them.
Lantz did a great job and was courteous
Rebecca Joel Turk
10:09 12 Mar 25
Chris,Cooper,Dustin, and TJ did a wonderful job replacing our AC unit and heat pump yesterday. Very polite and hard working group of young men. Thank you all!
Heidi Slowinski
20:43 10 Mar 25
Chris Glen and his team did a wonderful job replacing my a/c unit and heat pump. Communication was great throughout the process. The job was done quickly. I look forward to using them again in the future. 10/10
Kathy Baldwin Foster
21:47 07 Mar 25
I've had Grayson for years and I've appreciated their service. Today, Lantz did a very thorough inspection even checking my insulation above my unit in my garage to see if it could be causing some moisture issues. He was also very kind and helped me understand anything I was unsure about and answered all my questions!
Geoff Tynan
21:43 03 Mar 25
I think this is my second year with Grayson servicing my generator. Lantz Waters came out this year and did an outstanding job and was very thorough and kept me informed. I like the peace of mind in knowing this this is purring like a kitten. 😉
Jameka Hines
20:18 25 Feb 25
The service was 10/10 and I would highly recommend and if you can make a request for anyone ask for Daniel, Ethan, Keaten, and Clay! All are super great guys and so sweet.
Kathy Duff
16:25 23 Feb 25
Ben and Lantz came and checked out our furnace. The thing has a ghost. It stopped being problematic, so they went out of their way to come back and try again! Not an easy feat when my special adult child kept interrupting them at the same time. Great guys, very patient and knowledgeable at the same time.
Janice Lambremont
16:16 20 Feb 25
Lance Waters did maintenance service on my unit today . Very pleasant & professional . Have been using Grayson’s for 25 years .
Jennifer Bucknell
19:49 19 Feb 25
Appreciate the thorough service from Lantz today on our system maintenance. Thank you again!
Regina Shell Anderson
16:29 19 Feb 25
This company is top notch. They installed my new unit 2 years ago and I have had zero issues. A big thank you to Allen Cowart and “the new guy” (can’t remember his name) for performing my maintenance today to keep my unit running smoothly. They were right on time and extremely professional, even if they did have to entertain my mini schnauzer to get the job done. Thanks again 👍
Lee Simmons
23:40 18 Feb 25
Top notch service! Daniel B.,Ethan,Keaton,and Daniel A. Went out of their way to make sure I was completely happy and everything was exactly right with my new Carrier install. Highly recommend!
Thank you guys.
Babs Pollard Jacobelli
19:23 12 Feb 25
Lantz was very professional and informative. He answered all my questions and explained the purification system you sell.
Lantz js a good representative for Grayson.
Very Sincerely,
Barbara Jacobelli
Johnny Purvis
16:00 12 Feb 25
Phenomenal service by
Lantz Waters
10 stars
Jonathan Forbes
01:55 25 Jan 25
We had to have our entire downstairs A/C and heating system replaced and we contacted Grayson after multiple recommendations. They installed the external unit and internal units in an extremely professional manner and were very pleasant and helpful when asked questions. Matthew, Justin and Bryce had everything completed the installation and made sure everything was clean afterwards.
Michelle Mondoro Geene
21:13 08 Jan 25
We have been customers of Grayson Air since 2009 and have been extremely pleased with the quality of their service. The owners, staff, and technicians are knowledgeable, professional, and easily accessible. Most recently, their technician, Ben Howell, quickly resolved an issue with our generator. He is an outstanding example of the excellence we have come to expect from your company.
Michelle and Paul Geene
Conrad Pierce
17:16 31 Dec 24
Mason and Austin did a great job with our installation. Highly recommend
Kenny Eden
21:36 13 Dec 24
Mason and Austin did a great job installing our new heater. We would definitely recommend Grayson to anyone in need of HVAC service or repair.
Tara Tubb Foster
04:27 11 Dec 24
Had a new system installed and Chris P, Daniel B, and Brannon K did a great job. They were very efficient and professional.
Michael Moody
19:08 23 Nov 24
Called Grayson this morning for a heater issue. On time and professional and had me fixed up in minutes! Feels good knowing a local company is taking care of people the right way!
Jennifer Grisham Mitternight
16:18 22 Nov 24
I was looking for a generator and after receiving a few quotes I decided to use Grayson Air Conditioning, Inc. I can't thank everyone enough for the smooth process. Everyone involved was friendly, professional and knowledgeable with each question I had. Communication was excellent. Thank you to everyone involved. Amanda, Will, Brandt, Clay, Chris G, Dustin P, Cooper W, Ben and Lantz. Team effort! Greatly appreciate you ALL!!
Charlotte Johnson
20:11 13 Nov 24
Scott, Chris and Dustin were very professional and excellent in service! I highly recommend Grayson A/C!
Joyce Toubiana
15:02 08 Nov 24
We had a major problem which Matthew Gafford fixed within a few hours of being notified. He's pleasant, professional and extremely capable and we are grateful for his expertise. Thank you, Matthew.
Kimberly Langford
15:37 23 Oct 24
Allen checked my system for fall/winter months. He was very kind, considerate and personable.
I love this company!!! They are the best!!!!!
Angela Boykin
21:32 17 Oct 24
We were very pleased with Grayson’s Air Conditioning’s installation of our new AC unit and duct work. Chris Pruett, Brannon Kennedy, Bryce Konazeski, Justin Hollingshead, Brandt Givens, Cooper and Daniel did a fantastic job! They were all very knowledgeable and pleasant to work with.
Mason Heffernan
14:20 17 Oct 24
Artwork that nobody will ever see. Justin H, Cooper, and Brice cut no corners in implementation of the duct work. I don't know a ton about HVAC, but know what I'm looking at.... Don't buy a lesson, use these Grayson's.
Also worth mentioning that there was a small wear and tear issue with the outside unit, while the duct work was being buttoned up. Doug C came right out and fixed it.... and the duct work team stayed to ensure all was as it should be, post repair, before they left. Again, do not buy a lesson, just call Grayson's first!
Mandie Jones
21:20 30 Sep 24
Chris Glen and Dustin Payne and crew came to our home and installed a new A/C unit for inside and outside. Not only did they do their job with efficiency, they were also kind and helpful. We would recommend them to anyone we know because they definitely know what they are doing and they had all the proper equipment as well to do it! We are also having them come back next week to install our ductwork to make everything run better. Thank you Grayson air conditioning for hiring some great people for your company!
Betsy Bailey
20:26 13 Sep 24
Great service! Matthew, Justin, Bryce, and Joey were all great.
Cathy Lackey
20:05 13 Sep 24
What a wonderful experience it was to have Grayson come out. Thank you Lantz W. Daniel B. And Ethan D. For doing such an amazing job on installing my unit!!
Jennifer Danner Rowe
17:51 02 Sep 24
Will and Tyler were excellent help today! They were quick to respond and a speedy service at a much more reasonable price. Another local company had us about to sign on the line for a new $14,000 unit and Grayson’s had us cooling off for a fraction of that cost in half the time!! I can’t say enough about them…we even went ahead and signed up for the maintenance plan! We are grateful to have Grayson’s on our side! Great job guys!
Donamarie Rawls Lawshe
04:23 02 Sep 24
I called Graysons on a Thursday afternoon to see if they were able to work on our mini-split. They sent Scott Hopkins the very next morning, calling thirty minutes ahead. He was very courteous, respectful to my mom, home, and animals, and gave my mom an upfront diagnosis, options, estimates, and then thoroughly cleaned the unit. We will have to replace it soon, but he was able to fix the leak in the meantime. We've always trusted Scott, with the last company we used and so glad he is with Graysons now. Highly recommend.
Laura Sullivan
22:11 30 Aug 24
I was very pleased with Grayson and their installation work. Lantz W, Daniel B, Ethan D, BrannonK, Chris P were all very friendly, hard-working, punctual, and even offered to help bring in my groceries. They explained what was being done and the equipment. They were very tidy and left it cleaner than it was to begin with. Very pleased and I’d highly recommend them!
Eugene Sullivan
22:08 30 Aug 24
Very courteous and professional, and work very efficiently. The testing of the equipment following installation was good and examined for extended time.
The team members are the following:
Lantz W.
Daniel B.
Ethan D.
Brannon K.
Chris P.
Provided contact information should there be any problem with system.
Jennifer Gray Cole
22:40 19 Aug 24
Our technicians—Lantz W, Ethan D and Daniel B— were prompt professional and thoughtful, and they did an excellent job. Everything was clean and perfectly cared-for in the house and outside during their service and they addressed any concerns promptly and politely.
Carrier is an excellent product as well and we have always been happy with it.
Randy Duke
19:46 18 Aug 24
Unfortunately I had some issues with my older a/c unit. Decided to replace my entire system with a new one. Everyone at Grayson was so nice and professional, including Tracy in the office. But I want to give a big thanks to the installation team of Lantz W., Ethan D., and Cooper W. They were friendly, professional and did an awesome job!
Trina Baker Duke
23:27 16 Aug 24
Where do I start? Every aspect of Grayson’s is beyond exceptional!! Today, our new unit was installed by three AMAZING installation men - Lantz W, Ethan D and Cooper W. Their professionalism and friendliness was above board and should be commended! We will never use anyone else and a lot of that decision is because of them!!
Jimmy Carter
23:16 13 Aug 24
I’m very impressed with Grayson air-conditioning and heating. They came out to replace my unit inside and out. The guys was very nice! They completed it at efficient time and they cleaned up behind themselves. Great job guys Thank Y’all!!!
Kelly Stevens
21:57 11 Aug 24
First time calling on Grayson Air today. Allen C came out and not only was he professional and friendly he got my a/c up and running in no time! Great first experience and would recommend!! Thank you Allen and Graysons!
Kaylin Exsterstein
12:46 10 Aug 24
Shoutout to Allen Cowart for coming to fix our A/C problem ASAP. Our unit started overheating and went Kapoot late last night. Allen came and saved both us and our poor pups. Thanks Grayson Air Conditioning for taking our call quickly and thanks to Allen for coming to our rescue in this Alabama heat.
Matthew Mason
12:40 10 Aug 24
Allen Cowart was great fast and effective. great guy
Beth Knapp
16:34 09 Aug 24
Workers did good job on replacing furnace in few hours.
Install crew… Lantz W and Daniel B.
Cory Gardner
21:12 08 Aug 24
Had a blower fan motor replaced and a yearly maintenance done and Grayson is amazing. Allen the tech that did the work was quick, personable and did an amazing job. Highly recommend this company!
I needed to get my duct system replaced, and Grayson AC was very helpful throughout the whole process. They quickly got someone out to give me an estimate, and then followed up to schedule a time to come out.
Lantz, Daniel, and Ethan did the installation. They completed the work in the timeframe estimated, were very nice/professional, and also ensured we had window units cooling us while our AC system was down. I would definitely recommend Grayson’s, and plan to call them for any future needs!
Glenn Weil
00:31 06 Aug 24
Impressed with the Grayson crew of Lantz W, Daniel B, Ethan P, Mason S. and Chris P that installed my 2 speed AC unit. Professional in all aspects !
Elizabeth Owens Frost
13:37 28 Jul 24
Great service! Doug did a comprehensive check of AC units and generator and answered all my questions about the units.
Andrea Alexander
23:07 27 Jul 24
Had an ac leaking all in the house and Matthew and Justin came out and got everything fixed. We appreciate their hard work.
Karen Raines Hyde
18:42 25 Jul 24
Very knowledgeable and professional. Highly recommend this company for your HVAC needs. Thank you to Matthew Gifford and Justin Hollingshead for a great job installing our air ducts. They were on time and professional, and left no mess.
Their two installers Lance and Daniel did an excellent job. They were very professional. Very pleased with my choice for replacing my 5 ton system.
Don Cole
Denise DeGregorio
14:06 18 Jul 24
The guys came out yesterday to install our new unit. They were amazing! They worked in the heat and in the rain. They were so kind and so polite! Our dog Lilo fell in love with them and the feeling was mutual! Thank you to Mason, Ethan, Joey and Brant!
Martha White
05:25 17 Jul 24
Justin and Mason installed my new unit today. Both were professional, yet friendly and conversational. They answered all my questions and even went the extra mile by helping attach an annoying drain pipe, and moving my existing concrete pallet to create a step pad to my shed. (Something I couldn’t have done myself! ) Thanks to you both, Justin and Mason! And thanks Grayson!
Donnis Bryant
21:21 07 Jul 24
Justin H
Clay
Will
These boys did a great job replacing my AC in a timely manner
Sonya Broadus
19:53 04 Jul 24
Daniel Broadus and Lantz Waters installed a Carrier split unit in my stepdad’s playroom yesterday. They did a fantastic job installing the unit…very quick yet efficient. These guys really know their stuff! The Carrier is amazing! I was so worried about the size and intrusiveness, but it’s much smaller than I imagined and so quiet you’d forget it was there If it weren’t for the much appreciated cooler room!! Thank you guys so much!!
Alison Crymes Hampton
21:18 28 Jun 24
Doug just came and saved the day for us! Gave us reasonable and fair price and had our AC blowing cold in under 20 minutes! Thank you Doug and Grayson Air Conditioning, Inc.!
Stephanie Haffner
21:37 27 Jun 24
Lantz W. Daniel B. Ethan D. Chris G. Cooper W. Dustin P. did an outstanding job installing my new system. Took care to protect the floors during install and helped with setup for the app. Highly recommend
Teresa Sells
22:22 26 Jun 24
Allen Cowart came out the same day and fixed our air conditioner within 30 minutes. He was knowledgeable, friendly and worked quickly to diagnose our problem . I highly recommend Allen Coward and Grayson Air Conditioning.
Matt Caz Cazalas
22:52 24 Jun 24
Excellent work! In one day, Chris, Brannon, Clay and Bryce installed indoor and outdoor ac units, built a slab, and ran electrical to the units. They did an excellent job! Definitely recommend!
Matthew Franklin
19:39 24 Jun 24
I can’t recommend Grayson Air Conditioning enough! From their quick response to an after hours call, all the way through the installation of a new system, these guys were great and timely. So thanks again- Justin, Brant, Cooper, Joey, Matthew and Allen y’all are truly professionals.
Lauren Killough
17:45 22 Jun 24
Alan is my hero and so nice!!
McCorvey Rell
00:32 22 Jun 24
Allen coward helps us out in the neighborhood. Very great guy
Dawn Ditto
18:43 21 Jun 24
Matthew , Justin , Bryce , Brandt, Cooper and Pruitt did a Amazing job ! They went above and beyond getting our new Ac and ducts. They even made sure not to wake my husband who works nights. I really appreciate everything They did.
Linda Cooper
19:06 19 Jun 24
thank you Matthew, Justin and Bryce for the great work you all did installing our air conditioner. very professional and courteous job. well done!
Emmett Lipscomb
01:25 08 Jun 24
The compete experience of working with Grayson team members has been eye opening. The customer focus they reflect is really amazing and, unfortunately, not found in many companies now. The team folks we got to meet and interact with, some more than others, are our initial contact with Service Technician Aaron Lee, Installation Manager Joey Pettis, and Chris Glen, Dustin Payne, Brandt Givens, Chris Pruett , Mason Small, Justiin Hollinghead, Matthew Gafford and several others for whom I have no last name, i.e. Bryce, Clay, Cooper and Angie.
The prevailing attitude of the entire team, and they performed as teams need to, was cooperation within the team and an obvious focus on customer satisfaction. It was a real pleasure to interact with them, if only for brief moments. My compliments to the management for establishing a work environment so supportive of the employees. It has and, I'm sure, will continue to provide great return benefits to all.
And the AC works great.
Thanks to all of you for the job that you did. My wife and I appreciate it.
Jennifer Moss
22:13 10 May 24
Mason, Cooper and Stephen did an outstanding job installing our new HVAC Carrier system today. They were very respectful, went above and beyond and worked together to get the job done in 1 work day. Fantastic job guys I would highly recommend Grayson Air to anyone in need of HVAC services or installation. Great service and great people
Angela Galla
00:50 06 May 24
Allen was great! He came out on a Sunday evening and was very efficient and professional. Thank you for your service!
Heather N Jacob Stanaland
00:38 05 May 24
Allen was great. He was at our house within 30 minutes of our call on a Saturday at 6 pm. Very thankful for the quick and inexpensive repair.
Maryann Veronica
18:00 04 May 24
We felt so blessed to find Allen Cowart with Graysons Air Conditioning Service. I was so worried about my Mother being elderly and sick and the Air Conditioner was flooding inside the house or she would have to keep it off in the heat. To top it off, it was a Saturday and Allen called me back right away. Not only he called right away, he said he was on the way! Allen quickly and thoroughly checked the unit and fixed it and flushed it out. He was a man of his word and charged what he quoted . He truly saved the day and was very thorough and explained everything clearly. We will definitely be calling Allen with Graysons for all our future Air Conditioner needs! Thank you so much Allen!
Corey McCarron
23:12 02 May 24
Amazing service & knowledge! Thanks to Allen Cowart for taking care of us!
Marian Dreyfus Berkin
21:47 26 Apr 24
There work was excellent. I’m glad we could use this company. Lantz, Elijah, Manson, and Brant were here and did a very good job. I thank them very much!
Scott Pate
23:20 09 Apr 24
I have used Grayson for HVAC and Generator maintenance the past few years. Last week they replaced four HVAC systems for us. It was a big job but they had multiple crews on site and got it done in just a few days. Special thanks to Chris G, Dustin, Cooper, Brandt, Chris P, Stephen, Justin, Joey, Angie and Will for a job well done. The most courteous, knowledgeable and professional HVAC team we have dealt with.
Donna Heist Nall
21:54 02 Apr 24
I want to thank Grayson Air for taking over the servicing of my a/c unit and for sending Doug to service it today. Everyone at Grayson Air are so nice, helpful and knowledgeable.
Doug did a great job!! Thank you!!
I definitely recommend Grayson Air Conditioning, Inc. for your needs!!
Sharon A. Mcleod
20:55 29 Mar 24
Lantz,Mason&Elijah did a great job installing my system! the following Monday we had Grayson come out and do the duct work and I was so pleased with how professional this team was they were well mannered and it really goes to show you when you go with Grayson your getting the best! The installers were : Alan S, Justin H, Stephen S, Logan, Joey p
Jeffrey Fulford
15:31 26 Mar 24
A big thank you to Grayson AC for sending Scott to do repair work. He’s very professional and did a great job. Highly recommend. Thanks again Richard.
Kimberly Nguyen
20:57 21 Mar 24
Quick and efficient! Thank you Lantz, Elijah, and Mason!
Ashton Healy Kelly
21:26 20 Mar 24
Highly recommend. Chris, Brannon, Terry, and Clay were very professional and efficient. They did a great job!
Chandler Ogburn
01:45 14 Mar 24
Matthew, Terry, and Logan replaced my system on Monday. They were courteous and finished much sooner than I expected. I really appreciated the time the took to make sure everything fit and worked correctly in my old midtown home. I will definitely recommend!
Tonya Brunson
21:44 13 Mar 24
I originally had to call this company, not knowing anything about them because I was having an issue on the weekend. They were fast and efficient with their service. I now have a service agreement with them. They just came out today and did my service very friendly people very honest Doug did a great job. will recommend in the future!!
April Shoemaker
03:22 11 Mar 24
Chris,Brannon and Terry did outstanding job and Angie they clean up lady was great also! Very pleased with all the work!!
Dorothy Tate Durham
13:52 27 Feb 24
I have been a Grayson AC customer for 40+ years and have nothing but good things to say about their service. Lantz W. And Elijah J. did an install for me and they did an excellent job. They were prompt, neat, friendly and answered all my questions. As usual I was very pleased. I also have to mention the service technician that came out and did the diagnostics. Tyler H. explained my issue and gave me recommendations and options to fix the problem. He was very helpful and even followed up later to check on me to see if I had any questions. Thanks you Grayson AC for great service!
Maeceal Herndon
20:17 15 Feb 24
On last week these 3 guys, Terry, Chris, and Brannon removed and installed 2 A/C units and heat pumps at my house. This job took all day, these guys were clean, professional, polite throughout the whole process. They made sure we understood the workings of the units and answered any questions we had I highly recommended Grayson Air Conditioning, Inc. EXCELLENT JOB GUYS
Deanna Crozier
22:22 23 Jan 24
On time service, clean,quiet,kept us updated.Thank you Lantz, Justin, and Mason
Jo Whitaker
22:22 17 Jan 24
We had Allen come to our house today to do a check on our ac union and he did a real good job and was a very nice guy and had a real good sense of humor! thanks
Henry @ Jo Whitaker
Mindy Brown Broughton
17:43 04 Jan 24
Tyler is a very knowledgeable employee of Grayson. He is very professional and did my semi annual inspection very efficiently. I highly recommend him and Grayson Air Conditioning! Thanks so much
Lori Avaritt Howard
21:52 03 Jan 24
Absolutely the best! Terry & Scott went above and beyond! They were so informative, kind and went above and beyond!
Alexia Clemens
20:15 03 Jan 24
We love Grayson's service. Always professional and great communication. Thanks Scott and Terry for great service today.
Dennis Lowe
21:41 19 Dec 23
Allen Cowart pulled up in one the cleanest work van I have ever seen with a custom paint job! I thought to my self “well if the service is half as nice as that van then I am in good hands”. Friendly as always. You can tell that Graysons has built one of the best businesses in Mobile and Baldwin counties. I would recommend these guys time and time again. Timely, professional, clean, and knowledgeable.
Brandon Sands
22:12 13 Dec 23
Doug Cordelle was very proffessional and did a spectacular job during a routine maintenance follow up with outstanding customer service skills!
Tyler Hensarling & Allen Cowart have also been out to the house to help with maintenance and service calls with no hesitations and quick response times and even called us on their off days to ensure we had air flow and that we were taken care of which shows their passion for what they do and proves that it’s not “just a job” to these guys.
Couldn’t ask for a better company for handling your Heating & Air needs. Give them a call!
Martin Powell
16:48 21 Nov 23
Had my heating unit replaced last week. Grayson guys were right on time and finished the job before lunch. Team consisted of Chris, Brannon and Mason. They rebuilt the platform and put in improvements
Mark Wasiak
15:42 21 Nov 23
Thank you to Scott and Terry for the routine maintenance they just performed on our 3 units. Friendly, professional and extremely competent.
Have used GRAYSON’S for around 25 years and that should tell you pretty much what you need to know about them and their employees.
Mark Wasiak
Shamira Marks
21:28 08 Nov 23
Allen is the best… He came out on time I got the job DONE… 10/10
Keshia Armstead Wright
23:42 20 Oct 23
Allen Cowart called quickly!! I told him what we had going on and I explained that I had been living in a “Hot Box” for days! Thanks Allen for rescuing my family out of the hotness!!!!!!!
Ronnie Wright
23:38 20 Oct 23
Allen Cowart did an awesome job for for us!
Brett Baylor
21:16 20 Oct 23
Allen Cowart did a great job for us today with our service. Professional and knowledgeable.
John Wayne
18:05 09 Oct 23
Chris and Logan did an excellent job on installation of our new air handler they were clean and professional throughout the whole process ! I have no reservations about recommending the team at Grayson for all your HVAC needs !!!!
Anna Mosley Agee
19:18 05 Oct 23
We just had our duct system replaced and installed by Justin and Lantz - they were very professional and thorough! They cleaned up the mess of the old system nicely. Would definitely recommend Grayson’s in the future!
Susan Layman
18:51 05 Oct 23
Allen and Tracy were such a blessing with getting all my unit issues solved!! Huge help! God bless both of um!
Romola Barnett
22:52 03 Oct 23
We really appreciated Doug Cordell coming to our home last Friday to service our Air Conditioner. He was so friendly and helpful. He even took time to make friends with our goldendoodle.
Veronica Davis
13:54 29 Sep 23
Lance & Justin did a fabulous job installing my attic tent