AC was blowing Heat instead of cold air.. Lantz came straight in fixed the issue with my thermostat Definitely will be doing business with them in the future
Doug came by same day we called and replaced the fan motor made our home livable in this heat he came back and checked that water was not leaking from a/c he was very professional and polite.
Our A/C wouldn’t cool the house down before shutting off, so I called Grayson Air Conditioning first thing this morning. Within just a few hours, Doug (their service technician) came by and got it all fixed! He was very nice, efficient, and helpful! Now our A/C seems to be running great.
Great work, from talking to Tyler for scheduling to having TJ and Gabe here for only an hour for much needed work. Only wish I could give more than 5 stars.
I usually dont post about companies but with Grayson Air Conditioning, Inc. I have too! They sent a technician (Ben) around 9pm at nighttime because our AC stop working at an unexpected time. SUMMER. Ben was able to diagnose and fortunately fix it within twenty minutes. I am so thankful for him and his team being available. I have two babies so staying in the heat is a big NO. My Mobile friends, I would highly recommend this company!
We are extremely thankful for the service that Lantz provided. He immediately knew what the problem was and quickly resolved the issue. He was very kind and professional. I would recommend him to anyone with a/c needs.
We had the pleasure of working with Lantz today. He was pleasant, transparent, and efficient. Strongly recommend.
Lantz was the BEST! 10/10! Super kind, helpful and had us going in minutes! Grayson is better for having him on their Team!We appreciate Grayson's and Lantz for their excellent service!
Our home cooling system went down unexpectedly on a weekend. I contacted Graysons 24 hour phone service and was told that a service technician would call me back. Within 15 minutes, Lantz Waters contacted me and inquired about the problem we are experiencing with our system. Some 30 minutes later, he was at our home and diagnosed the problem. Unfortunately, the part we needed was not available locally. On Monday, Grayson contacted us to inform that the part had been ordered and will be delivered the next day. Tuesday I had a call that they had received the part and soon after Lantz Waters contacted me to come out for the repair.
To say that we are pleased is an understatement. Lantz was a true professional and explained everything to us thoroughly. I look forward to future service needs with Lantz, but hopefully not on weekends.
TJ, Clay, and Tyler did outstanding work on installing a unit in my man cave. I appreciated their hard work, precision, and knowledge. They were able to get the unit installed and blowing cool air in no time. I would recommend them and Grayson to anyone.
I called Grayson to install a mini split unit, Lantz Waters came out and offered several options. He listened and looked at everything. He suggested new blown insulation. The crew that installed it was TJ T and Christian G. These guys were very professional, everyone was top notch. The insulation job went very well. The difference is amazing. I would recommend Grayson, as a matter of fact , I signed up for a maintenance agreement. They will be my company from now on. Michael West
Technician Lantz Waters did a great job figuring out the leak and taking care of it.
Ashley got me an appointment kindly and quickly.
Ben came and fixed the situation quickly
and politely educated me as to properly maintain my unit. Very happy with Grayson
They initially came out Friday to service our old Rheem unit, which we unfortunately ended up needing to replace. They scheduled us for the following Monday (faster than expected) to come out and replace the unit with a new Carrier unit. They even dug up and replaced the old foundation that the unit sits on, didn’t expect that. Justin H., Brannon K., and Gabe were absolutely outstanding! Couldn’t have asked for a better crew to come out and do the job. They did fabulous work, were very respectful of our home, property, and animals. What I greatly appreciated more than their work ethic is how amazing they were with my 2 very energetic dogs and my very chill laid back one. They were so wonderful, an absolute pleasure to have working at my home. They even went above and beyond helping me with the setup of the Carrier app, which my phone was being a bit of a pain with. Additionally I hadn’t had any luck finding a buyer for my old washing machine and Joey Pettis, the installation manager, even took the washer off my hands, getting it out of my living room. This really is a truly fantastic company with genuinely amazing people who work there. Hands down the best ac company you’ll ever find!
Doug was extremely nice and knowledgeable! He was a gentleman and very businesslike!
Doug Cordelle excellent professionalMy home's air conditioning stopped working on Saturday afternoon, July 26th. I called the first company in Mobile, AL that I found on Google.The technician arrived, and I was told I would have to pay a higher rate because it was Saturday.I said okay. After an hour, he told me he would have to replace the AC blower, which was very expensive. I was suspicious because my unit was just over two years old.So today, Monday, July 28th, I called Grayson Air Conditioning. Technician Doug Cordelle arrived at my house and in less than 20 minutes discovered it was just a blown fuse, and everything was working again.I can confidently say that the Grayson Air Conditioning team is the best in Mobile, AL.Thank you very much for your quick and efficient service, Mr. Doug Cordelle.Paulo Silva
Doug was great! He came by for a maintenance check, super friendly & sweet with my dog 🙂
One of my home thermostat won’t control the temperature as the set temperature. Even though we turn off this thermostat, the room still blow cold air. Called Grayson on Friday morning, they immediately scheduled technician to check the same day afternoon. Technician Lants Waters came at the expected time and immediately checked the outside fan, attic A/C handler and each thermostat. He diagnosed one of the thermostat is bad causing the HVAC issue. He advised me to turn off the bad thermostat and order a new same model thermostat to replace the bad one. Great job! I would recommend Grayson HVAC, Inc.
Everyone I’ve ever had has treated me great! Today I had Lantz Waters come out and help solve my issue. I’ve never had a bad experience with them and will always be my go to!
Thankful for Lantz waters with Grayson Air Conditioner INC. He respond to my call quickly. He was efficient with repairing my a/c. He very knowledgeable when it comes to his work. He was friendly definitely 10/10 I would recommend him.
Doug came out quickly and had my 20 year old unit up and running very quickly! He was also very friendly! Great service! I will definitely use them again and will request Doug!
The entire team at Grayson was great. From Thomas who helped us get a quick install date, to Bryce, Brad, and Clay, who came out and worked in this heat getting us a new HVAC unit. They were courteous, professional, worked thru lunch to get us up and running. They cleaned up well, and asked if we had any questions or concerns. They also made sure we were comfortable working our new thermostat, and stayed to ensure both heat and cooling systems worked properly. Great Job!
Wonderful installation job by the Grayson team of Bryce,Brad and Christopher. Arrived at stated time and worked very professionally while here. Courteous, competant and diligent installers. Well pleased with this experience. 5 stars,,
Love this company been with them gir over 25 years .. Always the best customer service.. this week had our annual maintenance check up . DOUG was wonderful always goes over and beyond .. 5 stars for Grayson and DOUG
Lantz Waters fixed our generator so that it works like a champ!Great job and thank you!!!
Lantz Waters serviced our generator and found a serious problem that he immediately fixed. We would've been in a lot of trouble had he not taken care of us. He is very professional and patient! I love our Carrier generator and thank you Lance!
I met Grayson’s service technician, Aaron Lee, working on an a/c system at a relative’s home. I was impressed with the repair and his knowledge and professionalism- enough to get his business card. 6 months later and I have a major freon leak that requires a new system install. I chose to replace 2 complete a/c systems and worked out the details of the installation. Grayson sent (2) install teams consisting of the head installer, Chris G, along with Brandt, Daniel A, Dustin, Daniel B, Keaton, Austin, and Brad. They showed up on time and ready to go. They worked as a team and had fun while taking care of business. They started at 8 am and both a/c systems were up and running by 4:30pm. The install manager, Joey stopped by to check on the progress and make sure that I was happy with Grayson. I enjoyed having them do the install and will use them for all my HVAC needs. Thanks to everyone !
Great professional, friendly, expert service by Ben Howell, IV. Highest recommendation!!
Service Tech Lantz deserves a five star review for his enthusiasm, kindness, and work ethic while completing scheduled maintenance on our hvac units. He had a difficult job with a clogged drain pipe but didn't give up. He did a great job for us and represented Grayson's in an extremely professional manner! I hope he is our tech next time as well.
Service Tech Doug Cordell came out and did a wonderful job. He had me up and going in a matter of minutes. He was very nice and professional and made the necessary recommendations for future maintenance. He was simple outstanding and don’t think I could have had a better tech or company to come out and help relieve the heatwave that I was experiencing at my house.#onesatisfiedcustomer
Just had Grayson come out to run diagnostics on an aging AC unit that's giving us trouble. We've had another company via a home warranty work on the system recently and keep having trouble, so we wanted a second opinion. I wish we'd gone with Grayson from the start. The difference in professionalism and competence was obvious. Lantz did an amazing job, and really took his time examining the system and providing a comprehensive diagnosis. At the end of the service I was provided paperwork clearly outlining recommended services and prices. There was zero pressure. We're going to end up needing to replace this unit, and when we do I feel confident that we'll go with Grayson. Thank you, Lantz!Edit on 7/23/25:We hired Grayson to replace our duct work and install new insulation. Matthew, Ethan, Christian, and Gabe all did an amazing job, working hard in the heat. I'm very confident in the quality of their work, and plan to hire Grayson next year for a full A/C unit replacement. Thanks, guys!
TJ and Keaton came to do a duct repair at my house today. They were excellent, professional and clean! Five stars.
Super professional and incredibly knowledgeable! Aaron Lee quickly diagnosed our issue and explained everything clearly along the way. He was efficient, courteous, and had us back up and running in no time. It’s rare to find someone so skilled and helpful—highly recommend!
Lantz was great! He came first thing in the morning and checked our unit! He was very informative of every step and answered all my question’s! Thank you Mr. Lantz!
Aaron Lee did a great job and showed up fast on a Saturday. Very courteous, I am 100% satisfied.
Aaron was exceptional! Grayson will always be our A/C company. Thank you for your quick response!
Wow! Aaron came out with Grayson, in about 15 minutes we were cool! Aaron was extremely professional, very friendly, and exceptionally knowledgeable about our unit. We will forever use this company!!!
Lantz kept me informed of everything he was doing and very professional at his work. Also very personable. Did a great job.
Lantz Waters came out to scope out some work that needed to be done prior to selling our home. He was extremely knowledgeable, dug into the requirements and came up with a plan.
Lantz and the entire team from Grayson were courteous, professional, and explained all the options without being pushy. They even fixed a couple items not included in the proposal as a courtesy. Highly recommend for your HVAC needs!
Lantz Waters came out for our maintenance inspection today and I have to say he was very polite and knowledgeable! Highly recommend Graysons Air Conditioning! Never had a bad experience with them! Looks like a fun place to work!
Thank god honesty and integrity is still around and AC tech Lantz Waters at Grayson AC is the embodiment of that . Called that am he came quick diagnosed the problem fixed it immediately and was back up and running in no time nice to know a repairman that isnt padding the bill or ripping people off which is rare these days dont hesitate to call recommended highly . Thanks guys
Got to say its good to know that honesty and integrity are alive with Graysons tech Lantz Waters. In this 107 feels like temp my ac went out he got there quicky diagnosised the problem and did the repair that was needed quickly got me back up and running and did the exact repairs needed not trying as others do to run up the bill .Dont hesitate to use Greysons and hopefully you will be lucky enough to get Lantz , thanks so much. And Greyson is very lucky to have such a good employee
Had Chase out today for a scheduled maintenance. Very professional attitude, clean cut, and knowledgeable. We’ve had a great experience with every tech every time. We’ve been using Grayson for years.Update: We had Doug out today 7/16/25 and he got us back up and going when our air was not cooling. Can’t say enough about their customer service. Thanks again Doug Cordelle!
We came across Ben H in our neighborhood. Our AC went out and we need help immediately. He never even hesitated and jumped right on it! He was very helpful and had our AC literally working in minutes. I hope we get him every time!!!
Doug did a great job with the AC service on my home!
I just had a new heat pump/AC unit installed. The employees were fantastic with the installation. Very professional workers. They answered all my questions and were very attentive to details. I would highly recommend them.
Service Tech Lantz Waters came out today for my summer tune up and he was great. Very personal but professional. I’m happy with Grayson’s.
Our AC stopped working on Sunday afternoon so we called Grayson and they were out here within a couple hours. Lantz Waters diagnosed the issue really fast and got us cooled off. He mentioned the maintenance program and we went ahead and set that up. Money well spent. Thanks Lantz!
Lantz Waters did an awesome job and gave suggestions of what to do to better maintain or ac and whole home generator systems.
i work at the tropical smoothie on urgent care drive, it was 93 degrees in the store and Lantz Waters came out here and fixed it for us and we are very appreciative.
Lantz Waters is awesome!! fixed our unit right up! 10/10
We have the service contract where we get two service calls per year for our unit. On our most recent service calls, Lantz Waters came and took great care in explaining what he did and what we needed to do to keep the unit functioning correctly. He was very professional and friendly. I highly recommend Grayson Air Conditioning!
Doug found my problem and was awesome
TJ and Gabe made quick work of the warranty replacement of the fan coil in my attic. As the norm with Grayson ‘s service, everything was top-notch. They even went the extra mile by replacing old insulation on my outside unit and reworking the drain and tubing on my air handler. TJ and Gabe were professional and tidy in their installation and removal of all old equipment and packing materials.I purchased this unit from Grayson not quite nine years ago and was impressed at the time of the letter that was sent with all of the registration and confirmation numbers. Having this done by them extended my warranty from 5 years to 10 years. Honestly, if it was left up to me, I might’ve forgotten to register them. This is yet another example of why it pays in the long run to deal with true professionals like Grayson.
Chris Glen and Dustin Payne and Lantz Waters did a wonderful job at are home today putting in a Furnace and a coil they were like family very sweet and professional young men I highly recommend both of them if you ever need AC/ are Heating. Grayson Air Conditioning is the best there on time and work hard until the job is done Thank You for such wonderful service.
Another Grayson review!! Today it took a village to replace my old unit, and that village was Justin, Brannon, Clay, and Joey. I became whine because of the heat, and my team installed 2 window units while completing a new unit placement and new ductwork next week. I’ve been with the company over 30 yrs and would never go anywhere else! Thanks, boys!!
We recently purchased a home and called Grayson's for an estimate to install a whole home generator. They sent Lantz Waters out within 24 hours. He was friendly, helpful and knowledgeable. It is great to work with a company that still values customer service.
We recently purchased a home and called Grayson's for an estimate to install a whole home generator. They sent Lantz Waters out within 24 hours. He was friendly, helpful and knowledgeable. It is great to work with a company that still values customer service.
Lantz Waters hooked me up fixed it quickly and was super nice!
Grayson Service Tech Doug Cordelle came out to do bi-annual checks and maintenance on our Grayson installed units and we couldn’t be happier. He (and all techs that have ever come out) is very professional & respectful of our property. Having cool air in Mobile summers is nothing risk losing and Grayson keeps everything working in tip top shape. Thank you!!
I have been using Grayson for my HVAC service for over 25 years. The folks are always courteous, prompt, and professional, I recently had a problem with my AC but when Thomas Haney answered my service request, he quickly diagnosed the problem and made the adjustments that got the house cool and comfortable again -- and the cost was modest (less than I expected). Mr Haney was courteous, prompt, efficient, and professional. I am very pleased with Grayson's service.I also had a recent routine service call -- Scott Hopkins exhibited the same level of courtesy and professionalism I have experienced with Grayson's staff. I have great confidence in Grayson's quality of service.
Had our semi annual service done by Lantz Waters and he did a great job. Very friendly and explained what he was doing and answered any questions I had. Mentioned we may want to consider installing a UV light by coils and explained why. I appreciated the information as well as no pressure to make a decision.
As always Grayson does a great job on our maintenance and any time we have had an issue.
Doug came out and had us back up and running in less than 30min. He was friendly with our animals and kind to our toddler. Grayson is fortunate to have him representing their company. Thanks again, Doug!
We just had our first service from Grayson, and it was top notch. Our service tech, Lantz, was very nice and knowledgeable. He worked efficiently and got everything all cleaned up for us.
Lantz did a great job at my office today! He arrived on time and was efficient and knowledgeable about the issues going on with our air conditioning. Highly recommend!
I want to give a shoutout to the Grayson team that installed my new 2 stage HP last month. One for guiding me to the just right unit for my house and budget. And secondly, staying late to get the the unit in fine working order. Special thanksTJ T, Bryce K, Austin H, Christ P, Tyler J Tracie S and Ben H! Don B
We had our A/C go out so I called Grayson. Doug came out within half an hour and he was great! He showed me what went wrong and answered all my questions. I will definitely be using Grayson for my HVAC servicing going forward
Doug Cordelle was great. he fixed our air conditioning at smoothie king in 15 min. he was really sweet
Doug Cordelle came out the same day we called. He was very knowledgable, polite, and got the system running quickly at an affordable price. We are very grateful and highly recommend!
Doug Cordelle came out on a Saturday and cleared out the lines so the unit would stop shutting off. He was friendly and helpful and showed me how to maintain the lines so they do not get clogged. I'm so thankful!
Doug was very professional and explained the service that he did very well.
Our blower went out on a holiday and Doug came out. Great customer service and he explained everything very well.
Doug from Grayson was the best! Came out and fixed our AC in no time which was great.
Lantz came to my house to quote a new AC unit. He was incredibly professional and helpful, answering all my questions and asking me what I need out of my system. I feel very comfortable with all my options and that’s saying something coming from someone who knows nothing about HVAC
Lantz came to my house to quote a new AC unit. He was incredibly professional and helpful, answering all my questions and asking me what I need out of my system. I feel very comfortable with all my options and that’s saying something coming from someone who knows nothing about HVAC
Outstanding work done today putting in new duct work throughout the attic. Shout out to Matthew, Ethan and Casey for their hardwork.
Matthew, Ethan, and Casey were polite, honest, courteous and efficient. They explained everything to me in a way I understood. I would highly recommend not just the company but the guys who put the duct work in.
Lantz Waters serviced my A/C unit today and did an outstanding job! He was very professional and courteous! I would highly recommend him for anyone needing AC service!
Johnny Williams
Only after a week that my Mom’s AC quit four doors down from me .. mine quit too. Grayson installed her AC and she told me to call them. From the moment Phillip told me my 30 year old unit was “toast” until TJ shook my hand after the install, I had a wonderful experience with Grayson . I will always recommend your service to anyone from now on !
Lantern Waters did an awesome job today at my house. He was very passionate about the job at hand.
Shout out to Allen Coward for helping us out on a Sunday! Saved the day given the heat. We always get great service from Grayson AC!
Lantz waters did such a great job! Thank you so much for the amazing service.
So very thankful for the young man that Grayson Air sent to my home. He came to check my generator. Before he left he had taken care of my air conditioner and convinced me on a plan to take care of both regularly. Thank you Lantz Waters for your fine service! I know who to call.
Grayson Air Conditioning did a great job replacing our Duct work to go with our Carrier AC unit. The technicians they sent over Matthew, Brad and Ethan were awesome! They came in and introduced themselves and got to work right away. They were finished on time and we are very cool again!! Very professional work!
Thomas was very professional and explained everything about our system maintenance in detail.
Lantz Waters gave us an estimate for a whole house generator. He was very professional and knowledgeable.
Huge shoutout to Aaron Lee for saving the day and getting our AC back up and running! He was professional, efficient, and incredibly knowledgeable. He showed up on time, explained everything clearly, and had us cool and comfortable in no time. It’s not easy to find service you can truly count on—Aaron went above and beyond. Highly recommend him to anyone needing HVAC help!
Aaron Lee saved the day! Air conditioner went out in the morning and by late afternoon Aaron had it running like new. His professional and friendly personality was awesome. He made sure everything was right before he left. Thank you Aaron.
A call to Grayson Air Conditioning Ashley, confident to get me on the schedule that day. Tech Arron called visited trouble shooting the unit. Arron provided a quote to replace and scheduled next day replacement. Tj and a crew of four arrived sharp 8:00 am next day working to remove and install new unit. Rebuilding the ac compartment and a new pedestal and new electric box outside. A new wifi thermostat was installed. TJ answered my questions during the work. That night the ac was operating. Arron followed up and a call for the office followed up I was totally satisfied with the install and the equipment. I was most impressed that Grayson did perform the work as promised.
Great friendly service had Scott as my technician was able to diagnose and fix my ac quickly would 100% recommend this company to anyone
On June 19, 2025 I had the technician Ben service my HVAC for my summer period. I was very impressed and satisfied with his thorough and complete performance. He is very knowledgeable and extremely courteous and respectiful .
Great guys Matthew, Dustin, and Ethan very professional
I have been with Grayson for 23 years. They just installed a new system. I was provided with 5 options and once I made my choice, Daniel, Keaton, Christian, Gabriel, and Tyler did a great job. They were on time, protected my floors and cleaned up everything. Thanks for registering my equipment too.
Awesome job installing ductwork Matthew, Dustin, Keaton, Christian and Donald did amazing. They were in and out Also installed a new drain line
Lantz waters did a fantastic job and information provided was great!
Just Had Grayson come out last night on an emergency call. I called several repair services that had 24 hour service which I will not name, However Grayson answered and said I’ll see you in 15 minutes. I Said BOOM!!!! This was about 11:30pm. Very Professional and knowledgeable. Technician Thomas did an excellent job. I recommend Thomas for the Job. GREAT Job Sir.
Grayson air conditioning is by far the absolute best most friendly, professional, knowledgeable, quality conscience, & attention to detail AC company in Mobile and surrounding areas. The team of Matthew, Brad, Austin, Gabrielle, Joey, & Lantz are the real deal folks. Their precision to every detail separates them from all the competitors in the business and my hats off to Grayson's management for their dedication to costumer satisfaction through such practices. Grayson air conditioning is a prime example of how a world class company should operate so don't hesitate to call them for all your air conditioning needs. The timeliness And quality of their work is over the top bar none!!
Matthew, Brad, Ethan, Christian, Joey, Brandt, and Daniel A. just completed replacing our upstairs and downstairs air conditioning duct work and vents. They did a wonderful job! They were very professional, knowledgeable, and efficient in their work! They left everything exceptionally clean, as well! It was a pleasure to do business with them and Grayson!
I had a great experience with the Grayson Air conditioning crew! TJ, BRANNON, JUSTIN, CLAY,GABE, and CASEY were amazing!! they talked so highly of this company and their owners! You can tell they truly love their job! Great people! anytime i need any air conditioning services i will request them! thank you guys!
Lantern, did a great job, very courteous. My wife said she would like to have a son like.
Grayson air conditioning is by far the absolute best most friendly, professional, knowledgeable, quality conscience, & attention to detail AC company in Mobile and surrounding areas. The team of Matthew, Brad, Austin, Gabrielle, Joey, & Lantz are the real deal folks. Their precision to every detail separates them from all the competitors in the business and my hats off to Grayson's management for their dedication to costumer satisfaction through such practices. Grayson air conditioning is a prime example of how a world class company should operate so don't hesitate to call them for all your air conditioning needs. The timeliness And quality of their work is over the top bar none!!
The blower on my system died yesterday (11/28) and within 1 hour Ben and Terry were crawling underneath my house to figure out the problem. I know I got lucky with the timing this time but it worked out great for me. Grayson AC has always come through for me and you can't ask for more professional and polite service technicians. Thanks for keeping me out of the cold!06/11/25Tech Lantz Waters just left for my routine maintenance. Whoever is in charge of HR at Grayson deserves praise also. Lantz is always incredibly professional but every one that comes to my house from Grayson is top notch!
I came home at 5:30 to a 75 degree house and a complete ice block of a unit! We ended up with a new unit (we knew it was coming) and they took very good care of us. Will got us financed immediately. Dustin P, Brad B and Christian G came out to do the install within a day. They were neat and polite. I got a call that morning that they were heading my way. They cleaned up all of their stuff and you could not tell that anyone had been there working! I can't thank you enough for getting us up and running so quickly!
I've been a customer for almost 20 years and have always had excellent service. I had my old. air conditioner replaced. The technicians that did the work were TJ, Christian, Joey, & Daniel. They were courteous, thoughtful & neat. Thanks guys!
Lantz Waters was very nice and professional! Quick fix with a positive attitude the whole time! Highly recommend Lantz and Grayson A/C!
We called because our A/C went out while we were on vacation! They sent Lantz Waters out the same night! He was very professional, and informative about what needed to be fixed and how he fixed it! Thank you so much for your quick service! We greatly appreciate it!
Grayson came out this morning and got our AC working before it could get miserably hot inside. Lantz Waters was knowledgeable, friendly, and extremely helpful (and FAST). We’ve had Grayson out multiple times and always had a good experience.
I'll start by saying Lantz Waters is my hero and needs a raise!! Not only did he arrive early on a Sunday morning to service my A/C unit, he was very professional and respectful. Please note I did call 2 other companies, and both of them said they were not able to service me until Wednesday or Thursday.
Grayson and Lantz is Heaven sent. My air stopped working on a Saturday and I thought I wouldn't be able to find anyone on short notice. I called Grayson and they took care of me. Lantz came out and fixed the problem in no time. He was very professional, knowledgeable, and very pleasant. Great job Lantz!
Grayson and Lantz is Heaven sent. My air stopped working I got online to see if I could find someone to come out on short notice on a Saturday the receptionist that took my call was hands down by far the Best! Lantz did call me to follow up to let me know he couldn't make it that day but he could get to me early the next morning. He was her 15 minutes before appointment time, and was the most professional, kind, courteous technician. He was explaining to me what happened and also told me about a service they offer that helps prevent the problem, which is very affordable so I purchased that. Keep up the Great Work Grayson, and Excellent job to your Work Family!!!
Lantz Waters is a very good technician and solved my ac problem quickly. I was pleased with his response time to my call and letting me know approximately his arrival time. All Grayson technicians that I have encountered have been very professional and I highly recommend their services.
Lantz did a great job helping me with my ac issues highly recommend the company
Lantz Waters was professional, courteous, and fixed my problem. He provided options for an upgraded system and took his time and reviewed the current breakers and options for the system. I would highly recommend Lantz and Grayson Air Conditioning, Inc.
We have used Grayson for several years including getting a new outside unit. They are just the best. Professional and courteous, with quick turnaround for appointments. Thomas did a fabulous job today diagnosing our issue (low-quality air handler installed by another company and restricted coil), and offering solutions. We will call Thomas as soon as we are ready to get the new air handler, and until then he gave us some useful advice to get by with what we have. I also greatly appreciate the support Grayson has given to my child’s school (Collier ES), including cold drinks for teachers during hot carline, and ice cream for kids during field day!! Great company, awesome employees, strong community partner!
It was a pleasure working with Grayson AC today! We had an ongoing problem and at short notice Grayson AC was there to assist. Lantz W. was very polite, friendly and knowledgeable. He had our AC unit up and running in no time! Thank you Lantz!!! Thank you Grayson AC!!!
Grayson did a great job on my coil replacement. Speacial thanks to Justin H and Brannon K for the professional service.
My thanks and appreciation to all the kind young men who installed new air conditioning units in my home. Every one of them was polite and well mannered and did an excellent job. They are all well trained and kindly. Here’s to Chris Pruitt, Chris Glenn, Dustin Payne,Lantz Waters, Doug (last name unknown) and to Morgan, the efficient woman who mans the phone. Nice group of people. I highly recommend all of them!
Maryanne Connolly
I highly recommend Grayson Air Conditioning! Their service guy, Lantz Waters, did an amazing job. 🌟
I highly recommend Grayson Air Conditioning! Their service guy, Lantz Waters, did an amazing job. 🌟
Highly recommend Grayson Air Conditioning. Lantz came out to our business.. he was very respectful, efficient and thorough. He explained everything in detail that made it easy to understand. I would recommend Grayson Air Conditioning to anyone!
Aaron Lee and Ben Howell did an excellent job diagnosing and fixing a problem with our upstairs A/C unit that resulted from an apparent power surge. After replacing the damaged parts, the system still was not working. Further inspection revealed a problem that was highly unusual, a problem not frequently seen. Once they recognized what it was, they quickly corrected the problem and the down system immediately came back up.Through it all Aaron and Ben were polite, professional, thorough, and persistent. They deserve to be recognized for their skill and acumen in finding and fixing a problematic situation. Thanks to Aaron and Ben for their service, and to Peter Grayson and Richard Ridge for their perspicacity in hiring great service techs! That combination is why Grayson is the premier A/C service company on the Gulf Coast. Five stars, all around!
Grayson is the best! Lantz Waters performed my maintenance and he was prompt, professional and thorough. He explained everything and provided pictures to make it was to understand. I recommend him and Grayson 100%
The installation team (Matthew, Bryce, Brad and Joey) did an excellent and very professional job installing my new A/C system last week. I was very pleased with their service.
I had an excellent experience with Grayson air conditioning from start to finish. Their technicians arrived on time on to install my new unit. Everyone was very professional and took the time to answer any questions I had. The installation of the new unit was quick and clean — they respected my home and left no mess behind!!BIG THANKS TO LANTZ, MATTHEW, BRYCE, BRAD, & CHRIS P. !! You all are great at what you do. Highly recommend if anyone is looking to get a new unit installed 🙂
We had a great experience with Grayson Air Conditioning thanks to technician Lantz Waters. Mr. Waters was professional, knowledgeable, and thorough during his inspection of our unit. He went above and beyond, even climbing through our attic to identify the issues firsthand. He took detailed pictures and clearly explained everything he found—most of the problems were with the air ducts. Shortly after his visit, we received a comprehensive quote.Thank you, Mr. Waters, for your expertise and excellent service!
Came quickly, installed an entirely new AC within a couple hours. Super nice & respectful.Thank you to Daniel B, Ethan D, Keaton C, Daniel A, & Tyler J!
Thank you, Matthew, Bryce, Brad, Christian, Joey you guys are awesome and did a wonderful job. Walked me through every step, were very efficient and had my new system in and running in just a few hours. Would absolutely recommend them to anyone!!!
Lantz and Ben were friendly and professional. They were quick and extremely competent. I strongly recommend Grayson Air.
During the process of selling our home we encountered a problem with our A/C system. Because closing was fast approaching and we had already moved out of state, we called a friend who recommended Grayson. We needed a competent company to come out, diagnose the problem and offer a solution.
Grayson sent a service rep to our home that day. Lantz Waters called from the property. He explained the problem and offered several options to address the issues. I expressed concerns that the holiday weekend was upon us and would delay the sale of our home. Lantz said not to worry about that because he had a team free that could come now and be finished before sunset.
I got my house sold without any delays thanks to Lantz Waters and the team at Grayson Air conditioning. The cost was reasonable. Had I said in Mobile, Grayson would be my A/C company.
Grayson's crew just completed installing new duct work. They removed the old duct work and totally cleaned following the job. They also added new insulation. The base of one of the units needed to be replaced due to water damage. They took out the old unit, cleaned, and built a new base. They installed a 'halo" purifier on both units.
All of the guys were super nice and accommodating.
Great job!
Daniel B. Christian G
Ethan D. Justin H.
Keaten C. Clay
Bryce K.
Tracy - at the office
Thanks to all involved!
Ben Howell came out to service and clean my ac unit (inside and out) and was very professional. Bought the service plan so they can continue to come out and take care of it but also help to prepare in case any issues arise. Very nice, very informative and knowledgeable…took time to teach me new things about my current unit but also confirmed things I was already doing correctly to help maintain it. Thank you, Ben and see you in 6 months! 👍🏼
Lantz Waters serviced our A/C and did a thorough job and explained why I need to change our filters monthly.
Tj and Austin are the best
Yall, let me tell you how AMAZING Grayson Air Conditioning is! I called and left a message with their 24 hour answering service at 5AM and received a call back within the hour! It’s the middle of the summer, and they were prepared to send a technician out THAT MORNING! Unfortunately I had to get to work and nobody would be here, so the technician, Ben, even coordinated with me on his way to my house that afternoon to make sure we’d be there at the same time! The customer service was absolutely top notch, and Ben got me up and running within MINUTES! In fact, he arrived a few minutes before me and I got there to the good news of a working AC! He answered ALL my questions informatively and gave me some great tips to improve the efficiency of our system in the summer! I’ll DEFINITELY be calling on them to redo all my duct work, thanks to his thorough and well explained suggestion after I inquired about it! Also got signed up on a maintenance plan thanks to him, which takes away so much stress off me to remember to call for a tune up. Thanks Ben and the rest at Grayson Air Conditioning for saving our summer!
Lantz Waters did an amazing job! I’m a new client of Grayson. He was personable and so knowledgeable!!
Lantz was the best service technician ever
I just wanna thank Grayson for how quick you were able to get a tech out to my location and a big shout out to my tech Lantz waters for his service. He did a great job . He was quick and didn't waste any time getting my system up and running.
Keep doing what you do with your services there’s nothing else to do . The tech that did my service Lantz Waters was very professional,great customer service skills,and he’s very knowledgeable at what he do he has such a great personality. He also was punctual on his time . Awesome guy! Glad to have done business with him.
Lantz Water came and had the best personality he came in with a smile and came straight to work and knew exactly what he was doing very much knowledgeable at what he do and I am very much pleased �
Lantz Waters was very good to communicate with and was real professional and knowledgeable of his job good job👍
They came out within 45 minutes of me calling!! Lantz Waters was super nice and knew exactly what was wrong. I told him it was something different but he knew the actual problem right away. I was so pleased from the initial call to the repair that I decided to get a maintenance contract with them. Highly recommend Grayson’s and the tech Lantz!!
Lantz Waters came and serviced my A/C and generator this morning. He was polite, kind and timely!!! I appreciate Grayson for their services over the years as well as Lantz. Thank you!
Lantz was our service technician on our air conditioners. He did a first class professional job highly recommend this young man a true professional cares about what he’s doing. I give him a 5.5.
I was very pleased with the work the Grayson Crew did in my duct work. Everyone was so polite, worked hard and had fabulous work ethic. I love how they clean up. I highly recommend Grayson!! These men were awesome: Daniel B, EthanD , KeatonC , Casey B, DonaldT, Justin H, Brannon K, CooperW, ChrisP, BrandtG, Joey P, Chris Glen, Dustin P
The technicians, Lantz Waters and T J did an excellent job on servicing our unit. They were professional and very helpful. In today's time, it's really appreciated when you can get quality service and kindness. I really want to thank them.
Joseph Carleton
So I was at Wawa gas station taking my lunch break & I was in such a hurry I locked my keys in my truck & after sitting there for 2 hours sweating trying to work a slim Jim watching everyone pass on by, Will from Grayson air conditioning saw me, stopped & got my truck unlocked for me. So not only are they the best in the air conditioning game they got heart. Thank you!
Lantz waters did such a great job servicing my a/c systems. He was very courteous and efficient
We recently had our ductwork replaced by Grayson Heating and Air Conditioning, and we couldn't be more impressed with the experience from start to finish. The quality of work was absolutely phenomenal—truly the best in the business. From start to finish, everything was handled with the utmost professionalism, efficiency, and care. Thank you so much to the Install Manager, Joey for designing the new duct system - you are the best! The install crew deserves a special shoutout: Matthew, Brad, Casey, Austin, Daniel A, Daniel B, Brandt, Donald, Ethan, and Keaten—each one of them was courteous, knowledgeable, and incredibly skilled. They worked seamlessly as a team, stayed on schedule, and left our space spotless. You can tell this crew takes pride in their work, and it really shows in the results. If you’re looking for top-tier HVAC service with a team you can trust, Grayson Heating and Air Conditioning is the one to call.
Lanz Waters completed my bi-annual tuneup and did a great job. He represents your company well. Great Service!
Thanks Lantz for coming out and getting my unit running. Aaron you should thank him too! Chris G, Dustin and Cooper also did a great job changing out coil.
Lantz and Phillip came out and did an amazing job getting our unit back up and running! I truly appreciate the efficient, speedy and friendly service!!
Today, I had my AC unit maintenance serviced by Grayson Air-conditioning, and I am pleased with their service. The Technician Lantz arrived on time, introduced himself,very respectfully, and explained what maintenance requirements he was performing today. Thank you, Lantz, for your kindness and your beautiful smile and your excellent service. To Grayson Air-conditioning,Inc. I request Lantz for all my services.
Shirley
The absolute BEST A/C company in Mobile county! Their service is top notch & second to none. The attention to detail they use with everything they do is incredible!
Good morning. I would like to share my experience with Lantz Waters. He was very professional. Quickly found the issue and placed the order. Also, last Wednesday I lost one of my hoop earrings in the yard and had no idea where to look. Lo and behold it was near the electrical box. I told him he was my lucky charm and that set of earrings was one of last gifts my husband gave me 2 1/2 years ago before he passed away. Very nice young man. Thank you Lantz and Grayson.
Our service person, Lantz Waters did a great job and is an outstanding young man and technician.
Scott Hopkins was an outstanding technician and took care of everything I needed! Thank y’all so much!
Our AC went out and Grayson was able to get to us same day. Lantz our tech was able to troubleshoot our system and repair within an hour to get us cooling again. Thanks to Grayson and Lantz for the great service.
Lantz, thanks for the fast and friendly service today! Now enjoy some time off with that newborn. 🙂
Thanks for the great service today, Lantz!
Every technician sent has been professional, friendly and easy to talk with. Today we had the pleasure on meeting Lantz, he is attentive and courteous with any questions we had.
A big shout out for Lantz!
Phillip Q, Chris G, and Dustin P did an exceptional job handling our AC issues. Grayson's employees are friendly, professional and knowledgeable.
Alan C. Is the man, first time calling Grayson air. He came out quick and got it taken care of . Will be calling Grayson air for any future problems
Lantz Waters is the man. Super friendly and got the job done! Definitely recommend Grayson Air to anyone and everyone. Their team is excellent.
Lantz did a wonderful job. He was very professional and friendly.
Lantz Waters did a wonderful job on service to our air units and generator. He was friendly, professional and efficient. We highly recommend Grayson.
Lantz was here today and did a very excellent and through job! I 100% recommend Grayson Air Conditioning! Thank you for your service!
Lantz Waters came out and was so professional and educational. I would totally recommend this company to anyone looking for air conditioning services.
Great job done by Daniel B, Ethan D, Keaton C, and Christian G for the installation of our new duct system. They were personable gentlemen and went the extra mile. You won't go wrong with them.
Lantz did a great job and was courteous
Chris,Cooper,Dustin, and TJ did a wonderful job replacing our AC unit and heat pump yesterday. Very polite and hard working group of young men. Thank you all!
Chris Glen and his team did a wonderful job replacing my a/c unit and heat pump. Communication was great throughout the process. The job was done quickly. I look forward to using them again in the future. 10/10
I've had Grayson for years and I've appreciated their service. Today, Lantz did a very thorough inspection even checking my insulation above my unit in my garage to see if it could be causing some moisture issues. He was also very kind and helped me understand anything I was unsure about and answered all my questions!
I think this is my second year with Grayson servicing my generator. Lantz Waters came out this year and did an outstanding job and was very thorough and kept me informed. I like the peace of mind in knowing this this is purring like a kitten. 😉
The service was 10/10 and I would highly recommend and if you can make a request for anyone ask for Daniel, Ethan, Keaten, and Clay! All are super great guys and so sweet.
Ben and Lantz came and checked out our furnace. The thing has a ghost. It stopped being problematic, so they went out of their way to come back and try again! Not an easy feat when my special adult child kept interrupting them at the same time. Great guys, very patient and knowledgeable at the same time.
Lance Waters did maintenance service on my unit today . Very pleasant & professional . Have been using Grayson’s for 25 years .
Appreciate the thorough service from Lantz today on our system maintenance. Thank you again!
This company is top notch. They installed my new unit 2 years ago and I have had zero issues. A big thank you to Allen Cowart and “the new guy” (can’t remember his name) for performing my maintenance today to keep my unit running smoothly. They were right on time and extremely professional, even if they did have to entertain my mini schnauzer to get the job done. Thanks again 👍
Top notch service! Daniel B.,Ethan,Keaton,and Daniel A. Went out of their way to make sure I was completely happy and everything was exactly right with my new Carrier install. Highly recommend!
Thank you guys.
Lantz was very professional and informative. He answered all my questions and explained the purification system you sell.
Lantz js a good representative for Grayson.
Very Sincerely,
Barbara Jacobelli
Phenomenal service by
Lantz Waters
10 stars
We had to have our entire downstairs A/C and heating system replaced and we contacted Grayson after multiple recommendations. They installed the external unit and internal units in an extremely professional manner and were very pleasant and helpful when asked questions. Matthew, Justin and Bryce had everything completed the installation and made sure everything was clean afterwards.
We have been customers of Grayson Air since 2009 and have been extremely pleased with the quality of their service. The owners, staff, and technicians are knowledgeable, professional, and easily accessible. Most recently, their technician, Ben Howell, quickly resolved an issue with our generator. He is an outstanding example of the excellence we have come to expect from your company.
Michelle and Paul Geene
Mason and Austin did a great job with our installation. Highly recommend
Mason and Austin did a great job installing our new heater. We would definitely recommend Grayson to anyone in need of HVAC service or repair.
Had a new system installed and Chris P, Daniel B, and Brannon K did a great job. They were very efficient and professional.
Called Grayson this morning for a heater issue. On time and professional and had me fixed up in minutes! Feels good knowing a local company is taking care of people the right way!
I was looking for a generator and after receiving a few quotes I decided to use Grayson Air Conditioning, Inc. I can't thank everyone enough for the smooth process. Everyone involved was friendly, professional and knowledgeable with each question I had. Communication was excellent. Thank you to everyone involved. Amanda, Will, Brandt, Clay, Chris G, Dustin P, Cooper W, Ben and Lantz. Team effort! Greatly appreciate you ALL!!
Scott, Chris and Dustin were very professional and excellent in service! I highly recommend Grayson A/C!
We had a major problem which Matthew Gafford fixed within a few hours of being notified. He's pleasant, professional and extremely capable and we are grateful for his expertise. Thank you, Matthew.
Allen checked my system for fall/winter months. He was very kind, considerate and personable.
I love this company!!! They are the best!!!!!
We were very pleased with Grayson’s Air Conditioning’s installation of our new AC unit and duct work. Chris Pruett, Brannon Kennedy, Bryce Konazeski, Justin Hollingshead, Brandt Givens, Cooper and Daniel did a fantastic job! They were all very knowledgeable and pleasant to work with.
Artwork that nobody will ever see. Justin H, Cooper, and Brice cut no corners in implementation of the duct work. I don't know a ton about HVAC, but know what I'm looking at.... Don't buy a lesson, use these Grayson's.
Also worth mentioning that there was a small wear and tear issue with the outside unit, while the duct work was being buttoned up. Doug C came right out and fixed it.... and the duct work team stayed to ensure all was as it should be, post repair, before they left. Again, do not buy a lesson, just call Grayson's first!